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🎓 Learning & Development  ·  Advanced

Certified Quality Assurance in Learning and Education

Online Certification  ·  11 Weeks  ·  Globally Recognised  ·  (CQAL)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Quality Assurance in Learning and Education

Designed for today’s high-impact professionals, the Certified Quality Assurance in Learning and Education (CQAL) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 11 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CQAL holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Quality Assurance in Learning and Education
Acronym
CQAL
Category
Learning & Development
Level
Advanced
Duration
11 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

Instructional Design and Curriculum Development
Facilitation, Delivery and Learner Engagement
Digital, Blended and E-Learning
Assessment, Evaluation and Quality Assurance
Learning Strategy, Leadership and Administration
Professional Ethics and Governance
Course Curriculum

Programme Modules

The full programme, module by module.

1
Foundations and Professional Context of Certified Quality Assurance in Learning and Education
Certified Quality Assurance in Learning and Education: industry context, trends and professional standards · Principles of teaching, training and learning · Adult learning theory (andragogy) · The learning and development profession
2
Quality Audit and Assurance
Governance and compliance KPIs · Risk and control effectiveness metrics · GRC platforms and technology · Emerging governance technologies
3
Procurement maturity assessment
Procurement maturity assessment · Driving measurable procurement value · Governance and compliance KPIs · Contract performance, remedies and variations
4
Risk and control effectiveness metrics
Risk and control effectiveness metrics · Benchmarking against standards · Maturity and capability assessment · Driving measurable governance improvement
5
Continuous improvement of controls
Continuous improvement of controls · Assurance and audit outcomes · Stakeholder trust and reputation metrics · Negotiating with suppliers
6
Driving measurable governance improvement
Driving measurable governance improvement · GRC platforms and technology · Data analytics for assurance
7
Regulatory technology
Regulatory technology (RegTech) · Reporting and disclosure tools · Audit and control automation
8
Ethics and Integrity
Roles, conduct and professional standards in banking · Ethics and integrity in banking · Professional ethics and banking conduct · Treating customers fairly and market conduct
9
Self-Leadership
Wellbeing and personal-effectiveness learning · Workplace wellbeing strategy · Crisis, resilience and contingency planning · Professional standards and self-regulation
10
People Administration
NGO financial management and budget-versus-actual discipline · Capacity and performance management · The customer experience (CX) discipline · Loyalty programmes and rewards
11
Customers and Markets
Aligning marketing and sales (smarketing) · Sales and marketing transformation · Digital and data-driven go-to-market · Agile marketing and experimentation
12
Projects and Delivery
Project data, reporting and analytics · AI and predictive project analytics · Emerging project technologies · Programme management principles
13
Inclusion and Culture
Building a culture of compliance · Digital accessibility and inclusion · Frontline coaching, quality monitoring and team culture · Financial inclusion strategy
14
Legal and Policy
Procurement and contract management · Advocacy and policy engagement · Regulatory compliance and market requirements · Regulatory and fair-treatment obligations
15
Cross-Cultural Leadership
International and cross-border tax · Managing virtual and cross-cultural teams · Expanding into regional and export markets · Global and comparative HR contexts
16
Suppliers and Partners
Procurement and asset management under donor rules · Vendor selection and management · Supply market analysis · Payables, procurement controls and supplier fraud
17
Sustainability
Carbon markets and climate finance · Professional roles, boundaries and settings · Ethical principles and codes of practice · Monitoring sustainability outcomes
18
Public and Community Context
Proposal development and donor reporting · Psychoeducation and public communication · Media and public communication · Peer support and consultation
19
Knowledge and Learning
Process and control documentation · Tender planning and documentation · Cognitive load and learning science · Blended and hybrid learning design
20
Leadership and Management
Requirements gathering and management · Project management plan development · Earned value management · Issue and problem management
21
People and Capability
Delegating for development · Managing resistance and capability building · Supplier development and improvement · Coaching and skill development
22
Strategy and Direction
Sourcing strategies and portfolio (Kraljic) · Negotiation strategy and planning · Strategic customer relationships · Guard force management and supervision
23
Operations and Delivery
Competitive bidding processes · Campaign planning and the content calendar · Key account management and account planning · What service quality actually means to a customer
24
Communication and Influence
Language and communication training · Continuous feedback and performance conversations · Safety communication and campaigns · Toolbox talks and safety communication
25
Change and Innovation
Organisational change management · Change and adoption in projects · Innovation and continuous delivery · Agile and digital transformation projects
26
Data and Measurement
Data and information requirements · Data analytics in audit · Performance scorecards and reviews · Marketing measurement and attribution
27
Financial Acumen
Complaints, accountability and fitness to practise · Costing production: standard costs, variances and the true cost of scrap · Legal responsibilities and professional bodies · Vehicle financing, insurance and total cost of ownership conversations
28
Risk and Governance
Qualitative and quantitative risk analysis · Governance of campaigns and spend · Managing price and discount governance · Managing growth, risk and resilience
29
Stakeholders and Partners
NGO governance, boards and registration · Managing boundaries and dual relationships · Stakeholder and sponsor management · Reporting to boards and executives
30
Digital and Technology
Customer service technology stack · Technology selection and integration · Emerging service technologies · Digital, mobile and internet banking

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Quality Audit and Assurance — applied to your own work
  • Procurement maturity assessment — applied to your own work
  • Risk and control effectiveness metrics — applied to your own work
  • Continuous improvement of controls — applied to your own work
  • Driving measurable governance improvement — applied to your own work
  • Regulatory technology — applied to your own work
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Frequently Asked Questions

Common Questions

What is the CQAL certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CQAL?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CQAL certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CQAL internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CQAL certification?

The Certified Quality Assurance in Learning and Education is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CQAL certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CQAL?

The Certified Quality Assurance in Learning and Education is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CQAL?

The Certified Quality Assurance in Learning and Education carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CQAL while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CQAL?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CQAL strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector

I earned my CQAL while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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