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👥 Human Resources  ·  Foundation

Certified Personnel Records Manager

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CPER2)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
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Executive Summary

Certified Personnel Records Manager

Designed for today’s high-impact professionals, the Certified Personnel Records Manager (CPER2) delivers a rigorous Foundation-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 10 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CPER2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Personnel Records Manager
Acronym
CPER2
Category
Human Resources
Level
Foundation
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • HR Managers and Directors
  • HR Business Partners
  • Learning and Development Managers
  • Employee Relations and OD Specialists
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards CHRO and senior people-management roles
Professional Recognition
Credential aligned with SHRM, CIPD and ILO Labour Standards
Leadership Capability
Develop the strategic and operational skills to lead complex human resource management functions
Organisational Impact
Design and implement human resource management systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to human resource management
Global Employability
Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide
Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding
✦Learning, Development and Talent Management
✦Performance, Reward and Employee Relations
✦HR Strategy, Analytics and Workforce Planning
✦Employment Law, Compliance and HR Governance
✦Professional Ethics and Governance
Course Curriculum

Programme Modules

The full programme, module by module.

1
Foundations and Strategic Context of Certified Personnel Records Manager
Certified Personnel Records Manager: industry context, trends and professional standards · The HR function: roles, operating models and value creation · Aligning HR strategy with organisational strategy · The employee lifecycle and HR value chain
2
Data Governance and Regulatory Change
The three lines model and who owns risk · Building a compliance programme that can be tested · GRC technology and continuous monitoring · Whistleblowing and speak-up channels
3
IT Governance Frameworks
IT governance and technology control frameworks · Controls that work versus controls that exist · Assurance mapping and avoiding duplicate assurance · Dispute resolution and ombudsman
4
Control Testing in Technology
Internal control design and testing · IT governance and technology control frameworks · Controls that work versus controls that exist · Assurance mapping and avoiding duplicated effort
5
Third-Party Data Processors
Contract, grant and third-party compliance · Data privacy compliance in practice · Conflicts of interest and related-party transactions · Regulatory impact assessment
6
Regulatory Change in Privacy
Regulatory change management and horizon scanning · Regulatory mapping and horizon scanning · Data privacy compliance in practice · Conflicts of interest
7
Information Security Governance
IT governance and technology control frameworks · Business continuity and operational resilience · Risk appetite and tolerance in practice · Sustaining reform and benefits
8
Risk and Resilience
Financial crime and fraud risk in the organisation · Enterprise risk management (ERM) · Risk appetite translated into usable limits · Risk assessment without theatre
9
Data, Records and Reporting
Monitoring, evaluation and reporting · Compliance reporting and disclosure · Policy cycle and evidence-based policy · Control testing and evidence
10
Stakeholders and Oversight
Managing regulator relationships · Stakeholder and impact analysis · Stakeholder and investor engagement · Regulatory and digital transformation
11
Leadership and Decisions
Team leadership in governance · Records management and retention · Investigations, whistleblowing and case management · Quality management and standards
12
People and Conduct
Investigating misconduct · Managing resistance and capability · High-potential identification and talent reviews · Knowledge management and capability building
13
Operations and Quality
Service analytics and dashboards · Customer service technology stack · Growing value through service · Leading service teams
14
Programmes and Change
Policy that changes behaviour · Leading governance projects and change · Culture, ethics and behaviour change · Designing and testing a compliance programme
15
Technology and Systems
Cybersecurity governance · CRM systems and customer data · Technology selection and integration · The banking system, intermediation and financial markets
16
Third Parties and Procurement
Ethical supply chains · Supply market analysis · Supply analysis, gaps and scenario planning · Procurement and supply chain: scope and value
17
Sustainability and ESG
Environmental compliance and impact assessment · Sustainability certification and standards · Social media customer care · Social performance and outreach
18
Communication and Disclosure
Data storytelling and communicating findings · The media and telecommunications landscape · Proposal development and donor reporting · Integrated and sustainability reporting
19
Strategic Context
Scaling technologies and business models · Forecasting and planning · Customer service and CX strategy · Sustaining strategic customer focus
20
Workforce Governance
The customer experience (CX) discipline · Discipline, conduct and fair-process management · Whistleblowing and speak-up culture · Employee relations, discipline and fair process
21
International and Sanctions
Financial crime, sanctions and trade compliance · Managing trade-offs and dilemmas · Sanctions screening and PEP management · Data visualisation for finance
22
Market Conduct
Customer retention in the vehicle ownership cycle · Insurance regulation and consumer protection · Vehicle documentation, compliance and consumer protection · Policy administration and customer service in insurance
23
Safety and Environment
Brand health and measurement · Policy, institutions and the enabling environment for agriculture · Regulatory compliance and biosafety · Measuring brand health
24
Records and Documentation
Professional documentation and presentation · Retention, loyalty and lifetime value · Process and control documentation · Record-keeping and data protection
25
Ethics and Anti-Corruption
Ethical, risk and feasibility considerations · Ethics of technology in practice · Professional ethics and responsibility (PMI) · Negotiation and conflict management
26
Public and Donor Context
Public, private and non-profit governance · Real estate development and project appraisal · Real estate marketing channels and property portals · Preparing financial statements
27
Standards and Certification
Grades, standards and quality · Quality monitoring and coaching · Service levels and quality · Governance, compliance and standards (ISO 27001)
28
Governance and Compliance
Building a compliance culture · Research methods for policy · Employment and workplace compliance · Duty of care and risk management
29
Legal and Regulatory
Corporate secretarial practice and statutory filings · Payroll, statutory deductions and employment cost · Employment law framework and contracts of employment · Legal, cost and feasibility analysis
30
Financial Oversight
Funding, cash flow and financing · Value and benefits management · Value engineering and optimisation · Realising and measuring project value

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Data Governance and Regulatory Change — applied to your own work
  • IT Governance Frameworks — applied to your own work
  • Control Testing in Technology — applied to your own work
  • Third-Party Data Processors — applied to your own work
  • Regulatory Change in Privacy — applied to your own work
  • Information Security Governance — applied to your own work
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CPER2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CPER2?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CPER2 certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CPER2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CPER2 certification?

The Certified Personnel Records Manager is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CPER2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CPER2?

The Certified Personnel Records Manager is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CPER2?

The Certified Personnel Records Manager carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CPER2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CPER2?

Graduates progress towards CHRO and senior people-management roles. The CPER2 strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager
NGO Sector
“

I earned my CPER2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead
Government
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