What is the Certified Humanitarian Assistance Specialist?

The Certified Humanitarian Assistance Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Counselling & Social Services.

How long does this certification take?

The programme is 12 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Humanitarian Assistance Specialist in Malawi

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Humanitarian Assistance Specialist

Certified Humanitarian Assistance Specialist: industry context, trends and professional standards
Project management principles and lifecycle
Projects, programmes and portfolios
Project management standards (PMI, PRINCE2)
The project environment and stakeholders
Project roles and the project manager
Business case and strategic alignment
Project governance and assurance
Ethics and professional responsibility
Predictive, agile and hybrid approaches
Career pathways and professional development

Extension approaches, models and methods

Preparing financial statements
Interpreting financial statements
Participatory rural appraisal and needs assessment
Water resources, catchment and on-farm water management
Irrigation systems: surface, sprinkler and drip design
Irrigation scheduling and water-use efficiency
Water harvesting, storage and conveyance
Farm power, machinery selection and utilisation
Mechanisation of land preparation, planting and harvest
Equipment maintenance, safety and cost management
Appropriate and small-scale mechanisation technologies
Infrastructure planning for water and mechanisation
Precision agriculture principles and site-specific management
Farm management information systems and data platforms
Variable-rate application and yield mapping

Demonstration, on-farm trials and technology transfer

Demonstration, on-farm trials and technology transfer
Group dynamics, facilitation and community mobilisation
Advisory service design and delivery
Dairy, poultry, and small-ruminant enterprise management
Livestock records, performance and productivity metrics
Animal welfare standards and ethical husbandry
Farm enterprise budgeting and gross-margin analysis
Agricultural finance, credit and investment appraisal
Cost of production, pricing and profitability
Agricultural value chains and market linkages
Contract farming, aggregation and out-grower schemes
Agribusiness marketing, branding and export readiness
Post-harvest handling, storage and loss reduction
Cooperatives, farmer organisations and collective bargaining
Farm records, bookkeeping and management accounting

Rural livelihoods, food security and nutrition

Rural livelihoods, food security and nutrition
Behaviour change and adoption of innovations
Management accounts and dashboards
Integrated pest management (IPM) principles and practice
Disease identification, epidemiology and control
Weed ecology and integrated weed management
Plant nutrition, foliar feeding and micronutrients
Harvest timing, methods and quality optimisation
Good Agricultural Practices (GAP) and field record-keeping
Livestock species, breeds and selection criteria
Animal nutrition, ration formulation and feeding systems
Breeding, reproduction and genetic improvement
Housing, welfare and environmental management
Herd and flock health planning and biosecurity
Common diseases, prevention and veterinary basics

Monitoring extension outcomes and impact

Budget vs actual and variance
Cost and profitability analysis
Forecasting and planning
Decision rights and accountability
Anti-corruption and honest reporting
Stakeholder satisfaction
Prioritisation and portfolio value
Forecasting and variance analysis
Professional roles, ethics and standards for agricultural practitioners
Agroecological zones, farming systems and enterprise selection
Policy, institutions and the enabling environment for agriculture
Smallholder, commercial and cooperative production models
Gender, youth and social inclusion in agricultural development
The business case for productivity, quality and sustainability
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies

Professional writing

Professional writing: reports, proposals and briefs
Facilitation, training and public presentation skills
Negotiation with buyers, suppliers and financiers
Account opening, KYC and customer due diligence
Artificial intelligence and machine learning
Ratio analysis: liquidity, profitability, gearing
Pricing strategy and models
Career pathways and continuing professional development
Setting professional goals and a personal development plan
Soil chemistry, pH and cation exchange capacity
Soil biology, organic matter and the soil microbiome
Soil testing, interpretation and fertility mapping
Nutrient management planning and the 4R framework
Organic, inorganic and biological fertiliser strategies
Soil and water conservation and erosion control

Partnership building and multi-stakeholder platforms

Partnership building and multi-stakeholder platforms
Communicating technical information to diverse audiences
Conflict resolution over land, water and resources
Seed selection, quality, treatment and certification
Planting, spacing, and crop establishment techniques
Pasture, forage and rangeland management
Business planning and bankable proposal development
Traceability, blockchain and digital records
Emerging agri-tech and innovation adoption
Regenerative and conservation agriculture practices
Carbon, greenhouse gases and soil carbon sequestration
Biodiversity, pollinators and ecosystem services
Climate risk, forecasting and resilient practices
Water stewardship and drought management
Good Agricultural and Handling Practices along the chain

Policy and Institutions

Designing an HR intervention or policy
Policy, planning and objectives
Public speaking and thought leadership
Public versus private procurement
Public procurement frameworks and principles
Contract oversight in the public sector
Policy administration and customer service in insurance
Public health programmes: prevention and outreach
Psychoeducation and public communication
Media and public communication
Advocacy and policy engagement
Public, private and non-profit governance
Decision support and insight
Presentation and public speaking
Research methods for policy

