What is the Certified Talent Management Executive?

The Certified Talent Management Executive is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Human Resources Management.

How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Talent Management Executive in Chad

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Talent Management Executive

Certified Talent Management Executive: industry context, trends and professional standards
The HR function: roles, operating models and value creation
Aligning HR strategy with organisational strategy
The employee lifecycle and HR value chain
HR competencies and professional standards (SHRM, CIPD)
The business partner and centre-of-excellence model
HR's role in culture, values and employer brand
Ethics, confidentiality and professional conduct in HR
Employment relationship and the psychological contract
Global and comparative HR contexts
Building a personal HR development plan

Retaining and Exiting Well

Selection validity and structured hiring
Employer brand and candidate experience
Reward architecture and pay equity
Flexible and hybrid working design
Analytical techniques and bias
Preparing financial statements
Business case, cost and impact analysis
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements
Managing employment disputes and tribunals
Attrition, engagement and productivity analytics
Diversity and pay-equity analytics
Applicant tracking systems and recruitment analytics
Linking performance to reward and consequence
Process automation and workflow

Talent as a Managed Portfolio

Talent review and succession in practice
Workforce planning and the capability gap
People analytics and HR measurement
Time-to-hire, quality-of-hire and cost metrics
Instructional design and blended learning
Career development and internal mobility
Learning technologies and the LMS
Appraisal, calibration and managing underperformance
Pay structures, benchmarking and market pricing
Benefits design, pensions and flexible benefits
Employee voice, surveys and action planning
Integrated and sustainability reporting
Retention strategy and turnover analysis
Ratio and trend analysis
Absence, attendance and capability management

Performance and Potential Apart

Talent review and succession in practice
Performance management that changes behaviour
Inclusion and the fairness of people decisions
Commercial awareness and organisational context
Management accounts and dashboards
Employee and manager self-service
Data quality, integration and master data
Vendor management and system governance
Workforce reporting and storytelling with data
Cost of workforce and ROI of HR interventions
Change management models (Kotter, ADKAR, Lewin)
Managing resistance and building coalitions
Culture change and behaviour embedding
Professional ethics and codes of conduct in HR
Whistleblowing and speak-up culture

Competency and Skills Architecture

Competency frameworks and skills taxonomies
Job design and role architecture
Talent review and succession in practice
Learning transfer and capability building
Employment compliance and the HR risk agenda
The HR operating model and business partnering
Organisational design principles and structures
Discipline, conduct and fair-process management
HR metrics, KPIs and the HR scorecard
Employment law framework and contracts of employment
HR function performance and service levels
Digital HR and the employee experience platform
Inclusive leadership and allyship
Organisational culture assessment and change
The HR business partner role and mandate

Career Paths and Internal Mobility

Career architecture and internal mobility
Talent review and succession in practice
Employee engagement and what actually drives it
Confidentiality and handling sensitive data
Conflicts of interest and integrity
Corporate governance and HR’s role
Budget vs actual and variance
Diagnosis and evidence gathering
Implementation and change plan
Data protection and employee privacy
Cost and profitability analysis
Forecasting and planning
Belonging, culture and employee resource groups
Stakeholder mapping and influencing
Coaching leaders and managers

Development Through Assignment

Learning transfer and capability building
Talent review and succession in practice
Performance management that changes behaviour
Large-scale transformation and agile ways of working
Job analysis, job design and role profiling
Corporate social responsibility and ESG
Professional accreditation and CPD
Process improvement and HR operating efficiency
Benchmarking HR against best practice
KPIs and performance reporting
Designing an HR intervention or policy
Stakeholder engagement and risk management
Data visualisation for finance
Span of control, delayering and operating models
Decision support and insight

Financial Awareness

Headcount budgeting and establishment control
Cost, quality and cycle-time metrics
Total cost of ownership versus purchase price
Inventory service levels and the cost of stockouts
Cost-effectiveness of controls
Cost, feasibility and control analysis
Security programme design and budgeting
NGO financial management and budget-versus-actual discipline
Vehicle financing, insurance and total cost of ownership conversations
Costing production: standard costs, variances and the true cost of scrap
Non-revenue water, metering and cost recovery
Payroll, statutory deductions and employment cost
Digital finance, mobile money and payment operations
The finance function, month-end close and reporting cycle
Financial acumen: budgets, P&L and cash

Operations and Service

People analytics maturity and operating model
AI and automation in HR processes
Onboarding and time to productivity
HR service delivery and case management
Employee relations, discipline and fair process
Quality assurance and code review
IT service management and ITIL
Service strategy, design and transition
Continual service improvement
Approval processes and delegation
Reporting automation
Queue management and service flow
Self-service and digital support
Operational efficiency and productivity
Design thinking for service

