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๐ŸŽ“ Learning & Development  ยท  Advanced

Certified Compassionate and Facilitative Practitioner

Online Certification  ยท  11 Weeks  ยท  Globally Recognised  ยท  (CCOFP)

โœ… 2026 Edition ๐ŸŽ“ CPD Accredited ๐ŸŒ 100+ Countries ๐Ÿ“œ Digital + Physical Certificate 100% Online
Executive Summary

Certified Compassionate and Facilitative Practitioner

Designed for todayโ€™s high-impact professionals, the Certified Compassionate and Facilitative Practitioner (CCOFP) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 11 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLIโ€™s CCOFP holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Compassionate and Facilitative Practitioner
Acronym
CCOFP
Category
Learning & Development
Level
Advanced
Duration
11 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

โœฆFacilitative Practice Principles
โœฆPsychological Safety in Learning
โœฆInclusive Participation
โœฆCompassionate Feedback
โœฆLearner Empowerment
โœฆCompassionate Practice Evaluation
Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1โ€“20 ยท specific to Certified Compassionate and Facilitative Practitioner ยท module 20 is the capstone
1
Compassionate Practice Foundations
Training needs analysis ยท Inclusive and accessible training ยท Evaluation of training effectiveness ยท Evaluation of training (Kirkpatrick)
2
Facilitative Practice Principles
Managing the training function as a business ยท Delivering training online and in blended formats ยท Training materials, handouts and visual support ยท Evaluating training and transfer to the job
3
Human-Centred Learning Relationships
Human-centred design: empathy, prototyping and iteration ยท Managing vendors, partners and external relationships ยท Learning cultures and the learning organisation ยท Client relationships, accounts and retention
4
Empathic Engagement
Engagement mechanics: attention, activity design and gamification ยท Contracting the coaching engagement ยท Engagement and motivation ยท Measuring engagement and impact
5
Psychological Safety in Learning
Psychological safety and speaking up in teams ยท Feedback, challenge and psychological safety in coaching ยท Innovation culture, incentives and psychological safety ยท Building psychological safety and trust
6
Compassionate Listening
Powerful questions and listening ยท Listening, questioning and the coaching presence ยท Questioning, listening and the coachโ€™s restraint ยท Active listening and attending
7
Supportive Questioning
Questioning and discussion ยท Questioning, discussion and active learning ยท Agile, Scrum and Kanban delivery ยท Group dynamics, facilitation and community mobilisation
8
Inclusive Participation
Microfinance, SACCOs and inclusive finance ยท Equity, diversity and inclusive education ยท Accessible and inclusive learning design ยท Inclusive learning and accessibility
9
Learner Emotional Needs
Learner and stakeholder satisfaction ยท Feedback and learner support ยท Feedback and learner analytics ยท Writing learning outcomes: what the learner will be able to do
10
Facilitative Presence
Delivery: voice, presence and holding a room ยท Silence, pacing and presence ยท Public-private partnerships and alternative delivery ยท Security awareness and training
11
Compassionate Feedback
Feedback and challenge in coaching: saying the hard thing well ยท Assessment and feedback online ยท Designing practice and feedback: where learning actually happens ยท Designing and running a mentoring programme
12
Difficult Learner Situations
Handling difficult participants ยท Managing groups and difficult moments ยท Scope of practice and the referral boundary ยท Goal setting and working toward a defined change
13
Reflective Facilitation
Facilitation technique: questions, silence and the room ยท Coaching supervision models and reflective frameworks ยท L&D maturity assessment ยท Writing learning objectives and outcomes
14
Learner Empowerment
Multimedia and video for learning ยท Microlearning and mobile learning ยท Gamification and interactive design ยท Virtual classrooms and webinars
15
Compassion-Based Problem Solving
Debugging and problem solving ยท Creativity and problem-solving ยท Creative problem-solving: divergence, ideation and mental blocks ยท Structured problem solving: issue trees and hypotheses
16
Facilitative Intervention Design
Designing an OD intervention ยท Data-driven learning design ยท Onboarding and induction design ยท Instructional design models: ADDIE, agile alternatives and when each fits
17
Compassionate Practice Evaluation
Evaluation design: attribution, comparison and honest claims ยท Vendor and faculty management ยท Capability and skills frameworks ยท Aligning learning to performance
18
Practitioner Self-Reflection
Assessment that measures capability ยท Evaluating learning: from reaction to results ยท Curriculum, qualifications and accreditation ยท Knowledge management and organisational learning
19
Facilitative Impact Measurement
Social impact: defining, planning and demonstrating it ยท Evidencing coaching impact ยท Measuring coaching and mentoring impact ยท Cost and profitability analysis
20
Compassionate Facilitation Practicum
Activity definition and sequencing ยท Risk identification and analysis ยท Qualitative and quantitative risk analysis ยท Stakeholder engagement strategy
Professional ElectivesModules 21โ€“30 ยท common to all GLI certifications ยท broaden your professional range
21
Strategic Communication and Executive Presentation
Vision, purpose and translating direction into work ยท Audience-centred communication and message structure ยท Executive leadership: the board interface and enterprise stewardship ยท Persuasive structure: framing, evidence and the ask
22
Leadership and Team Effectiveness
Leadership identity, style and the limits of style ยท Leadership assessment, feedback and continuous self-review ยท Leadership versus management and when each is needed ยท Situational and adaptive leadership
23
Analytical Thinking and Evidence-Based Reasoning
Creativity and critical-thinking development ยท Analytical techniques and bias ยท Evidence-based improvement ยท Problem framing: symptoms, definition and scope
24
Professional Decision-Making
Managerial decision-making, bias and decision rights ยท Escalation and decision-making ยท Decision support: briefs, options and judgement under pressure ยท Decision frameworks: criteria, weighting and trade-offs
25
Negotiation, Influence and Stakeholder Management
Negotiation preparation: interests, options and the walk-away ยท Power, followership and organisational politics ยท Negotiation: preparation, interests and value creation ยท Concessions, anchoring and the shape of a bargain
26
Project and Execution Management
Proposals, bids and the business case ยท Project roles and the project manager ยท Developing the project business case ยท Planning, scheduling and personal workflow systems
27
Financial Literacy for Professionals
Financial reporting standards and their application ยท Financial management for the operating manager ยท Liquidity, funding and balance sheet management ยท Management accounting: costing, budgeting and decision support
28
Digital Skills, AI and Technology for Professionals
Digital workplace, collaboration and user support ยท Productivity, collaboration and workflow tools ยท Tools for interaction and collaboration ยท Working with data: quality, interpretation and honest presentation
29
Ethics, Governance and Professional Accountability
Ethical leadership: integrity, tolerated behaviour and moral courage ยท Ethics, conduct and speaking up ยท Business development risk, ethics and integrity ยท AI for managers: adoption, oversight and governance
30
Personal Effectiveness, Productivity and Career Growth
Emotional competence: awareness, regulation and expression ยท Self-awareness, strengths and the accuracy of self-image ยท Emotional intelligence and self-regulation ยท Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules ยท 150 lessons.

