What is the Certified Clinical Trauma Professional?

The Certified Clinical Trauma Professional is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Occupational Health & Safety.

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Clinical Trauma Professional in Jamaica

Executive Summary

Certified Clinical Trauma Professional

Designed for today’s high-impact professionals, the Certified Clinical Trauma Professional (CCTP) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 10 Weeks programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CCTP holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Clinical Trauma Professional

Acronym

CCTP

Who Should Enrol?

Counsellors and Therapists
Coaches and Wellbeing Practitioners
Social and Community Workers
Helping-Profession Practitioners

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches

✦Assessment, Case Formulation and Treatment Planning

✦Therapeutic Skills, Alliance and Communication

✦Specialised Populations and Presenting Concerns

✦Coaching, Wellbeing and Positive Psychology

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Clinical Trauma Professional

Certified Clinical Trauma Professional: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Safety, Containment and Referral

The boundary between coaching and therapy
The working alliance and coaching presence
Ethics, supervision and reflective practice
Building and running a coaching practice
Clinical assessment and shared formulation
Therapeutic modalities and choosing an approach
Risk assessment and safeguarding in practice
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma
Outcome monitoring in therapeutic work

Presence Under Distress

The working alliance and coaching presence
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching
Goal setting and behavioural change in coaching
Mentoring, sponsorship and developmental relationships
Evaluating coaching outcomes
Team coaching and the team as client
Cultural context and coaching across difference
Referral, multi-agency work and the client pathway
Contracting and the three-way agreement

Boundaries and Practitioner Wellbeing

Ethics, supervision and reflective practice
Building and running a coaching practice
The boundary between coaching and therapy

Working With Culture and Context

Cultural context and coaching across difference
The working alliance and coaching presence
Contracting and the three-way agreement

Review and Supervision

Ethics, supervision and reflective practice
Evaluating coaching outcomes
The working alliance and coaching presence

Recognising Clinical Need

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement

Goals and Measurement

Quality and delivery metrics
Managing schedule and budget performance
Agile metrics and velocity
Setting objectives and marketing KPIs
Funnel, pipeline and conversion metrics
Customer and brand health metrics
Brand health and measurement
Dashboards and performance reporting
Analytical techniques and bias
Preparing financial statements
Capacity and performance management
Managing performance through coaching
Dashboards, metrics and management information
Performance management systems and KPIs
Managing performance day to day

Leadership Context

Cyber risk management
Fertility management and record-keeping
Financial reporting frameworks (IFRS/GAAP)
SME portfolio management
Training and change management
Vendor and partner management
Upgrades and roadmap management
Consulting with sponsors and managers
Influencing and gaining buy-in
Team leadership in L&D
Knowledge management and sharing
Interpreting financial statements
Integrated and sustainability reporting
Reporting quality and governance
Management accounts and dashboards

Culture and Inclusion

Budget vs actual and variance
Cost and profitability analysis
Forecasting and planning
Data visualisation for finance
Service culture and brand promise
Building a customer-centric culture
Building a service culture
Building a culture of compliance
Financial inclusion and agency banking
Awareness and security culture
Financial inclusion strategy
Building a learning culture
Building a coaching culture
Nomination, succession and diversity
The business case for diversity and inclusion

Client Relationships

Vendor, venue and supplier contracting for events
Communicating financial results
Attachment and developmental theory
Subcontractor and supplier management
Managing boundaries and dual relationships
Client feedback and satisfaction
Peer support and consultation
Goal setting and contracting
The project environment and stakeholders
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Sustaining ethical, effective practice
Partnership building and multi-stakeholder platforms
Relationship management and retention
Stakeholder mapping and collaboration

Risk and Compliance

Corporate governance principles and purpose
Accounting concepts, principles and the regulatory landscape
Ethical frameworks and codes of practice
Governance, risk and compliance (GRC)
The regulatory and legal environment
Governance and organisational value
Public, private and non-profit governance
Responsible and sustainable governance
Governance frameworks and codes
Compliance frameworks and programmes
Compliance monitoring and testing
Security governance and management systems
Likelihood, impact and risk rating
Risk treatment and countermeasures
Intelligence-led risk assessment