Service and Beneficiaries

Data, analytics and customer insight
Customer segmentation and needs analysis
Customer journey and experience design
Stakeholders and users of financial information
Buyer behaviour and the customer journey
Voice of the customer and feedback
Strategic customer relationships
Vehicle specifications, trims and options in customer language
Customer retention in the vehicle ownership cycle
Service quality and the passenger experience in transport
Tariffs, regulation and the economics of essential services
Innovation in service delivery
Professional ethics in customer service
Governance of service standards
Responsible and ethical service

Safety and Wellbeing

Animal welfare and ethical production
Communicating financial results
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Record-keeping and data protection
Working with organisations on wellbeing
Risk assessment and safety planning
Wellbeing and resilience coaching
Health, safety and compliance in delivery
Brand safety and responsible marketing
Attachment and developmental theory
Professional roles, boundaries and settings
Health records, data and confidentiality
Telehealth and digital care delivery

Procurement and Supply

Supply analysis, gaps and scenario planning
Contractor and visitor safety
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement’s contribution to organisational strategy
Supply markets and the enabling environment
Digital procurement and the future of the profession
Contract types and risk allocation
Contract administration and variation
Contract performance and exit
Contract governance and compliance
Procurement and contract value
Procurement and contract management
Vendor selection and management
Supply market analysis

Change and Innovation

Innovation and fintech collaboration
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging
Supplier development and innovation
Change management and adoption
The finance function and digital transformation
Regulatory change management
Ethical principles and codes of practice
Managing boundaries and dual relationships
Business model design and innovation
Digital transformation and IT strategy
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design

Strategic Context

Turning strategy into results
Competitive bidding and tender management
Category management and strategy development
Sourcing strategies and portfolio (Kraljic)
Negotiation strategy and planning
Residential and commercial property markets
Comparable sales analysis and market evidence
Listing, marketing and selling property
Real estate marketing channels and property portals
Insurance products and lines of business
The automotive market: segments, brands and buyers
Category management and strategy
Competitive bidding processes
Financial inclusion strategy
Business process mapping

Inclusion and Equity

Handling vulnerable customers
Financial inclusion and the evolving customer
Financial inclusion and agency banking
Nomination, succession and diversity
The business case for diversity and inclusion
Team diversity and inclusion
Brand strategy, identity and equity
Land-use planning, capability and degradation management
Cost-effectiveness and value-for-money analysis
Climate-smart agriculture: productivity, adaptation, mitigation
Risk management planning

Crisis and Resilience

Operational risk and resilience
Business continuity and crisis management
Crisis communications
Emergency preparedness and response planning
Business continuity and recovery
Resilience, wellbeing and stress management
Managing growth, risk and resilience
Mine planning and methods: surface and underground
Peer support and consultation
Sustaining ethical, effective practice
Ethical frameworks and codes of practice

Research and Method

Curriculum and programme design
Training needs analysis
Root-cause analysis and problem solving
Instructional design models (ADDIE, SAM)
Blended and hybrid learning design
Costing methods: absorption, marginal and activity-based
Cost-volume-profit and break-even analysis
Standard costing and variance analysis
Financial modelling and scenario analysis
Sensitivity, scenario and what-if analysis
Problem definition and analysis
Interest-rate risk and gap analysis
Spend analysis and segmentation
Stakeholder and impact analysis
Designing and testing a compliance programme

Knowledge and Records

Professional documentation and presentation
Professional report writing and presentation
Process and control documentation
Tender planning and documentation
Knowledge management and capability building
Incident reporting and record-keeping
Vehicle documentation, compliance and consumer protection
Data, records and confidentiality tech
Lessons learned and knowledge management
Operational efficiency and productivity
Customer experience strategy

International and Donor Context

Grades, standards and export certification (GlobalG.A.P.)
The agricultural sector: systems, actors and global food value chains
Governance in state, donor-funded and family-owned entities
Proposal development and donor reporting
Security governance and management systems
Likelihood, impact and risk rating
Risk treatment and countermeasures
Intelligence-led risk assessment
Risk registers and reporting
Continuous risk monitoring
Programme governance

Leadership and Governance

Cold chain, packaging and shelf-life management
Project management plan development
Earned value management
Managing schedule and budget performance
Issue and problem management
Servant leadership and self-organising teams
Communication planning and management
Managing expectations and influence
Negotiation and conflict management
Escalation and decision-making
Team leadership and motivation
Managing difficult conversations
Writing advisory reports that drive decisions
Project governance frameworks
Stakeholder and sponsor management

Risk, Compliance and Assurance

Stakeholder engagement and risk management
Legal and regulatory responsibility
Environmental legal compliance
Duty of care and risk management
Dynamic and site-specific risk assessment
Residual risk and ALARP
Risk registers and monitoring
Communicating risk to the workforce
Complaints, accountability and fitness to practise
Legal and other requirements
Compliance monitoring and enforcement
Regulatory compliance and central-bank rules
Regulatory reporting and audits
Building a culture of compliance
Derivatives and risk instruments

