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๐ŸŽ“ Learning & Development  ยท  Intermediate

Certified Communication and Presentation Expert

Online Certification  ยท  10 Weeks  ยท  Globally Recognised  ยท  (CCOM)

โœ… 2026 Edition ๐ŸŽ“ CPD Accredited ๐ŸŒ 100+ Countries ๐Ÿ“œ Digital + Physical Certificate 100% Online
Executive Summary

Certified Communication and Presentation Expert

Designed for todayโ€™s high-impact professionals, the Certified Communication and Presentation Expert (CCOM) delivers a rigorous Professional-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLIโ€™s CCOM holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Communication and Presentation Expert
Acronym
CCOM
Category
Learning & Development
Level
Intermediate
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 449
Live Virtual
USD 649
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

โœฆAudience-Centred Communication
โœฆVerbal Communication Excellence
โœฆQuestioning and Clarification
โœฆStorytelling for Professional Communication
โœฆManaging Difficult Questions
โœฆCommunication Under Pressure
Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1โ€“20 ยท specific to Certified Communication and Presentation Expert ยท module 20 is the capstone
1
Professional Communication Foundations
Psychoeducation and public communication ยท Communication planning and management ยท Media and public communication ยท Communication and interpersonal skills
2
Audience-Centred Communication
Audience analysis: knowing who you are speaking to ยท Needs analysis and audience assessment ยท Executive communication and presence ยท Cross-cultural communication
3
Message Structuring
Facilitation, training and public presentation skills ยท Professional report and presentation ยท Presentation and public-speaking skills ยท Professional presentation and defence
4
Business Conversation Skills
Productivity and effectiveness measurement ยท Personal leadership development planning ยท Self-leadership: attention, energy and personal discipline ยท Career development, adaptability and personal reinvention
5
Verbal Communication Excellence
Roles, standards and professional ethics ยท The learning ecosystem and stakeholders ยท Learning strategy and business alignment ยท Learning cultures and the learning organisation
6
Non-Verbal Communication
Delivery and facilitation plan ยท Evaluation and impact plan ยท Reflective practice and iteration ยท Peer review and feedback
7
Active Listening
Active listening and attending ยท Active listening and empathy ยท Empathy, active listening and trust-building ยท Microlearning and mobile learning
8
Questioning and Clarification
E-learning design: what changes when nobody is in the room ยท Blended and virtual delivery: choosing the right mode for each part ยท Learning platforms and technology: choosing and running the LMS ยท Evaluating training: from reaction to results
9
Presentation Architecture
Structuring a presentation: architecture, opening and close ยท Receiving feedback and criticism well ยท Working across differences: culture, generation and working style ยท Learning as a professional: staying current and applying it
10
Opening and Closing Presentations
Closing experience gaps ยท Grievance handling: taking complaints seriously and closing them properly ยท Resilience for practitioners ยท Boundaries, power and dual relationships
11
Storytelling for Professional Communication
Storytelling and narrative in professional communication ยท Driving measurable delivery improvement ยท Critical path and network diagrams ยท Time and cost control
12
Visual Communication Principles
Visual communication: slides, charts and what to show ยท Networking fundamentals and TCP/IP ยท Scalability, resilience and HA ยท Incident and problem management
13
Persuasive Presentation Techniques
Dashboards and data storytelling ยท Telephone, email and chat etiquette ยท Innovation in service delivery ยท Designing voice-of-customer programmes
14
Managing Difficult Questions
Managing risk and difficult cases ยท Managing difficult conversations ยท Managing difficult customers ยท Managing difficult stakeholders
15
Executive Briefing Skills
Executive support: the office of the principal ยท Storytelling and narrative ยท Proposal writing: executive summary, method and commercials ยท Market entry: options, sequencing and the first customers
16
Virtual Presentation Skills
Presenting online: virtual delivery and remote audiences ยท Accessibility in delivery ยท Continuous improvement of delivery ยท Policies and procedures: writing rules people can actually follow
17
Communication Under Pressure
Ethical decision-making under pressure ยท Accountability to affected people: information, participation, feedback and redress ยท Cloud and platform decisions: sourcing the foundations of digital delivery ยท Executive writing: briefs, emails and structure
18
Presentation Confidence and Presence
Confidence, assertiveness and the inner critic ยท Delivery: voice, presence and holding a room ยท Social protection: instruments, targeting and delivery systems ยท Building a finance career and professional development
19
Communication Performance Assessment
Organisational maturity, assessment and improvement programmes ยท Security assessment, vulnerability management and remediation ยท Problem definition and analysis ยท Implementation and delivery
20
Professional Communication and Presentation Capstone
Capstone scoping: a real learning challenge ยท Offer management, negotiation and pre-boarding ยท Time-to-hire, quality-of-hire and cost metrics ยท Career development and internal mobility
Professional ElectivesModules 21โ€“30 ยท common to all GLI certifications ยท broaden your professional range
21
Strategic Communication and Executive Presentation
Vision, purpose and translating direction into work ยท Audience-centred communication and message structure ยท Executive leadership: the board interface and enterprise stewardship ยท Persuasive structure: framing, evidence and the ask
22
Leadership and Team Effectiveness
Leadership identity, style and the limits of style ยท Leadership assessment, feedback and continuous self-review ยท Leadership versus management and when each is needed ยท Situational and adaptive leadership
23
Analytical Thinking and Evidence-Based Reasoning
Creativity and critical-thinking development ยท Analytical techniques and bias ยท Evidence-based improvement ยท Problem framing: symptoms, definition and scope
24
Professional Decision-Making
Managerial decision-making, bias and decision rights ยท Escalation and decision-making ยท Decision support: briefs, options and judgement under pressure ยท Decision frameworks: criteria, weighting and trade-offs
25
Negotiation, Influence and Stakeholder Management
Negotiation preparation: interests, options and the walk-away ยท Power, followership and organisational politics ยท Negotiation: preparation, interests and value creation ยท Concessions, anchoring and the shape of a bargain
26
Project and Execution Management
Proposals, bids and the business case ยท Project roles and the project manager ยท Developing the project business case ยท Planning, scheduling and personal workflow systems
27
Financial Literacy for Professionals
Financial reporting standards and their application ยท Financial management for the operating manager ยท Liquidity, funding and balance sheet management ยท Management accounting: costing, budgeting and decision support
28
Digital Skills, AI and Technology for Professionals
Digital workplace, collaboration and user support ยท Productivity, collaboration and workflow tools ยท Tools for interaction and collaboration ยท Working with data: quality, interpretation and honest presentation
29
Ethics, Governance and Professional Accountability
Ethical leadership: integrity, tolerated behaviour and moral courage ยท Ethics, conduct and speaking up ยท Business development risk, ethics and integrity ยท AI for managers: adoption, oversight and governance
30
Personal Effectiveness, Productivity and Career Growth
Emotional competence: awareness, regulation and expression ยท Self-awareness, strengths and the accuracy of self-image ยท Emotional intelligence and self-regulation ยท Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules ยท 150 lessons.

