How long does this certification take?

The programme takes 10 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Intermediate Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified HR Administration and Coordination Expert (CHRD)

Executive Summary

Certified HR Administration and Coordination Expert

Designed for today’s high-impact professionals, the Certified HR Administration and Coordination Expert (CHRD) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 10 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CHRD holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified HR Administration and Coordination Expert

Acronym

CHRD

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding

✦Learning, Development and Talent Management

✦Performance, Reward and Employee Relations

✦HR Strategy, Analytics and Workforce Planning

✦Employment Law, Compliance and HR Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

The full programme, module by module.

1

Foundations and Strategic Context of Certified HR Administration and Coordination Expert

Certified HR Administration and Coordination Expert: industry context, trends and professional standards · The HR function: roles, operating models and value creation · Aligning HR strategy with organisational strategy · The employee lifecycle and HR value chain

2

HR Operations, Records and Risk

Employer brand and candidate experience · Employment law, contracts and HR documentation · HR operating models and the partnering role · Job design and role architecture

3

Employment law, contracts and HR documentation

Employment law, contracts and HR documentation · People analytics done honestly · HRIS, digital HR and AI in people decisions · Financial reporting frameworks (IFRS/GAAP)

4

HRIS, digital HR and AI in people

HRIS, digital HR and AI in people decisions · Global mobility and international employment · HR risk, ethics and the confidentiality boundary · HR service delivery and case management

5

HR risk, ethics and the confidentiality boundary

HR risk, ethics and the confidentiality boundary · Organisational design and development interventions · Forecasting and planning · Change, restructuring and consultation

6

HR service delivery and shared services

Decision support and insight · Employee and manager self-service · Data quality, integration and master data · Restructuring, redundancy and organisational change

7

Data quality, integration and master data

Data quality, integration and master data · Vendor management and system governance · Workforce reporting and storytelling with data · Pay structures, benchmarking and market pricing

8

Ethics and Integrity

Embedding values and behaviours · Conflicts of interest and integrity · Ethical use of AI and analytics in HR · Anti-corruption and financial-crime ethics

9

Self-Leadership

Communication and interpersonal skills · Digital and self-service transformation · Data-driven and personalised banking · Operational risk and resilience

10

People Administration

Applicant tracking systems and recruitment analytics · Linking performance to reward and consequence · Recruitment marketing and candidate attraction · Pay equity, transparency and reward governance

11

Customers and Markets

Customer (employee/manager) satisfaction · Sales and marketing transformation · Digital and data-driven go-to-market · Agile marketing and experimentation

12

Projects and Delivery

Implementation and change plan · Managing HR projects and change · Designing a transformation programme · Programme cycle management in NGOs

13

Inclusion and Culture

Cross-cultural and global inclusion · Diversity and pay-equity analytics · Organisational culture assessment and change · Building a culture of compliance

14

Legal and Policy

Designing an HR intervention or policy · Regulatory compliance and audit · Health and safety legal duties · Contract types and risk allocation

15

Cross-Cultural Leadership

Cross-cultural communication · Managing virtual and cross-cultural teams · Expanding into regional and export markets · Grades, standards and export certification (GlobalG.A.P.)

16

Suppliers and Partners

Procurement and supply chain: scope and value · The procurement cycle and operating models · Procurement’s contribution to organisational strategy · Public versus private procurement

17

Sustainability

Corporate social responsibility and ESG · Sustainability and responsible sourcing · Environmental, social and governance (ESG) · Sustainability reporting and disclosure

18

Public and Community Context

Sustaining ethical, effective practice · Facilitation, training and public presentation skills · Corporate social responsibility and community impact · Group dynamics, facilitation and community mobilisation

19

Knowledge and Learning

Learning technologies and the LMS · Evaluating learning impact (Kirkpatrick, ROI) · Instructional design and blended learning · Lessons learned and knowledge management

20

Leadership and Management

Absence, capability and ill-health management · Stakeholder engagement and risk management · Offer management, negotiation and pre-boarding · Performance and dispute management

21

People and Capability

Career development and internal mobility · Collective relations and union engagement · High-potential identification and talent reviews · Worker engagement and empowerment

22

Strategy and Direction

Real options and strategic investment · Corporate strategy and portfolio choices · Growth strategy: organic, M&A and partnerships · Strategic leadership at scale

23

Operations and Delivery

Span of control, delayering and operating models · Time-to-hire, quality-of-hire and cost metrics · Process automation and workflow · Cost, quality and cycle-time metrics

24

Communication and Influence

Communicating with families and carers · Communication planning and management · Managing expectations and influence · Conflict resolution and negotiation

25

Change and Innovation

Large-scale transformation and agile ways of working · Emerging tools and innovation · Change control and configuration · Organisational change management

26

Data and Measurement

Objective setting: KPIs, OKRs and cascading goals · Diagnosis and evidence gathering · Data protection and employee privacy · Predictive and prescriptive analytics

27

Financial Acumen

Headcount budgeting and establishment control · Employer branding and employee value proposition (EVP) · ROI, CAC and lifetime value · Financial and technical feasibility analysis

28

Risk and Governance

Continuous risk monitoring · Crisis management and command · NGO governance, boards and registration · Grant compliance and restricted funding management

29

Stakeholders and Partners

The HR business partner role and mandate · Stakeholder mapping and engagement · Stakeholders, agency and accountability · Board reporting and information flows

30

Digital and Technology

Digital HR and the employee experience platform · Digital channels and performance marketing economics · Safety management systems (ISO 45001) · The finance function and digital transformation

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

HR Operations, Records and Risk — applied to your own work
Employment law, contracts and HR documentation — applied to your own work
HRIS, digital HR and AI in people — applied to your own work
HR risk, ethics and the confidentiality boundary — applied to your own work
HR service delivery and shared services — applied to your own work
Data quality, integration and master data — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

You are viewing Certified HR Administration and Coordination Expert — one of GLI's 1,990+ globally recognised professional certifications.

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CHRD certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CHRD?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CHRD certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CHRD internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CHRD certification?

The Certified HR Administration and Coordination Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CHRD certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CHRD?

The Certified HR Administration and Coordination Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CHRD?

The Certified HR Administration and Coordination Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CHRD while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CHRD?

Graduates progress towards CHRO and senior people-management roles. The CHRD strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager

NGO Sector

“

I earned my CHRD while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead

Government

Certified HR Administration and Coordination Expert

Certified HR Administration and Coordination Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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