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🎓 Learning & Development  ·  Advanced

Certified Training Evaluation and Impact Measurement Expert

Online Certification  ·  11 Weeks  ·  Globally Recognised  ·  (CEVA2)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Training Evaluation and Impact Measurement Expert

Designed for today’s high-impact professionals, the Certified Training Evaluation and Impact Measurement Expert (CEVA2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 11 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CEVA2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Training Evaluation and Impact Measurement Expert
Acronym
CEVA2
Category
Learning & Development
Level
Advanced
Duration
11 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Trainers and Facilitators
  • Instructional and Curriculum Designers
  • Learning and Development Professionals
  • Academic and Education Administrators
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards senior L&D, academic and learning-leadership roles
Professional Recognition
Credential aligned with recognised instructional-design, quality-assurance and CPD standards
Leadership Capability
Develop the strategic and operational skills to lead complex instructional design functions
Organisational Impact
Design and implement instructional design systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to instructional design
Global Employability
Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide
Competency Framework

Core Competencies You Will Develop

Instructional Design and Curriculum Development
Facilitation, Delivery and Learner Engagement
Digital, Blended and E-Learning
Assessment, Evaluation and Quality Assurance
Learning Strategy, Leadership and Administration
Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Professional Context of Certified Training Evaluation and Impact Measurement Expert
  • Certified Training Evaluation and Impact Measurement Expert: industry context, trends and professional standards
  • Principles of teaching, training and learning
  • Adult learning theory (andragogy)
  • The learning and development profession
  • Roles, standards and professional ethics
  • The learning ecosystem and stakeholders
  • Learning strategy and business alignment
  • Learning cultures and the learning organisation
  • Equity, diversity and inclusive education
  • The evidence base for effective learning
  • Career pathways and professional development
2
Assumptions, constraints and dependencies
  • Analytical techniques and bias
  • Baseline setting and change control
  • Project management plan development
  • The two-year horizon: expertise, leadership and professional standing
  • Recertification, CPD and staying current
  • Building your professional portfolio and evidence of practice
  • Mentorship, networks and the community of practice
  • Ethics and professional responsibility
  • Decision rights and accountability
  • Anti-corruption and honest reporting
  • Stakeholder satisfaction
  • Prioritisation and portfolio value
  • Forecasting and variance analysis
  • Designing your first 90 days after certification
  • Your one-year professional development trajectory
3
Projects, programmes and portfolios
  • Projects, programmes and portfolios
  • Project management standards (PMI, PRINCE2)
  • The project environment and stakeholders
4
Project roles and the project manager
  • Project roles and the project manager
  • Business case and strategic alignment
  • Project governance and assurance
5
Ethics and professional responsibility
  • Ethics and professional responsibility
  • Preparing financial statements
  • Project initiation and chartering
  • Financial reporting frameworks (IFRS/GAAP)
  • Interpreting financial statements
  • Reporting quality and governance
  • Management accounts and dashboards
6
Requirements gathering and management
  • Requirements gathering and management
  • Budget vs actual and variance
  • Stakeholder identification and analysis
  • Cost and profitability analysis
  • Forecasting and planning
  • Data visualisation for finance
  • Decision support and insight
7
Deliverables, milestones and acceptance criteria
  • Communicating financial results
  • Psychodynamic and psychoanalytic approaches
  • Integrated project planning
  • Attachment and developmental theory
  • Professional roles, boundaries and settings
  • Ethical principles and codes of practice
  • Managing boundaries and dual relationships
  • Peer support and consultation
  • Sustaining ethical, effective practice
  • Ethical frameworks and codes of practice
  • Duty of care and risk management
8
Strategic Context
  • Strategy and performance management systems
  • Residential and commercial property markets
  • Comparable sales analysis and market evidence
  • Listing, marketing and selling property
  • Real estate marketing channels and property portals
  • Insurance products and lines of business
  • The automotive market: segments, brands and buyers
  • Electric and hybrid vehicles: what changes for the market
  • Automotive marketing and lead generation
  • Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
  • The retail landscape: formats, channels and the informal market
  • Fair treatment and market conduct
