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📈 Sales & Marketing  ·  Intermediate

Certified Image and Personal Branding Advisor

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CIMA2)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Image and Personal Branding Advisor

Designed for today’s high-impact professionals, the Certified Image and Personal Branding Advisor (CIMA2) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in marketing strategy, brand management and sales performance.

This 10 Weeks programme is structured around recognised marketing, brand and sales professional standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CIMA2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Image and Personal Branding Advisor
Acronym
CIMA2
Category
Sales & Marketing
Level
Intermediate
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Sales and Marketing Executives
  • Brand and Product Managers
  • Business Development Professionals
  • Account and Media-Relations Managers
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior marketing, sales and commercial leadership roles
Professional Recognition
Credential aligned with recognised marketing, brand and sales professional standards
Leadership Capability
Develop the strategic and operational skills to lead complex marketing strategy functions
Organisational Impact
Design and implement marketing strategy systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to marketing strategy
Global Employability
Qualify for marketing strategy roles across brands, agencies, corporates and growth-stage enterprises worldwide
Competency Framework

Core Competencies You Will Develop

Marketing Strategy, Segmentation and Positioning
Brand Management and Integrated Communications
Sales Process, Pipeline and Account Management
Digital Marketing, Content and Campaigns
Customer Insight, Analytics and Growth
Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Strategic Context of Certified Image and Personal Branding Advisor
  • Certified Image and Personal Branding Advisor: industry context, trends and professional standards
  • Marketing and sales: scope, roles and value
  • The marketing concept and customer orientation
  • The marketing mix and the 7 Ps
  • Buyer behaviour and the customer journey
  • The sales function and revenue engine
  • Aligning marketing and sales (smarketing)
  • Professional standards and ethics
  • Digital disruption and modern go-to-market
  • Brand and reputation as strategic assets
  • Career pathways and professional development
2
Measuring What Marketing Produces
  • Marketing measurement and attribution
  • Customer retention, loyalty and lifetime value
  • Pricing, price architecture and discounting
  • Segmentation, targeting and the useful segment
  • Value proposition and differentiation
  • Route to market and channel design
  • The sales pipeline and forecasting discipline
  • Consultative selling and understanding the buyer
  • Customer journey mapping and service design
  • Complaint handling and service recovery
  • Brand, reputation and communications
  • Commercial ethics and responsible selling
  • Market research and customer insight methods
  • Campaign planning and the content calendar
  • Digital channels and performance marketing economics
3
Ethics in Commercial Claims
  • Commercial ethics and responsible selling
  • Brand, reputation and communications
  • Marketing measurement and attribution
  • Service standards, levels and measuring service
  • Voice of the customer and acting on feedback
  • Expanding into regional and export markets
  • Negotiation and closing commercial deals
  • Key account management and account planning
  • Tenders, proposals and the bid decision
  • Launching a product into a market
  • Managing distributors and channel partners
  • CRM, sales operations and data discipline
4
Segmentation and Targeting
  • Segmentation, targeting and the useful segment
  • Value proposition and differentiation
  • Marketing measurement and attribution
5
Building the Value Proposition
  • Value proposition and differentiation
  • Segmentation, targeting and the useful segment
  • Brand, reputation and communications
6
Brand, Reputation and Consistency
  • Brand, reputation and communications
  • Value proposition and differentiation
  • Commercial ethics and responsible selling
7
Pricing and Positioning
  • Pricing, price architecture and discounting
  • Value proposition and differentiation
  • Segmentation, targeting and the useful segment
8
Operations
  • Preparing financial statements
  • Reporting quality and governance
  • Financial reporting frameworks (IFRS/GAAP)
  • Outcome and process measures
  • Behavioural and process addictions
  • Interpreting financial statements
  • Quality and delivery metrics
  • Delivery, quality and stakeholder plan
  • Quality planning and assurance
  • Quality control and continuous improvement
  • Integrated risk and quality control
  • Data quality and the fitness-for-purpose test
  • Testing, quality assurance and defect economics
  • Operating model redesign
  • Management accounts and dashboards
9
Relationships and Partners
  • Growth strategy: organic, M&A and partnerships
  • Stakeholder capitalism and ESG
  • Stakeholder mapping and analysis
  • Building strategic relationships and coalitions
  • Influencing without authority
  • Transparency and stakeholder trust
  • Implementation and stakeholder plan
  • Stakeholder management and relationships
  • Internal customers and business partnering
  • Influencing and negotiation with stakeholders
  • Supplier segmentation and relationship strategy
  • Stakeholder engagement plan
  • Managing regulator relationships
  • Stakeholder and impact analysis
  • Stakeholder and investor engagement
10
Ethics and Conduct
  • Legal and regulatory responsibility
  • Ethical decision-making under pressure
  • Sustainability and climate responsibility
  • Ethical leadership and integrity
  • Corporate social responsibility and sustainability
  • Ethics and responsible leadership
  • Professional standards and ethics (CIPS)
  • Sustainability and responsible sourcing
  • Fair trade and responsible supply
  • Ethics and professional conduct in security
  • Corporate responsibility and community
  • Real estate regulation, licensing and professional conduct
  • Ethics and treating customers fairly in insurance
  • Regulation, ethics and misinformation in media and telecoms
  • Ethical principles and codes of practice
11
International Markets
  • Global and comparative HR contexts
  • Budget vs actual and variance
  • Transfer pricing and international tax
  • Cross-border data and transfers
