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👥 Human Resources  ·  Executive

Certified Talent Marketplace Expert

Online Certification  ·  12 Weeks  ·  Globally Recognised  ·  (CTMX)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Talent Marketplace Expert

Designed for today’s high-impact professionals, the Certified Talent Marketplace Expert (CTMX) delivers a rigorous Executive-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 12 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CTMX holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Talent Marketplace Expert
Acronym
CTMX
Category
Human Resources
Level
Executive
Duration
12 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • HR Managers and Directors
  • HR Business Partners
  • Learning and Development Managers
  • Employee Relations and OD Specialists
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards CHRO and senior people-management roles
Professional Recognition
Credential aligned with SHRM, CIPD and ILO Labour Standards
Leadership Capability
Develop the strategic and operational skills to lead complex human resource management functions
Organisational Impact
Design and implement human resource management systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to human resource management
Global Employability
Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide
Competency Framework

Core Competencies You Will Develop

Talent Acquisition, Resourcing and Onboarding
Learning, Development and Talent Management
Performance, Reward and Employee Relations
HR Strategy, Analytics and Workforce Planning
Employment Law, Compliance and HR Governance
Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Strategic Context of Certified Talent Marketplace Expert
  • Certified Talent Marketplace Expert: industry context, trends and professional standards
  • The HR function: roles, operating models and value creation
  • Aligning HR strategy with organisational strategy
  • The employee lifecycle and HR value chain
  • HR competencies and professional standards (SHRM, CIPD)
  • The business partner and centre-of-excellence model
  • HR's role in culture, values and employer brand
  • Ethics, confidentiality and professional conduct in HR
  • Employment relationship and the psychological contract
  • Global and comparative HR contexts
  • Building a personal HR development plan
2
Designing Roles and Paying Fairly
  • Job design and role architecture
  • Reward architecture and pay equity
  • Inclusion and the fairness of people decisions
  • Learning transfer and capability building
  • Talent review and succession in practice
  • People analytics and HR measurement
  • Employment compliance and the HR risk agenda
  • The HR operating model and business partnering
  • Employer brand and candidate experience
  • Onboarding and time to productivity
  • Competency frameworks and skills taxonomies
  • Career architecture and internal mobility
  • Absence, capability and ill-health management
  • Collective relations and union engagement
  • Restructuring, redundancy and organisational change
3
Managing Performance and Capability
  • Performance management that changes behaviour
  • Absence, capability and ill-health management
  • Employee engagement and what actually drives it
  • Flexible and hybrid working design
  • Exit, offboarding and organisational memory
  • Workforce planning and the capability gap
  • Selection validity and structured hiring
  • Employee relations, discipline and fair process
  • HR service delivery and case management
  • HR technology selection and implementation
4
Discipline, Grievance and Fair Process
  • Employee relations, discipline and fair process
  • Employment compliance and the HR risk agenda
  • Collective relations and union engagement
5
Developing, Retaining and Exiting
  • Learning transfer and capability building
  • Career architecture and internal mobility
  • Exit, offboarding and organisational memory
6
The HR Professional Remit
  • The HR operating model and business partnering
  • Employment compliance and the HR risk agenda
  • HR service delivery and case management
7
Attracting and Hiring Well
  • Employer brand and candidate experience
  • Selection validity and structured hiring
  • Onboarding and time to productivity
8
Technology and Systems
  • Equipment and technology
  • Digital tax administration
  • Delivering technology change that people adopt
  • Vendor selection and managing technology suppliers
  • Digital user experience and accessibility
  • Managing technology teams and technical work
  • Digital ethics and algorithmic accountability
  • Building digital capability in an organisation
  • Strategy and performance management systems
  • Bancassurance and digital insurance models
  • Analytical techniques and bias
  • Preparing financial statements
  • Financial reporting frameworks (IFRS/GAAP)
  • Interpreting financial statements
  • Integrated and sustainability reporting
9
Projects and Delivery
  • Individual development planning
  • Wellness programmes and promotion
  • Reporting quality and governance
  • Crisis, resilience and contingency planning
