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🎓 Learning & Development  ·  Intermediate

Certified Youth Empowerment and Development Coach

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CYTH2)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Youth Empowerment and Development Coach

Designed for today’s high-impact professionals, the Certified Youth Empowerment and Development Coach (CYTH2) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CYTH2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Youth Empowerment and Development Coach
Acronym
CYTH2
Category
Learning & Development
Level
Intermediate
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

Counselling Theories and Models
Facilitation, Delivery and Learner Engagement
Positive Psychology and Wellbeing
Mindfulness, Resilience and Self-Leadership Assurance
Meaning, Purpose and Flourishing
Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Professional Context of Certified Youth Empowerment and Development Coach
  • Certified Youth Empowerment and Development Coach: industry context, trends and professional standards
  • The helping relationship and its purpose
  • History and scope of counselling and coaching
  • Professional roles, boundaries and settings
  • Ethical principles and codes of practice
  • The self of the practitioner
  • Cultural competence and diversity
  • Confidentiality, consent and safeguarding
  • The evidence base for talking therapies
  • Wellbeing and the biopsychosocial model
  • Career pathways and professional development
2
Challenge, Safety and Change
  • Feedback, challenge and psychological safety in coaching
  • Goal setting and behavioural change in coaching
  • The working alliance and coaching presence
  • Trauma-informed delivery and its limits
  • Working with ambivalence and motivation
  • Group facilitation and group process
  • Record keeping, notes and professional documentation
  • Remote and telephone practice
  • Endings, relapse and maintaining change
  • Practitioner wellbeing and vicarious trauma
  • Outcome monitoring in therapeutic work
  • Referral, multi-agency work and the client pathway
  • Contracting and the three-way agreement
  • The boundary between coaching and therapy
  • Questioning, listening and the coach’s restraint
3
Boundaries, Ethics and Supervision
  • The boundary between coaching and therapy
  • Ethics, supervision and reflective practice
  • Contracting and the three-way agreement
  • Mentoring, sponsorship and developmental relationships
  • Evaluating coaching outcomes
  • Team coaching and the team as client
  • Cultural context and coaching across difference
  • Building and running a coaching practice
  • Clinical assessment and shared formulation
  • Therapeutic modalities and choosing an approach
  • Risk assessment and safeguarding in practice
4
Evaluating What Changed
  • Evaluating coaching outcomes
  • Goal setting and behavioural change in coaching
  • Contracting and the three-way agreement
5
Contracting the Engagement
  • Contracting and the three-way agreement
  • The working alliance and coaching presence
  • Ethics, supervision and reflective practice
6
The Working Alliance
  • The working alliance and coaching presence
  • Questioning, listening and the coach’s restraint
  • Feedback, challenge and psychological safety in coaching
7
Questioning and Restraint
  • Questioning, listening and the coach’s restraint
  • The working alliance and coaching presence
  • Goal setting and behavioural change in coaching
8
Conflict and Resistance
  • Conflict resolution over land, water and resources
  • De-escalation and difficult customers
  • Managing difficult stakeholders
  • Negotiation and closing techniques
  • Negotiation and influencing
  • Handling difficult customers and disputes
  • Managing resistance and reskilling
  • Integrity, confidentiality and conflicts
  • Managing resistance and upskilling
  • Negotiation with vendors
  • Communication and conflict patterns
  • Confidentiality and conflicts of interest
  • Managing resistance and capability
  • Conflicts of interest
  • Facilitation and difficult conversations
9
Records and Reporting
  • Board reporting and investor relations
  • Board and executive financial reporting
  • Financial reporting standards (IFRS/GAAP)
  • Disclosure, notes and integrated reporting
  • Reporting quality and earnings management risks
  • Governance of controls and reporting
  • Regulatory reporting and disclosure
  • Board and executive reporting
  • Information lifecycle and records management
  • Monitoring, evaluation and reporting
  • Compliance reporting and disclosure
  • Health records, data and confidentiality
  • Financial reporting frameworks (IFRS/GAAP)
  • Integrated and sustainability reporting
  • Reporting quality and governance
