What is the Certified International Trade Professional?

The Certified International Trade Professional is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

How long does this certification take?

The programme is 12 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified International Trade Professional in Zimbabwe

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified International Trade Professional

Certified International Trade Professional: industry context, trends and professional standards
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement's contribution to organisational strategy
Categories of spend and stakeholders
Professional standards and ethics (CIPS)
Public versus private procurement
Supply markets and the enabling environment
Sustainability and responsible sourcing
Digital procurement and the future of the profession
Career pathways and professional development

Supplier Market Across Borders

Supplier market analysis and competition
Supplier dependency, development and continuity
Negotiating with suppliers
Sourcing plans and go-to-market
Contract law fundamentals and formation
Terms, conditions and clauses
Service-level agreements and KPIs
Dispute resolution and claims
Supplier onboarding and due diligence
Supplier segmentation and relationship strategy
Supplier relationship management (SRM)
Performance measurement and scorecards
Innovation and value from suppliers
Managing underperformance and risk
Supplier diversity and local content

Buffering Against Transit Variability

Inventory service levels and the cost of stockouts
Freight, transport mode and route reliability
Supplier dependency, development and continuity
Professional ethics and codes (CIPS)
Integrity, transparency and fair dealing
Conflicts of interest and gifts
Governance of procurement decisions
Responsible and sustainable procurement
Compliance, audit and accountability
Procurement KPIs and savings measurement
Total cost and value delivered
Process efficiency and cycle time
Continuous improvement and lean procurement
Supplier and category performance
Procurement maturity assessment

Compliance and Integrity

Procurement fraud, collusion and bid rigging
Contract performance, remedies and variations
Emergency, humanitarian and constrained procurement
Insurance, hedging and mitigation
Crisis management and recovery
Ethical and reputational risk
Monitoring and early-warning systems
Ethical sourcing and modern slavery
Supplier codes of conduct and audits
Carbon, scope 3 and sustainable logistics
Total cost of ownership versus purchase price
Specification writing and the specification trap
Demand management and controlling maverick spend
Warehouse operations and stock accuracy
Public procurement frameworks and principles

Landed Cost and Clearing

Freight, transport mode and route reliability
Total cost of ownership versus purchase price
Inventory service levels and the cost of stockouts
E-sourcing and e-auctions
Supply chain visibility and control towers
System selection and implementation
Cybersecurity and data protection
AI, blockchain and digital supply chains
Supply chain risk identification and mapping
Risk assessment and prioritisation
Supplier financial and operational risk
Business continuity and contingency planning
Resilience and network redundancy
Geopolitical and disruption risk
Competitive bidding and tender management

Terms, Risk and Responsibility

Freight, transport mode and route reliability
Contract performance, remedies and variations
Negotiating with suppliers
Spend and situation analysis
Designing a sourcing or supply strategy
Business case and savings plan
Implementation and contract plan
Spend analysis and demand aggregation
Supply market analysis and Porter’s forces
Global sourcing and international trade
Collaboration and partnership models
Supplier audits and assurance
Logistics and distribution network design
Transport modes, planning and optimisation
Freight forwarding, incoterms and customs

Documentation and Delay

Freight, transport mode and route reliability
Warehouse operations and stock accuracy
Emergency, humanitarian and constrained procurement
E-procurement and procure-to-pay systems
Spend analytics and dashboards
Supplier and contract management systems
Transparency, fairness and value for money
Evaluation criteria and award
Probity, integrity and anti-corruption
Framework agreements and aggregation
Complaints, challenge and remedies
Contract oversight in the public sector
Internal customers and business partnering
Cross-functional collaboration
Influencing and negotiation with stakeholders

International Trade

Cross-cultural and global inclusion
Global and comparative HR contexts
International and cross-border tax
Preparing financial statements
Traceability, certification and export requirements
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Agribusiness marketing, branding and export readiness
Grades, standards and export certification (GlobalG.A.P.)
Export readiness and standards
Global sourcing and trade
Customs, clearing and compliance
Interpreting financial statements
Transfer pricing and international tax
Cross-border data and transfers
Expanding into regional and export markets

Workforce

Communicating risk to the workforce
Workforce and shift management in retail
Reporting quality and governance
Workforce management and scheduling
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Talent, succession and workforce learning
Employee engagement models and drivers
Digital HR and the employee experience platform
Data protection and employee privacy
Belonging, culture and employee resource groups
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Workforce planning and the capability gap

