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🎓 Learning & Development  ·  Advanced

Certified HR in Education Management

Online Certification  ·  11 Weeks  ·  Globally Recognised  ·  (CHEM)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified HR in Education Management

Designed for today’s high-impact professionals, the Certified HR in Education Management (CHEM) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 11 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CHEM holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified HR in Education Management
Acronym
CHEM
Category
Learning & Development
Level
Advanced
Duration
11 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

Instructional Design and Curriculum Development
Facilitation, Delivery and Learner Engagement
Digital, Blended and E-Learning
Assessment, Evaluation and Quality Assurance
Learning Strategy, Leadership and Administration
Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Professional Context of Certified HR in Education Management
  • Certified HR in Education Management: industry context, trends and professional standards
  • Principles of teaching, training and learning
  • Adult learning theory (andragogy)
  • The learning and development profession
  • Roles, standards and professional ethics
  • The learning ecosystem and stakeholders
  • Learning strategy and business alignment
  • Learning cultures and the learning organisation
  • Equity, diversity and inclusive education
  • The evidence base for effective learning
  • Career pathways and professional development
2
Attracting and Hiring Well
  • Employer brand and candidate experience
  • Selection validity and structured hiring
  • Onboarding and time to productivity
  • Flexible and hybrid working design
  • Exit, offboarding and organisational memory
  • Workforce planning and the capability gap
  • Reward architecture and pay equity
  • Performance management that changes behaviour
  • Employee relations, discipline and fair process
  • Employee engagement and what actually drives it
  • Learning transfer and capability building
  • Talent review and succession in practice
  • People analytics and HR measurement
  • Employment compliance and the HR risk agenda
  • The HR operating model and business partnering
3
Designing Roles and Paying Fairly
  • Job design and role architecture
  • Reward architecture and pay equity
  • Inclusion and the fairness of people decisions
  • Career architecture and internal mobility
  • Absence, capability and ill-health management
  • Collective relations and union engagement
  • Restructuring, redundancy and organisational change
  • HR service delivery and case management
  • HR technology selection and implementation
  • Competency frameworks and skills taxonomies
4
Managing Performance and Capability
  • Performance management that changes behaviour
  • Absence, capability and ill-health management
  • Employee engagement and what actually drives it
5
Discipline, Grievance and Fair Process
  • Employee relations, discipline and fair process
  • Employment compliance and the HR risk agenda
  • Collective relations and union engagement
6
Developing, Retaining and Exiting
  • Learning transfer and capability building
  • Career architecture and internal mobility
  • Exit, offboarding and organisational memory
7
The HR Professional Remit
  • The HR operating model and business partnering
  • Employment compliance and the HR risk agenda
  • HR service delivery and case management
8
Ethics and Professional Standards
  • Ethics and professional standards in finance
  • Professional ethics and codes (IFAC, ACCA, CIMA)
  • Confidentiality and conflicts of interest
  • Data ethics and privacy in finance
  • Ethics and transparency in tax
  • Professional roles and ethics
  • Culture, ethics and behaviour change
  • Professional ethics and integrity
  • Professional standards and self-regulation
  • Digital ethics and responsible AI
  • Business ethics and ethical frameworks
  • Integrity in reporting and investigation
  • Ethics and responsible innovation
  • Ethical leadership and integrity
  • Professional standards and continuing development
9
Health and Wellbeing at Work
  • Safety culture and behaviour
  • Continuous safety improvement
  • Preparing financial statements
  • Wellbeing and personal-effectiveness learning
  • Financial reporting frameworks (IFRS/GAAP)
  • Workplace wellbeing strategy
  • Healthy work design
  • Absence and health management
  • Interpreting financial statements
  • Integrated and sustainability reporting
  • Ratio and trend analysis
  • Management accounts and dashboards
  • Budget vs actual and variance
  • Health records, data and confidentiality
  • Telehealth and digital care delivery
10
Teams and Collaboration
  • Cross-functional collaboration with product and service
  • Team leadership in sales and marketing
  • Facilitation, training and public presentation skills