10
Coaching Practice
  • Coaching models and frameworks (GROW)
  • Facilitation, coaching and mentoring
  • Building support networks and mentors
  • Creating a coaching culture
  • Mentoring and sponsorship
  • Solvency, capital and prudential supervision
  • Wellbeing and resilience coaching
  • Measuring coaching outcomes
  • Coaching and developing team members
  • Sales enablement and coaching
  • Quality monitoring and coaching
  • Coaching and quality monitoring
  • Coaching for performance
  • Building a coaching culture
  • Measuring coaching and mentoring impact
11
Therapeutic Practice
  • Preparing financial statements
  • Working with organisations on wellbeing
  • Interpreting financial statements
  • Employment relationship and the psychological contract
  • Wellbeing and holistic health strategy
  • Resilience, wellbeing and stress management
  • Coaching for resilience and wellbeing
  • Wellbeing and personal-effectiveness learning
  • Workplace wellbeing strategy
  • Innovation culture, incentives and psychological safety
  • Operational risk and resilience
  • Management accounts and dashboards
  • Budget vs actual and variance
12
Ethics and Safeguarding
  • Professional ethics in customer service
  • Responsible and ethical service
  • Ethics and integrity in banking
  • Professional ethics and banking conduct
  • Anti-corruption and financial-crime ethics
  • Data ethics and customer privacy
  • Ethics and independence
  • Ethics in communications
  • Ethics and professional standards in finance
  • Professional ethics and codes (IFAC, ACCA, CIMA)
  • Data ethics and privacy in finance
  • Ethics and professional conduct in security
  • Cost and profitability analysis
  • Ethics and treating customers fairly in insurance
  • Regulation, ethics and misinformation in media and telecoms
13
Communication Skills
  • Communicating vision and telling stories
  • Difficult conversations and feedback
  • Executive communication and presence
  • Cross-cultural communication
  • Giving and receiving feedback
  • Voice of the customer and feedback
  • The media and telecommunications landscape
  • Forecasting and planning
  • Communicating financial results
  • Client feedback and satisfaction
  • Professional case study and presentation
  • Communication planning and management
  • Integrated marketing communications
  • Professional presentation and pitching
  • Media and public communication
14
Development and Learning
  • Community and lifelong learning
  • Leadership and management development
  • Training needs analysis and learning strategy
  • Competency framework development
  • Succession planning and talent pipelines
  • Talent sourcing channels and pipelines
  • Instructional design and blended learning
  • High-potential identification and talent reviews
  • Knowledge management and capability building
  • Minimum viable offer and validated learning
  • Growth mindset and continuous learning
  • Attachment and developmental theory
  • Lessons learned and development
  • Scaling delivery capability
  • Project management plan development
15
Groups and Facilitation
  • Team leadership in sales and marketing
  • Team leadership in field and project settings
  • Peer support and consultation
  • Group dynamics, facilitation and community mobilisation
  • Leading service teams
  • Stakeholder mapping and collaboration
  • Team leadership in customer service
  • Group and team coaching
  • Team leadership in banking operations
  • Innovation and fintech collaboration
  • Microfinance and group lending
  • Building high-performing sales teams
  • Sustaining ethical, effective practice
  • Ethical frameworks and codes of practice
  • Duty of care and risk management
16
Behaviour and Change
  • Technology governance and change control
  • Foreign exchange and hedging
  • Engagement and motivation
  • Change management and adoption
  • Engagement, motivation and energisers
  • Motivation and self-directed learning
  • Cost concepts, classification and behaviour
  • Culture, ethics and behaviour change
  • Regulatory change management
  • Implementation and change plan
  • Change management models (Kotter, ADKAR, Lewin)
  • Team leadership and motivation
  • Motivation and engagement
  • Record-keeping and data protection
  • Behaviour change and adoption of innovations
17
Goals and Measurement
  • Funnel, pipeline and conversion metrics
  • Customer and brand health metrics
  • Brand health and measurement
  • Dashboards and performance reporting
  • Capacity and performance management
  • Setting objectives, indicators and targets
  • Yield, productivity and profitability metrics
  • Evaluation metrics and monitoring
  • Linking CX to business performance
  • Net Promoter Score and satisfaction metrics
  • Performance management in service