Evidence and Research

Decision support and insight
Psychodynamic and psychoanalytic approaches
Record-keeping and data protection
Evidence-based improvement
Evidence-based practice
Evidence-based practice and research literacy
Project data, reporting and analytics
AI and predictive project analytics
Data quality and governance
Customer personas and insight
Marketing analytics and attribution
Data quality and master data management
Comparable sales analysis and market evidence
Measurement and analytics for media and social campaigns
Health records, data and confidentiality

Wellbeing and Resilience

Wellbeing and resilience coaching
Managing growth, risk and resilience
Operational risk and resilience
Stress testing and scenario analysis
Wellbeing and holistic health strategy
Resilience, wellbeing and stress management
Working with organisations on wellbeing
Organisational resilience and adaptive strategy
Business continuity and resilience
Duty of care and risk management
Coaching for resilience and wellbeing
Wellbeing and personal-effectiveness learning
Workplace wellbeing strategy
Stress and psychosocial risk
Crisis, resilience and contingency planning

Workplace Context

The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Managing resistance and engagement
Communicating risk to the workforce
Worker engagement and empowerment
Motivation theories and engagement
Workforce and shift management in retail
Strengths, flow and engagement
Building trust and engagement
Stakeholder engagement strategy
Motivation and engagement
Assurance engagements and standards
Engagement and motivation
Measuring engagement and impact
Stakeholder mapping and engagement

Practice and Business

Go-to-market and channel strategy
Marketing planning and budgeting
Marketing and sales: scope, roles and value
The marketing concept and customer orientation
The marketing mix and the 7 Ps
Aligning marketing and sales (smarketing)
Digital disruption and modern go-to-market
Sales and marketing transformation
Digital and data-driven go-to-market
Agile marketing and experimentation
Marketing and sales ethics
Complaints, accountability and fitness to practise
Negotiation with buyers, suppliers and financiers
Legal responsibilities and professional bodies
Scaling technologies and business models

Digital Delivery

Driving effective, ethical outcomes
Ethics of technology in practice
Agile and digital transformation projects
Virtual and distributed teams
Emerging project technologies
Managing virtual and cross-cultural teams
Digital marketing strategy
Marketing technology stack
Digital advisory, e-extension and mobile services
Digital and self-service transformation
Self-service and digital support
Payment technology and switches
Cybersecurity and fraud technology
Technology governance and change control
Digital credit and alternative data

Programme Delivery

Capstone scoping: a real project or programme
Designing the project plan and schedule
Delivery, quality and stakeholder plan
Project initiation and chartering
Integrated project planning
Project management plan development
Resource planning and levelling
Quality planning and assurance
Communication planning and management
Building project relationships
Project management software and tools
Realising and measuring project value
Scheduling and planning tools
Automation in project delivery
Programme management principles

Community and Family Context

Corporate social responsibility and community impact
Group dynamics, facilitation and community mobilisation
Social media customer care
Customer and community engagement
Social performance and outreach
Corporate social responsibility communications
Community and lifelong learning
Environmental, social and governance (ESG)
Corporate responsibility and community
Social media management: platforms, communities and algorithms
Sustainability and social impact in projects
Community natural-resource governance
Designing and facilitating groups
Community engagement and equity
Social media and community management

Health Context

Healthy work design
Absence and health management
Confidentiality and health data
Psychoeducation and workshops
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Designing an intervention or programme
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Health, safety and compliance in delivery
Ethical, risk and feasibility considerations

Standards and Quality

Continuous improvement and retrospectives
Driving measurable delivery improvement
Quality control and continuous improvement
Integrated risk and quality control
Professional standards and ethics
Continuous improvement and optimisation
Professional case study and presentation
Risk assessment and safety planning
Continual improvement
Treatment planning and review
Managing complexity and comorbidity
In-process quality control and inspection
Costing production: standard costs, variances and the true cost of scrap
Service quality and the passenger experience in transport
Quality management on site: inspections, hold points and defects