  • Team leadership in field and project settings
  • Cost and profitability analysis
  • Group dynamics, facilitation and community mobilisation
  • Leading service teams
  • Stakeholder mapping and collaboration
  • Team leadership in customer service
  • Team leadership in banking operations
  • Innovation and fintech collaboration
  • Team development and effectiveness
  • Coaching and developing team members
  • Managing virtual and cross-cultural teams
  • Building high-performing project teams
11
Strategic Context
  • Digital transformation and IT strategy
  • Procurement’s contribution to organisational strategy
  • Category management and strategy development
  • Sourcing strategies and portfolio (Kraljic)
  • Negotiation strategy and planning
  • Business continuity and contingency planning
  • Strategic customer relationships
  • Insurance products and lines of business
  • Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
  • Forecasting and planning
  • Events, banqueting and MICE business
  • Strategic decision-making under uncertainty
  • Measuring strategic progress
  • Turning strategy into results
  • The media business: audiences, advertising and subscription
12
Diversity and Inclusion
  • Financial inclusion and agency banking
  • Financial inclusion strategy
  • Nomination, succession and diversity
  • The business case for diversity and inclusion
  • Diversity, inclusion and inclusive leadership
  • Team diversity and inclusion
  • Brand strategy, identity and equity
  • Diversity and pay-equity analytics
  • Belonging, culture and employee resource groups
  • Cross-cultural and global inclusion
  • Assets, liabilities and equity reporting
  • Financial inclusion and serving underbanked markets
  • KPIs and performance reporting
  • Community engagement and equity
  • Brand equity and positioning
13
International Practice
  • Cross-cultural communication
  • Reporting automation
  • Transfer pricing and international tax
  • Communicating financial results
  • Global sourcing and trade
  • Performance and dispute management
  • Tender planning and documentation
  • Performance scorecards and reviews
  • Supplier development and innovation
  • Training needs analysis
  • Risk assessment and safe systems of work
  • Psychodynamic and psychoanalytic approaches
  • Professional roles, boundaries and settings
14
Standards and Improvement
  • Quality management on site: inspections, hold points and defects
  • Reporting quality and governance
  • Evidence-based improvement
  • Ethical principles and codes of practice
  • Project management standards (PMI, PRINCE2)
  • Innovation and continuous delivery
  • Quality and delivery metrics
  • Continuous improvement and retrospectives
  • Driving measurable delivery improvement
  • Delivery, quality and stakeholder plan
  • Quality planning and assurance
  • Measuring governance improvement
  • Data quality and stewardship
  • Product safety and standards
  • Sustainability standards (GRI, ISSB)
15
Workforce Practice
  • Employee experience and engagement
  • Customer and employee satisfaction
  • Career and talent development
  • Employee engagement models and drivers
  • Data protection and employee privacy
  • The employee lifecycle and HR value chain
  • Strategic workforce planning and demand forecasting
  • Succession planning and talent pipelines
  • Reward strategy and total reward frameworks
  • Talent sourcing channels and pipelines
  • High-potential identification and talent reviews
  • Workforce planning and scheduling
  • Communicating risk to the workforce
  • Workforce and shift management in retail
  • Workforce management and scheduling
16
People Development
  • Coaching leaders and managers
  • Competency framework development
  • Knowledge management and capability building
  • Creating a coaching culture
  • Delegating for development
  • Managing resistance and capability building
  • Supplier development and improvement
  • Real estate development and project appraisal
  • Proposal development and donor reporting
  • Attachment and developmental theory
  • Managing boundaries and dual relationships
  • Measuring coaching outcomes
  • Scaling delivery capability
  • Project management plan development
  • Schedule development and optimisation
17
Performance and Measures
  • Setting objectives, indicators and targets
  • Yield, productivity and profitability metrics
  • System operation and performance
  • Linking CX to business performance
  • Service KPIs: CSAT, NPS, CES, SLAs
  • Net Promoter Score and satisfaction metrics
  • Performance management in service
  • Coaching for performance
  • Banking KPIs and branch scorecards
  • Service quality and turnaround metrics
  • Sales performance and pipeline management
  • Funnel, pipeline and conversion metrics
  • Customer and brand health metrics
  • Dashboards and performance reporting
  • Capacity and performance management
18
Culture and Wellbeing
