What is the Certified Digital Banking and Fintech Expert?

The Certified Digital Banking and Fintech Expert is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Banking & Microfinance.

How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Digital Banking and Fintech Expert in New Zealand

Executive Summary

Certified Digital Banking and Fintech Expert

Designed for today’s high-impact professionals, the Certified Digital Banking and Fintech Expert (CDIG5) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in banking operations, credit, payments and financial services.

This 11 Weeks programme is structured around Basel, central-bank regulations and recognised banking and AML standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CDIG5 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Digital Banking and Fintech Expert

Acronym

CDIG5

Who Should Enrol?

Bank Officers and Tellers
Credit and Loan Officers
Banking Operations Staff
Relationship and Branch Managers

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior banking operations, credit and branch leadership roles

Professional Recognition

Credential aligned with Basel, central-bank regulations and recognised banking and AML standards

Leadership Capability

Develop the strategic and operational skills to lead complex banking operations functions

Organisational Impact

Design and implement banking operations systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to banking operations

Global Employability

Qualify for banking operations roles across commercial banks, microfinance institutions and financial-services firms worldwide

Competency Framework

Core Competencies You Will Develop

✦Retail, Corporate and Digital Banking Operations

✦Credit, Lending and Loan Administration

✦Payments, Settlements and Transaction Processing

✦Risk, Compliance, AML and Financial Crime

✦Customer Experience and Relationship Banking

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

The full programme, module by module.

1

Foundations and Strategic Context of Certified Digital Banking and Fintech Expert

Certified Digital Banking and Fintech Expert: industry context, trends and professional standards · The banking system, intermediation and financial markets · Types of banks and financial institutions · Banking products, services and delivery channels

2

Digital Banking, Inclusion and Conduct

Accrual accounting and the profit-cash gap · Conduct risk, fair treatment and responsible lending · KYC, customer due diligence and transaction monitoring · Reading financial statements as a manager

3

Data, analytics and customer insight

Credit assessment and the five Cs · Automation, RPA and straight-through processing · Cybersecurity and fraud technology · Expected credit loss and portfolio quality

4

Automation, RPA and straight-through processing

Financial regulation and prudential supervision · Cybersecurity and fraud technology · Attachment and developmental theory · Financial inclusion and serving underbanked markets

5

Cybersecurity and fraud technology

Cybersecurity and fraud technology · Lessons learned and development · Designing and facilitating groups · Psychoeducation and workshops

6

Cloud, resilience and system integration

Risk assessment and safety planning · Goal setting and contracting · Technology governance and change control · Treasury technology and systems

7

Emerging tech

Change talk and readiness · Technology governance and change control · Digital transformation in banking · Working capital optimisation

8

Sustainability and ESG

Sustainability of microfinance · Sustainability and responsible finance · Carbon markets and climate finance · Sustainable input management

9

People Administration

Employee engagement models and drivers · The employee lifecycle and HR value chain · Capacity and performance management · Performance management systems and cycles

10

Records and Documentation

Process and control documentation · Retention strategy and turnover analysis · Incident reporting and record-keeping · Blind spots, feedback and the leader’s self-knowledge

11

Standards and Assurance

Process improvement and automation · Service levels and quality · Portfolio quality and risk · Quality control and continuous improvement

12

Safety and Security

Data security and confidentiality · Card and data security (PCI DSS) · Safety communication and campaigns · Wellbeing and holistic health strategy

13

Public Policy Context

Reading bank financial statements and performance · Financial statements and the accounting equation · Public, private and non-profit governance · Policy, planning and objectives

14

Learning and Development

The learning and development profession · Learning strategy and business alignment · Learning cultures and the learning organisation · Motivation and self-directed learning

15

Banking and Finance

Investment and disinvestment decisions · Data visualisation and financial storytelling · Evidence-based financial recommendations · Reconciliations and the financial close

16

Risk, Compliance and Control

Interest-rate risk and hedging · Fraud risk, prevention and detection · Audit evidence, sampling and testing · Regulatory and compliance requirements