  • Leading finance projects and change
  • Forecasting and planning (FP&A)
  • Enterprise resource planning (ERP) and finance systems
  • Tax planning, avoidance and evasion distinguished
  • Ratio and trend analysis
  • Leading governance projects and change
  • Audit planning and execution
  • Driving measurable delivery improvement
  • Developing the project business case
  • Project budgeting and financial control
  • Financial risk in projects
10
Ethics and Professional Standards
  • Ethics in communications
  • Ethics and professional standards in finance
  • Ethics and transparency in tax
  • Data ethics, privacy and responsible analytics
  • Ethics and duty of care
  • Professional ethics and duty of care
  • Confidentiality and health data
  • Ethical decision-making under pressure
  • Ethics and responsible leadership
  • Professional standards and ethics (CIPS)
  • Ethics and professional conduct in security
  • Ethics and fair customer treatment
  • Professional ethics in customer service
  • Responsible and ethical service
  • Ethics and integrity in banking
11
Health and Wellbeing at Work
  • Toolbox talks and safety communication
  • Resilience, wellbeing and stress management
  • Event risk, safety and contingency planning
  • Industrial utilities, energy and process safety interfaces
  • Management accounts and dashboards
  • Budget vs actual and variance
  • Health records, data and confidentiality
  • Telehealth and digital care delivery
  • Public health programmes: prevention and outreach
  • Cost and profitability analysis
  • Healthcare quality, safety and accreditation
  • Forecasting and planning
  • KPIs and performance reporting
  • Product safety and standards
  • Safety management systems overview (ISO 45001)
12
Teams and Collaboration
  • Cross-functional and matrix teams
  • Leading remote and hybrid teams
  • Team diversity and inclusion
  • High-performance team rituals and cadence
  • Productivity, collaboration and workflow tools
  • Coordination with teams and agencies
  • Data visualisation for finance
  • Working with referrers and multidisciplinary teams
  • Collaboration and teamwork
  • Servant leadership and self-organising teams
  • Facilitation and workshops
  • Facilitation, coaching and mentoring
  • Decision support and insight
  • Aligning teams around strategy
  • Team formation and effectiveness models (Tuckman, Lencioni)
13
Strategic Context
  • Customer experience strategy
  • Voice of the customer to the business
  • Business case and impact assessment
  • Business continuity and crisis management
  • Communications strategy and planning
  • Category management and strategy
  • Financial inclusion strategy
  • Business process mapping
  • Strategic analysis: PESTLE, SWOT and Porter’s Five Forces
  • Learning strategy and business alignment
  • Workplace wellbeing strategy
  • Brand and reputation as strategic assets
  • Growth strategy and demand generation
  • Designing a marketing or sales strategy
  • Marketing strategy and the mix
14
Diversity and Inclusion
  • Nomination, succession and diversity
  • The business case for diversity and inclusion
  • Financial inclusion and agency banking
  • Diversity, inclusion and inclusive leadership
  • Assets, liabilities and equity reporting
  • Reporting automation
  • Community engagement and equity
  • Brand equity and positioning
  • Financial inclusion and the evolving customer
  • Digital accessibility and inclusion
  • Financial inclusion and serving underbanked markets
  • Belonging, culture and employee resource groups
  • Cross-cultural and global inclusion
  • Diversity and pay-equity analytics
15
International Practice
  • Communicating financial results
  • Psychodynamic and psychoanalytic approaches
  • Transfer pricing and international tax
  • Cross-cultural communication
  • International and cross-border tax
  • Managing virtual and cross-cultural teams
  • Global sourcing and international trade
  • Attachment and developmental theory
  • Telecom products, tariffs and customer lifecycles
  • Content strategy across platforms
  • Media planning and buying
  • Professional roles, boundaries and settings
  • Ethical principles and codes of practice
16
Standards and Improvement
  • Quality planning and assurance
  • Quality control and continuous improvement
  • Integrated risk and quality control
  • Data quality and governance
  • Professional standards and ethics
  • Continuous improvement and optimisation
  • Managing boundaries and dual relationships
  • Peer support and consultation
  • Sustaining ethical, effective practice
  • Ethical frameworks and codes of practice
  • Benchmarking against standards and best practice
  • Continuous improvement cycles
  • Continuous environmental improvement
  • Management review and improvement
  • Integration with quality and environment
17
Workforce Practice
  • Communicating risk to the workforce
  • Workforce and shift management in retail
  • Workforce management and scheduling
  • Loyalty programmes and rewards
  • Workforce planning and scheduling
  • Employee experience and engagement
  • Customer and employee satisfaction
  • Career and talent development