  • Peer support and consultation
  • Habit change and behaviour design
  • Wellbeing and resilience coaching
  • Strengths, flow and engagement
  • Meaning, purpose and values
  • Building trust and engagement
  • Motivation and engagement
  • Sustaining ethical, effective practice
  • Ethical frameworks and codes of practice
  • Advocacy and policy engagement
  • Duty of care and risk management
  • Negotiation tactics and behaviours
  • Record-keeping and data protection
  • Complaints, accountability and fitness to practise
  • Legal responsibilities and professional bodies
19
Legal and Compliance
  • Client feedback and satisfaction
  • Real estate regulation, licensing and professional conduct
  • Grant compliance and restricted funding management
  • Policy administration and customer service in insurance
  • Insurance regulation and consumer protection
  • Vendor, venue and supplier contracting for events
  • Vehicle documentation, compliance and consumer protection
  • Regulation of transport: authorities, conventions and licensing
  • Tariffs, regulation and the economics of essential services
  • Managing risk and difficult cases
  • Lessons learned and development
  • Contract administration and variation
  • Contract performance and exit
  • Contract governance and compliance
  • Subcontractor and supplier management
20
Evidence and Analytics
  • Data ethics and customer privacy
  • Data protection and customer privacy
  • Data, analytics and customer insight
  • Data ethics, privacy and protection
  • Data analytics in audit
  • Evidence, judgement and scepticism
  • Data migration and cleansing
  • Audit evidence, sampling and professional scepticism
  • Data governance frameworks and roles
  • Data privacy law and compliance (GDPR)
  • Consent, rights and data subject requests
  • Measurement and analytics for media and social campaigns
  • Analytical techniques and bias
  • Data visualisation for finance
  • Decision support and insight
21
Change and Organisation
  • Technology governance and change control
  • Foreign exchange and hedging
  • Change management and adoption
  • The finance function and digital transformation
  • Governance and organisational value
  • Governance transformation and reform
  • Regulatory and digital transformation
  • Regulatory change management
  • Large-scale transformation and agile ways of working
  • Driving effective, ethical outcomes
  • Psychoeducation and workshops
  • Baseline setting and change control
  • Sales and marketing transformation
  • Measuring growth and transformation impact
  • Working with organisations on wellbeing
22
Leadership Practice
  • Key account management strategy
  • Renewals and churn management
  • Data-driven decision-making
  • Field sales and territory management
  • Tender and bid management
  • Reporting to leadership
  • Designing an intervention or programme
  • Implementation planning and risk management
  • Data-driven decision support and analytics
  • Ethical, risk and feasibility considerations
  • Quality management systems and audits
  • Financial regulation and prudential supervision
  • Information lifecycle and records management
  • Conflicts of interest management
  • Ethical decision-making
23
Communication and Influence
  • Professional and persuasive communication
  • Transaction monitoring and suspicious reporting
  • Regulatory reporting and audits
  • Control monitoring and reporting
  • Crisis communications
  • Stakeholder communications
  • Ethics in communications
  • Communications strategy and planning
  • Internal communications
  • Corporate social responsibility communications
  • Presentation and public speaking
  • Professional case study and presentation
  • Toolbox talks and safety communication
  • Influencing and persuasion
  • Communicating vision and telling stories
24
Stakeholders and Partnering
  • The project environment and stakeholders
  • Stakeholder and sponsor management
  • Stakeholder rights and fair treatment
  • Stakeholder identification and analysis
  • Building project relationships
  • Building strategic customer relationships
  • Partnering and co-creation with customers
  • Negotiation with clients and partners
  • Evidence-based practice
  • Partnership building and multi-stakeholder platforms
  • Relationship management and retention
  • Stakeholder mapping in banking
  • Relationship management and cross-selling
  • Wealth, SME and corporate relationships
  • Stakeholder mapping and engagement
25
Learning and Training
  • Complaint data and learning
  • Training and capability building
  • Instructional design models (ADDIE, SAM)
  • Cognitive load and learning science
  • Blended and hybrid learning design
  • Motivation and self-directed learning
  • Technical and compliance training
  • Sales and customer-service training
  • Apprenticeships and work-based learning
  • Language and communication training
  • Community and lifelong learning
