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🎓 Learning & Development  ·  Intermediate

Certified Fixing Negative Habits and Behaviour Coach

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CFIX)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Fixing Negative Habits and Behaviour Coach

Designed for today’s high-impact professionals, the Certified Fixing Negative Habits and Behaviour Coach (CFIX) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CFIX holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Fixing Negative Habits and Behaviour Coach
Acronym
CFIX
Category
Learning & Development
Level
Intermediate
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

Counselling Theories and Models
Facilitation, Delivery and Learner Engagement
Positive Psychology and Wellbeing
Mindfulness, Resilience and Self-Leadership Assurance
Meaning, Purpose and Flourishing
Professional Ethics and Governance
Course Curriculum

Programme Modules

The full programme, module by module.

1
Foundations and Professional Context of Certified Fixing Negative Habits and Behaviour Coach
Certified Fixing Negative Habits and Behaviour Coach: industry context, trends and professional standards · The helping relationship and its purpose · History and scope of counselling and coaching · Professional roles, boundaries and settings
2
The Working Alliance
The working alliance and coaching presence · Questioning, listening and the coach’s restraint · Feedback, challenge and psychological safety in coaching · Sales forecasting and territory planning
3
Questioning and Restraint
Questioning, listening and the coach’s restraint · The working alliance and coaching presence · Goal setting and behavioural change in coaching · Stages of change and readiness
4
Challenge, Safety and Change
Feedback, challenge and psychological safety in coaching · Goal setting and behavioural change in coaching · The working alliance and coaching presence · Presenting, demonstrating and proposing
5
Boundaries, Ethics and Supervision
The boundary between coaching and therapy · Ethics, supervision and reflective practice · Contracting and the three-way agreement · Psychodynamic and psychoanalytic approaches
6
Evaluating What Changed
Evaluating coaching outcomes · Goal setting and behavioural change in coaching · Contracting and the three-way agreement · Legal responsibilities and professional bodies
7
Contracting the Engagement
Contracting and the three-way agreement · The working alliance and coaching presence · Ethics, supervision and reflective practice · Treatment planning and review
8
Coaching Practice
Coaching challenging situations · Measuring coaching impact · Coaching, mentoring and on-the-job development · Coaching and skill development
9
Therapeutic Practice
Evidence-based practice and research literacy · Working with organisations on wellbeing · Practice management systems · Employment relationship and the psychological contract
10
Ethics and Safeguarding
Professional ethics and responsibility (PMI) · Conflicts of interest and procurement ethics · Professional standards and ethics · Marketing and sales ethics
11
Communication Skills
Corporate social responsibility communications · Presentation and public speaking · Assessment and feedback online · Professional report and presentation
12
Development and Learning
Advertising and creative development · Attachment and developmental theory · Lessons learned and development · Scaling delivery capability
13
Groups and Facilitation
Designing and facilitating groups · Working with referrers and multidisciplinary teams · Leading groups and workshops · Collaboration and teamwork
14
Behaviour and Change
Habit change and behaviour design · Change control and configuration · Organisational change management · Change and adoption in projects
15
Goals and Measurement
Dashboards and performance reporting · Capacity and performance management · Setting objectives, indicators and targets · Yield, productivity and profitability metrics
16
Leadership Context
Case management and referral · Category management and strategy · Theories and models of leadership and management · Absence and health management
17
Culture and Inclusion
The business case for diversity and inclusion · Belonging, culture and employee resource groups · HR's role in culture, values and employer brand · Safety culture and leadership
18
Client Relationships
Managing boundaries and dual relationships · Goal setting and contracting · The project environment and stakeholders · Stakeholder and sponsor management
19
Risk and Compliance
Model risk and provisioning (IFRS 9) · Regulatory compliance and central-bank rules · Regulatory reporting and audits · Interest-rate risk and gap analysis
20
Evidence and Research
Service analytics and dashboards · Text and interaction analytics · Data privacy and consent · Influencing and presenting insights
21
Wellbeing and Resilience
Managing growth, risk and resilience · Operational risk and resilience · Stress testing and scenario analysis · Stress and psychosocial risk
22
Workplace Context
Strengths, flow and engagement · Building trust and engagement · Advocacy and policy engagement · Workforce management and scheduling
23
Practice and Business
Content marketing and editorial planning · Go-to-market and channel strategy · Marketing planning and budgeting · Setting objectives and marketing KPIs
24
Digital Delivery
Digital and market transformation · Digital advisory, e-extension and mobile services · Digital and self-service transformation · Self-service and digital support
25
Programme Delivery
Project roles and the project manager · Project governance and assurance · Project governance frameworks · Compliance and regulatory projects
26
Community and Family Context
Corporate social responsibility and community impact · Group dynamics, facilitation and community mobilisation · Social media customer care · Corporate responsibility and community
27
Health Context
Measuring brand health · Brand health and measurement · Healthy work design · Confidentiality and health data
28
Standards and Quality
Reporting quality and governance · Evidence-based improvement · Project management standards (PMI, PRINCE2) · Continuous improvement and retrospectives
29
Conflict and Resistance
Managing risk and difficult cases · Managing difficult conversations · Managing resistance and readiness · Negotiation and conflict management
30
Records and Reporting
Financial reporting frameworks (IFRS/GAAP) · Integrated and sustainability reporting · Record-keeping and data protection · Data, records and confidentiality tech

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • The Working Alliance — applied to your own work
  • Questioning and Restraint — applied to your own work
  • Challenge, Safety and Change — applied to your own work
  • Boundaries, Ethics and Supervision — applied to your own work
  • Evaluating What Changed — applied to your own work
  • Contracting the Engagement — applied to your own work
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
🎓 Enrol & Study Online — Instant Access
Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CFIX certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CFIX?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CFIX certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CFIX internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CFIX certification?

The Certified Fixing Negative Habits and Behaviour Coach is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CFIX certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CFIX?

The Certified Fixing Negative Habits and Behaviour Coach is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CFIX?

The Certified Fixing Negative Habits and Behaviour Coach carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CFIX while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CFIX?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CFIX strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector

I earned my CFIX while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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