What is the Certified Trauma and Crisis Counselor?

The Certified Trauma and Crisis Counselor is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Trauma and Crisis Counselor (CTCC)

Executive Summary

Certified Trauma and Crisis Counselor

Designed for today’s high-impact professionals, the Certified Trauma and Crisis Counselor (CTCC) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 10 Weeks programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CTCC holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Trauma and Crisis Counselor

Acronym

CTCC

Who Should Enrol?

Counsellors and Therapists
Coaches and Wellbeing Practitioners
Social and Community Workers
Helping-Profession Practitioners

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Crisis Assessment

✦Crisis Stabilisation

✦Emotional Regulation

✦Grief Following Crisis

✦Child and Adolescent Crisis Support

✦Post-Crisis Recovery

Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Trauma and Crisis Counselor · module 20 is the capstone

1

Trauma and Crisis Counselling Foundations

Continuity, disruption and organisational resilience · Emergency preparedness, response and recovery · Supply disruption: exposure, alternatives and tested continuity · Security operations: monitoring, incident response and recovery

2

Crisis Assessment

Organisational maturity, assessment and improvement programmes · Taxation: obligations, computation and dispute · Onboarding, probation and exit · Leadership development: designing programmes that transfer

3

Acute Stress Responses

Resilience: recovery, adaptability and sustainable performance · Managing crisis and acute distress · Trauma-informed practice and stabilisation · Risk appetite and enterprise risk

4

Trauma Response Patterns

Crisis and overdose response · Crisis response for travellers · Crisis intervention · Emergency and spill response

5

Crisis Stabilisation

Managing sensitive and crisis messaging · Leading in crisis and under scrutiny · Crisis, resilience and contingency planning · Succession, talent pipelines and leadership continuity

6

Psychological First-Line Support

Administrative systems: records, workflow and office operations · Crisis leadership and command · Crisis management and recovery · Records, documents and information governance

7

Grounding Techniques

Experiential and body-based practice in the session · Measuring therapeutic outcomes · Quality of the therapeutic relationship · Therapeutic modalities and choosing an approach

8

Emotional Regulation

Emotional intelligence and the emotional climate of a team · Employment compliance, contracts and workforce risk · IT governance, compliance and data protection obligations · Working within competence: scope, referral and continuity of care

9

Trauma-Informed Communication

Informed consent and capacity · Data-informed and evidence-based decisions · Psychoeducation and public communication · Child-centred communication and specialist interviewing

10

Crisis De-Escalation

Contact centre and service operations management · Decision governance: authority, documentation and review · De-escalation and difficult customers · Employee relations, discipline and workplace investigations

11

Grief Following Crisis

Silence, pacing and presence · Summarising and paraphrasing · Challenge and immediacy · Life transitions and meaning

12

Disaster and Community Trauma

Community, nonprofit and volunteer management · Continuity, disaster recovery and recovery objectives · Business continuity and disaster recovery · IT service management: availability, incidents and the service desk

13

Interpersonal Trauma

Supply chain systems, data and visibility · Market research and customer insight · Human-centred design: empathy, prototyping and iteration · Self-service and digital support

14

Child and Adolescent Crisis Support

Child and adolescent development · Child protection systems and where a practitioner sits in them · Child rights, the legal framework and the duty to report · Coaching and developing team members

15

Family Crisis Counselling

Systemic and family approaches · Couples and family work · Family and systemic involvement · Credit, receivables and counterparty exposure

16

Trauma Referral Pathways

Referral and stepped care · Case management and referral · Case management, referral and multi-agency working · Working within competence

17

Post-Crisis Recovery

Recovery and post-incident review · Service recovery and the recovery paradox · Post orders and SOPs · Site emergency preparedness and the first ten minutes

18

Crisis Documentation

Personal organisation: information, files and retrieval · Reporting and documentation · Documentation and notes · Employment compliance and the HR risk agenda

19

Trauma and Crisis Outcome Monitoring

Outcome measurement and monitoring · Management control systems and the review rhythm · Indicators and KPIs: designing measures that survive contact with people · Inventory: what it is for and what it costs

20

Trauma and Crisis Counselling Project

Group counselling and dynamics · Online and telephone counselling · Couples counselling approaches · Counselling micro-skills: reflecting, paraphrasing and summarising

Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range

21

Strategic Communication and Executive Presentation

Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask

22

Leadership and Team Effectiveness

Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · What critical reasoning is and what it is not · Situational and adaptive leadership

23

Analytical Thinking and Evidence-Based Reasoning

Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope

24

Professional Decision-Making

Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs

25

Negotiation, Influence and Stakeholder Management

Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain

26

Project and Execution Management

Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems

27

Financial Literacy for Professionals

Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support

28

Digital Skills, AI and Technology for Professionals

Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation

29

Ethics, Governance and Professional Accountability

Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance

30

Personal Effectiveness, Productivity and Career Growth

Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Crisis Assessment — applied to your own work
Acute Stress Responses — applied to your own work
Trauma Response Patterns — applied to your own work
Crisis Stabilisation — applied to your own work
Psychological First-Line Support — applied to your own work
Grounding Techniques — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

You are viewing Certified Trauma and Crisis Counselor — one of GLI's 1,990+ globally recognised professional certifications.

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CTCC certification?

The Certified Trauma and Crisis Counselor is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Trauma and Crisis Counselor, culminating in the capstone “Trauma and Crisis Counselling Project”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CTCC?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CTCC certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CTCC internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CTCC certification?

The Certified Trauma and Crisis Counselor is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CTCC certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CTCC?

The Certified Trauma and Crisis Counselor is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CTCC?

The Certified Trauma and Crisis Counselor carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CTCC while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CTCC?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CTCC strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Clinical Lead

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Senior Counsellor

NGO Sector

“

I earned my CTCC while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Wellbeing Programme Manager

Government

Certified Trauma and Crisis Counselor

Certified Trauma and Crisis Counselor

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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