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👥 Human Resources  ·  Executive

Certified Employee Experience Designer

Online Certification  ·  12 Weeks  ·  Globally Recognised  ·  (CEXP)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
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Executive Summary

Certified Employee Experience Designer

Designed for today’s high-impact professionals, the Certified Employee Experience Designer (CEXP) delivers a rigorous Executive-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 12 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CEXP holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Employee Experience Designer
Acronym
CEXP
Category
Human Resources
Level
Executive
Duration
12 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • HR Managers and Directors
  • HR Business Partners
  • Learning and Development Managers
  • Employee Relations and OD Specialists
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards CHRO and senior people-management roles
Professional Recognition
Credential aligned with SHRM, CIPD and ILO Labour Standards
Leadership Capability
Develop the strategic and operational skills to lead complex human resource management functions
Organisational Impact
Design and implement human resource management systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to human resource management
Global Employability
Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide
Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding
✦Learning, Development and Talent Management
✦Performance, Reward and Employee Relations
✦HR Strategy, Analytics and Workforce Planning
✦Employment Law, Compliance and HR Governance
✦Professional Ethics and Governance
Course Curriculum

Programme Modules

The full programme, module by module.

1
Foundations and Strategic Context of Certified Employee Experience Designer
Certified Employee Experience Designer: industry context, trends and professional standards · The HR function: roles, operating models and value creation · Aligning HR strategy with organisational strategy · The employee lifecycle and HR value chain
2
Performance Management in Practice
Performance management that changes behaviour · Employee engagement and what actually drives it · Talent review and succession in practice · Sustaining and measuring change
3
Feedback That Changes Behaviour
Performance management that changes behaviour · Learning transfer and capability building · Employee engagement and what actually drives it · Organisation development principles and practice
4
Differentiation and Difficult Judgements
Performance management that changes behaviour · Talent review and succession in practice · Employee relations, discipline and fair process · Change management models (Kotter, ADKAR, Lewin)
5
What Actually Drives Engagement
Employee engagement and what actually drives it · Performance management that changes behaviour · Inclusion and the fairness of people decisions · Restructuring, redundancy and organisational change
6
Capability, Absence and Underperformance
Absence, capability and ill-health management · Employee relations, discipline and fair process · Performance management that changes behaviour · Health and safety legal duties
7
Flexible Work and Contribution
Flexible and hybrid working design · Employee engagement and what actually drives it · People analytics and HR measurement · Applicant tracking systems and recruitment analytics
8
Performance and Measures
Objective setting: KPIs, OKRs and cascading goals · Time-to-hire, quality-of-hire and cost metrics · Appraisal, calibration and managing underperformance · HR metrics, KPIs and the HR scorecard
9
Culture and Wellbeing
Stakeholder engagement and risk management · Collective relations and union engagement · Attrition, engagement and productivity analytics · Safety culture and climate
10
Legal and Compliance
Designing an HR intervention or policy · HR policies, handbooks and compliance · Consulting skills and contracting with the business · Employment law framework and contracts of employment
11
Evidence and Analytics
Descriptive, diagnostic and predictive analytics · Evidence-based HR decision-making · Data quality, integration and master data · Diversity and pay-equity analytics
12
Change and Organisation
Commercial awareness and organisational context · Digital transformation and IT strategy · Procurement’s contribution to organisational strategy · Variations, claims and delay: managing change on site
13
Leadership Practice
Absence, attendance and capability management · Employee and manager self-service · Vendor management and system governance · Discipline, conduct and fair-process management
14
Communication and Influence
Workforce reporting and storytelling with data · Executive communication and presence · Cross-cultural communication · Negotiation strategy and planning
15
Stakeholders and Partnering
Change, restructuring and consultation · Building strategic relationships and coalitions · Transparency and stakeholder trust · Categories of spend and stakeholders
16
Learning and Training
Instructional design and blended learning · Learning technologies and the LMS · Evaluating learning impact (Kirkpatrick, ROI) · Virtual and hybrid facilitation
17
Financial Awareness
Headcount budgeting and establishment control · Cost of workforce and ROI of HR interventions · Business case, cost and impact analysis · Options appraisal and cost-benefit
18
Operations and Service
AI and automation in HR processes · Span of control, delayering and operating models · Traceability, recall and quality assurance systems · Quality management systems and audits
19
Risk and Governance
Credit risk measurement and mitigation · Liquidity risk and asset-liability management · Operational risk and resilience · Communicating financial results
20
Technology and Systems
Environmental management systems (ISO 14001) · Psychodynamic and psychoanalytic approaches · Digital permits and inspections · Automation and safety technology
21
Projects and Delivery
Employee voice, surveys and action planning · Leading project governance · Innovation and continuous delivery · Scaling delivery capability
22
Ethics and Professional Standards
Ethics and professional conduct in security · Ethics and treating customers fairly in insurance · Regulation, ethics and misinformation in media and telecoms · Health records, data and confidentiality
23
Health and Wellbeing at Work
Contractor safety and shared workplaces · Innovation culture, incentives and psychological safety · Event risk, safety and contingency planning · Industrial utilities, energy and process safety interfaces
24
Teams and Collaboration
Managing virtual and cross-cultural teams · Building high-performing project teams · Facilitation, training and public presentation skills · Client feedback and satisfaction
25
Strategic Context
Retention strategy and turnover analysis · Voice of the customer to the business · Business case and impact assessment · Business continuity and crisis management
26
Diversity and Inclusion
Financial inclusion and agency banking · Nomination, succession and diversity · The business case for diversity and inclusion · Brand strategy, identity and equity
27
International Practice
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies · Transfer pricing and international tax · Global sourcing and international trade · International and cross-border tax
28
Standards and Improvement
Continuous improvement and lean HR · Certification and continual improvement · Design review and quality · Process improvement and lean thinking
29
Workforce Practice
Employer branding and employee value proposition (EVP) · Loyalty programmes and rewards · Workforce planning and scheduling · Employee experience and engagement
30
People Development
Career development and internal mobility · Coaching for performance · Advertising and creative development · Development banking and project finance

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Performance Management in Practice — applied to your own work
  • Feedback That Changes Behaviour — applied to your own work
  • Differentiation and Difficult Judgements — applied to your own work
  • What Actually Drives Engagement — applied to your own work
  • Capability, Absence and Underperformance — applied to your own work
  • Flexible Work and Contribution — applied to your own work
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Frequently Asked Questions

Common Questions

What is the CEXP certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CEXP?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CEXP certification take to complete?

The programme is structured over 12 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CEXP internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CEXP certification?

The Certified Employee Experience Designer is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CEXP certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CEXP?

The Certified Employee Experience Designer is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CEXP?

The Certified Employee Experience Designer carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CEXP while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CEXP?

Graduates progress towards CHRO and senior people-management roles. The CEXP strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager
NGO Sector
“

I earned my CEXP while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead
Government
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