Risk and Governance

Regulatory compliance and audit
NGO governance, boards and registration
How insurance works: risk pooling and the value chain
Underwriting principles and risk selection
Bancassurance and digital insurance models
In-process quality control and inspection
Ground control and strata management
Communicating financial results
Reporting quality and governance
Duty of care and risk management
Managing risk and difficult cases
Risk registers and reporting
Continuous risk monitoring
Programme governance
Ethical, risk and feasibility considerations

Technology and Systems

HR technology selection and implementation
Digital, mobile and internet banking
The banking system, intermediation and financial markets
Digital disruption and the future of banking
Digital transformation in banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Automation, RPA and straight-through processing
Cybersecurity and fraud technology
Technology governance and change control
Digital and market transformation
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Quality management systems and audits

Projects and Delivery

Managing HR projects and change
Communication strategy in change programmes
Leading service projects and change
Banking products, services and delivery channels
Leading banking projects and change
Development banking and project finance
Continuous improvement in delivery
Risk-based audit planning
Communications strategy and planning
Tender planning and documentation
Psychodynamic and psychoanalytic approaches
Range planning and category management
Mine planning and methods: surface and underground
Attachment and developmental theory
Professional roles, boundaries and settings

Ethics and Professional Standards

Ethical use of AI and analytics in HR
Ethical principles and codes of practice
Sustaining ethical, effective practice
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Ethical and reputational risk
Ethics and professional conduct in security
Ethics and treating customers fairly in insurance
Regulation, ethics and misinformation in media and telecoms

Health and Wellbeing at Work

Absence, capability and ill-health management
Health and safety legal duties
Confidentiality and health data
Driving measurable safety improvement
Designing a safety programme or control
Job safety analysis (JSA) and task risk
Ethical frameworks and codes of practice
Contractor and visitor safety
Predictive safety analytics
Automation and safety technology
Toolbox talks and safety communication
Record-keeping and data protection
Complaints, accountability and fitness to practise
Legal responsibilities and professional bodies
Client feedback and satisfaction

Teams and Collaboration

Team leadership within HR
Facilitation and difficult conversations
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
Team diversity and inclusion
High-performance team rituals and cadence
Productivity, collaboration and workflow tools
Running meetings that produce decisions
Stakeholder mapping and collaboration
Team leadership in customer service
Team leadership in banking operations
Innovation and fintech collaboration

Strategic Context

Consulting skills and contracting with the business
Sustaining strategic customer focus
Customer experience strategy
Voice of the customer to the business
Business case and impact assessment
Business continuity and crisis management
Automated testing strategies
Category management and strategy
Financial inclusion strategy
Business process mapping
Strategic analysis: PESTLE, SWOT and Porter’s Five Forces
Pricing strategy
Digital marketing strategy
Key account management strategy
Building strategic customer relationships

Diversity and Inclusion

Cross-cultural and global inclusion
Financial inclusion and agency banking
Nomination, succession and diversity
The business case for diversity and inclusion
Brand strategy, identity and equity
Gender, youth and social inclusion in agricultural development
Community engagement and equity
Brand equity and positioning
Financial inclusion and the evolving customer
Digital accessibility and inclusion
Financial inclusion and serving underbanked markets
Diversity, inclusion and inclusive leadership
Assets, liabilities and equity reporting

International Practice

Cross-cultural communication
Managing virtual and cross-cultural teams
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
The agricultural sector: systems, actors and global food value chains
Transfer pricing and international tax
Global sourcing and international trade
International and cross-border tax
Evidence-based improvement
Grades, standards and export certification (GlobalG.A.P.)
Global sourcing and trade
Evidence-based HR decision-making

Standards and Improvement

Driving measurable banking improvement
Quality assurance of audit
Assurance engagements and standards
Lessons learned and development
Driving effective, ethical outcomes
Continuous improvement of delivery
Quality assurance and standards
Continuous improvement of programmes
Ethics and professional standards in finance
Standard costing and variance analysis
Continuous improvement of finance processes
Continuous improvement and retrospectives
Driving measurable delivery improvement
Delivery, quality and stakeholder plan
Quality planning and assurance

Workforce Practice

Customer (employee/manager) satisfaction
Recruitment marketing and candidate attraction
Employer branding and employee value proposition (EVP)
Future of work and workforce transformation
Employee experience and engagement
Customer and employee satisfaction
Career and talent development
Employee engagement models and drivers
Strategic workforce planning and demand forecasting
Succession planning and talent pipelines
Reward strategy and total reward frameworks
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Communicating risk to the workforce
Workforce and shift management in retail