  • Employee engagement models and drivers
  • Data protection and employee privacy
  • Strategic workforce planning and demand forecasting
  • High-potential identification and talent reviews
  • Succession planning and talent pipelines
  • Reward strategy and total reward frameworks
  • Talent sourcing channels and pipelines
18
People Development
  • Competency framework development
  • Knowledge management and capability building
  • Creating a coaching culture
  • Delegating for development
  • Managing resistance and capability building
  • Category management and strategy development
  • Supplier development and improvement
  • Artificial intelligence: capability, limits and responsible use
  • Agile delivery and iterative development
  • Strategic development and long-range positioning
  • Real estate development and project appraisal
  • Schedule development and optimisation
  • Sales enablement and coaching
  • Duty of care and risk management
  • Record-keeping and data protection
19
Performance and Measures
  • Social performance and outreach
  • Investment principles and objectives
  • Metrics and reporting
  • Performance management systems and cycles
  • Performance measurement and KPI dashboards
  • Interpreting financial performance
  • Continuous feedback and performance conversations
  • Complaints, accountability and fitness to practise
  • Leading and lagging metrics
  • Policy, planning and objectives
  • Strategy execution and the balanced scorecard
  • Quality and delivery metrics
  • Managing schedule and budget performance
  • Agile metrics and velocity
  • Setting objectives and marketing KPIs
20
Culture and Wellbeing
  • Learning cultures and the learning organisation
  • Engagement, motivation and energisers
  • Building a coaching culture
  • Legal responsibilities and professional bodies
  • Cost concepts, classification and behaviour
  • Policy and public engagement
  • Attrition, engagement and productivity analytics
  • Embedding values and behaviours
  • Managing resistance and engagement
  • Worker engagement and empowerment
  • Values, purpose and authentic leadership
  • Win-back and re-engagement
  • Building a service culture
  • Customer and community engagement
  • Building a culture of compliance
21
Legal and Compliance
  • Statutory compliance and filings
  • Regulatory reporting and disclosure
  • Financial regulation and prudential supervision
  • Client feedback and satisfaction
  • Governance, risk and compliance (GRC)
  • The regulatory and legal environment
  • Regulator and investor relations
  • Compliance frameworks and programmes
  • Compliance monitoring and testing
  • Regulatory change management
  • Health and safety legal duties
  • Compliance and regulatory projects
  • Health, safety and compliance in delivery
  • Procurement and contract value
  • Procurement and contract management
22
Evidence and Analytics
  • Evidence-based practice
  • Evidence-based practice and research literacy
  • Evidence-based improvement
  • Managing risk and difficult cases
  • Lessons learned and development
  • Project data, reporting and analytics
  • AI and predictive project analytics
  • Customer personas and insight
  • Marketing analytics and attribution
  • Web and campaign analytics
  • Customer data platforms and segmentation
  • Data ethics, privacy and protection
  • Data analytics in audit
  • Evidence, judgement and scepticism
  • Data migration and cleansing
23
Change and Organisation
  • Technology governance and change control
  • Foreign exchange and hedging
  • Change management and adoption
  • The finance function and digital transformation
  • Governance and organisational value
  • Large-scale transformation and agile ways of working
  • Driving effective, ethical outcomes
  • Psychoeducation and workshops
  • Digital transformation and IT strategy
  • Procurement’s contribution to organisational strategy
  • Transformation versus incremental change
  • Managing organisational politics
  • Change control and configuration
  • Organisational change management
  • Change and adoption in projects
24
Leadership Practice
  • Grant compliance and restricted funding management
  • NGO financial management and budget-versus-actual discipline
  • Procurement and asset management under donor rules
  • Reinsurance and capacity management
  • Solvency, capital and prudential supervision
  • Disruption management: delays, claims and recovery
  • Energy efficiency and demand management
  • Range planning and category management
  • Ground control and strata management
  • Mine water, tailings and environmental management
  • Quality management on site: inspections, hold points and defects
  • Programme management principles
  • Portfolio management and prioritisation
  • Value management and business value
  • Working with organisations on wellbeing
25
Communication and Influence
  • Business intelligence and reporting
  • Facilitation, training and public presentation skills
  • Negotiation with buyers, suppliers and financiers
  • Communicating technical information to diverse audiences
  • Data quality, analysis and reporting
  • Professional report writing and presentation
