How long does this certification take?

The programme takes 12 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Expert / Executive Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Counselling and Social Services Executive in Madagascar

Executive Summary

Certified Counselling and Social Services Executive

Designed for today’s high-impact professionals, the Certified Counselling and Social Services Executive (CCSE2) delivers a rigorous Executive-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 12 Weeks programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CCSE2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Counselling and Social Services Executive

Acronym

CCSE2

Who Should Enrol?

Counsellors and Therapists
Coaches and Wellbeing Practitioners
Social and Community Workers
Helping-Profession Practitioners

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches

✦Assessment, Case Formulation and Treatment Planning

✦Therapeutic Skills, Alliance and Communication

✦Specialised Populations and Presenting Concerns

✦Coaching, Wellbeing and Positive Psychology

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

The full programme, module by module.

1

Foundations and Professional Context of Certified Counselling and Social Services Executive

Certified Counselling and Social Services Executive: industry context, trends and professional standards · The helping relationship and its purpose · History and scope of counselling and coaching · Professional roles, boundaries and settings

2

Ethics, Supervision and Safety

Ethics, supervision and reflective practice · The boundary between coaching and therapy · The working alliance and coaching presence · Collaborative and client-led planning

3

Outcomes and Review

Evaluating coaching outcomes · Goal setting and behavioural change in coaching · Ethics, supervision and reflective practice · Integrated marketing communications (IMC)

4

Scope, Boundary and Referral

The boundary between coaching and therapy · Ethics, supervision and reflective practice · Contracting and the three-way agreement · Psychodynamic and psychoanalytic approaches

5

The Therapeutic Alliance

The working alliance and coaching presence · Questioning, listening and the coach’s restraint · Feedback, challenge and psychological safety in coaching · Referral, multi-agency work and the client pathway

6

Contracting and Confidentiality

Contracting and the three-way agreement · Ethics, supervision and reflective practice · The boundary between coaching and therapy · Sales forecasting and territory planning

7

Listening, Reflection and Restraint

Questioning, listening and the coach’s restraint · The working alliance and coaching presence · Cultural context and coaching across difference · Designing and facilitating groups

8

Programme Delivery

Sales and operations planning (S&OP) · Planning performance and service · Campaign planning and the content calendar · Key account management and account planning

9

Community and Family Context

Social media customer care · Customer and community engagement · Social performance and outreach · Corporate social responsibility communications

10

Health Context

Procurement and stock management for health commodities · Health, safety and compliance in delivery · Customer and brand health metrics · Brand health and measurement

11

Standards and Quality

Professional standards in the field · Quality and delivery metrics · Continuous improvement and retrospectives · Driving measurable delivery improvement

12

Conflict and Resistance

Conflict resolution and mediation · Managing resistance and engagement · Conflicts of interest and fairness · Difficult conversations and feedback

13

Records and Reporting

Project data, reporting and analytics · Document and configuration management · Dashboards and performance reporting · Reporting to leadership

14

Coaching Practice

Group and team coaching · Coaching principles and ethics · The coaching relationship · Strengths-based coaching

15

Therapeutic Practice

Resilience, wellbeing and stress management · Goal setting and action planning · Working with organisations on wellbeing · Habit change and behaviour design

16

Ethics and Safeguarding

Data, records and confidentiality tech · Animal welfare standards and ethical husbandry · Ethics and fair customer treatment · Professional ethics in customer service

17

Communication Skills

Psychometric and screening tools · Communicating financial results · Client feedback and satisfaction · Professional case study and presentation

18

Development and Learning

Complaint data and learning · Training and capability building · Development banking and project finance · Message development and testing

19

Groups and Facilitation

Building high-performing project teams · Cross-functional collaboration with product and service · Team leadership in sales and marketing · Facilitation, training and public presentation skills

20

Behaviour and Change

Habits and behaviour design · Change control and configuration · Organisational change management · Change and adoption in projects

21

Goals and Measurement

Setting objectives, indicators and targets · Yield, productivity and profitability metrics · System operation and performance · Linking CX to business performance

22

Leadership Context

Fire safety management systems · Influencing and advising leaders · Team leadership in governance · Conflicts of interest management

23

Culture and Inclusion

Financial inclusion and agency banking · Financial inclusion strategy · Learning cultures and the learning organisation · Nomination, succession and diversity

24

Client Relationships

Contract exit and renewal · Stakeholder mapping and engagement · Stakeholder mapping and partnering · Stakeholders and users of financial information

25

Risk and Compliance

Legal and other requirements · Compliance monitoring and enforcement · Risk assessment that changes what happens · Permit to work and high-risk task control

26

Evidence and Research

Translating insight into strategy · Baseline surveys and data collection tools · Collaboration and teamwork · Writing advisory reports that drive decisions

27

Wellbeing and Resilience

Stress and psychosocial risk · Managing growth, risk and resilience · Operational risk and resilience · Stress testing and scenario analysis

28

Workplace Context

Workforce planning and scheduling · Employee experience and engagement · Customer and employee satisfaction · Assurance engagements and standards

29

Practice and Business

Projects, programmes and portfolios · Business continuity and recovery · Business model design and innovation · Supply markets and the enabling environment

30

Digital Delivery

Cybersecurity and fraud technology · Digital credit and alternative data · Digital channels and performance marketing economics · Virtual classroom facilitation

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Ethics, Supervision and Safety — applied to your own work
Outcomes and Review — applied to your own work
Scope, Boundary and Referral — applied to your own work
The Therapeutic Alliance — applied to your own work
Contracting and Confidentiality — applied to your own work
Listening, Reflection and Restraint — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

You are viewing Certified Counselling and Social Services Executive — one of GLI's 1,990+ globally recognised professional certifications.

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CCSE2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CCSE2?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CCSE2 certification take to complete?

The programme is structured over 12 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCSE2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CCSE2 certification?

The Certified Counselling and Social Services Executive is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCSE2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCSE2?

The Certified Counselling and Social Services Executive is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCSE2?

The Certified Counselling and Social Services Executive carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCSE2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCSE2?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CCSE2 strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Clinical Lead

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Senior Counsellor

NGO Sector

“

I earned my CCSE2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Wellbeing Programme Manager

Government

Certified Counselling and Social Services Executive

Certified Counselling and Social Services Executive

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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