How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Succession and Continuity Planning Expert in Senegal

Executive Summary

Certified Succession and Continuity Planning Expert

Designed for today’s high-impact professionals, the Certified Succession and Continuity Planning Expert (CSUK) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 11 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CSUK holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Succession and Continuity Planning Expert

Acronym

CSUK

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding

✦Learning, Development and Talent Management

✦Performance, Reward and Employee Relations

✦HR Strategy, Analytics and Workforce Planning

✦Employment Law, Compliance and HR Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Succession and Continuity Planning Expert

Certified Succession and Continuity Planning Expert: industry context, trends and professional standards
The HR function: roles, operating models and value creation
Aligning HR strategy with organisational strategy
The employee lifecycle and HR value chain
HR competencies and professional standards (SHRM, CIPD)
The business partner and centre-of-excellence model
HR's role in culture, values and employer brand
Ethics, confidentiality and professional conduct in HR
Employment relationship and the psychological contract
Global and comparative HR contexts
Building a personal HR development plan

Retaining and Exiting Well

Exit, offboarding and organisational memory
Employee engagement and what actually drives it
Reward architecture and pay equity
Employer brand and candidate experience
Onboarding and time to productivity
Job design and role architecture
Competency frameworks and skills taxonomies
Career architecture and internal mobility
Absence, capability and ill-health management
Collective relations and union engagement
Restructuring, redundancy and organisational change
HR service delivery and case management
HR technology selection and implementation
Flexible and hybrid working design
Workforce planning and the capability gap

Talent as a Managed Portfolio

Talent review and succession in practice
Workforce planning and the capability gap
People analytics and HR measurement
Selection validity and structured hiring
Performance management that changes behaviour
Employee relations, discipline and fair process
Learning transfer and capability building
Employment compliance and the HR risk agenda
The HR operating model and business partnering
Inclusion and the fairness of people decisions

Performance and Potential Apart

Talent review and succession in practice
Performance management that changes behaviour
Inclusion and the fairness of people decisions

Competency and Skills Architecture

Competency frameworks and skills taxonomies
Job design and role architecture
Talent review and succession in practice

Career Paths and Internal Mobility

Career architecture and internal mobility
Talent review and succession in practice
Employee engagement and what actually drives it

Development Through Assignment

Learning transfer and capability building
Talent review and succession in practice
Performance management that changes behaviour

Learning and Training

Aligning learning to performance
Leading the learning function
Technical and compliance training
Sales and customer-service training
Apprenticeships and work-based learning
Language and communication training
Wellbeing and personal-effectiveness learning
Community and lifelong learning
Training needs analysis and learning strategy
Facilitation and difficult conversations
Evaluating learning impact (Kirkpatrick, ROI)
Training and change management
Adult learning theory (andragogy)
The learning ecosystem and stakeholders
Marketing and promoting learning

Financial Awareness

Cloud finance and system integration
Cybersecurity and financial data protection
Reconciliations and the financial close
Reading financial statements as a manager
Budgeting, forecasting and variance analysis
AML, KYC and financial crime prevention
Investment appraisal and the cost of capital
Financial regulation and prudential supervision
Financial inclusion and serving underbanked markets
Business case, cost and impact analysis
Cost, quality and cycle-time metrics
Cost management and value creation
Managing budgets and resources
Risk, cost and feasibility analysis
Total cost and value delivered

Operations and Service

Professional ethics in customer service
Governance of service standards
Responsible and ethical service
Service KPIs: CSAT, NPS, CES, SLAs
Quality monitoring and coaching
Continuous improvement in service
Driving measurable service improvement
Customer service and CX strategy
Aligning service to brand and business
Customer-centric operating models
Designing a service or experience improvement
Integrated risk and quality control
Data quality and governance
Cross-functional collaboration with product and service
Yield, productivity and profitability metrics

Risk and Governance

Interest-rate risk and gap analysis
Asset-liability committee (ALCO) governance
Derivatives and risk instruments
Control environment and risk assessment
Process and control documentation
Governance and the three lines model
Fraud risk and controls
Control monitoring and reporting
Risk-based audit planning
Data analytics in audit
Quality assurance of audit
Governance frameworks and codes
Environmental governance and climate risk
Governance of ESG and reporting
Span of control, delayering and operating models

Technology and Systems

Email and marketing automation
Marketing technology stack
CRM and marketing automation platforms
Preparing financial statements
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements
Integrated and sustainability reporting
Scaling technologies and business models
Reporting quality and governance
Digital and market transformation
Digital and self-service transformation
Digital banking platforms and APIs
Payment technology and switches
Automation, RPA and straight-through processing
Cybersecurity and fraud technology

