How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Fund Administration and NAV Specialist in Tanzania

Q: What is the Certified Fund Administration and NAV Specialist?

The Certified Fund Administration and NAV Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Banking & Microfinance.

Executive Summary

Certified Fund Administration and NAV Specialist

Designed for today’s high-impact professionals, the Certified Fund Administration and NAV Specialist (CFND) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 11 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CFND holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Fund Administration and NAV Specialist

Acronym

CFND

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding

✦Learning, Development and Talent Management

✦Performance, Reward and Employee Relations

✦HR Strategy, Analytics and Workforce Planning

✦Employment Law, Compliance and HR Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Fund Administration and NAV Specialist

Certified Fund Administration and NAV Specialist: industry context, trends and professional standards
The banking system, intermediation and financial markets
Types of banks and financial institutions
Banking products, services and delivery channels
The regulatory landscape and central banking
Roles, conduct and professional standards in banking
The bank balance sheet and how banks make money
Financial inclusion and the evolving customer
Ethics and integrity in banking
Digital disruption and the future of banking
Career pathways and professional development

Liquidity Versus Solvency

Treasury, liquidity and currency exposure
Accrual accounting and the profit-cash gap
Reading financial statements as a manager
Budgeting, forecasting and variance analysis
Internal control and the fraud triangle
Audit evidence, sampling and professional scepticism
Credit assessment and the five Cs
Expected credit loss and portfolio quality
AML, KYC and financial crime prevention
Investment appraisal and the cost of capital
Financial regulation and prudential supervision
Financial inclusion and serving underbanked markets
Working capital and the cash conversion cycle
Costing methods and relevant cost for decisions
Financial modelling and forecasting discipline

Currency Exposure and Natural Hedging

Treasury, liquidity and currency exposure
Investment appraisal and the cost of capital
Financial regulation and prudential supervision
Insurance, risk transfer and retained risk
The finance function, month-end close and reporting cycle
SME and relationship lending in practice
Receivables, collections and credit control
Payables, procurement controls and supplier fraud
Payroll, statutory deductions and employment cost
Tax compliance and the tax risk agenda
Applying reporting standards and accounting judgement
Digital finance, mobile money and payment operations

Investment Appraisal and Cost of Capital

Investment appraisal and the cost of capital
Treasury, liquidity and currency exposure
Reading financial statements as a manager

Funding, Facilities and Timing

Treasury, liquidity and currency exposure
Credit assessment and the five Cs
Budgeting, forecasting and variance analysis

Regulatory and Prudential Constraints

Financial regulation and prudential supervision
Expected credit loss and portfolio quality
Internal control and the fraud triangle

Control Over Treasury Operations

Internal control and the fraud triangle
Audit evidence, sampling and professional scepticism
AML, KYC and financial crime prevention

Change

Change and adoption in projects
Agile and digital transformation projects
Measuring change and project impact
Baseline setting and change control
Sales and marketing transformation
Measuring growth and transformation impact
Preparing financial statements
Patching and change management
Interpreting financial statements
Reporting quality and governance
Digital and market transformation
Procurement transformation and operating models
Security transformation and modernisation
Technology adoption and integration
Measuring security transformation impact

Sustainability and ESG

Management accounts and dashboards
Budget vs actual and variance
Cost and profitability analysis
Environmental flows and sustainability
Sustainability and green IT
Data visualisation for finance
Decision support and insight
Sustainability of microfinance
Climate and sustainability responsibility
Psychodynamic and psychoanalytic approaches
Sustainability and responsible finance
Carbon, scope 3 and sustainable logistics
Professional roles, boundaries and settings
Peer support and consultation
Duty of care and risk management

Learning and Research

Complaint data and learning
Training and capability building
Training needs analysis
Cognitive load and learning science
The learning and development profession
Learning strategy and business alignment
Learning cultures and the learning organisation
Blended and hybrid learning design
Motivation and self-directed learning
Training needs analysis and learning strategy
Knowledge management and capability building
Evidence-based practice and research literacy
Lessons learned and knowledge management
Market research design and methods
Qualitative and quantitative research

Financial Practice

Yield, productivity and profitability metrics
Financial and technical feasibility analysis
Quality management systems and audits
Complaints, accountability and fitness to practise
Cost recovery and tariffs
Complaints, redress and accountability
Cost, feasibility and impact analysis
Anti-corruption and financial-crime ethics
Regulatory duty and accountability
Operational efficiency and cost-to-income
Financial statement and cash-flow analysis
Cost estimation and budgeting
Time and cost control
Managing schedule and budget performance
Marketing planning and budgeting