Customers and Demand

Demand and supply planning (S&OP)
Demand planning and forecasting
Sustaining strategic customer focus
Customer and journey analysis
Customer experience strategy
Customer journey mapping
Voice of the customer programmes
Reducing customer effort
Customer effort and sentiment analysis
CRM systems and customer data
Customer service technology stack
Customer retention in the vehicle ownership cycle
Demand, master scheduling and material requirements planning
Energy efficiency and demand management
Customer loyalty and repeat purchase in retail

Change and Improvement

Procurement transformation and operating models
Digital and self-service transformation
Measuring CX transformation impact
Continuous improvement in service
Driving measurable service improvement
Designing a service or experience improvement
Digital transformation in banking
Continuous improvement and lean banking
Driving measurable banking improvement
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging
Continuous improvement of delivery
Change management and adoption
Continuous improvement of programmes

Safety and Continuity

Business continuity and recovery
Management accounts and dashboards
Contractor and visitor safety
Predictive safety analytics
Automation and safety technology
Toolbox talks and safety communication
Event risk, safety and contingency planning
Industrial utilities, energy and process safety interfaces
Budget vs actual and variance
Cost and profitability analysis
Forecasting and planning
Health records, data and confidentiality
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Data visualisation for finance

Professional Standards

Professional ethics and duty of care
Ethical decision-making under pressure
Ethics and responsible leadership
Ethics and professional conduct in security
Ethics in tax practice
Ethics, transparency and reputation
Real estate regulation, licensing and professional conduct
Ethics and treating customers fairly in insurance
Regulation, ethics and misinformation in media and telecoms
Ethical principles and codes of practice
Sustaining ethical, effective practice
Bribery, corruption and conduct risk
Ethics and independence
Ethics in communications
Ethics and professional standards in finance

Knowledge and Records

Professional reporting and documentation
Training needs analysis and learning strategy
Knowledge management and capability building
Learning transfer and capability building
Incident reporting and record-keeping
Transfer pricing documentation
Monitoring, evaluation and learning for accountability
Vehicle documentation, compliance and consumer protection
Record-keeping and data protection
Data, records and confidentiality tech
Lessons learned and knowledge management
Aligning learning to performance
Leading the learning function
Information lifecycle and records management
Professional documentation and presentation

Performance Management

Operations performance and throughput
Logistics performance and cost control
Coaching for performance
Operational efficiency and channel management
Operational efficiency and cost-to-income
Sales performance and pipeline management
Social performance and outreach
Performance and dispute management
Performance scorecards and reviews
Warehouse performance metrics
Planning performance and service
Productivity and efficiency improvement
Contract performance and exit
Retail performance metrics: sales densities, conversion and basket
Project KPIs and performance metrics

Procurement Practice

Category and supplier innovation
Driving measurable procurement value
Capstone scoping: a real sourcing or supply challenge
Presenting sourcing recommendations
Managing supplier communications
Leading procurement projects and change
Team leadership in procurement
Digital procurement roadmaps
Negotiation with buyers, suppliers and financiers
Contract farming, aggregation and out-grower schemes
Contract farming and out-grower schemes
Contract administration and variation
Contract governance and compliance
Supplier development and improvement
Sustainable procurement principles and standards

Supply Chain and Logistics

ABC analysis and stock optimisation
Inventory management and optimisation
Water supply systems: sources, treatment and distribution
Decision support and insight
Storage, drying and stock management
Input supply, agro-dealers and last-mile distribution
Logistics KPIs and cost control
Warehouse design and layout
Warehouse management systems (WMS)
ABC analysis and stock policy
Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
Service quality and the passenger experience in transport
Regulation of transport: authorities, conventions and licensing

Cost and Value

Value and savings programmes
Earned value management
Time and cost control
Value management and business value
Strategic alignment of investments
Value proposition design and messaging
Marketing planning and budgeting
Marketing and sales: scope, roles and value
Value-based and dynamic pricing
Managing price and discount governance
Commercial negotiation and value capture
Customer lifetime value and profitability
Carbon markets and climate finance
Psychodynamic and psychoanalytic approaches
Value addition and processing decisions

Risk, Control and Integrity

Risk, compliance and feasibility analysis
Enterprise risk management in banks
Credit risk measurement and mitigation
Liquidity risk and asset-liability management
Operational risk and resilience
Professional roles, boundaries and settings
Model risk and provisioning (IFRS 9)
Regulatory compliance and central-bank rules
Regulatory reporting and audits
Building a culture of compliance
Cybersecurity and fraud technology
Managing risk and difficult cases
Ethical, risk and feasibility considerations
Project governance and assurance
Project governance frameworks

