How long does this certification take?

The programme takes 10 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Intermediate Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Digital Wellbeing and Mindful Tech Professional in Portugal

Executive Summary

Certified Digital Wellbeing and Mindful Tech Professional

Designed for today’s high-impact professionals, the Certified Digital Wellbeing and Mindful Tech Professional (CDIG2) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 10 Weeks programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CDIG2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Digital Wellbeing and Mindful Tech Professional

Acronym

CDIG2

Who Should Enrol?

Counsellors and Therapists
Coaches and Wellbeing Practitioners
Social and Community Workers
Helping-Profession Practitioners

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches

✦Assessment, Case Formulation and Treatment Planning

✦Therapeutic Skills, Alliance and Communication

✦Specialised Populations and Presenting Concerns

✦Coaching, Wellbeing and Positive Psychology

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Digital Wellbeing and Mindful Tech Professional

Certified Digital Wellbeing and Mindful Tech Professional: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Contracting in an Employer Setting

Contracting and the three-way agreement
Ethics, supervision and reflective practice
The boundary between coaching and therapy
Therapeutic modalities and choosing an approach
Risk assessment and safeguarding in practice
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma
Outcome monitoring in therapeutic work
Referral, multi-agency work and the client pathway
The working alliance and coaching presence

Recognising When to Refer

The boundary between coaching and therapy
The working alliance and coaching presence
Ethics, supervision and reflective practice
Evaluating coaching outcomes
Team coaching and the team as client
Cultural context and coaching across difference
Building and running a coaching practice
Clinical assessment and shared formulation
Questioning, listening and the coach’s restraint
Goal setting and behavioural change in coaching
Feedback, challenge and psychological safety in coaching
Mentoring, sponsorship and developmental relationships

Supportive Conversations at Work

Questioning, listening and the coach’s restraint
The working alliance and coaching presence
Feedback, challenge and psychological safety in coaching

Team and Organisational Dimensions

Team coaching and the team as client
Cultural context and coaching across difference
Goal setting and behavioural change in coaching

Evaluating Wellbeing Interventions

Evaluating coaching outcomes
Goal setting and behavioural change in coaching
Contracting and the three-way agreement

Wellbeing at Work and Its Limits

The boundary between coaching and therapy
Contracting and the three-way agreement
Ethics, supervision and reflective practice

Programme Delivery

Project KPIs and performance metrics
Quality and delivery metrics
Project management maturity assessment
Driving measurable delivery improvement
Developing the project business case
Project budgeting and financial control
Financial risk in projects
Realising and measuring project value
Capstone scoping: a real project or programme
Designing the project plan and schedule
Delivery, quality and stakeholder plan
Analytical techniques and bias
Preparing financial statements
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements

Community and Family Context

Community natural-resource governance
Community engagement and equity
Social and digital PR
Family intervention planning
Integrated and sustainability reporting
Social and collaborative learning
Community and lifelong learning
Stress and psychosocial risk
Corporate social responsibility and ESG
Corporate social responsibility and sustainability
Community and tenant engagement
Recovery capital and community
Mentorship, networks and the community of practice
Risk, protective and social factors
Corporate social responsibility and community impact

Health Context

Public health programmes: prevention and outreach
Reporting quality and governance
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Health, safety and compliance in delivery
Customer and brand health metrics
Brand health and measurement
Healthy work design
Absence and health management
Wellbeing and holistic health strategy
Telehealth and digital care delivery
Confidentiality and health data
Management accounts and dashboards
Health records, data and confidentiality

Standards and Quality

Continuous improvement cycles
Driving measurable safety improvement
Continuous environmental improvement
Management review and improvement
Integration with quality and environment
Certification and continual improvement
Design review and quality
Professional standards and continuing development
Continuous improvement and learning organisations
Process improvement and lean thinking
Quality management and standards
Driving measurable banking improvement
Quality assurance and code review
Quality assurance of audit
Assurance engagements and standards

Conflict and Resistance

Managing resistance and readiness
Conflicts of interest and procurement ethics
Negotiation and conflict management
Conflict resolution and negotiation
Conflicts of interest and transparency
Commercial negotiation and value capture
Sponsorship and negotiation selling
Negotiation with clients and partners
Managing difficult customers
Negotiation with buyers, suppliers and financiers
Conflict resolution over land, water and resources
Negotiation and conflict resolution
Managing resistance and capability building
Negotiation strategy and planning
Negotiation tactics and behaviours

