What is the Certified Lean Six Sigma Black Belt?

The Certified Lean Six Sigma Black Belt is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Lean Six Sigma Black Belt in Sierra Leone

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Lean Six Sigma Black Belt

Certified Lean Six Sigma Black Belt: industry context, trends and professional standards
Corporate governance principles and purpose
Governance, risk and compliance (GRC)
The regulatory and legal environment
Stakeholders, agency and accountability
Codes, standards and best practice (OECD)
Professional roles and ethics
Governance and organisational value
Public, private and non-profit governance
Trends: ESG, transparency and stakeholder capitalism
Career pathways and professional development

Demand management and controlling maverick spend

Demand management and controlling maverick spend
Inventory service levels and the cost of stockouts
Freight, transport mode and route reliability
Stakeholder trust and reputation metrics
Driving measurable governance improvement
GRC platforms and technology
Data analytics for assurance
Regulatory technology (RegTech)
Reporting and disclosure tools
Audit and control automation
Compliance monitoring systems
Data governance and quality
Cybersecurity and information governance
Emerging governance technologies
AI, ethics and algorithmic accountability

Managing resistance and capability building

Managing resistance and capability building
Strategic sourcing process and RFx
Security risk management methodology
Global sourcing and international trade
Sourcing plans and go-to-market
Contract law fundamentals and formation
Terms, conditions and clauses
Service-level agreements and KPIs
Dispute resolution and claims
Supplier onboarding and due diligence
Supplier segmentation and relationship strategy
Supplier relationship management (SRM)
Performance measurement and scorecards
Innovation and value from suppliers
Managing underperformance and risk

Security principles

Security principles: CIA triad and controls
The helping relationship and its purpose
Risk, cost and feasibility analysis
Business continuity and contingency planning
Resilience and network redundancy
Geopolitical and disruption risk
Insurance, hedging and mitigation
Crisis management and recovery
Ethical and reputational risk
Monitoring and early-warning systems
Ethical sourcing and modern slavery
Supplier codes of conduct and audits
Carbon, scope 3 and sustainable logistics
Total cost of ownership versus purchase price
Specification writing and the specification trap

Buyer behaviour and the customer journey

Buyer behaviour and the customer journey
Voice of the customer and feedback
Principles of teaching, training and learning
Cross-functional collaboration
Influencing and negotiation with stakeholders
Professional reporting and documentation
Presenting sourcing recommendations
Managing supplier communications
Leading procurement projects and change
Team leadership in procurement
Procurement transformation and operating models
Digital procurement roadmaps
Value and savings programmes
Category and supplier innovation
Agile and collaborative delivery

Total cost of ownership versus purchase

Total cost of ownership versus purchase price
Specification writing and the specification trap
Supplier market analysis and competition
Framework agreements and aggregation
Complaints, challenge and remedies
Contract oversight in the public sector
Internal customers and business partnering
Professional ethics and codes (CIPS)
Integrity, transparency and fair dealing
Conflicts of interest and gifts
Governance of procurement decisions
Responsible and sustainable procurement
Compliance, audit and accountability
Procurement KPIs and savings measurement
Total cost and value delivered

Negotiating with suppliers

Negotiating with suppliers
Contract performance, remedies and variations
Supplier dependency, development and continuity
Warehouse and stock control systems
ABC analysis and stock optimisation
Obsolescence and working-capital impact
Operations performance and throughput
E-procurement and procure-to-pay systems
Spend analytics and dashboards
Supplier and contract management systems
E-sourcing and e-auctions
Supply chain visibility and control towers
System selection and implementation
Cybersecurity and data protection
AI, blockchain and digital supply chains

Planning and Delivery

Materials requirements planning (MRP)
Demand and supply planning (S&OP)
Capacity and production planning
Business case and savings plan
Implementation and contract plan
Transport modes, planning and optimisation
Demand planning and forecasting
Operational planning and resource management
Project and programme oversight
Balancing short-term delivery and long-term value
Digital, blended and low-bandwidth delivery
Range planning and category management
Mine planning and methods: surface and underground
Preparing financial statements
Interpreting financial statements

Communication and Influence

Management accounts and dashboards
Presenting recommendations to senior decision-makers
Professional writing: reports, proposals and briefs
Integrated marketing communications (IMC)
Reputation and crisis communications
Presenting, demonstrating and proposing
Negotiation and closing techniques
Presenting and influencing
Negotiation with vendors
Influencer and partnership communications
Event and sponsorship communications
Crisis communications
Stakeholder communications
Ethics in communications
Communications strategy and planning