  • Competition and antitrust
  • Balancing business and consumer interests
  • Experimentation and causal inference in business
9
Inclusion and Equity
  • Inclusion and the fairness of people decisions
  • Diversity, inclusion and inclusive leadership
  • Complaints, accountability and fitness to practise
  • Assets, liabilities and equity reporting
  • Gender, youth and social inclusion in agricultural development
  • Community engagement and equity
  • Brand equity and positioning
  • Financial inclusion and the evolving customer
  • Digital accessibility and inclusion
  • Vulnerability management
  • Financial inclusion and serving underbanked markets
  • Financial inclusion and agency banking
  • Financial inclusion strategy
  • Nomination, succession and diversity
  • The business case for diversity and inclusion
10
Crisis and Resilience
  • Reputation and crisis communications
  • Operational risk and resilience
  • Business continuity and crisis management
  • Crisis communications
  • Emergency preparedness and response planning
  • Business continuity and recovery
  • Resilience, wellbeing and stress management
  • Wellbeing and resilience coaching
  • Managing growth, risk and resilience
  • Crisis management and recovery
  • Supplier dependency, development and continuity
  • Business continuity and contingency planning
  • Emergency, humanitarian and constrained procurement
  • Crisis management and command
  • Business continuity and resilience
11
Research and Method
  • Customer journey and experience design
  • Interest-rate risk and gap analysis
  • Spend analysis and segmentation
  • Supply market analysis
  • Training needs analysis
  • Root-cause analysis and problem solving
  • Security by design
  • Malware and attack analysis
  • Strategic analysis: PESTLE, SWOT and Porter’s Five Forces
  • Instructional design models (ADDIE, SAM)
  • Blended and hybrid learning design
  • Cost-volume-profit and break-even analysis
  • Standard costing and variance analysis
  • Financial modelling and scenario analysis
  • Sensitivity, scenario and what-if analysis
12
Knowledge and Records
  • Knowledge management and capability building
  • Incident reporting and record-keeping
  • Vehicle documentation, compliance and consumer protection
  • Health records, data and confidentiality
  • Legal responsibilities and professional bodies
  • Record-keeping and data protection
  • Data, records and confidentiality tech
  • Lessons learned and knowledge management
  • Professional documentation and presentation
  • Professional report writing and presentation
  • Process and control documentation
  • Tender planning and documentation
13
International and Donor Context
  • Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
  • Client feedback and satisfaction
  • Proposal development and donor reporting
  • Procurement and asset management under donor rules
  • Managing risk and difficult cases
  • Ethical, risk and feasibility considerations
  • Risk assessment and safety planning
  • Treatment planning and review
  • Change talk and readiness
  • Goal setting and action planning
  • Habit change and behaviour design
  • Evidence-based improvement
14
Leadership and Governance
  • Managing expectations and promises
  • Governance of service standards
  • Governance of the CX programme
  • Omnichannel and channel management
  • Queue management and service flow
  • Workforce management and scheduling
  • Front-office and reception management
  • Managing refunds, disputes and goodwill
  • Relationship management and retention
  • Performance management in service
  • Handling escalations as a leader
  • Managing complexity and comorbidity
  • Practice management systems
  • Managing difficult conversations
  • Writing advisory reports that drive decisions
15
Risk, Compliance and Assurance
  • Monitoring, control and reporting
  • Time and cost control
  • Risk identification and analysis
  • Qualitative and quantitative risk analysis
  • Risk response and contingency
  • Quality control and continuous improvement
  • Integrated risk and quality control
  • Regulatory compliance and biosafety
  • Implementation planning and risk management
  • Quality management systems and audits
  • Regulatory compliance and market requirements
  • Derivatives and risk instruments
  • Regulatory liquidity ratios (LCR, NSFR)
  • Governance, risk and compliance
  • Regulatory awareness (GDPR and beyond)
16
Resources and Value
  • Flexible budgets and rolling forecasts
  • Responsibility accounting and cost centres
  • Cost reduction and efficiency programmes
  • Capital budgeting: NPV, IRR and payback
  • Cost of capital and WACC
  • Capital structure and financing decisions
  • Continuous improvement of finance processes
  • Reading financial statements as a manager
  • AML, KYC and financial crime prevention
  • Investment appraisal and the cost of capital
  • Financial regulation and prudential supervision
  • Non-revenue water, metering and cost recovery
  • Geology, exploration and resource estimation
  • Lessons learned and development
  • Health financing: budgets, insurance and out-of-pocket realities
17
Evidence and Reporting
  • Board reporting and information flows
  • Compliance monitoring and testing
  • Data protection and privacy