Banking and Financial Services

Income capitalisation and investment value
How insurance works: risk pooling and the value chain
Insurance products and lines of business
Insurance pricing, premiums and loadings
Reinsurance and capacity management
Policy administration and customer service in insurance
Bancassurance and digital insurance models
Insurance regulation and consumer protection
Ethics and treating customers fairly in insurance
Vehicle financing, insurance and total cost of ownership conversations
Healthcare quality, safety and accreditation
Return on investment and impact
Real options and strategic investment
Professional accreditation and CPD
Health financing: budgets, insurance and out-of-pocket realities

Risk and Control

Liquidity risk and asset-liability management
Operational risk and resilience
Legal responsibilities and professional bodies
Model risk and provisioning (IFRS 9)
Regulatory compliance and central-bank rules
Building a culture of compliance
Cybersecurity and fraud technology
Technology governance and change control
Interest-rate risk and gap analysis
Asset-liability committee (ALCO) governance
Derivatives and risk instruments
Regulatory compliance and market requirements
Water-user associations and governance
Governance of service standards
Governance of the CX programme

Legal and Regulatory

Contract exit and renewal
Managing risk and difficult cases
Accounting concepts, principles and the regulatory landscape
Regulatory compliance and professional duty
The regulatory and legal environment
Regulatory change management
Employment relationship and the psychological contract
Designing an HR intervention or policy
Legal and regulatory responsibility
Environmental legal compliance
Legal, cost and feasibility analysis
Contract administration and variation
Contract performance and exit
Contract governance and compliance
Real estate regulation, licensing and professional conduct

Data and Reporting

Sustainability reporting and disclosure
Risk registers and reporting
Data quality and the fitness-for-purpose test
Data protection and privacy by design
Comparable sales analysis and market evidence
Proposal development and donor reporting
Measurement and analytics for media and social campaigns
Health records, data and confidentiality
Analytical techniques and bias
Financial reporting frameworks (IFRS/GAAP)
Integrated and sustainability reporting
Record-keeping and data protection
Evidence-based improvement
Evidence-based practice
Professional writing and reports

Analysis and Decisions

Supply analysis, gaps and scenario planning
Ethical decision-making under pressure
Job safety analysis (JSA) and task risk
Root-cause analysis techniques
Trend analysis and leading indicators
Setting strategic priorities and choices
Strategic decision-making under uncertainty
Structured problem-solving and root-cause analysis
Cost and price analysis
Turning analysis into a decision
Overall equipment effectiveness and downtime analysis
Capital structure and financing decisions
Financial modelling and scenario analysis
Sensitivity, scenario and what-if analysis
Root cause analysis and corrective action on the line

Operations and Process

Data quality, analysis and reporting
Designing and facilitating groups
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Advisory service design and delivery
Psychoeducation and workshops
Customer service and experience principles
Service culture and brand promise
Digital and self-service transformation
Innovation in service delivery
Journey and process redesign
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces
Working with organisations on wellbeing
Service quality and the passenger experience in transport

Leadership and Management

Pollution and waste management
Capacity and performance management
IT operations and service management
Incident and problem management
Goal setting and contracting
Managing complexity and comorbidity
Team leadership in field and project settings
Implementation planning and risk management
Workplace and organisational contexts
Change talk and readiness
Habit change and behaviour design
Vendor selection and management
Servant leadership and self-organising teams
Communication planning and management
Negotiation and conflict management

People and Development

Accountability and follow-through
Strengths, flow and engagement
Attachment and developmental theory
Meaning, purpose and values
Lessons learned and development
Wellbeing and resilience coaching
Measuring coaching outcomes
Working with referrers and multidisciplinary teams
Collaboration and teamwork
Scaling delivery capability
Project management plan development
Measuring development impact
Team leadership in L&D
Feedback and developmental conversations
Career and talent development

Communication

Toolbox talks and safety communication
Communicating vision and telling stories
Executive communication and presence
Cross-cultural communication
The media and telecommunications landscape
Outcome and process measures
Communicating financial results
Professional case study and presentation
Communicating with families and carers
Psychoeducation and public communication
Professional documentation and presentation
Communicating technical information to diverse audiences
Professional report writing and presentation
Communication and interpersonal skills
Influencing and presenting insights

Stakeholders and Clients

Influencing and safety leadership
Influencing and persuasion
Negotiation and conflict resolution
Categories of spend and stakeholders
Negotiation strategy and planning
Negotiation tactics and behaviours
Strategic customer relationships
Property viewings, offers and negotiation to close
Managing boundaries and dual relationships
Client feedback and satisfaction
The project environment and stakeholders
Influencing and gaining buy-in
Stakeholders and users of financial information
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism

Markets and Customers

Customer lifetime value and profitability
Customer data platforms and segmentation
Customer experience and journey mapping
Competitive and market intelligence
Cross-functional collaboration with product and service
Data, records and confidentiality tech
Emerging tools and innovation
Managing difficult conversations
Building trust and engagement
Leading groups and workshops
Customer expectations and satisfaction
Customer service and CX strategy
Designing voice-of-customer programmes
Aligning service to brand and business
Sustaining strategic customer focus

Technology and Systems

Emerging service technologies
Digital transformation in banking
Innovation and fintech collaboration
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Automation, RPA and straight-through processing
Digital credit and alternative data
Professional ethics in technology
Digital accessibility and inclusion
Digital financial services
Writing advisory reports that drive decisions
Practice management systems
Ethics of technology in practice
Automation in project delivery

Strategic Context

Growth strategy: organic, M&A and partnerships
Organisational resilience and adaptive strategy
Strategic leadership at scale
Vision, mission and strategic intent
Competitive strategy and positioning
Business model design and innovation
Aligning teams around strategy
Strategy execution and the balanced scorecard
Measuring strategic progress
Turning strategy into results
Digital transformation and IT strategy
Category management and strategy development
Sourcing strategies and portfolio (Kraljic)
Strategic development and long-range positioning
Strategy and performance management systems

Projects and Delivery

Project roles and the project manager
Media planning and buying
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Forecasting and planning
Designing an intervention or programme
Risk assessment and safety planning
Treatment planning and review
Goal setting and action planning
Projects, programmes and portfolios
Project management standards (PMI, PRINCE2)
Project KPIs and performance metrics
Quality and delivery metrics
Project management maturity assessment
Driving measurable delivery improvement

Performance Measurement

Policy, planning and objectives
Managing team performance and dynamics
High-performance team rituals and cadence
Retail performance metrics: sales densities, conversion and basket
Psychometric and screening tools
Agile metrics and velocity
Setting objectives and marketing KPIs
Marketing and sales KPIs and dashboards
Funnel, pipeline and conversion metrics
Customer and brand health metrics
Dashboards and performance reporting
Metrics and reporting
Performance management systems and cycles
Performance measurement and KPI dashboards
Continuous feedback and performance conversations

Procurement and Suppliers

Water supply systems: sources, treatment and distribution
Business case and strategic alignment
Procurement and stock management for health commodities
Conflicts of interest and procurement ethics
Procurement and contract value
Procurement and contract management
Supply market analysis
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement’s contribution to organisational strategy
Public versus private procurement
Supply markets and the enabling environment
Digital procurement and the future of the profession
Digital procurement roadmaps
Sustainable procurement principles and standards

Ethics and Conduct

Ethics and responsible leadership
Professional standards and ethics (CIPS)
Professional ethics and codes (CIPS)
Ethical sourcing and modern slavery
Ethics and professional conduct in security
Regulation, ethics and misinformation in media and telecoms
Ethical principles and codes of practice
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Treating customers fairly and market conduct
Integrity, confidentiality and conflicts
Data ethics and customer privacy
Bribery, corruption and conduct risk

People Administration

Strategic workforce planning and demand forecasting
Communicating risk to the workforce
Workforce and shift management in retail
Workforce management and scheduling
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
The employee lifecycle and HR value chain
Talent, succession and workforce learning
Digital HR and the employee experience platform

Professional Leadership Practice

Project governance and assurance
Project governance frameworks
Stakeholder and sponsor management
Groundwater management
Omnichannel and channel management
Queue management and service flow
Front-office and reception management
Relationship management and retention
Performance management in service
Handling escalations as a leader
Team leadership in customer service
Operational efficiency and channel management
Team leadership in banking operations
Reconciliation and nostro/vostro management
Business continuity and crisis management

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Fund Administration and NAV Specialist principles aligned with SHRM, CIPD and ILO Labour Standards
Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
Master talent acquisition, resourcing and onboarding and learning, development and talent management
Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in human resource management

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CFND certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CFND?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CFND certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CFND internationally recognised?

What is the cost of the CFND certification?

The Certified Fund Administration and NAV Specialist is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CFND certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CFND?

The Certified Fund Administration and NAV Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CFND?

The Certified Fund Administration and NAV Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CFND while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CFND?

Graduates progress towards CHRO and senior people-management roles. The CFND strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Certified Fund Administration and NAV Specialist

Certified Fund Administration and NAV Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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