17

Operations and Service

Approval processes and delegation · Customer-centric operating models · Operational efficiency and productivity · Operating-model and process re-engineering

18

Customers and Advice

Customer service technology stack · Unified customer view · Customer loyalty and advocacy · Customer lifetime value

19

Data and Reporting

Portfolio management and reporting · Data ethics and privacy in finance · Sales analytics and metrics · Tax provisioning and reporting

20

Technology and Digital

Digital currencies and CBDCs · Digital marketing strategy · Email and marketing automation · Customer data platforms and segmentation

21

Legal and Regulatory

Recovery and legal remedies · Environmental legal compliance · Contract types and risk allocation · Contract administration and variation

22

Leadership and Management

Pricing, contribution and product decisions · Make-or-buy and outsourcing decisions · Asset-liability management, liquidity and interest-rate risk · Cash and liquidity management

23

People and Capability

Succession planning and talent pipelines · Talent sourcing channels and pipelines · High-potential identification and talent reviews · Workforce reporting and storytelling with data

24

Communication

Communicating vision and telling stories · Executive communication and presence · Cross-cultural communication · Negotiation strategy and planning

25

Strategic Context

Collections strategy · Financial strategy and capital allocation · Financial risk: credit, market, liquidity, operational · Regulatory compliance and market requirements

26

Stakeholders and Board

Regulatory and fair-treatment obligations · Stakeholder mapping and collaboration · Regulatory duty and accountability · Regulatory compliance and central-bank rules

27

Projects and Change

Fees, pricing and interchange · Foreign exchange exposure and cross-border banking · Project finance structures · Appraisal of development projects

28

Ethics and Conduct

Professional ethics and codes (IFAC, ACCA, CIMA) · Ethics, transparency and reputation · Regulation, ethics and misinformation in media and telecoms · Ethical principles and codes of practice

29

International and Currency

Trade finance instruments and documentary risk · Fair trade and responsible supply · International and cross-border tax · Project management standards (PMI, PRINCE2)

30

Inclusion and Underserved Markets

Microfinance and group lending · The business case for diversity and inclusion · Inclusion and the fairness of people decisions · Working with referrers and multidisciplinary teams

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Digital Banking, Inclusion and Conduct — applied to your own work
Data, analytics and customer insight — applied to your own work
Automation, RPA and straight-through processing — applied to your own work
Cybersecurity and fraud technology — applied to your own work
Cloud, resilience and system integration — applied to your own work
Emerging tech — applied to your own work

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Digital Banking and Fintech Expert — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CDIG5 certification?

The Certified Digital Banking and Fintech Expert (CDIG5) is a Advanced-level professional certification awarded by the Global Leadership Institute (GLI). It is designed to equip professionals in banking operations, credit, payments and financial services with practical skills, internationally recognised frameworks, and the credentials needed to advance their careers.

Who should enrol in the CDIG5?

This certification is ideal for Bank Officers and Tellers, Credit and Loan Officers, Banking Operations Staff and Relationship and Branch Managers, and other professionals seeking to formalise their expertise in banking operations, credit, payments and financial services with a globally recognised credential.

How long does the CDIG5 certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CDIG5 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with Basel, central-bank regulations and recognised banking and AML standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CDIG5 certification?

The Certified Digital Banking and Fintech Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CDIG5 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CDIG5?

The Certified Digital Banking and Fintech Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CDIG5?

The Certified Digital Banking and Fintech Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CDIG5 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CDIG5?

Graduates progress towards senior banking operations, credit and branch leadership roles. The CDIG5 strengthens your expertise in banking operations, credit, payments and financial services and positions you for advancement across commercial banks, microfinance institutions and financial-services firms.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Branch Manager

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Credit Manager

NGO Sector

“

I earned my CDIG5 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Banking Operations Lead

Government

Certified Digital Banking and Fintech Expert

Certified Digital Banking and Fintech Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Front and Back Office Banking Operations Expert

Certified Development Banking and Project Finance Expert

Certified Mobile and Digital Financial Services Expert

Certified Retail Banking Officer

Certified Payment Systems and Technology Expert

Certified Banking Organisational Risk and Governance Expert