  • Cross-cultural and global inclusion
  • Global sourcing and international trade
  • International and cross-border tax
  • Cost and profitability analysis
  • Data-driven decision-making
  • Trend analysis and foresight
  • Segmentation and needs analysis
  • Communicating financial results
12
Change and Adoption
  • Measuring change and project impact
  • Baseline setting and change control
  • Sales and marketing transformation
  • Measuring growth and transformation impact
  • Professional roles, boundaries and settings
  • Managing boundaries and dual relationships
  • Digital and market transformation
  • Behaviour change and adoption of innovations
  • Customer experience transformation
  • Digital and self-service transformation
  • Measuring CX transformation impact
  • Designing a transformation programme
  • Sustaining transformation and preventing reversion
  • Variations, claims and delay: managing change on site
  • Change talk and readiness
13
People and Incentives
  • Employee engagement and what actually drives it
  • Communicating risk to the workforce
  • Workforce and shift management in retail
  • Peer support and consultation
  • Workforce management and scheduling
  • Workforce planning and scheduling
  • Employee experience and engagement
  • Customer and employee satisfaction
  • Employee engagement models and drivers
  • Data protection and employee privacy
  • Belonging, culture and employee resource groups
  • Strategic workforce planning and demand forecasting
  • Workforce planning and the capability gap
  • Employee relations, discipline and fair process
  • The employee lifecycle and HR value chain
14
Sustainability
  • Sustainability reporting and disclosure
  • Embedding sustainability in sourcing
  • Mine water, tailings and environmental management
  • Integrated and sustainability reporting
  • The project environment and stakeholders
  • Sustainability and social impact in projects
  • Market analysis and environmental scanning
  • Sustainability and responsible marketing
  • Sustaining ethical, effective practice
  • Ethical frameworks and codes of practice
  • Monitoring sustainability outcomes
  • Sustainability strategy and materiality
  • Environmental governance and climate risk
  • Governance of ESG and reporting
  • Sustainability standards (GRI, ISSB)
15
Learning and Research
  • Blended and hybrid learning design
  • Motivation and self-directed learning
  • Research methods for policy
  • Training needs analysis and learning strategy
  • Knowledge management and capability building
  • Learning transfer and capability building
  • Monitoring, evaluation and learning for accountability
  • Lessons learned and knowledge management
  • Duty of care and risk management
  • Complaint data and learning
  • Cognitive load and learning science
  • The learning and development profession
  • Learning strategy and business alignment
  • Learning cultures and the learning organisation
16
Markets and Customers
  • Customer lifetime value
  • Voice of the customer to the business
  • Team leadership in customer service
  • Customer onboarding and lifecycle
  • Customer and community engagement
  • Treating customers fairly and market conduct
  • Data ethics and customer privacy
  • Market and interest-rate risk
  • Know Your Customer and enhanced due diligence
  • Data protection and customer privacy
  • Data, analytics and customer insight
  • Customer retention in the vehicle ownership cycle
  • Customer loyalty and repeat purchase in retail
  • Telecom products, tariffs and customer lifecycles
  • Customer personas and insight
17
Selling Practice
  • Corporate governance and accountability
  • Setting goals, roles and accountability
  • Negotiation and conflict resolution
  • Negotiation strategy and planning
  • Negotiation tactics and behaviours
  • Sales forecasting
  • Key account management
  • Digital ethics and algorithmic accountability
  • Comparable sales analysis and market evidence
  • Listing, marketing and selling property
  • Property viewings, offers and negotiation to close
  • Team leadership in sales and marketing
  • Negotiation with buyers, suppliers and financiers
  • Complaints, redress and accountability
  • Negotiation and influencing
18
Customer Experience
  • Legal responsibilities and professional bodies
  • Complaints, accountability and fitness to practise
  • Customer success and retention
  • Customer experience and journey mapping
  • Customer service and experience principles
  • The customer experience (CX) discipline
  • Journey and process redesign
  • Professional ethics in customer service
  • Customer service and CX strategy
  • Prioritising experience investments
  • Customer and journey analysis
  • Policy administration and customer service in insurance
  • Destination, venue and experience products
  • Service quality and the passenger experience in transport
  • Designing a service or experience improvement
19
Digital Channels
  • Digital, mobile and internet banking
  • Digital disruption and the future of banking
  • Digital transformation in banking
  • Branch-to-digital migration
  • Digital banking platforms and APIs
  • Payment technology and switches
  • Automation, RPA and straight-through processing
  • Cybersecurity and fraud technology
  • Technology governance and change control
  • Digital credit and alternative data
  • The finance function and digital transformation
  • Bancassurance and digital insurance models
  • Social media management: platforms, communities and algorithms
  • Telehealth and digital care delivery
  • Client feedback and satisfaction
20
Evidence and Analytics
  • Retail performance metrics: sales densities, conversion and basket
  • Measurement and analytics for media and social campaigns
  • Health records, data and confidentiality
  • Analytical techniques and bias
  • Data visualisation for finance
  • Decision support and insight
  • Psychodynamic and psychoanalytic approaches
  • Managing risk and difficult cases
  • Record-keeping and data protection
  • Evidence-based improvement
  • Evidence-based practice
  • Data collection and analytics
  • Predictive safety analytics
  • Data quality and master data management
  • Data protection and privacy by design
21
Commercial Finance
  • Continuous improvement of finance processes
  • Public, private and non-profit governance
  • Options appraisal and cost-benefit
  • Cost of accidents and prevention value
  • Legal, cost and feasibility analysis
  • Make-versus-buy and total cost of ownership
  • Cost and price analysis
  • Transfer pricing basics
  • Transfer pricing documentation