Legal and Regulatory

Policy, planning and objectives
Legal and other requirements
Policy administration and customer service in insurance
Insurance regulation and consumer protection
Tariffs, regulation and the economics of essential services
Legal responsibilities and professional bodies
Peer support and consultation
Policy, institutions and the enabling environment for agriculture
Advocacy and policy engagement
Regulatory compliance and biosafety
Regulatory compliance and market requirements
Legal and regulatory responsibility
Environmental legal compliance
Legal, cost and feasibility analysis
Managing refunds, disputes and goodwill

Data and Measurement

Data collection and analytics
Duty of care and risk management
Data quality and master data management
Sustainability reporting and disclosure
Risk registers and reporting
Tax provisioning and reporting
Comparable sales analysis and market evidence
Proposal development and donor reporting
Measurement and analytics for media and social campaigns
Analytical techniques and bias
Financial reporting frameworks (IFRS/GAAP)
Complaints, accountability and fitness to practise
Leading and lagging metrics
Environmental monitoring and reporting
Integrated and sustainability reporting

Stakeholders and Negotiation

Negotiation tactics and behaviours
Strategic customer relationships
Property viewings, offers and negotiation to close
Managing boundaries and dual relationships
Client feedback and satisfaction
The project environment and stakeholders
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Stakeholder engagement strategy
Evidence-based improvement
Partnership building and multi-stakeholder platforms
Relationship management and retention
Stakeholder mapping and collaboration

Leadership and Decisions

Leadership and management development
Coaching leaders and managers
Communicating and reporting to leadership
Team leadership within HR
Performance management that changes behaviour
Inclusion and the fairness of people decisions
Safety management systems overview (ISO 45001)
Safety culture and leadership
Management and board reporting
Influencing and safety leadership
Designing and facilitating groups
Practice management systems
Working with referrers and multidisciplinary teams
Collaboration and teamwork
Writing advisory reports that drive decisions

Projects and Delivery

Capacity and production planning
Materials requirements planning (MRP)
Communication planning and management
Building project relationships
Project management software and tools
Scheduling and planning tools
Project data, reporting and analytics
Automation in project delivery
AI and predictive project analytics
Emerging project technologies
Programme management principles
HACCP principles and prerequisite programmes
Advisory service design and delivery
Innovation in service delivery
Designing voice-of-customer programmes

Systems and Technology

Psychoeducation and workshops
Environmental management systems (ISO 14001)
Working with organisations on wellbeing
Digital permits and inspections
Designing an intervention or programme
Digital transformation and IT strategy
Security governance and management systems
Digital tax administration
Bancassurance and digital insurance models
Evidence-based practice
Ethics of technology in practice
Digital disruption and the future of banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches

Operations and Quality

Quality assurance of audit
Competitive bidding processes
Business process mapping
The HR function: roles, operating models and value creation
Quality assurance and standards
L&D operating models and governance
Risk assessment and safety planning
Data quality and stewardship
Process automation and workflow
Cost, quality and cycle-time metrics
The HR operating model and business partnering
Quality monitoring and coaching
Customer service and CX strategy
Aligning service to brand and business
Customer-centric operating models

Sustainability and Ethics

Environmental, social and governance (ESG)
Mine water, tailings and environmental management
Social media management: platforms, communities and algorithms
Ethical frameworks and codes of practice
Driving effective, ethical outcomes
Sustainability and social impact in projects
Market analysis and environmental scanning
Sustainability and responsible marketing
Goal setting and contracting
Treatment planning and review
Monitoring sustainability outcomes
Sustainability and climate responsibility
Continuous environmental improvement
Integration with quality and environment
Gender, youth and social inclusion in agricultural development

Capability and Development

Organisation development principles and practice
Building a personal HR development plan
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Talent review and succession in practice
Delegating for development
Managing resistance and capability building
Category management and strategy development
Real estate development and project appraisal
Attachment and developmental theory
Lessons learned and development
Scaling delivery capability
Project management plan development

Communication and Documentation

Vehicle specifications, trims and options in customer language
The media and telecommunications landscape
Managing complexity and comorbidity
Communicating financial results
Professional case study and presentation
Communicating with families and carers
Professional writing and reports
Psychoeducation and public communication
Reporting to boards and executives
Reporting and dashboards
Document and configuration management
Professional report writing and presentation
Communication and interpersonal skills
Influencing and presenting insights
Professional and persuasive communication

Strategic Context

Category management and strategy
Supply market analysis
Market research and customer insight methods
Launching a product into a market
Financial inclusion strategy
Strategic analysis: PESTLE, SWOT and Porter’s Five Forces
Learning strategy and business alignment
Learning strategy and roadmaps
Real options and strategic investment
Sustainability strategy and materiality
Recruitment marketing and candidate attraction
Digital and market transformation
Workplace and organisational contexts
Agricultural value chains and market linkages
Change talk and readiness

Certified International Trade Professional

Certified International Trade Professional

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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