Projects and Delivery

Communications strategy and planning
Tender planning and documentation
Continuous improvement of delivery
Project governance and risk
Voice, communication and delivery
Continuous improvement of programmes
Project management principles and lifecycle
Cost reduction and efficiency programmes
Compliance frameworks and programmes
Strategic workforce planning and demand forecasting
Supply analysis, gaps and scenario planning
Agile and digital transformation projects
Scaling delivery capability
Building project management maturity
Measuring change and project impact

Ethics and Professional Standards

Professional ethics and responsibility (PMI)
Conflicts of interest and procurement ethics
Professional standards and ethics
Marketing and sales ethics
Ratio and trend analysis
Budget vs actual and variance
Ethics and fair customer treatment
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Ethics and treating customers fairly in insurance
Regulation, ethics and misinformation in media and telecoms
Health records, data and confidentiality
Ethical principles and codes of practice

Health and Wellbeing at Work

Working with organisations on wellbeing
Risk assessment and safety planning
Wellbeing and resilience coaching
Brand safety and responsible marketing
Customer and brand health metrics
Brand health and measurement
Regulatory compliance and biosafety
Product safety and standards
Safety management systems overview (ISO 45001)
Safety culture and leadership
Safety communication and campaigns
Event risk, safety and contingency planning
Industrial utilities, energy and process safety interfaces
Cost and profitability analysis
Forecasting and planning

Teams and Collaboration

Team leadership and motivation
Leading project teams
Team development and effectiveness
Coaching and developing team members
Managing virtual and cross-cultural teams
Building high-performing project teams
Team leadership in sales and marketing
Facilitation, training and public presentation skills
Team leadership in field and project settings
Reporting automation
Group dynamics, facilitation and community mobilisation
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Cross-functional and matrix teams

Strategic Context

Strategy execution and the balanced scorecard
Strategic decision-making under uncertainty
Measuring strategic progress
Turning strategy into results
Strategic sourcing process and RFx
Digital transformation and IT strategy
Procurement’s contribution to organisational strategy
Category management and strategy development
Sourcing strategies and portfolio (Kraljic)
Negotiation strategy and planning
Business continuity and contingency planning
Sustaining strategic customer focus
Customer experience strategy
Voice of the customer to the business
Business case and impact assessment

Diversity and Inclusion

Financial inclusion and agency banking
Nomination, succession and diversity
The business case for diversity and inclusion
Brand strategy, identity and equity
Belonging, culture and employee resource groups
Cross-cultural and global inclusion
Diversity, inclusion and inclusive leadership
Assets, liabilities and equity reporting
Communicating financial results
Community engagement and equity
Brand equity and positioning
Financial inclusion and the evolving customer
Digital accessibility and inclusion
Diversity and pay-equity analytics

International Practice

Cross-cultural communication
Attachment and developmental theory
Professional roles, boundaries and settings
Sustaining ethical, effective practice
Intelligence-led risk assessment
Risk registers and reporting
Continuous risk monitoring
Leading security teams
Strategic customer relationships
Programme governance
Comparable sales analysis and market evidence
Ethical frameworks and codes of practice
Complaints, accountability and fitness to practise
Legal responsibilities and professional bodies

Standards and Improvement

Sustainability certification and standards
Roles, standards and professional conduct
Coaching and quality monitoring
Roles, conduct and professional standards in banking
Service quality and turnaround metrics
Continuous improvement and lean banking
Driving measurable banking improvement
Assurance engagements and standards
Roles, standards and professional ethics
Quality assurance and standards
Ethics and professional standards in finance
Continuous improvement and retrospectives
Delivery, quality and stakeholder plan
Quality planning and assurance
Quality control and continuous improvement

Workforce Practice

Communicating risk to the workforce
Workforce and shift management in retail
Workforce management and scheduling
Loyalty programmes and rewards
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Career and talent development
Talent, succession and workforce learning
Employee engagement models and drivers
Data protection and employee privacy
Reward strategy and total reward frameworks
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Customer (employee/manager) satisfaction

People Development

Schedule development and optimisation
Sales enablement and coaching
Client feedback and satisfaction
Managing risk and difficult cases
Lessons learned and development
Training and capability building
Coaching for performance
Advertising and creative development
Development banking and project finance
Message development and testing
Supplier development and innovation
Coaching models and frameworks (GROW)
Coaching leaders and managers
Competency framework development
Facilitation, coaching and mentoring

