How long does this certification take?

The programme takes 10 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Intermediate Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Fixing Negative Habits and Behaviour Coach in Saudi Arabia

Executive Summary

Certified Fixing Negative Habits and Behaviour Coach

Designed for today’s high-impact professionals, the Certified Fixing Negative Habits and Behaviour Coach (CFIX) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CFIX holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Fixing Negative Habits and Behaviour Coach

Acronym

CFIX

Who Should Enrol?

Trainers and Facilitators
Instructional and Curriculum Designers
Learning and Development Professionals
Academic and Education Administrators

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior L&D, academic and learning-leadership roles

Professional Recognition

Credential aligned with recognised instructional-design, quality-assurance and CPD standards

Leadership Capability

Develop the strategic and operational skills to lead complex instructional design functions

Organisational Impact

Design and implement instructional design systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to instructional design

Global Employability

Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories and Models

✦Facilitation, Delivery and Learner Engagement

✦Positive Psychology and Wellbeing

✦Mindfulness, Resilience and Self-Leadership Assurance

✦Meaning, Purpose and Flourishing

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Fixing Negative Habits and Behaviour Coach

Certified Fixing Negative Habits and Behaviour Coach: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

The Working Alliance

The working alliance and coaching presence
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching
Contracting and the three-way agreement
The boundary between coaching and therapy
Goal setting and behavioural change in coaching
Mentoring, sponsorship and developmental relationships
Ethics, supervision and reflective practice
Evaluating coaching outcomes
Team coaching and the team as client
Cultural context and coaching across difference
Building and running a coaching practice
Clinical assessment and shared formulation
Therapeutic modalities and choosing an approach
Risk assessment and safeguarding in practice

Questioning and Restraint

Questioning, listening and the coach’s restraint
The working alliance and coaching presence
Goal setting and behavioural change in coaching
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma
Outcome monitoring in therapeutic work
Referral, multi-agency work and the client pathway

Challenge, Safety and Change

Feedback, challenge and psychological safety in coaching
Goal setting and behavioural change in coaching
The working alliance and coaching presence

Boundaries, Ethics and Supervision

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement

Evaluating What Changed

Evaluating coaching outcomes
Goal setting and behavioural change in coaching
Contracting and the three-way agreement

Contracting the Engagement

Contracting and the three-way agreement
The working alliance and coaching presence
Ethics, supervision and reflective practice

Coaching Practice

Wellbeing and resilience coaching
Measuring coaching outcomes
Coaching and developing team members
Mentorship, networks and the community of practice
Sales enablement and coaching
Supervised and unsupervised learning
Quality monitoring and coaching
Coaching and quality monitoring
Coaching principles and ethics
The coaching relationship
Strengths-based coaching
Coaching for resilience and wellbeing
Coaching and reinforcement
Financial regulation and prudential supervision
Coaching leaders and managers

Therapeutic Practice

Wellbeing and personal-effectiveness learning
Workplace wellbeing strategy
Innovation culture, incentives and psychological safety
Management accounts and dashboards
Working with organisations on wellbeing
Budget vs actual and variance
Employment relationship and the psychological contract
Wellbeing and holistic health strategy
Resilience, wellbeing and stress management
Culture change and behaviour embedding
Onboarding and time to productivity
Cost and profitability analysis

Ethics and Safeguarding

Professional ethics in technology
Data ethics, privacy and protection
Ethical and responsible technology
Ethics and suitability
Commercial ethics and responsible selling
Roles, standards and professional ethics
Professional ethics in education and training
Learning data privacy and ethics
Executive ethics and the leader’s shadow
Professional ethics and codes (IFAC, ACCA, CIMA)
Confidentiality and conflicts of interest
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking

Communication Skills

Communicating financial results
Client feedback and satisfaction
Professional case study and presentation
Communicating with families and carers
Psychoeducation and public communication
Professional documentation and presentation
Communication planning and management
Integrated marketing communications
Professional presentation and pitching
Media and public communication
Facilitation, training and public presentation skills
Continuous feedback and performance conversations
Safety communication and campaigns
Communicating risk to the workforce
Toolbox talks and safety communication

Development and Learning

Attachment and developmental theory
Lessons learned and development
Scaling delivery capability
Project management plan development
Schedule development and optimisation
Team development and effectiveness
Your one-year professional development trajectory
Forecasting and planning
Deep learning and neural networks
Complaint data and learning
Training and capability building
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
High-potential identification and talent reviews