  • Risk assessment and safety planning
  • Training needs analysis and learning strategy
  • Monitoring, evaluation and learning for accountability
  • Designing and facilitating groups
26
Financial Awareness
  • Financial risk in projects
  • Cost estimation and budgeting
  • Time and cost control
  • Managing schedule and budget performance
  • Marketing planning and budgeting
  • Budget, ROI and feasibility analysis
  • Carbon markets and climate finance
  • Negotiation with buyers, suppliers and financiers
  • Access to finance, grants and investment
  • Financial and technical feasibility analysis
  • Goal setting and contracting
  • Investment appraisal and the cost of capital
  • Committees: audit, risk, remuneration
  • Options appraisal and cost-benefit
  • Cost of accidents and prevention value
27
Operations and Service
  • Productivity, collaboration and workflow tools
  • Process improvement and lean thinking
  • Quality management and standards
  • Productivity and efficiency improvement
  • The procurement cycle and operating models
  • Data quality and master data management
  • Treatment planning and review
  • The vehicle sales process from enquiry to delivery
  • In-process quality control and inspection
  • Industrial utilities, energy and process safety interfaces
  • Managing complexity and comorbidity
  • Expected credit loss and portfolio quality
  • Attrition, engagement and productivity analytics
  • Workplace and organisational contexts
  • Design review and quality
28
Risk and Governance
  • Security governance and management systems
  • Likelihood, impact and risk rating
  • Risk treatment and countermeasures
  • Intelligence-led risk assessment
  • Continuous risk monitoring
  • Threat and risk assessment for principals
  • Travel risk management
  • Programme governance
  • NGO governance, boards and registration
  • How insurance works: risk pooling and the value chain
  • Underwriting principles and risk selection
  • Interest-rate risk and gap analysis
  • Asset-liability committee (ALCO) governance
  • Derivatives and risk instruments
  • Governance, risk and compliance
29
Technology and Systems
  • Safety management systems (ISO 45001)
  • Change talk and readiness
  • Environmental management systems (ISO 14001)
  • Goal setting and action planning
  • Digital permits and inspections
  • Automation and safety technology
  • Accountability and follow-through
  • Emerging-technology evaluation
  • Digital procurement and the future of the profession
  • Outcome and process measures
  • Equipment and technology
  • Emerging service technologies
  • Digital, mobile and internet banking
  • The banking system, intermediation and financial markets
  • Digital disruption and the future of banking
30
Projects and Delivery
  • Capstone scoping: a real project or programme
  • Designing the project plan and schedule
  • Project initiation and chartering
  • Integrated project planning
  • Resource planning and levelling
  • Communication planning and management
  • Project management software and tools
  • Scheduling and planning tools
  • Automation in project delivery
  • AI and predictive project analytics
  • Emerging project technologies
  • Voice, communication and delivery
  • Continuous improvement of programmes
  • Wellness programmes and promotion
  • Project management principles and lifecycle
Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified HR in Education Management principles aligned with recognised instructional-design, quality-assurance and CPD standards
  • Apply evidence-based methods to improve instructional design, training delivery and learning management
  • Master instructional design and curriculum development and facilitation, delivery and learner engagement
  • Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in instructional design
Enrolment Process

How to Get Certified

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Frequently Asked Questions

Common Questions

What is the CHEM certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CHEM?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CHEM certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CHEM internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CHEM certification?

The Certified HR in Education Management is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CHEM certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CHEM?

The Certified HR in Education Management is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CHEM?

The Certified HR in Education Management carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CHEM while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CHEM?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CHEM strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector

I earned my CHEM while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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