Performance and Measures

Incident and response performance
Security metrics and reporting
Retail performance metrics: sales densities, conversion and basket
KPIs and performance reporting
Psychometric and screening tools
Managing schedule and budget performance
Agile metrics and velocity
Setting objectives and marketing KPIs
Marketing and sales KPIs and dashboards
Funnel, pipeline and conversion metrics
Dashboards and performance reporting
Banking KPIs and branch scorecards
Sales performance and pipeline management
Social performance and outreach
Investment principles and objectives

Culture and Wellbeing

Building a culture of compliance
Engagement and motivation
Measuring engagement and impact
Stakeholder mapping and engagement
Learning cultures and the learning organisation
Engagement, motivation and energisers
Building a coaching culture
Cost concepts, classification and behaviour
Attrition, engagement and productivity analytics
Organisational culture assessment and change
Embedding values and behaviours
Driving effective, ethical outcomes
Designing and facilitating groups
Psychoeducation and workshops
Advocacy and policy engagement

Legal and Compliance

Contract performance and exit
Contract governance and compliance
Designing an intervention or programme
Real estate regulation, licensing and professional conduct
Grant compliance and restricted funding management
Policy administration and customer service in insurance
Insurance regulation and consumer protection
Vendor, venue and supplier contracting for events
Vehicle documentation, compliance and consumer protection
Regulation of transport: authorities, conventions and licensing
Tariffs, regulation and the economics of essential services
Procurement and contract management
Regulatory compliance and market requirements
Regulatory and fair-treatment obligations
The regulatory landscape and central banking

Evidence and Analytics

Predictive safety analytics
Data quality and master data management
Measurement and analytics for media and social campaigns
Analytical techniques and bias
Data visualisation for finance
Decision support and insight
Psychodynamic and psychoanalytic approaches
Ethical, risk and feasibility considerations
Record-keeping and data protection
Evidence-based improvement
Evidence-based practice
Portfolio of evidence and reflective practice
Data-driven decision support and analytics
Complaint data and learning
Service analytics and dashboards

Change and Organisation

Change management and adoption
Sustaining transformation and benefits
Measuring learning transformation impact
Governance and organisational value
Regulatory change management
Large-scale transformation and agile ways of working
Professional case study and presentation
Goal setting and contracting
Variations, claims and delay: managing change on site
Workplace and organisational contexts
Change talk and readiness
Digital transformation in banking
Foreign exchange and treasury operations
Foreign exchange and hedging
Habit change and behaviour design

Leadership Practice

Social media management: platforms, communities and algorithms
Treatment planning and review
Procurement and stock management for health commodities
Management accounts and dashboards
Duty of care and risk management
Practice management systems
Writing advisory reports that drive decisions
Project management standards (PMI, PRINCE2)
Project roles and the project manager
Stakeholder and sponsor management
Lessons learned and knowledge management
Value management and business value
Managing complexity and comorbidity
Decision-making and problem solving
Revenue management and yield

Communication and Influence

Toolbox talks and safety communication
Influencing and persuasion
Communicating vision and telling stories
Negotiation and conflict resolution
Executive communication and presence
Negotiation tactics and behaviours
Sustainability reporting and disclosure
Property viewings, offers and negotiation to close
Proposal development and donor reporting
The media and telecommunications landscape
Goal setting and action planning
Conflict resolution and negotiation
Commercial negotiation and value capture
Integrated marketing communications
Influencer and affiliate marketing

Stakeholders and Partnering

Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
The HR business partner role and mandate
Stakeholder mapping and influencing
Transparency and stakeholder trust
Categories of spend and stakeholders
Managing boundaries and dual relationships
Peer support and consultation
Accountability and follow-through
The project environment and stakeholders
Stakeholder mapping and partnering
Consulting with sponsors and managers
Stakeholders and users of financial information
Stakeholder rights and fair treatment

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Succession and Continuity Planning Expert principles aligned with SHRM, CIPD and ILO Labour Standards
Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
Master talent acquisition, resourcing and onboarding and learning, development and talent management
Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in human resource management

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Succession and Continuity Planning Expert — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CSUK certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CSUK?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CSUK certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CSUK internationally recognised?

What is the cost of the CSUK certification?

The Certified Succession and Continuity Planning Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CSUK certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CSUK?

The Certified Succession and Continuity Planning Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CSUK?

The Certified Succession and Continuity Planning Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CSUK while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CSUK?

Graduates progress towards CHRO and senior people-management roles. The CSUK strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Certified Succession and Continuity Planning Expert

Certified Succession and Continuity Planning Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Gender and Affirmative Action Practitioner

Certified HR Model Design Specialist

Certified HR for Public Sector

Certified Human Resources Executive

Certified Diversity and Inclusion Professional

Certified HR Compliance Officer