Groups and Facilitation

Designing and facilitating groups
Working with referrers and multidisciplinary teams
Leading groups and workshops
Collaboration and teamwork
Servant leadership and self-organising teams
Facilitation and workshops
Virtual and distributed teams
Team leadership and motivation
Leading project teams
Managing virtual and cross-cultural teams
Building high-performing project teams
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Cross-functional and matrix teams

Behaviour and Change

Foreign exchange and hedging
Engagement and motivation
Change management and adoption
Engagement, motivation and energisers
Motivation and self-directed learning
Cost concepts, classification and behaviour
Regulatory change management
Change management models (Kotter, ADKAR, Lewin)
Motivation theories and engagement
Buyer behaviour and the customer journey
Negotiation tactics and behaviours
Motivation and engagement
Peer support and consultation
Behaviour change and adoption of innovations
Foreign exchange and treasury operations

Goals and Measurement

Credit risk measurement and mitigation
Sales performance and pipeline management
Social performance and outreach
Investment principles and objectives
Performance measurement and attribution
Marketing measurement and attribution
Learning objectives and outcomes
Metrics and reporting
Performance management systems and cycles
Performance measurement and KPI dashboards
Sustaining ethical, effective practice
Project KPIs and performance metrics
Quality and delivery metrics
Managing schedule and budget performance
Agile metrics and velocity

Leadership Context

Self-awareness and the leader's identity
Ethics and responsible leadership
Quality management and standards
Category management and strategy development
Data quality and master data management
Security governance and management systems
Key account management
Performance management in sales
Journey management and tracking
Property management and facility operations
Programme cycle management in NGOs
Executive time, attention and decision cadence
Succession and the leadership pipeline
Safety management systems (ISO 45001)
Project management principles and lifecycle

Culture and Inclusion

Learning cultures and the learning organisation
Building a coaching culture
Leading across cultures and geographies
Financial inclusion and serving underbanked markets
Nomination, succession and diversity
The business case for diversity and inclusion
Belonging, culture and employee resource groups
HR's role in culture, values and employer brand
Whistleblowing and speak-up culture
Safety culture and leadership
Creating a coaching culture
Building a service culture
Building a culture of compliance
Financial inclusion and agency banking
Digital accessibility and inclusion

Client Relationships

Managing boundaries and dual relationships
Goal setting and contracting
The project environment and stakeholders
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Procurement and contract value
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Procurement and contract management
Stakeholder engagement strategy
Building project relationships
Stakeholder mapping and influencing
Contractor and visitor safety
Categories of spend and stakeholders
Contract types and risk allocation

Risk and Compliance

Fraud risk and controls
Audit risk and materiality
Financial risk types and management
Market risk and VaR
Ethical frameworks and codes of practice
Regulatory capital and ratios
Duty of care and risk management
Corporate governance principles and purpose
Governance and accountability
Technical and compliance training
Working with a board and governance
Project governance and assurance
Project governance frameworks
Compliance and regulatory projects
Leading project governance

Evidence and Research

Comparable sales analysis and market evidence
Measurement and analytics for media and social campaigns
Health records, data and confidentiality
Analytical techniques and bias
Data visualisation for finance
Decision support and insight
Psychodynamic and psychoanalytic approaches
Record-keeping and data protection
Evidence-based improvement
Evidence-based practice
Evidence-based practice and research literacy
Statistics and exploratory data analysis
Service analytics and dashboards
Text and interaction analytics
Data privacy and consent

Wellbeing and Resilience

Managing growth, risk and resilience
Operational risk and resilience
Stress testing and scenario analysis
Stress testing and scenarios
Stress and psychosocial risk
Complaints, accountability and fitness to practise
Stress testing credit portfolios
Crisis, resilience and contingency planning
Organisational resilience and adaptive strategy
Business continuity and resilience
Reporting quality and governance

Workplace Context

Strengths, flow and engagement
Building trust and engagement
Advocacy and policy engagement
Workforce management and scheduling
Proactive engagement and success
Win-back and re-engagement
Workforce planning and scheduling
Employee experience and engagement
Customer and community engagement
Customer and employee satisfaction
Assurance engagements and standards
Measuring engagement and impact
Stakeholder mapping and engagement
Employee engagement models and drivers
Data protection and employee privacy