Records and Reporting

Data quality, analysis and reporting
Professional report writing and presentation
Budget vs actual and variance
Cost and profitability analysis
Forecasting and planning
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Process and control documentation
Control monitoring and reporting
Tender planning and documentation
Professional report and presentation
Management and board reporting
Environmental monitoring and reporting
Incident reporting and record-keeping
Data visualisation for finance

Coaching Practice

Facilitation, coaching and mentoring
Creating a coaching culture
Mentoring and sponsorship
Coaching and skill development
Solvency, capital and prudential supervision
Wellbeing and resilience coaching
Measuring coaching outcomes
Coaching and developing team members
Sales enablement and coaching
Quality monitoring and coaching
Coaching and quality monitoring
Coaching models and frameworks (GROW)
Coaching for performance
Building a coaching culture
Measuring coaching and mentoring impact

Therapeutic Practice

Wellbeing and personal-effectiveness learning
Workplace wellbeing strategy
Employment relationship and the psychological contract
Resilience, wellbeing and stress management
Communicating financial results
Working with organisations on wellbeing
Attachment and developmental theory
Innovation culture, incentives and psychological safety
Brand strategy, identity and architecture
Integrated marketing communications (IMC)
Reputation and crisis communications

Ethics and Safeguarding

Managing boundaries and dual relationships
Peer support and consultation
Sustaining ethical, effective practice
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Professional standards and ethics
Marketing and sales ethics
Ethical frameworks and codes of practice
Ethics and independence

Communication Skills

Communicating with families and carers
Psychoeducation and public communication
Professional documentation and presentation
Communication planning and management
Integrated marketing communications
Professional presentation and pitching
Media and public communication
Facilitation, training and public presentation skills
Communicating technical information to diverse audiences
Communication and interpersonal skills
Closed-loop feedback systems
Executive communication and presence
Cross-cultural communication
Giving and receiving feedback
Voice of the customer and feedback

Development and Learning

Microlearning and mobile learning
Feedback and developmental conversations
Career and talent development
Motivation and self-directed learning
Capability and skills frameworks
Apprenticeships and work-based learning
Creativity and critical-thinking development
Leadership and management development
Training needs analysis and learning strategy
Competency framework development
Succession planning and talent pipelines
Learning strategy and business alignment
Learning cultures and the learning organisation
Blended and hybrid learning design
E-learning authoring and development

Groups and Facilitation

Duty of care and risk management
Leading service teams
Stakeholder mapping and collaboration
Team leadership in customer service
Team leadership in banking operations
Innovation and fintech collaboration
Microfinance and group lending
Complaints, accountability and fitness to practise
Facilitation skills and presence
Virtual and hybrid facilitation
Belonging, culture and employee resource groups
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
Team diversity and inclusion

Behaviour and Change

Engagement, motivation and energisers
Cost concepts, classification and behaviour
Regulatory change management
Benchmarking and best-practice adoption
Motivation theories and engagement
Buyer behaviour and the customer journey
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design
Behavioural and process addictions
Stages of change and readiness
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging
Engagement and motivation

Goals and Measurement

Measuring innovation performance
Sustaining high performance over time
Productivity and effectiveness measurement
Team and engagement metrics
Setting goals, roles and accountability
Contract performance and exit
Risk treatment and countermeasures
Sales analytics and metrics
Performance management in sales
Retail performance metrics: sales densities, conversion and basket
Measurement and analytics for media and social campaigns
Outcome and process measures
Psychometric and screening tools
Managing schedule and budget performance
Agile metrics and velocity

Leadership Context

Legal responsibilities and professional bodies
Client feedback and satisfaction
Managing risk and difficult cases
Data-driven decision support and analytics
Quality management systems and audits
Lessons learned and development
Driving effective, ethical outcomes
Groundwater management
Omnichannel and channel management
Queue management and service flow
Workforce management and scheduling
Designing and facilitating groups
Implementation planning and risk management
Psychoeducation and workshops
Designing an intervention or programme

