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👥 Human Resources  ·  Intermediate

Certified HR Administration and Coordination Expert

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CHRD)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified HR Administration and Coordination Expert

Designed for today’s high-impact professionals, the Certified HR Administration and Coordination Expert (CHRD) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 10 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CHRD holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified HR Administration and Coordination Expert
Acronym
CHRD
Category
Human Resources
Level
Intermediate
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • HR Managers and Directors
  • HR Business Partners
  • Learning and Development Managers
  • Employee Relations and OD Specialists
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards CHRO and senior people-management roles
Professional Recognition
Credential aligned with SHRM, CIPD and ILO Labour Standards
Leadership Capability
Develop the strategic and operational skills to lead complex human resource management functions
Organisational Impact
Design and implement human resource management systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to human resource management
Global Employability
Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide
Competency Framework

Core Competencies You Will Develop

Talent Acquisition, Resourcing and Onboarding
Learning, Development and Talent Management
Performance, Reward and Employee Relations
HR Strategy, Analytics and Workforce Planning
Employment Law, Compliance and HR Governance
Professional Ethics and Governance
Course Curriculum

Programme Modules

The full programme, module by module.

1
Foundations and Strategic Context of Certified HR Administration and Coordination Expert
Certified HR Administration and Coordination Expert: industry context, trends and professional standards · The HR function: roles, operating models and value creation · Aligning HR strategy with organisational strategy · The employee lifecycle and HR value chain
2
Attracting and Hiring Well
Selection validity and structured hiring · Flexible and hybrid working design · Onboarding and time to productivity · Benefits design, pensions and flexible benefits
3
Designing Roles and Paying Fairly
Job design and role architecture · Reward architecture and pay equity · Inclusion and the fairness of people decisions · Evaluating learning impact (Kirkpatrick, ROI)
4
Managing Performance and Capability
Performance management that changes behaviour · Absence, capability and ill-health management · Employee engagement and what actually drives it · Confidentiality and handling sensitive data
5
Discipline, Grievance and Fair Process
Employee relations, discipline and fair process · Employment compliance and the HR risk agenda · Collective relations and union engagement · Health and safety legal duties
6
Developing, Retaining and Exiting
Learning transfer and capability building · Career architecture and internal mobility · Exit, offboarding and organisational memory · Attachment and developmental theory
7
The HR Professional Remit
The HR operating model and business partnering · Employment compliance and the HR risk agenda · HR service delivery and case management · Vendor management and system governance
8
Operations and Service
People analytics maturity and operating model · Cost, quality and cycle-time metrics · Employee and manager self-service · Data quality, integration and master data
9
Risk and Governance
Regulatory compliance and audit · Fire risk assessment methodology · Regulatory compliance and audits · Leading governance projects and change
10
Technology and Systems
Applicant tracking systems and recruitment analytics · Digital HR and the employee experience platform · Digital procurement and the future of the profession · Security governance and management systems
11
Projects and Delivery
Communication strategy in change programmes · Workforce planning and the capability gap · Driving effective, ethical outcomes · Psychoeducation and workshops
12
Ethics and Professional Standards
Ethical use of AI and analytics in HR · Culture, ethics and behaviour change · Data ethics, privacy and responsible analytics · Ethics and duty of care
13
Health and Wellbeing at Work
Working with organisations on wellbeing · Contractor and visitor safety · Predictive safety analytics · Automation and safety technology
14
Teams and Collaboration
Facilitation and difficult conversations · Virtual and hybrid facilitation · Facilitation, coaching and mentoring · Professional case study and presentation
15
Strategic Context
Organisational design principles and structures · Business case, cost and impact analysis · The HR business partner role and mandate · Consulting skills and contracting with the business
16
Diversity and Inclusion
Diversity and pay-equity analytics · Nomination, succession and diversity · The business case for diversity and inclusion · Brand strategy, identity and equity
17
International Practice
Cross-cultural communication · Managing virtual and cross-cultural teams · Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies · Global sourcing and trade
18
Standards and Improvement
Continuous improvement and lean HR · Continuous improvement and optimisation · Change talk and readiness · Professional roles, ethics and standards for agricultural practitioners
19
Workforce Practice
Future of work and workforce transformation · Customer (employee/manager) satisfaction · Recruitment marketing and candidate attraction · Talent review and succession in practice
20
People Development
Organisation development principles and practice · Coaching for performance · Advertising and creative development · Message development and testing
21
Performance and Measures
HR metrics, KPIs and the HR scorecard · Policy, planning and objectives · Strategy execution and the balanced scorecard · Managing performance through coaching
22
Culture and Wellbeing
Organisational culture assessment and change · Engagement, motivation and energisers · Climate-smart agriculture: productivity, adaptation, mitigation · Cost concepts, classification and behaviour
23
Legal and Compliance
Employment law framework and contracts of employment · Regulation of transport: authorities, conventions and licensing · Tariffs, regulation and the economics of essential services · Strengths, flow and engagement
24
Evidence and Analytics
People analytics and HR measurement · People analytics tooling and dashboards · Benchmarking and external data sources · Data, analytics and customer insight
25
Change and Organisation
Diagnosing organisational readiness for change · Commercial awareness and organisational context · Change management and adoption · The finance function and digital transformation
26
Leadership Practice
Inclusive leadership and allyship · Theories and models of leadership and management · Knowledge management and sharing · Budgeting and resource management
27
Communication and Influence
Management and board reporting · Environmental monitoring and reporting · Incident reporting and record-keeping · Working with referrers and multidisciplinary teams
28
Stakeholders and Partnering
Trends: ESG, transparency and stakeholder capitalism · Stakeholder trust and reputation metrics · Shareholder and stakeholder rights · Transparency and stakeholder trust
29
Learning and Training
Sustaining a learning organisation · Blended and hybrid learning design · Motivation and self-directed learning · Learning strategy and roadmaps
30
Financial Awareness
The banking system, intermediation and financial markets · Types of banks and financial institutions · Operational efficiency and cost-to-income · Financial statement and cash-flow analysis

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Attracting and Hiring Well — applied to your own work
  • Designing Roles and Paying Fairly — applied to your own work
  • Managing Performance and Capability — applied to your own work
  • Discipline, Grievance and Fair Process — applied to your own work
  • Developing, Retaining and Exiting — applied to your own work
  • The HR Professional Remit — applied to your own work
Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CHRD certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CHRD?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CHRD certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CHRD internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CHRD certification?

The Certified HR Administration and Coordination Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CHRD certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CHRD?

The Certified HR Administration and Coordination Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CHRD?

The Certified HR Administration and Coordination Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CHRD while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CHRD?

Graduates progress towards CHRO and senior people-management roles. The CHRD strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager
NGO Sector

I earned my CHRD while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead
Government
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