Learning Outcomes

What You Will Achieve

  • Audience-Centred Communication โ€” applied to your own work
  • Message Structuring โ€” applied to your own work
  • Business Conversation Skills โ€” applied to your own work
  • Verbal Communication Excellence โ€” applied to your own work
  • Non-Verbal Communication โ€” applied to your own work
  • Active Listening โ€” applied to your own work
Our Position

Professional Certifications: Tools for the Continuing Professional Journey

Professional certifications equip, strengthen and continuously tool professionals throughout their current professional journey and within their existing fields of practice. They provide structured opportunities to deepen knowledge, develop specialised competencies, refresh existing capabilities, adopt contemporary practices, and apply practical tools, frameworks and techniques to real-world professional challenges.

01

Tooling, Not Onboarding

Professional certifications are professional tooling and development instruments, not onboarding instruments. They are particularly valuable to professionals who are already working in a field, entering it through an established professional pathway, advancing within it, transitioning across it or specialising in it — and who wish to strengthen their professional capability and effectiveness.

02

Complementary, Never a Substitute

A professional certification does not replace an academic qualification, professional degree, statutory licence, practising certificate, regulatory approval or any other qualification legally required to practise a profession. Where a profession or jurisdiction establishes specific academic, licensing or regulatory requirements, those requirements remain fully applicable.

03

Built for Lifelong Relevance

A professional certification is a complementary professional credential that supports continuing professional development, competence enhancement, specialisation, career progression, professional mobility and lifelong learning. It adds practical professional tooling to an individual’s existing academic and professional foundation, helping professionals remain relevant, capable and effective as their professions, organisations and operating environments evolve.

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification
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Step 2: Enrol & Pay Online โ€” Instantly
Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.
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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content โ€” all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID โ€” plus GLI Alumni Network access.
๐ŸŽ“ Enrol & Study Online โ€” Instant Access
Secure checkout ยท Instant LMS access ยท Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CCOM certification?

The Certified Communication and Presentation Expert is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Communication and Presentation Expert, culminating in the capstone “Professional Communication and Presentation Capstone”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CCOM?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CCOM certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCOM internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CCOM certification?

The Certified Communication and Presentation Expert is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCOM certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCOM?

The Certified Communication and Presentation Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCOM?

The Certified Communication and Presentation Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCOM while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCOM?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CCOM strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector
“

I earned my CCOM while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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