How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Refugee and Forced Displacement Support Expert (CREF...

Executive Summary

Certified Refugee and Forced Displacement Support Expert

Designed for today’s high-impact professionals, the Certified Refugee and Forced Displacement Support Expert (CREF2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 11 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CREF2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Refugee and Forced Displacement Support Expert

Acronym

CREF2

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding

✦Learning, Development and Talent Management

✦Performance, Reward and Employee Relations

✦HR Strategy, Analytics and Workforce Planning

✦Employment Law, Compliance and HR Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

The full programme, module by module.

1

Foundations and Strategic Context of Certified Refugee and Forced Displacement Support Expert

Certified Refugee and Forced Displacement Support Expert: industry context, trends and professional standards · Project management principles and lifecycle · Projects, programmes and portfolios · Project management standards (PMI, PRINCE2)

2

Humanitarian Principles, Needs and Targeting

Humanitarian principles, needs assessment and targeting · Accountability to affected populations and participation · Theory of change and results logic · Rural livelihoods, food security and nutrition

3

Procurement and contract management

Procurement and contract management · Vendor selection and management · Issue and problem management · Data quality, verification and use

4

Vendor selection and management

Vendor selection and management · Issue and problem management · Integrated risk and quality control · Problem definition and analysis

5

Issue and problem management

Issue and problem management · Integrated risk and quality control · Programme management principles · Regulatory change management and horizon scanning

6

Integrated risk and quality control

Integrated risk and quality control · Programme management principles · Portfolio management and prioritisation · Contract, grant and third-party compliance

7

Programme management principles

Programme management principles · Portfolio management and prioritisation · Management accounts and dashboards · Budget vs actual and variance

8

Risk and Governance

Project governance frameworks · Compliance and regulatory projects · Change control and configuration · Leading project governance

9

Stakeholders and Partners

Board reporting that produces decisions · Market entry modes and partner selection · The HR business partner role and mandate · Stakeholder mapping and influencing

10

Digital and Technology

Water supply systems: sources, treatment and distribution · Forecasting and planning · Bancassurance and digital insurance models · Practice management systems

11

Ethics and Integrity

Ethical decision-making under pressure · Ethical leadership and integrity · Values-based decision-making · Conflicts of interest and fairness

12

Self-Leadership

Data-driven and personalised banking · Operational risk and resilience · Operational resilience and crisis governance · Building a personal HR development plan

13

People Administration

Total reward design and pay positioning · Pay equity, transparency and reward governance · Operational planning and execution discipline · Performance management systems and KPIs

14

Customers and Markets

Customer retention in the vehicle ownership cycle · Listing, marketing and selling property · Real estate marketing channels and property portals · Attachment and developmental theory

15

Projects and Delivery

Onboarding and induction programme design · HR service delivery and case management · Professional roles, boundaries and settings · Designing a safety programme or control

16

Inclusion and Culture

Building a culture of compliance · Financial inclusion and agency banking · Learning cultures and the learning organisation · Building a coaching culture

17

Legal and Policy

Procurement and contract value · Advocacy and policy engagement · Regulatory compliance and biosafety · Regulatory compliance and market requirements

18

Cross-Cultural Leadership

Global and comparative HR contexts · Global mobility and international employment · Cross-cultural communication · Cross-cultural and global leadership

19

Suppliers and Partners

Payables, procurement controls and supplier fraud · Supply analysis, gaps and scenario planning · Procurement and supply chain: scope and value · The procurement cycle and operating models

20

Sustainability

Ethical frameworks and codes of practice · Sustainability and environmental duty · Sustainability and climate responsibility · Continuous environmental improvement

21

Public and Community Context

Corporate social responsibility and community impact · Group dynamics, facilitation and community mobilisation · Customer and community engagement · Presentation and public speaking

22

Knowledge and Learning

Record-keeping and data protection · Data, records and confidentiality tech · Lessons learned and knowledge management · Complaint data and learning

23

Leadership and Management

Managerial decision-making, bias and decision rights · Talent, succession and the leadership pipeline · Supervisory and frontline management · The middle manager: managing up, down and across

24

People and Capability

Collective relations and union engagement · Workforce planning and the capability gap · Employee engagement and what actually drives it · Talent review and succession in practice

25

Strategy and Direction

Generating and evaluating strategic options · Strategy maps and the balanced scorecard · Strategy execution and the initiative portfolio · Strategic foresight, ESG and stakeholder expectations

26

Operations and Delivery

Client feedback and satisfaction · Policy, planning and objectives · Design review and quality · Time management and personal productivity

27

Communication and Influence

Voice, communication and delivery · Feedback and developmental conversations · Continuous feedback and performance conversations · Safety communication and campaigns

28

Change and Innovation

Emerging tools and innovation · Organisational change management · Innovation and continuous delivery · Measuring change and project impact

29

Data and Measurement

Card and data security (PCI DSS) · Sales analytics and metrics · Retail performance metrics: sales densities, conversion and basket · Data visualisation for finance

30

Financial Acumen

Make-versus-buy and total cost of ownership · Cost and price analysis · Should-cost analysis and price justification · Transport, warehousing and the cost to serve

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Humanitarian Principles, Needs and Targeting — applied to your own work
Procurement and contract management — applied to your own work
Vendor selection and management — applied to your own work
Issue and problem management — applied to your own work
Integrated risk and quality control — applied to your own work
Programme management principles — applied to your own work

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Refugee and Forced Displacement Support Expert — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CREF2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CREF2?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CREF2 certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CREF2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CREF2 certification?

The Certified Refugee and Forced Displacement Support Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CREF2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CREF2?

The Certified Refugee and Forced Displacement Support Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CREF2?

The Certified Refugee and Forced Displacement Support Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CREF2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CREF2?

Graduates progress towards CHRO and senior people-management roles. The CREF2 strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager

NGO Sector

“

I earned my CREF2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead

Government

Certified Refugee and Forced Displacement Support Expert

Certified Refugee and Forced Displacement Support Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Child Protection and Safeguarding Expert

Certified Ethics and Professional Boundaries in Counselling

Certified Narrative Therapy and Storytelling Practitioner

Certified Counselling and Psychosocial Associate

Certified HIV and AIDS Counselling and Testing Expert

Certified Supervisory and Reflective Practice Expert