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🎓 Learning & Development  ·  Advanced

Certified Facilitation Skills Professional

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CFSP2)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
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Executive Summary

Certified Facilitation Skills Professional

Designed for today’s high-impact professionals, the Certified Facilitation Skills Professional (CFSP2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CFSP2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Facilitation Skills Professional
Acronym
CFSP2
Category
Learning & Development
Level
Advanced
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 449
Live Virtual
USD 649
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

✦Instructional Design and Curriculum Development
✦Facilitation, Delivery and Learner Engagement
✦Digital, Blended and E-Learning
✦Assessment, Evaluation and Quality Assurance
✦Learning Strategy, Leadership and Administration
✦Professional Ethics and Governance
Course Curriculum

Programme Modules

The full programme, module by module.

1
Foundations and Professional Context of Certified Facilitation Skills Professional
Certified Facilitation Skills Professional: industry context, trends and professional standards · Principles of teaching, training and learning · Adult learning theory (andragogy) · The learning and development profession
2
Facilitation, Group Dynamics and Resistance
Diagnosing whether training is the answer · How adults actually learn: evidence over preference · Learning transfer and the manager’s role · Facilitation in mixed-ability, multilingual rooms
3
Facilitation skills and presence
Facilitation skills and presence · Presentation and public-speaking skills · Questioning, discussion and active learning · Evaluating learning: from reaction to results
4
Managing group dynamics
Managing group dynamics · Engagement, motivation and energisers · Handling difficult participants · Scaling learning across the organisation
5
Classroom and workshop management
Classroom and workshop management · Virtual and hybrid facilitation · Voice, communication and delivery · Learning needs analysis (TNA)
6
Feedback and learner support
Feedback and learner support · Adult learning theory (andragogy) · The learning and development profession · Individual development planning
7
Roles, standards and professional ethics
Roles, standards and professional ethics · The learning ecosystem and stakeholders · Learning strategy and business alignment · Communities of practice
8
People Administration
Discipline, conduct and fair-process management · Applicant tracking systems and recruitment analytics · Linking performance to reward and consequence · Recruitment marketing and candidate attraction
9
Customers and Markets
Email marketing and automation · Marketing technology and the stack · The banking system, intermediation and financial markets · Customer and community engagement
10
Projects and Delivery
Leading learning projects and change · Leading project governance · Change and adoption in projects · Innovation and continuous delivery
11
Inclusion and Culture
Building a learning culture · Accessibility and universal design · Access to finance, grants and investment · Analytical techniques and bias
12
Legal and Policy
Employment law framework and contracts of employment · Employment relationship and the psychological contract · Employment law, contracts and HR documentation · Legal and regulatory responsibility
13
Cross-Cultural Leadership
Global mobility and international employment · Cross-cultural communication · Global sourcing and international trade · International and cross-border tax
14
Suppliers and Partners
Water supply systems: sources, treatment and distribution · Procurement and asset management under donor rules · Conflicts of interest and procurement ethics · Procurement and contract management
15
Sustainability
Social and collaborative learning · Sustainability certification and standards · Social media customer care · Social media and community management
16
Public and Community Context
Community and lifelong learning · Presentation and public speaking · Public, private and non-profit governance · Corporate responsibility and community
17
Knowledge and Learning
Emerging learning technologies · Learning strategy and roadmaps · Wellbeing and personal-effectiveness learning · Designing learning that survives the workplace
18
Leadership and Management
Team leadership in L&D · Implementation planning and risk management · Data-driven decision support and analytics · Cold chain, packaging and shelf-life management
19
People and Capability
Creativity and critical-thinking development · Assessment that measures capability · Completion, engagement and impact metrics · Assurance engagements and standards
20
Strategy and Direction
Professional portfolio and presentation · L&D strategy, operating model and stakeholder credibility · Stakeholder engagement strategy · Portfolio and resource management systems
21
Operations and Delivery
L&D operating models and governance · Editorial quality, peer review and academic integrity · Design review and quality assurance · The HR function: roles, operating models and value creation
22
Communication and Influence
Peer review and feedback · Feedback and learner analytics · Continuous feedback and performance conversations · Safety communication and campaigns
23
Change and Innovation
Continuous improvement and lean banking · Driving measurable banking improvement · Foreign exchange and treasury operations · Technology governance and change control
24
Data and Measurement
Brand health and measurement · Marketing analytics and attribution · Web and campaign analytics · Customer data platforms and segmentation
25
Financial Acumen
Cost-volume-profit and break-even analysis · Standard costing and variance analysis · Budgeting techniques and the budgeting cycle · Flexible budgets and rolling forecasts
26
Risk and Governance
Communicating financial results · Psychodynamic and psychoanalytic approaches · Designing a safety programme or control · Risk assessment methodology and matrices
27
Stakeholders and Partners
Learner and stakeholder satisfaction · Categories of spend and stakeholders · Stakeholder mapping and liaison · Strategic customer relationships
28
Digital and Technology
Professional and digital publishing practice · Digital banking platforms and APIs · Payment technology and switches · Automation, RPA and straight-through processing
29
Ethics and Integrity
Assessment design, validity and fairness · Ethics of technology in practice · Professional ethics and responsibility (PMI) · Professional standards and ethics
30
Self-Leadership
AI and personalisation in marketing · Setting professional goals and a personal development plan · Managing growth, risk and resilience · Portfolio of evidence and reflective practice

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Facilitation, Group Dynamics and Resistance — applied to your own work
  • Facilitation skills and presence — applied to your own work
  • Managing group dynamics — applied to your own work
  • Classroom and workshop management — applied to your own work
  • Feedback and learner support — applied to your own work
  • Roles, standards and professional ethics — applied to your own work
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CFSP2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CFSP2?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CFSP2 certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CFSP2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CFSP2 certification?

The Certified Facilitation Skills Professional is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CFSP2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CFSP2?

The Certified Facilitation Skills Professional is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CFSP2?

The Certified Facilitation Skills Professional carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CFSP2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CFSP2?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CFSP2 strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector
“

I earned my CFSP2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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