  • Communication and interpersonal skills
  • Influencing and presenting insights
  • Integrated marketing communications (IMC)
  • Reputation and crisis communications
  • Negotiation and influencing
  • Professional presentation and pitching
  • Negotiation with clients and partners
  • Reporting to leadership
  • Media and public communication
26
Stakeholders and Partnering
  • Managing difficult stakeholders
  • Stakeholder mapping in banking
  • Relationship management and cross-selling
  • Wealth, SME and corporate relationships
  • Stakeholder communications
  • Stakeholders and users of financial information
  • Business partnering with the enterprise
  • Stakeholder mapping for the finance function
  • Business partnering and influencing
  • Managing audit and regulator relationships
  • Stakeholders, agency and accountability
  • The project environment and stakeholders
  • Stakeholder and sponsor management
  • Stakeholder rights and fair treatment
  • Stakeholder identification and analysis
27
Learning and Training
  • Training needs analysis and learning strategy
  • Monitoring, evaluation and learning for accountability
  • Designing and facilitating groups
  • Designing an intervention or programme
  • Group dynamics, facilitation and community mobilisation
  • Complaint data and learning
  • Training needs analysis
  • Instructional design models (ADDIE, SAM)
  • Cognitive load and learning science
  • The learning and development profession
  • Facilitation skills and presence
  • Motivation and self-directed learning
  • Virtual and hybrid facilitation
  • Blended and hybrid learning design
  • Peer learning and communities of practice
28
Financial Awareness
  • Operational efficiency and cost-to-income
  • Financial statement and cash-flow analysis
  • Development banking and project finance
  • SME lending and value-chain finance
  • Microfinance and group lending
  • Ethical, risk and feasibility considerations
  • Impact, blended and concessional finance
  • Total cost of ownership
  • Ration formulation and least-cost feeding
  • The role of finance in organisations and value creation
  • Financial, management and cost accounting distinguished
  • Professional case study and presentation
  • Cost recovery and tariffs
  • Cost, feasibility and impact analysis
  • The banking system, intermediation and financial markets
29
Operations and Service
  • Quality assurance and standards
  • Continuous improvement of finance processes
  • Expected credit loss and portfolio quality
  • Risk assessment and safety planning
  • The procurement cycle and operating models
  • Data quality and master data management
  • Data quality and the fitness-for-purpose test
  • Testing, quality assurance and defect economics
  • IT service management and support operations
  • Operating model redesign
  • Policy administration and customer service in insurance
  • Customer service technology stack
  • Emerging service technologies
  • Growing value through service
  • Leading service teams
30
Risk and Governance
  • Operational risk and resilience
  • Goal setting and contracting
  • Model risk and provisioning (IFRS 9)
  • Interest-rate risk and gap analysis
  • Asset-liability committee (ALCO) governance
  • Derivatives and risk instruments
  • Governance, risk and compliance
  • Control environment and risk assessment
  • Process and control documentation
  • Governance and the three lines model
  • Fraud risk and controls
  • Governance of the CX programme
  • Corporate governance in banks
  • Enterprise risk management in banks
  • Credit risk measurement and mitigation
Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Talent Marketplace Expert principles aligned with SHRM, CIPD and ILO Labour Standards
  • Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
  • Master talent acquisition, resourcing and onboarding and learning, development and talent management
  • Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in human resource management
Enrolment Process

How to Get Certified

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Frequently Asked Questions

Common Questions

What is the CTMX certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CTMX?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CTMX certification take to complete?

The programme is structured over 12 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CTMX internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CTMX certification?

The Certified Talent Marketplace Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CTMX certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CTMX?

The Certified Talent Marketplace Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CTMX?

The Certified Talent Marketplace Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CTMX while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CTMX?

Graduates progress towards CHRO and senior people-management roles. The CTMX strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager
NGO Sector

I earned my CTMX while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead
Government
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