  • NGO financial management and budget-versus-actual discipline
  • Insurance pricing, premiums and loadings
  • Managing schedule and budget performance
  • Marketing planning and budgeting
  • Value-based and dynamic pricing
  • Revenue management and yield
22
Distribution and Supply
  • Real estate marketing channels and property portals
  • Procurement and asset management under donor rules
  • Water supply systems: sources, treatment and distribution
  • The retail landscape: formats, channels and the informal market
  • Driving effective, ethical outcomes
  • Designing and facilitating groups
  • Procurement and stock management for health commodities
  • Conflicts of interest and procurement ethics
  • Procurement and contract value
  • Procurement and contract management
  • Omnichannel and channel management
  • Digital procurement and the future of the profession
  • Leading procurement projects and change
  • Team leadership in procurement
  • Supply market analysis and Porter’s forces
23
Communication
  • Communicating with families and carers
  • Professional writing and reports
  • Psychoeducation and public communication
  • Writing advisory reports that drive decisions
  • Reporting to boards and executives
  • Monitoring, control and reporting
  • Professional documentation and presentation
  • Communication planning and management
  • Reporting and dashboards
  • Project data, reporting and analytics
  • Integrated marketing communications
  • Incident reporting and record-keeping
  • Psychoeducation and workshops
  • Toolbox talks and safety communication
  • Professional presentation and defence
24
Leadership and Teams
  • Coaching leaders and managers
  • Communicating and reporting to leadership
  • Team leadership within HR
  • Performance management that changes behaviour
  • Safety management systems overview (ISO 45001)
  • Safety culture and leadership
  • Management and board reporting
  • Influencing and safety leadership
  • Working with organisations on wellbeing
  • Ethical, risk and feasibility considerations
  • Management review and improvement
  • Journey management and tracking
  • Tax risk management
  • IT service management and support operations
  • Managing technology teams and technical work
25
Performance and Targets
  • Marketing and sales KPIs and dashboards
  • Dashboards and performance reporting
  • Professional case study and presentation
  • Capacity and performance management
  • Setting objectives, indicators and targets
  • Linking CX to business performance
  • Service KPIs: CSAT, NPS, CES, SLAs
  • Performance management in service
  • Coaching for performance
  • Banking KPIs and branch scorecards
  • Social performance and outreach
  • Policy, planning and objectives
  • Strategy execution and the balanced scorecard
  • Managing team performance and dynamics
  • High-performance team rituals and cadence
26
Capability Development
  • Strategic development and long-range positioning
  • Real estate development and project appraisal
  • Proposal development and donor reporting
  • Attachment and developmental theory
  • Managing complexity and comorbidity
  • Lessons learned and development
  • Wellbeing and resilience coaching
  • Measuring coaching outcomes
  • Scaling delivery capability
  • Project management plan development
  • Schedule development and optimisation
  • Facilitation, training and public presentation skills
  • Quality monitoring and coaching
  • Coaching and quality monitoring
  • Training and capability building
27
Strategic Context
  • Strategic customer relationships
  • Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
  • Content strategy across platforms
  • Business case and strategic alignment
  • Stakeholder engagement strategy
  • Strategic alignment of investments
  • Competitive analysis and differentiation
  • Product and portfolio strategy
  • Growth strategy and demand generation
  • Designing a marketing or sales strategy
  • Marketing strategy and the mix
  • Workplace and organisational contexts
  • Managing growth, risk and resilience
  • Habit change and behaviour design
  • Sustaining strategic customer focus
28
Risk and Compliance
  • Enterprise risk management in banks
  • Credit risk measurement and mitigation
  • Liquidity risk and asset-liability management
  • Operational risk and resilience
  • Accountability and follow-through
  • Model risk and provisioning (IFRS 9)
  • Regulatory compliance and central-bank rules
  • Regulatory reporting and audits
  • Building a culture of compliance
  • Interest-rate risk and gap analysis
  • Asset-liability committee (ALCO) governance
  • Building a compliance culture
  • Regulatory impact assessment
  • Employment compliance and the HR risk agenda
  • Strengths, flow and engagement
29
Legal and Terms
  • Vehicle documentation, compliance and consumer protection
  • Meaning, purpose and values
  • Subcontractor and supplier management
  • Goal setting and contracting
  • Evidence-based practice and research literacy
  • Advocacy and policy engagement
  • Contract law and formation
  • Contract exit and renewal
  • The regulatory and legal environment
  • Capstone scoping: a real governance or policy issue
  • Designing a governance, compliance or policy solution
  • Vendor, venue and supplier contracting for events
  • Risk, legal and feasibility analysis
  • Policy cycle and evidence-based policy
  • Policy development and drafting
30
Campaigns and Projects
  • Data, records and confidentiality tech
  • Media planning and buying
  • Public health programmes: prevention and outreach
  • Forecasting and planning
  • Designing an intervention or programme
  • Risk assessment and safety planning
  • Treatment planning and review
  • Goal setting and action planning
  • Projects, programmes and portfolios
  • Project management standards (PMI, PRINCE2)
  • Project roles and the project manager
  • Project budgeting and financial control
  • Financial risk in projects
  • Realising and measuring project value
  • Capstone scoping: a real project or programme
Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Image and Personal Branding Advisor principles aligned with recognised marketing, brand and sales professional standards
  • Apply evidence-based methods to improve marketing strategy, brand management and sales performance
  • Master marketing strategy, segmentation and positioning and brand management and integrated communications
  • Apply sales process, pipeline and account management and digital marketing, content and campaigns in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in marketing strategy
Enrolment Process