Practice and Business

The marketing concept and customer orientation
The marketing mix and the 7 Ps
Aligning marketing and sales (smarketing)
Digital disruption and modern go-to-market
Sales and marketing transformation
Digital and data-driven go-to-market
Agile marketing and experimentation
Marketing and sales ethics
Brand safety and responsible marketing
Sustainability and responsible marketing
Marketing and sales KPIs and dashboards
Preparing financial statements
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements
Practice management systems

Digital Delivery

Legal responsibilities and professional bodies
Digital transformation and IT strategy
Digital procurement and the future of the profession
CRM and sales technology
Bancassurance and digital insurance models
Telehealth and digital care delivery
Ethics of technology in practice
Agile and digital transformation projects
Emerging project technologies
Digital marketing strategy
Marketing technology stack
Scaling technologies and business models
Digital and market transformation
Digital advisory, e-extension and mobile services
Digital and self-service transformation

Programme Delivery

Designing a safety programme or control
Emergency preparedness and response planning
Policy, planning and objectives
Discovery-driven planning and assumption testing
Scenario planning and foresight
Negotiation strategy and planning
Emergency preparedness and planning
Territory and quota planning
Programme governance
Real estate development and project appraisal
Driving effective, ethical outcomes
Supply analysis, gaps and scenario planning
Onboarding and induction programme design
HR service delivery and case management
Psychoeducation and workshops

Community and Family Context

Sustainability and social impact in projects
Corporate social responsibility and community impact
Group dynamics, facilitation and community mobilisation
Social media customer care
Corporate social responsibility communications
Community and lifelong learning
Environmental, social and governance (ESG)
Corporate responsibility and community
Social media management: platforms, communities and algorithms
Family intervention planning
Designing an intervention or programme
Recovery capital and community
Community natural-resource governance
Ethical, risk and feasibility considerations
Community engagement and equity

Health Context

Healthy work design
Absence and health management
Confidentiality and health data
Forecasting and pipeline health
Risk assessment and safety planning
Public health programmes: prevention and outreach
Treatment planning and review
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Writing advisory reports that drive decisions

Standards and Quality

Costing production: standard costs, variances and the true cost of scrap
Service quality and the passenger experience in transport
Quality management on site: inspections, hold points and defects
Project management standards (PMI, PRINCE2)
Continuous improvement and retrospectives
Driving measurable delivery improvement
Quality planning and assurance
Quality control and continuous improvement
Data quality and governance
Professional standards and ethics
Continuous improvement and optimisation
Continuous improvement of programmes
Ethics and professional standards in finance
Standard costing and variance analysis
Continuous improvement of finance processes

Conflict and Resistance

Managing difficult customers
Negotiation with buyers, suppliers and financiers
Conflict resolution over land, water and resources
De-escalation and difficult customers
Managing difficult stakeholders
Negotiation and influencing
Handling difficult customers and disputes
Managing resistance and reskilling
Working with conflict and change
Conflict resolution and mediation
Managing resistance and building coalitions
Managing risk and difficult cases
Managing difficult conversations
Managing resistance and readiness
Conflicts of interest and procurement ethics

Records and Reporting

Integrated and sustainability reporting
Data, records and confidentiality tech
Professional writing and reports
Reporting to boards and executives
Monitoring, control and reporting
Reporting and dashboards
Project data, reporting and analytics
Document and configuration management
Reporting to leadership
Data quality, analysis and reporting
Professional report writing and presentation
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Process and control documentation
Control monitoring and reporting

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Fixing Negative Habits and Behaviour Coach principles aligned with recognised instructional-design, quality-assurance and CPD standards
Apply evidence-based methods to improve instructional design, training delivery and learning management
Master instructional design and curriculum development and facilitation, delivery and learner engagement
Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in instructional design

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CFIX certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CFIX?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CFIX certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CFIX internationally recognised?

What is the cost of the CFIX certification?

The Certified Fixing Negative Habits and Behaviour Coach is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CFIX certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CFIX?

The Certified Fixing Negative Habits and Behaviour Coach is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CFIX?

The Certified Fixing Negative Habits and Behaviour Coach carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CFIX while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CFIX?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CFIX strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Certified Fixing Negative Habits and Behaviour Coach

Certified Fixing Negative Habits and Behaviour Coach

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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