Learning Outcomes

What You Will Achieve

  • Facilitative Practice Principles โ€” applied to your own work
  • Human-Centred Learning Relationships โ€” applied to your own work
  • Empathic Engagement โ€” applied to your own work
  • Psychological Safety in Learning โ€” applied to your own work
  • Compassionate Listening โ€” applied to your own work
  • Supportive Questioning โ€” applied to your own work
Our Position

Professional Certifications: Tools for the Continuing Professional Journey

Professional certifications equip, strengthen and continuously tool professionals throughout their current professional journey and within their existing fields of practice. They provide structured opportunities to deepen knowledge, develop specialised competencies, refresh existing capabilities, adopt contemporary practices, and apply practical tools, frameworks and techniques to real-world professional challenges.

01

Tooling, Not Onboarding

Professional certifications are professional tooling and development instruments, not onboarding instruments. They are particularly valuable to professionals who are already working in a field, entering it through an established professional pathway, advancing within it, transitioning across it or specialising in it — and who wish to strengthen their professional capability and effectiveness.

02

Complementary, Never a Substitute

A professional certification does not replace an academic qualification, professional degree, statutory licence, practising certificate, regulatory approval or any other qualification legally required to practise a profession. Where a profession or jurisdiction establishes specific academic, licensing or regulatory requirements, those requirements remain fully applicable.

03

Built for Lifelong Relevance

A professional certification is a complementary professional credential that supports continuing professional development, competence enhancement, specialisation, career progression, professional mobility and lifelong learning. It adds practical professional tooling to an individual’s existing academic and professional foundation, helping professionals remain relevant, capable and effective as their professions, organisations and operating environments evolve.

Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content โ€” all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID โ€” plus GLI Alumni Network access.
๐ŸŽ“ Enrol & Study Online โ€” Instant Access
Secure checkout ยท Instant LMS access ยท Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CCOFP certification?

The Certified Compassionate and Facilitative Practitioner is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Compassionate and Facilitative Practitioner, culminating in the capstone “Compassionate Facilitation Practicum”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CCOFP?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CCOFP certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCOFP internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CCOFP certification?

The Certified Compassionate and Facilitative Practitioner is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCOFP certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCOFP?

The Certified Compassionate and Facilitative Practitioner is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCOFP?

The Certified Compassionate and Facilitative Practitioner carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCOFP while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCOFP?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CCOFP strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector
“

I earned my CCOFP while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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