How to Get Certified

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Frequently Asked Questions

Common Questions

What is the CIMA2 certification?

The Certified Image and Personal Branding Advisor (CIMA2) is a Intermediate-level professional certification awarded by the Global Leadership Institute (GLI). It is designed to equip professionals in marketing strategy, brand management and sales performance with practical skills, internationally recognised frameworks, and the credentials needed to advance their careers.

Who should enrol in the CIMA2?

This certification is ideal for Sales and Marketing Executives, Brand and Product Managers, Business Development Professionals and Account and Media-Relations Managers, and other professionals seeking to formalise their expertise in marketing strategy, brand management and sales performance with a globally recognised credential.

How long does the CIMA2 certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CIMA2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised marketing, brand and sales professional standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CIMA2 certification?

The Certified Image and Personal Branding Advisor is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CIMA2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CIMA2?

The Certified Image and Personal Branding Advisor is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CIMA2?

The Certified Image and Personal Branding Advisor carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CIMA2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CIMA2?

Graduates progress towards senior marketing, sales and commercial leadership roles. The CIMA2 strengthens your expertise in marketing strategy, brand management and sales performance and positions you for advancement across brands, agencies, corporates and growth-stage enterprises.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Marketing Director
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Brand Manager
NGO Sector

I earned my CIMA2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Head of Sales
Government
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