Quality and Improvement

Continuous improvement of controls
Process efficiency and cycle time
Continuous improvement and lean procurement
Benchmarking against standards
Integration with quality and environment
Certification and continual improvement
Design review and quality
Process improvement and lean thinking
Quality management and standards
Productivity and efficiency improvement
Professional standards and ethics (CIPS)
Ethics and professional standards in finance
Standard costing and variance analysis
Cost reduction and efficiency programmes
Continuous improvement of finance processes

People and Capability

Maturity and capability assessment
Blended and hybrid learning design
Career and talent development
Motivation and self-directed learning
Capability and skills frameworks
Training needs analysis and learning strategy
Succession planning and talent pipelines
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Knowledge management and capability building
Budget vs actual and variance
Managing the training function as a business
Learning needs analysis at organisational level
Knowledge management and organisational learning
Inclusive learning and accessibility

Technology and Systems

Forecasting and planning
Digital and market transformation
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Quality management systems and audits
Digital and self-service transformation
Closed-loop feedback systems
Self-service and digital support
CRM systems and customer data
Customer service technology stack
Technology selection and integration
Digital disruption and the future of banking
Digital transformation in banking
Branch-to-digital migration
Digital banking platforms and APIs

Environment and Sustainability

Sustainability strategy and materiality
Environmental governance and climate risk
Governance of ESG and reporting
Decision support and insight
Sustainability and environmental duty
Environmental management systems (ISO 14001)
Environmental legal compliance
Sustainability and climate responsibility
Environmental monitoring and reporting
Supply markets and the enabling environment
Sustainability and responsible sourcing
Mine water, tailings and environmental management
Social media management: platforms, communities and algorithms
Measurement and analytics for media and social campaigns
Integrated and sustainability reporting

Ethics and Accountability

Transparency, fairness and value for money
Real estate regulation, licensing and professional conduct
Ethics and treating customers fairly in insurance
Regulation, ethics and misinformation in media and telecoms
Ethical principles and codes of practice
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Complaints, accountability and fitness to practise
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Accountability and follow-through
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Treating customers fairly and market conduct

Policy and Institutions

Public procurement frameworks and principles
Psychoeducation and public communication
Media and public communication
Psychodynamic and psychoanalytic approaches
Facilitation, training and public presentation skills
Advocacy and policy engagement
Attachment and developmental theory
Policy, planning and objectives
Public versus private procurement
Policy administration and customer service in insurance
Capstone scoping: a real governance or policy issue
Designing a governance, compliance or policy solution
Policy development and drafting
Public consultation and engagement
Policy that changes behaviour

Service and Beneficiaries

Growing value through service
Leading service teams
Performance management in service
Building a service culture
Voice of the customer to the business
Leading service projects and change
Team leadership in customer service
Customer onboarding and lifecycle
Banking products, services and delivery channels
Customer and community engagement
Service quality and turnaround metrics
Cross-functional collaboration with product and service
Advisory service design and delivery
Customer service and experience principles
Customer expectations and satisfaction

Safety and Wellbeing

Safety management systems (ISO 45001)
Safety management systems overview (ISO 45001)
Safety culture and leadership
Safety communication and campaigns
Influencing and safety leadership
Wellbeing and holistic health strategy
Confidentiality and health data
Designing a safety programme or control
Job safety analysis (JSA) and task risk
Professional roles, boundaries and settings
Contractor and visitor safety
Managing boundaries and dual relationships
Health records, data and confidentiality
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities

Procurement and Supply

Driving measurable procurement value
Capstone scoping: a real sourcing or supply challenge
Designing a sourcing or supply strategy
Supply market analysis and Porter’s forces
Logistics and distribution network design
Logistics performance and cost control
Supply chain risk identification and mapping
Procurement fraud, collusion and bid rigging
Emergency, humanitarian and constrained procurement
Procurement maturity assessment
Duty of care and risk management
Goal setting and contracting
Conflicts of interest and procurement ethics
Procurement and contract value
Procurement and contract management

Change and Innovation

Behaviour change and adoption of innovations
Measuring CX transformation impact
Innovation and fintech collaboration
Foreign exchange and treasury operations
Foreign exchange and hedging
Supplier development and innovation
Change management and adoption
The finance function and digital transformation
Regulatory change management
Record-keeping and data protection
Legal responsibilities and professional bodies
Baseline setting and change control
Sales and marketing transformation
Innovation and new product launch
Measuring growth and transformation impact

Strategic Context

Competitive bidding and tender management
Organic, inorganic and biological fertiliser strategies
Scaling technologies and business models
Client feedback and satisfaction
Managing growth, risk and resilience
Evidence-based improvement
Regulatory compliance and market requirements
Managing risk and difficult cases
Linking CX to business performance
Customer service and CX strategy
Aligning service to brand and business
Strategy execution and the balanced scorecard
Strategic decision-making under uncertainty
Measuring strategic progress
Turning strategy into results

