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👥 Human Resources  ·  Advanced

Certified Industrial Skills Specialist

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CISS2)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
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Executive Summary

Certified Industrial Skills Specialist

Designed for today’s high-impact professionals, the Certified Industrial Skills Specialist (CISS2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 10 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CISS2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Industrial Skills Specialist
Acronym
CISS2
Category
Human Resources
Level
Advanced
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 449
Live Virtual
USD 649
Target Audience

Who Should Enrol?

  • HR Managers and Directors
  • HR Business Partners
  • Learning and Development Managers
  • Employee Relations and OD Specialists
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards CHRO and senior people-management roles
Professional Recognition
Credential aligned with SHRM, CIPD and ILO Labour Standards
Leadership Capability
Develop the strategic and operational skills to lead complex human resource management functions
Organisational Impact
Design and implement human resource management systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to human resource management
Global Employability
Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide
Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding
✦Learning, Development and Talent Management
✦Performance, Reward and Employee Relations
✦HR Strategy, Analytics and Workforce Planning
✦Employment Law, Compliance and HR Governance
✦Professional Ethics and Governance
Course Curriculum

Programme Modules

The full programme, module by module.

1
Foundations and Strategic Context of Certified Industrial Skills Specialist
Certified Industrial Skills Specialist: industry context, trends and professional standards · The HR function: roles, operating models and value creation · Aligning HR strategy with organisational strategy · The employee lifecycle and HR value chain
2
Employee Relations, Grievance and Discipline
Employee relations, grievance and discipline · Industrial relations and collective bargaining · Employment law, contracts and HR documentation · Workforce planning and critical-role risk
3
Global mobility and international employment
Global mobility and international employment · HR risk, ethics and the confidentiality boundary · Organisational design and development interventions · Competency frameworks and skills taxonomies
4
Absence, attendance and capability management
Absence, attendance and capability management · Change, restructuring and consultation · Analytical techniques and bias · Instructional design and blended learning
5
Cybersecurity and data protection in HR
Cybersecurity and data protection in HR · Descriptive, diagnostic and predictive analytics · Evidence-based HR decision-making · The HR operating model and business partnering
6
Termination, redundancy and unfair dismissal
Reporting quality and governance · HR policies, handbooks and compliance · Ratio and trend analysis · Job architecture, evaluation and grading
7
Consulting skills and contracting with the business
Consulting skills and contracting with the business · Commercial awareness and organisational context · Budget vs actual and variance · People analytics tooling and dashboards
8
Sustainability
Corporate social responsibility and ESG · Climate-smart agriculture and seasonal risk · Climate-smart water management · Environmental flows and sustainability
9
Public and Community Context
Customer and community engagement · Public versus private procurement · Corporate responsibility and community · Public health programmes: prevention and outreach
10
Knowledge and Learning
Evaluating learning impact (Kirkpatrick, ROI) · Knowledge management and capability building · Incident reporting and record-keeping · Health records, data and confidentiality
11
Leadership and Management
Vendor management and system governance · Change management models (Kotter, ADKAR, Lewin) · Inclusive leadership and allyship · Coaching leaders and managers
12
People and Capability
Organisation development principles and practice · Coaching for performance · Development banking and project finance · Assurance engagements and standards
13
Strategy and Direction
Communication strategy in change programmes · Financial inclusion strategy · Strategic analysis: PESTLE, SWOT and Porter’s Five Forces · Real options and strategic investment
14
Operations and Delivery
Belonging, culture and employee resource groups · Process improvement and HR operating efficiency · Span of control, delayering and operating models · Time-to-hire, quality-of-hire and cost metrics
15
Communication and Influence
Stakeholder mapping and influencing · Influencing without authority · Influencing and persuasion · Communicating vision and telling stories
16
Change and Innovation
Large-scale transformation and agile ways of working · Culture change and behaviour embedding · Implementation and change plan · Future of work and workforce transformation
17
Data and Measurement
Data protection and employee privacy · Objective setting: KPIs, OKRs and cascading goals · Applicant tracking systems and recruitment analytics · Diagnosis and evidence gathering
18
Financial Acumen
Employer branding and employee value proposition (EVP) · Cost of workforce and ROI of HR interventions · Embedding values and behaviours · Headcount budgeting and establishment control
19
Risk and Governance
Corporate governance and HR’s role · Risk appetite and tolerance in practice · Designing and testing a compliance programme · Data privacy compliance in practice
20
Stakeholders and Partners
The HR business partner role and mandate · Stakeholder mapping and collaboration · Customer onboarding and lifecycle · Stakeholder mapping in banking
21
Digital and Technology
Digital HR and the employee experience platform · Automation, RPA and straight-through processing · Cybersecurity and fraud technology · Digital credit and alternative data
22
Ethics and Integrity
Conflicts of interest and integrity · Professional ethics and codes of conduct in HR · Responsible and ethical service · Ethics and integrity in banking
23
Self-Leadership
Business continuity and operational resilience · Reputation and personal brand · Working with organisations on wellbeing · Wellbeing and resilience coaching
24
People Administration
Linking performance to reward and consequence · Capacity and performance management · The customer experience (CX) discipline · Loyalty programmes and rewards
25
Customers and Markets
The automotive market: segments, brands and buyers · Customer loyalty and repeat purchase in retail · Service quality and the passenger experience in transport · Telecom products, tariffs and customer lifecycles
26
Projects and Delivery
Managing HR projects and change · Leading service projects and change · Banking products, services and delivery channels · Leading banking projects and change
27
Inclusion and Culture
Organisational culture assessment and change · Whistleblowing and speak-up culture · Financial inclusion and agency banking · Frontline coaching, quality monitoring and team culture
28
Legal and Policy
Designing an HR intervention or policy · Policy, planning and objectives · Legal and other requirements · Contract administration and variation
29
Suppliers and Partners
Supply markets and the enabling environment · Digital procurement and the future of the profession · Sustainable procurement principles and standards · Procurement and stock management for health commodities
30
Professional Leadership Practice
Thought leadership · Category management and strategy · Theories and models of leadership and management · Knowledge management and sharing

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Employee Relations, Grievance and Discipline — applied to your own work
  • Global mobility and international employment — applied to your own work
  • Absence, attendance and capability management — applied to your own work
  • Cybersecurity and data protection in HR — applied to your own work
  • Termination, redundancy and unfair dismissal — applied to your own work
  • Consulting skills and contracting with the business — applied to your own work
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Frequently Asked Questions

Common Questions

What is the CISS2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CISS2?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CISS2 certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CISS2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CISS2 certification?

The Certified Industrial Skills Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CISS2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CISS2?

The Certified Industrial Skills Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CISS2?

The Certified Industrial Skills Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CISS2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CISS2?

Graduates progress towards CHRO and senior people-management roles. The CISS2 strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager
NGO Sector
“

I earned my CISS2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead
Government
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