Conflict and Resistance

Property viewings, offers and negotiation to close
Managing risk and difficult cases
Managing difficult conversations
Managing resistance and readiness
Conflicts of interest and procurement ethics
Negotiation and conflict management
Conflict resolution and negotiation
Conflicts of interest and transparency
Commercial negotiation and value capture
Sponsorship and negotiation selling
Negotiation with clients and partners
Difficult conversations and feedback
Negotiation and conflict resolution
Difficult conversations and managerial courage
Managing resistance and capability building

Records and Reporting

Data, records and confidentiality tech
Professional writing and reports
Writing advisory reports that drive decisions
Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation
Reporting and dashboards
Document and configuration management
Reporting to leadership
Workplace and organisational contexts
Professional report writing and presentation
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Process and control documentation
Control monitoring and reporting

Coaching Practice

Quality monitoring and coaching
Coaching and quality monitoring
Coaching for performance
Measuring coaching and mentoring impact
Coaching models and frameworks (GROW)
Facilitation, coaching and mentoring
Mentoring and sponsorship
Coaching challenging situations
Measuring coaching impact
Solvency, capital and prudential supervision
Measuring coaching outcomes
Coaching and developing team members
Sales enablement and coaching

Ethics and Safeguarding

Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Ethics and independence
Ethics in communications
Ethics and suitability
Ethics and professional standards in finance
Ethics, confidentiality and professional conduct in HR
Data ethics, privacy and responsible analytics
Responsible and ethical service
Ethics and duty of care
Professional ethics and duty of care
Ethical decision-making under pressure

Communication Skills

Communicating technical information to diverse audiences
Communication and interpersonal skills
Closed-loop feedback systems
Influencing and presenting insights
Professional and persuasive communication
Crisis communications
Communications strategy and planning
Influencer and partnership communications
Internal communications
Event and sponsorship communications
Communications analytics
Communicating with families and carers
Psychoeducation and public communication
Integrated marketing communications
Professional presentation and pitching

Development and Learning

Lessons learned and development
Scaling delivery capability
Schedule development and optimisation
Team development and effectiveness
Goal setting and action planning
Accountability and follow-through
Meaning, purpose and values
Outcome and process measures
Complaint data and learning
Training and capability building
Development banking and project finance
Supplier development and innovation
Continuing professional development
Measuring development impact
Cognitive load and learning science

Groups and Facilitation

Team leadership in field and project settings
Practice management systems
Leading service teams
Team leadership in customer service
Team leadership in banking operations
Innovation and fintech collaboration
Microfinance and group lending
Facilitation skills and presence
Psychometric and screening tools
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Team leadership in sales and marketing
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams

Behaviour and Change

Patching and change management
Emerging tools and innovation
Working with referrers and multidisciplinary teams
Behaviour change and adoption of innovations
Foreign exchange and treasury operations
Foreign exchange and hedging
Change management and adoption
Motivation and self-directed learning
Cost concepts, classification and behaviour
Regulatory change management
Leading technology adoption and change
Buyer behaviour and the customer journey
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design

Professional Leadership Practice

Omnichannel and channel management
Queue management and service flow
Front-office and reception management
Performance management in service
Handling escalations as a leader
Teller operations, cash handling and vault management
Operational efficiency and channel management
Reconciliation and nostro/vostro management
Enterprise risk management in banks
Liquidity risk and asset-liability management
Business continuity and crisis management
Earned value management
Procurement and contract management
Vendor selection and management
Issue and problem management

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Clinical Trauma Professional principles aligned with recognised counselling, coaching and ethical practice standards
Apply evidence-based methods to improve counselling, coaching and psychological wellbeing
Master counselling theories, models and approaches and assessment, case formulation and treatment planning
Apply therapeutic skills, alliance and communication and specialised populations and presenting concerns in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in counselling

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CCTP certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CCTP?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CCTP certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCTP internationally recognised?

What is the cost of the CCTP certification?

The Certified Clinical Trauma Professional is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCTP certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCTP?

The Certified Clinical Trauma Professional is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCTP?

The Certified Clinical Trauma Professional carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCTP while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCTP?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CCTP strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Certified Clinical Trauma Professional

Certified Clinical Trauma Professional

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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