Culture and Inclusion

Ethical, risk and feasibility considerations
Professional case study and presentation
Service culture and brand promise
Building a customer-centric culture
Building a service culture
Brand equity and positioning
Building a culture of compliance
Financial inclusion and agency banking
DevOps culture and practices
Financial inclusion strategy
Financial inclusion and serving underbanked markets
Evidence-based practice
Nomination, succession and diversity
The business case for diversity and inclusion
HR's role in culture, values and employer brand

Client Relationships

Relationship management and cross-selling
Wealth, SME and corporate relationships
Stakeholder communications
Contract law and formation
Contract exit and renewal
Stakeholder mapping and engagement
Stakeholders and users of financial information
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Stakeholder mapping and influencing
Contract types and risk allocation
Contract administration and variation
Contract governance and compliance
Stakeholder mapping and liaison

Risk and Compliance

Risk assessment and safety planning
Legal, cost and feasibility analysis
Risk assessment methodology and matrices
Dynamic and site-specific risk assessment
Residual risk and ALARP
Risk registers and monitoring
Communicating risk to the workforce
Goal setting and contracting
Legal and other requirements
Compliance monitoring and enforcement
Corporate governance and accountability
NGO governance, boards and registration
How insurance works: risk pooling and the value chain
Underwriting principles and risk selection
Insurance regulation and consumer protection

Evidence and Research

Data analytics in audit
Evidence, judgement and scepticism
Communications analytics
Data migration and cleansing
Audit evidence, sampling and professional scepticism
Data protection and employee privacy
Data collection and analytics
Predictive safety analytics
Jobs to be done and customer insight
Data quality and master data management
Comparable sales analysis and market evidence
Decision support and insight
Psychodynamic and psychoanalytic approaches
Record-keeping and data protection
Evidence-based improvement

Workplace Context

Stakeholder engagement and risk management
Collective relations and union engagement
Managing resistance and engagement
Worker engagement and empowerment
Workforce and shift management in retail
Strengths, flow and engagement
Building trust and engagement
Stakeholder engagement strategy
Motivation and engagement
Advocacy and policy engagement
Proactive engagement and success
Treatment planning and review
Measuring engagement and impact
Employee engagement models and drivers
The employee lifecycle and HR value chain

Practice and Business

Designing a marketing or sales strategy
Campaign or go-to-market plan
Marketing strategy and the mix
Pricing strategy
Digital marketing strategy
Content marketing and editorial
SEO and search marketing
Email and marketing automation
Influencer and affiliate marketing
Marketing technology stack
Marketing analytics and attribution
Digital disruption and modern go-to-market
Sales and marketing transformation
Digital and data-driven go-to-market
Agile marketing and experimentation

Digital Delivery

Customer service technology stack
Technology selection and integration
Emerging service technologies
Digital marketing strategy and channels
Marketing technology and the stack
Digital, mobile and internet banking
Digital disruption and the future of banking
Digital transformation in banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Digital advisory, e-extension and mobile services
Digital and self-service transformation
Self-service and digital support
Cybersecurity and fraud technology

Professional Leadership Practice

Time management and personal productivity
Reflective practice and self-leadership
Ethical leadership and integrity
360-degree feedback and leadership assessment
Self-awareness and the leader's identity
Ethics and responsible leadership
Personal leadership development planning
Category management and strategy development
Security governance and management systems
Access control systems and identity management
Locks, keys and credential management
Ground control and strata management
Mine water, tailings and environmental management
Quality management on site: inspections, hold points and defects
Front office and reservations management

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Digital Wellbeing and Mindful Tech Professional principles aligned with recognised counselling, coaching and ethical practice standards
Apply evidence-based methods to improve counselling, coaching and psychological wellbeing
Master counselling theories, models and approaches and assessment, case formulation and treatment planning
Apply therapeutic skills, alliance and communication and specialised populations and presenting concerns in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in counselling

Enrolment Process

How to Get Certified

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Frequently Asked Questions

Common Questions

What is the CDIG2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CDIG2?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CDIG2 certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CDIG2 internationally recognised?

What is the cost of the CDIG2 certification?

The Certified Digital Wellbeing and Mindful Tech Professional is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CDIG2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CDIG2?

The Certified Digital Wellbeing and Mindful Tech Professional is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CDIG2?

The Certified Digital Wellbeing and Mindful Tech Professional carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CDIG2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CDIG2?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CDIG2 strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Certified Digital Wellbeing and Mindful Tech Professional

Certified Digital Wellbeing and Mindful Tech Professional

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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