  • Setting goals, roles and accountability
  • Managing team performance and dynamics
  • High-performance team rituals and cadence
  • Managing performance through coaching
18
Leadership Context
  • Requirements gathering and management
  • Earned value management
  • Procurement and contract management
  • Vendor selection and management
  • Issue and problem management
  • Managing expectations and influence
  • Negotiation and conflict management
  • Escalation and decision-making
  • Project management software and tools
  • Portfolio and resource management systems
  • Document and configuration management
  • NGO financial management and budget-versus-actual discipline
  • Procurement and asset management under donor rules
  • Reinsurance and capacity management
  • Disruption management: delays, claims and recovery
19
Culture and Inclusion
  • Service culture and brand promise
  • Building a customer-centric culture
  • Building a service culture
  • Building a culture of compliance
  • Financial inclusion and agency banking
  • Innovation and experimentation culture
  • Financial inclusion strategy
  • Learning cultures and the learning organisation
  • Nomination, succession and diversity
  • Building a compliance culture
  • The business case for diversity and inclusion
  • Managing virtual and cross-cultural teams
  • Brand strategy, identity and equity
  • Complaints, accountability and fitness to practise
  • Legal responsibilities and professional bodies
20
Client Relationships
  • Contract types and risk allocation
  • Contract administration and variation
  • Contract governance and compliance
  • Strategic customer relationships
  • Vendor, venue and supplier contracting for events
  • Managing risk and difficult cases
  • Driving effective, ethical outcomes
  • Subcontractor and supplier management
  • Managing boundaries and dual relationships
  • Goal setting and contracting
  • The project environment and stakeholders
  • Delivery, quality and stakeholder plan
  • Stakeholder identification and analysis
  • Stakeholder engagement strategy
  • Building project relationships
21
Risk and Compliance
  • Data privacy law and compliance (GDPR)
  • Cybersecurity governance
  • Data breach and incident governance
  • Building trust through data governance
  • Capstone scoping: a real governance or policy issue
  • Designing a governance, compliance or policy solution
  • Risk, legal and feasibility analysis
  • Governance frameworks and codes
  • Compliance frameworks and programmes
  • Regulatory mapping and obligations
  • Enterprise risk management (ERM)
  • Team leadership in governance
  • Governance transformation and reform
  • Building governance maturity
  • Regulatory and digital transformation
22
Evidence and Research
  • Analytical techniques and bias
  • Data visualisation for finance
  • Decision support and insight
  • Psychodynamic and psychoanalytic approaches
  • Evidence-based improvement
  • Evidence-based practice
  • Evidence-based practice and research literacy
  • Project data, reporting and analytics
  • AI and predictive project analytics
  • Data quality and governance
  • Building your professional portfolio and evidence of practice
  • Comparable sales analysis and market evidence
  • Customer personas and insight
  • Marketing analytics and attribution
  • Web and campaign analytics
23
Wellbeing and Resilience
  • Managing growth, risk and resilience
  • Stress testing and scenario analysis
  • Stress and psychosocial risk
  • Crisis, resilience and contingency planning
  • Business continuity and resilience
  • Designing and facilitating groups
  • Stress testing credit portfolios
  • Stress testing and scenarios
  • Innovation and continuous delivery
  • Measuring change and project impact
  • Stakeholder rights and fair treatment
24
Workplace Context
  • Workforce planning and scheduling
  • Employee experience and engagement
  • Customer and community engagement
  • Customer and employee satisfaction
  • Assurance engagements and standards
  • Measuring engagement and impact
  • Stakeholder mapping and engagement
  • Policy and public engagement
  • Stakeholder engagement plan
  • Employee engagement models and drivers
  • The employee lifecycle and HR value chain
  • Strengths, flow and engagement
  • Building trust and engagement
  • Advocacy and policy engagement
  • Workforce management and scheduling
25
Practice and Business
  • Aligning service to brand and business
  • Building the business case for CX
  • Voice of the customer to the business
  • The banking system, intermediation and financial markets
  • Treating customers fairly and market conduct
  • Business case and impact assessment
  • Financial statement and cash-flow analysis
  • Loan structuring, pricing and covenants