  • Governance of ESG and reporting
  • Analytics translation: from data to decision
  • Attrition, engagement and productivity analytics
  • Communicating and reporting to leadership
  • Data ethics, privacy and responsible analytics
  • People analytics and HR measurement
  • Management and board reporting
  • Environmental monitoring and reporting
  • Baseline surveys and data collection tools
  • Data quality, analysis and reporting
  • Driving effective, ethical outcomes
  • Designing and facilitating groups
18
Stakeholders and Engagement
  • Employee experience and engagement
  • Stakeholder mapping and collaboration
  • Managing difficult stakeholders
  • Stakeholder mapping in banking
  • Customer and community engagement
  • Assurance engagements and standards
  • Stakeholder communications
  • Engagement and motivation
  • Measuring engagement and impact
  • Stakeholder mapping and engagement
  • Engagement, motivation and energisers
  • Group dynamics, facilitation and community mobilisation
  • Proactive engagement and success
  • Win-back and re-engagement
  • Stakeholders and users of financial information
19
Planning and Delivery
  • Measuring change and project impact
  • Sustainability and social impact in projects
  • Health, safety and compliance in delivery
  • Project KPIs and performance metrics
  • Quality and delivery metrics
  • Project management maturity assessment
  • Driving measurable delivery improvement
  • Developing the project business case
  • Project budgeting and financial control
  • Financial risk in projects
  • Realising and measuring project value
  • Event risk, safety and contingency planning
  • The vehicle sales process from enquiry to delivery
  • Demand, master scheduling and material requirements planning
  • Capacity planning and line balancing
20
Communication and Influence
  • Ethics in communications
  • Communications strategy and planning
  • Internal communications
  • Corporate social responsibility communications
  • Presentation and public speaking
  • Professional report and presentation
  • Cryptography and secure communications
  • Facilitation skills and presence
  • Virtual and hybrid facilitation
  • Voice, communication and delivery
  • Facilitation, coaching and mentoring
  • Professional and persuasive communication
  • Safety communication and campaigns
  • Communicating risk to the workforce
  • Toolbox talks and safety communication
21
Quality and Improvement
  • Process improvement and lean thinking
  • Quality management and standards
  • Productivity and efficiency improvement
  • Professional standards and ethics (CIPS)
  • Supplier development and improvement
  • Data quality and master data management
  • Sustainable procurement principles and standards
  • Testing, quality assurance and defect economics
  • In-process quality control and inspection
  • Industrial utilities, energy and process safety interfaces
  • Costing production: standard costs, variances and the true cost of scrap
  • Quality planning and assurance
  • Data quality and governance
  • Professional standards and ethics
  • Continuous improvement and optimisation
22
People and Capability
  • Leading project teams
  • Team development and effectiveness
  • Coaching and developing team members
  • Managing virtual and cross-cultural teams
  • Building high-performing project teams
  • Team leadership in sales and marketing
  • Land-use planning, capability and degradation management
  • Facilitation, training and public presentation skills
  • Team leadership in field and project settings
  • Psychoeducation and workshops
  • Working with organisations on wellbeing
  • Talent sourcing channels and pipelines
  • High-potential identification and talent reviews
  • Workforce planning and the capability gap
  • Learning transfer and capability building
23
Technology and Systems
  • CRM and marketing automation platforms
  • Designing an intervention or programme
  • Communicating technical information to diverse audiences
  • Scaling technologies and business models
  • Professional case study and presentation
  • Digital and market transformation
  • Digital advisory, e-extension and mobile services
  • System operation and performance
  • Digital and self-service transformation
  • Closed-loop feedback systems
  • Self-service and digital support
  • Environmental management systems (ISO 14001)
  • Evidence-based practice
  • Digital permits and inspections
  • Automation and safety technology
24
Environment and Sustainability
  • Policy, institutions and the enabling environment for agriculture
  • Corporate social responsibility and community impact
  • Environmental flows and sustainability
  • Social media customer care
  • Responsible and sustainable banking
  • Social performance and outreach
  • Sustainable and green banking
  • Sustainability and green IT
  • Emerging assurance areas (ESG)
  • Sustainability, ESG and integrated value
  • Goal setting and contracting
  • Social media management: platforms, communities and algorithms
  • Measurement and analytics for media and social campaigns
  • Integrated and sustainability reporting
  • Market analysis and environmental scanning
25
Ethics and Accountability
  • Complaints, redress and accountability
  • Responsible and ethical service