Inclusion and Equity

Brand equity and positioning
Financial inclusion and the evolving customer
Financial inclusion and agency banking
Financial inclusion strategy
Nomination, succession and diversity
The business case for diversity and inclusion
Team diversity and inclusion
Lessons learned and development
Brand strategy, identity and equity
Gender, youth and social inclusion in agricultural development
Handling vulnerable customers

Crisis and Resilience

Business continuity and crisis management
Emergency preparedness and response planning
Business continuity and recovery
Resilience, wellbeing and stress management
Operational risk and resilience
Spend and situation analysis
Spend analysis and demand aggregation
Risk assessment and prioritisation
Governance and compliance KPIs
Risk and control effectiveness metrics
Supplier and category performance

Research and Method

Financial and technical feasibility analysis
Journey and process redesign
Designing voice-of-customer programmes
Customer and journey analysis
Designing a service or experience improvement
Cost, feasibility and impact analysis
Personas and needs analysis
Touchpoint and channel design
Design thinking for service
Customer effort and sentiment analysis
Churn analysis and prevention
Baseline surveys and data collection tools
Data quality, analysis and reporting
Situation analysis and diagnostic assessment
Designing and facilitating groups

Knowledge and Records

Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Professional report writing and presentation
Professional and technical documentation
Process and control documentation
Tender planning and documentation
Incident reporting and record-keeping
Vehicle documentation, compliance and consumer protection
Integrated risk and quality control
Servant leadership and self-organising teams

International and Donor Context

Governance in state, donor-funded and family-owned entities
Proposal development and donor reporting
Procurement and asset management under donor rules
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Smallholder, commercial and cooperative production models
The business case for productivity, quality and sustainability
Nutrient management planning and the 4R framework
Land-use planning, capability and degradation management
Psychoeducation and workshops
Partnership building and multi-stakeholder platforms
Communicating technical information to diverse audiences

Leadership and Governance

Inventory management and optimisation
Leading project governance
Organisational change management
Managing resistance and readiness
Building project management maturity
Project management maturity assessment
Value and benefits management
Requirements gathering and management
Project management plan development
Earned value management
Managing schedule and budget performance
Governance of the CX programme
Omnichannel and channel management
Queue management and service flow
Workforce management and scheduling

Risk, Compliance and Assurance

Compliance frameworks and programmes
Compliance monitoring and testing
Regulatory impact assessment
Risk appetite and tolerance in practice
Regulatory mapping and horizon scanning
Designing and testing a compliance programme
Stakeholder engagement and risk management
Legal and regulatory responsibility
Working with organisations on wellbeing
Legal, cost and feasibility analysis
Risk assessment methodology and matrices
Underwriting principles and risk selection
Insurance regulation and consumer protection
In-process quality control and inspection
Regulation of transport: authorities, conventions and licensing

Resources and Value

Supplier financial and operational risk
Realising and measuring project value
Cost estimation and budgeting
Resource planning and levelling
Time and cost control
Portfolio and resource management systems
Value management and business value
Capacity and resource optimisation
Value proposition design and messaging
Marketing planning and budgeting
Marketing and sales: scope, roles and value
Cost and profitability analysis
Data visualisation for finance
Communicating financial results
Meaning, purpose and values

Evidence and Reporting

Evidence, judgement and scepticism
Metrics and reporting
Data migration and cleansing
Management reporting and decision support
Monitoring, evaluation and reporting
Board reporting and information flows
Data ethics, privacy and responsible analytics
Management and board reporting
Risk registers and monitoring
Data collection and analytics
Designing an intervention or programme
Professional case study and presentation
Analytical techniques and bias
Financial reporting frameworks (IFRS/GAAP)
Reporting quality and governance

Stakeholders and Engagement

Stakeholder mapping and business partnering
Assurance engagements and standards
Engagement and motivation
Measuring engagement and impact
Stakeholder mapping and engagement
Engagement, motivation and energisers
Stakeholders and users of financial information
Stakeholder engagement plan
Shareholder and stakeholder rights
Stakeholder and impact analysis
Employee engagement models and drivers
Motivation theories and engagement
Categories of spend and stakeholders
Corporate responsibility and community
Peer support and consultation

Frequently Asked Questions

Common Questions

What is the CLSSBB certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CLSSBB?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CLSSBB certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CLSSBB internationally recognised?

What is the cost of the CLSSBB certification?

The Certified Lean Six Sigma Black Belt is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CLSSBB certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CLSSBB?

The Certified Lean Six Sigma Black Belt is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CLSSBB?

The Certified Lean Six Sigma Black Belt carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CLSSBB while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CLSSBB?

Graduates progress towards CHRO and senior people-management roles. The CLSSBB strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Certified Lean Six Sigma Black Belt