  • Market and interest-rate risk
  • Business continuity and crisis management
  • Treasury function and money markets
  • Campaign or go-to-market plan
  • Marketing strategy and the mix
  • Pricing strategy
  • Digital marketing strategy
26
Digital Delivery
  • Digital and data-driven go-to-market
  • Scaling technologies and business models
  • Digital and market transformation
  • Digital advisory, e-extension and mobile services
  • Digital and self-service transformation
  • Self-service and digital support
  • Customer service technology stack
  • Technology selection and integration
  • Emerging service technologies
  • Digital, mobile and internet banking
  • Digital disruption and the future of banking
  • Digital credit and alternative data
  • Digital transformation strategy
  • Scaling technology and teams
  • Measuring digital transformation impact
27
Programme Delivery
  • Projects, programmes and portfolios
  • Project management standards (PMI, PRINCE2)
  • Project roles and the project manager
  • Project governance and assurance
  • Project governance frameworks
  • Compliance and regulatory projects
  • Leading project governance
  • Change and adoption in projects
  • Agile and digital transformation projects
  • Building project management maturity
  • Sustainability and social impact in projects
  • Projects and expansion: connecting the unserved
  • Mine planning and methods: surface and underground
  • Psychoeducation and workshops
  • Media planning and buying
28
Community and Family Context
  • Corporate responsibility and community
  • Social media management: platforms, communities and algorithms
  • Corporate social responsibility and community impact
  • Social media customer care
  • Social performance and outreach
  • Corporate social responsibility communications
  • Environmental, social and governance (ESG)
  • Environmental governance and climate risk
  • Governance of ESG and reporting
  • Inclusive leadership and allyship
  • Corporate governance and HR’s role
29
Health Context
  • Health, safety and compliance in delivery
  • Healthy work design
  • Absence and health management
  • Confidentiality and health data
  • Forecasting and pipeline health
  • Designing an intervention or programme
  • Healthcare quality, safety and accreditation
  • Health financing: budgets, insurance and out-of-pocket realities
  • Procurement and stock management for health commodities
  • Policy, planning and objectives
  • Toolbox talks and safety communication
30
Standards and Quality
  • Integrated risk and quality control
  • Professional standards and ethics
  • Continuous improvement and optimisation
  • Benchmarking against standards and best practice
  • Continuous improvement and lessons learned
  • Data quality, analysis and reporting
  • Sustainability certification and standards
  • Traceability, recall and quality assurance systems
  • Quality management systems and audits
  • Roles, standards and professional conduct
  • Governance of service standards
  • Quality control and continuous improvement
  • Continuous improvement in service
  • Driving measurable service improvement
  • Designing a service or experience improvement
Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Youth Empowerment and Development Coach principles aligned with recognised instructional-design, quality-assurance and CPD standards
  • Apply evidence-based methods to improve instructional design, training delivery and learning management
  • Master instructional design and curriculum development and facilitation, delivery and learner engagement
  • Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in instructional design
Enrolment Process

How to Get Certified

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Frequently Asked Questions

Common Questions

What is the CYTH2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CYTH2?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CYTH2 certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CYTH2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CYTH2 certification?

The Certified Youth Empowerment and Development Coach is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CYTH2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CYTH2?

The Certified Youth Empowerment and Development Coach is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CYTH2?

The Certified Youth Empowerment and Development Coach carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CYTH2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CYTH2?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CYTH2 strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector

I earned my CYTH2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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