  • Roles, conduct and professional standards in banking
  • Ethics and integrity in banking
  • Professional ethics and banking conduct
  • Treating customers fairly and market conduct
  • Integrity, confidentiality and conflicts
  • Anti-corruption and financial-crime ethics
  • Data ethics and customer privacy
  • Regulatory duty and accountability
  • Bribery, corruption and conduct risk
  • Ethics and fair customer treatment
  • Professional ethics in customer service
  • Professional ethics in technology
  • Data ethics, privacy and protection
26
Policy and Institutions
  • Policy, planning and objectives
  • Public versus private procurement
  • Policy administration and customer service in insurance
  • Public health programmes: prevention and outreach
  • Psychoeducation and public communication
  • Media and public communication
  • Advocacy and policy engagement
  • Workplace and organisational contexts
  • Types of banks and financial institutions
  • Public, private and non-profit governance
  • Performance management systems and cycles
27
Service and Beneficiaries
  • Cross-functional collaboration with product and service
  • Advisory service design and delivery
  • Water-user associations and governance
  • Customer service and experience principles
  • Customer expectations and satisfaction
  • The customer experience (CX) discipline
  • Service culture and brand promise
  • Customer experience transformation
  • Innovation in service delivery
  • Service KPIs: CSAT, NPS, CES, SLAs
  • Continuous improvement in service
  • Customer and journey analysis
  • Designing a service or experience improvement
  • Customer experience strategy
  • Customer journey mapping
28
Safety and Wellbeing
  • Accountability and follow-through
  • Contractor and visitor safety
  • Predictive safety analytics
  • Legal and ethical protection
  • Insurance regulation and consumer protection
  • Measuring coaching outcomes
  • Strengths, flow and engagement
  • Meaning, purpose and values
  • Telehealth and digital care delivery
  • Outcome and process measures
  • Healthcare quality, safety and accreditation
  • Measuring brand health
  • Data protection and customer privacy
  • Safety management systems (ISO 45001)
  • Product safety and standards
29
Procurement and Supply
  • Procurement’s contribution to organisational strategy
  • Supply markets and the enabling environment
  • Contract types and risk allocation
  • Contract administration and variation
  • Contract performance and exit
  • Contract governance and compliance
  • Supply chain risk identification and mapping
  • Fair trade and responsible supply
  • Contract performance, remedies and variations
  • Procurement fraud, collusion and bid rigging
  • Vendor, venue and supplier contracting for events
  • Employment relationship and the psychological contract
  • Procurement and supply chain: scope and value
  • The procurement cycle and operating models
  • Water supply systems: sources, treatment and distribution
30
Change and Innovation
  • Innovation and fintech collaboration
  • Foreign exchange and treasury operations
  • Technology governance and change control
  • Foreign exchange and hedging
  • Supplier development and innovation
  • Change management and adoption
  • The finance function and digital transformation
  • Regulatory change management
  • Large-scale transformation and agile ways of working
  • Evidence-based practice and research literacy
  • Psychometric and screening tools
  • Change and adoption in projects
  • Innovation and continuous delivery
  • Agile and digital transformation projects
  • Sales and marketing transformation
Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Training Evaluation and Impact Measurement Expert principles aligned with recognised instructional-design, quality-assurance and CPD standards
  • Apply evidence-based methods to improve instructional design, training delivery and learning management
  • Master instructional design and curriculum development and facilitation, delivery and learner engagement
  • Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in instructional design
Enrolment Process

How to Get Certified

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Frequently Asked Questions

Common Questions

What is the CEVA2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CEVA2?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CEVA2 certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CEVA2 internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CEVA2 certification?

The Certified Training Evaluation and Impact Measurement Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CEVA2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CEVA2?

The Certified Training Evaluation and Impact Measurement Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CEVA2?

The Certified Training Evaluation and Impact Measurement Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CEVA2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CEVA2?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CEVA2 strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager
NGO Sector

I earned my CEVA2 while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator
Government
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