Resources and Value

Land rights, tenure and equitable resource use
Financial and technical feasibility analysis
Legal responsibilities and professional bodies
The value of customer-centricity
Cost, feasibility and impact analysis
Customer lifetime value
Growing value through service
The banking system, intermediation and financial markets
Anti-corruption and financial-crime ethics
Operational efficiency and cost-to-income
Financial statement and cash-flow analysis
Financial statements and the accounting equation
Ethics and professional standards in finance
Sustainability, ESG and integrated value
Long-term value creation and stewardship

Evidence and Reporting

Data quality and master data management
Sustainability reporting and disclosure
Monitoring, evaluation and learning for accountability
Measurement and analytics for media and social campaigns
Analytical techniques and bias
Financial reporting frameworks (IFRS/GAAP)
Integrated and sustainability reporting
Reporting quality and governance
Data visualisation for finance
Psychodynamic and psychoanalytic approaches
Client feedback and satisfaction
AI and predictive project analytics
Data quality and governance
Marketing analytics and attribution
Web and campaign analytics

Stakeholders and Engagement

Strengths, flow and engagement
Building trust and engagement
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Stakeholder engagement strategy
Motivation and engagement
Partnering and co-creation with customers
Negotiation with clients and partners
Corporate social responsibility and community impact
Proactive engagement and success
Board and investor engagement
Motivation theories and engagement
Categories of spend and stakeholders
Corporate responsibility and community

Planning and Delivery

Continuous improvement of programmes
Compliance frameworks and programmes
Strategic workforce planning and demand forecasting
Succession planning and talent pipelines
Evidence-based improvement
Scenario planning and foresight
Real estate development and project appraisal
Programme cycle management in NGOs
Managing risk and difficult cases
Event planning timelines, run sheets and production schedules
Event risk, safety and contingency planning
Measuring programme success
Leading project teams
Lessons learned and development
Building high-performing project teams

Communication and Influence

Corporate social responsibility communications
Professional report and presentation
Facilitation skills and presence
Virtual and hybrid facilitation
Voice, communication and delivery
Facilitation, coaching and mentoring
Safety communication and campaigns
Toolbox talks and safety communication
Negotiation strategy and tactics
Communicating vision and telling stories
Negotiation and conflict resolution
Internal communications
Executive communication and presence
Cross-cultural communication
Negotiation tactics and behaviours

Quality and Improvement

Certification and continual improvement
Design review and quality
Process improvement and lean thinking
Quality management and standards
Productivity and efficiency improvement
Professional standards and ethics (CIPS)
Supplier development and improvement
The vehicle sales process from enquiry to delivery
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces
Costing production: standard costs, variances and the true cost of scrap
Quality management systems and audits
Roles, standards and professional conduct
Journey and process redesign
Quality monitoring and coaching

People and Capability

Cross-functional and matrix teams
Leading remote and hybrid teams
High-performance team rituals and cadence
Managing resistance and capability building
Working with referrers and multidisciplinary teams
Collaboration and teamwork
Scaling delivery capability
Virtual and distributed teams
Team development and effectiveness
Coaching and developing team members
Managing virtual and cross-cultural teams
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Team leadership in sales and marketing
Driving effective, ethical outcomes

Technology and Systems

Water supply systems: sources, treatment and distribution
Regulation, ethics and misinformation in media and telecoms
Designing and facilitating groups
Practice management systems
Ethics of technology in practice
Portfolio and resource management systems
Automation in project delivery
Emerging project technologies
Digital disruption and modern go-to-market
Digital and data-driven go-to-market
Digital marketing strategy
Payment technology and switches
Automation, RPA and straight-through processing
Cybersecurity and fraud technology
Digital credit and alternative data

Environment and Sustainability

Psychoeducation and workshops
The regulatory and legal environment
Trends: ESG, transparency and stakeholder capitalism
Responsible and sustainable governance
ESG principles and frameworks
Environmental governance and climate risk
Governance of ESG and reporting
Sustainability standards (GRI, ISSB)
Corporate social responsibility and ESG
Designing an intervention or programme
Sustainability and environmental duty
Responsible and sustainable banking
Social performance and outreach
Sustainable and green banking
Emerging assurance areas (ESG)

Ethics and Accountability

Ethical, risk and feasibility considerations
Accountability and follow-through
Professional ethics and responsibility (PMI)
Conflicts of interest and procurement ethics
Professional standards and ethics
Marketing and sales ethics
Conflicts of interest and transparency
Professional case study and presentation
Evidence-based practice
Ethics and fair customer treatment
Complaints, redress and accountability
Integrity, confidentiality and conflicts
Data ethics and customer privacy
Regulatory duty and accountability
Bribery, corruption and conduct risk

Certified Humanitarian Assistance Specialist

Certified Humanitarian Assistance Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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