People Development

Organisation development principles and practice
Measuring coaching and mentoring impact
Capability and skills frameworks
Leadership and management development
Coaching models and frameworks (GROW)
Competency framework development
Knowledge management and capability building
Professional standards and continuing development
Personal leadership development planning
Creating a coaching culture
Managing performance through coaching
Measuring coaching impact
Managing resistance and capability building
Category management and strategy development
Supplier development and improvement

Performance and Measures

Objective setting: KPIs, OKRs and cascading goals
Quality and delivery metrics
Managing schedule and budget performance
Agile metrics and velocity
Setting objectives and marketing KPIs
Marketing and sales KPIs and dashboards
Funnel, pipeline and conversion metrics
Customer and brand health metrics
Dashboards and performance reporting
Psychoeducation and workshops
Capacity and performance management
Performance and dispute management
Performance scorecards and reviews
Investment principles and objectives
Metrics and reporting

Culture and Wellbeing

Collective relations and union engagement
Embedding values and behaviours
Engagement, motivation and energisers
Building a coaching culture
Climate-smart agriculture: productivity, adaptation, mitigation
Cost concepts, classification and behaviour
Safety culture and leadership
Managing resistance and engagement
Wellbeing and holistic health strategy
Worker engagement and empowerment
Values, purpose and authentic leadership
Measuring engagement and impact
Stakeholder mapping and engagement
Learning cultures and the learning organisation
Building a learning culture

Legal and Compliance

HR policies, handbooks and compliance
Guard force and contractor management
Tax administration and compliance
Tax compliance and returns
Real estate regulation, licensing and professional conduct
Grant compliance and restricted funding management
Policy administration and customer service in insurance
Insurance regulation and consumer protection
Vendor, venue and supplier contracting for events
Vehicle documentation, compliance and consumer protection
Regulation of transport: authorities, conventions and licensing
Contract administration and variation
Contract performance and exit
Contract governance and compliance
Contract performance, remedies and variations

Evidence and Analytics

Benchmarking and external data sources
Cybersecurity and data protection in HR
Descriptive, diagnostic and predictive analytics
People analytics tooling and dashboards
Data, analytics and customer insight
Data ethics, privacy and protection
Data analytics in audit
Evidence, judgement and scepticism
Data migration and cleansing
Audit evidence, sampling and professional scepticism
Data ethics, privacy and responsible analytics
Data privacy and consent
Influencing and presenting insights
Data protection and customer privacy
Data collection and analytics

Change and Organisation

Restructuring, redundancy and organisational change
Diagnosing organisational readiness for change
Foreign exchange and treasury operations
Foreign exchange and hedging
Incident, problem and change management
Change management and adoption
The finance function and digital transformation
Governance and organisational value
Regulatory change management
Working with organisations on wellbeing
Designing an intervention or programme
Change and adoption in projects
Agile and digital transformation projects
Measuring change and project impact
Baseline setting and change control

Leadership Practice

Offer management, negotiation and pre-boarding
Communicating and reporting to leadership
Team leadership and motivation
Project management software and tools
Portfolio and resource management systems
Document and configuration management
Programme management principles
Portfolio management and prioritisation
Value management and business value
Professional case study and presentation
Decision-making and problem solving
Escalation and decision-making
Revenue management and yield
Renewals and churn management
Data-driven decision-making

Communication and Influence

Crisis communications
Stakeholder communications
Ethics in communications
Internal communications
Corporate social responsibility communications
Presentation and public speaking
Professional report and presentation
Voice, communication and delivery
Management reporting and decision support
Regulatory reporting and disclosure
Applying reporting standards and accounting judgement
Communication planning and management
Reporting and dashboards
Managing expectations and influence
Negotiation and conflict management

Stakeholders and Partnering

Change, restructuring and consultation
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Transparency and stakeholder trust
Categories of spend and stakeholders
Strategic customer relationships
Managing boundaries and dual relationships
Peer support and consultation
Evidence-based practice
The project environment and stakeholders
Stakeholder and sponsor management
Negotiation with clients and partners
Risk assessment and safety planning
Partnership building and multi-stakeholder platforms
Relationship management and retention

Learning and Training

Evaluating learning impact (Kirkpatrick, ROI)
Training needs analysis and learning strategy
Principles of teaching, training and learning
Monitoring, evaluation and learning for accountability
Designing and facilitating groups
Facilitation and workshops
Facilitation, training and public presentation skills
Goal setting and contracting
Group dynamics, facilitation and community mobilisation
Complaint data and learning
Training and capability building
Learning strategy and business alignment
Learning in the flow of work
Self-directed and continuous learning
Sustaining a learning organisation

Certified Talent Management Executive

Certified Talent Management Executive

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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