How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Academic Administration Specialist (CAAS)

Q: What is the Certified Academic Administration Specialist?

The Certified Academic Administration Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

Executive Summary

Certified Academic Administration Specialist

Designed for today’s high-impact professionals, the Certified Academic Administration Specialist (CAAS) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CAAS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Academic Administration Specialist

Acronym

CAAS

Who Should Enrol?

Trainers and Facilitators
Instructional and Curriculum Designers
Learning and Development Professionals
Academic and Education Administrators

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior L&D, academic and learning-leadership roles

Professional Recognition

Credential aligned with recognised instructional-design, quality-assurance and CPD standards

Leadership Capability

Develop the strategic and operational skills to lead complex instructional design functions

Organisational Impact

Design and implement instructional design systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to instructional design

Global Employability

Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Instructional Design and Curriculum Development

✦Facilitation, Delivery and Learner Engagement

✦Digital, Blended and E-Learning

✦Assessment, Evaluation and Quality Assurance

✦Learning Strategy, Leadership and Administration

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

The full programme, module by module.

1

Foundations and Professional Context of Certified Academic Administration Specialist

Certified Academic Administration Specialist: industry context, trends and professional standards · Principles of teaching, training and learning · Adult learning theory (andragogy) · The learning and development profession

2

Curriculum Architecture and Accreditation

Curriculum, qualifications and accreditation · Assessment design, validity and fairness · Editorial quality, peer review and academic integrity · Facilitation, group dynamics and resistance

3

Governance and accountability

Governance and accountability · Responsible use of AI in learning · Accreditation and certification · Professional portfolio and presentation

4

Feedback and developmental conversations

Feedback and developmental conversations · Individual development planning · Career and talent development · Dashboards and reporting

5

Peer learning and communities of practice

Peer learning and communities of practice · Reflective practice and journaling · Emerging learning technologies · Coaching, mentoring and on-the-job development

6

Formative and summative assessment

Formative and summative assessment · Rubrics, marking and moderation · Analytical techniques and bias · Learner and stakeholder satisfaction

7

Return on investment and impact

Return on investment and impact · Feedback and learner analytics · Quality assurance and standards · Evaluation and impact plan

8

Leadership and Management

Team leadership in L&D · Content curation and management · Demand management and controlling maverick spend · Security governance and management systems

9

People and Capability

Creativity and critical-thinking development · Managing the training function as a business · Professional ethics in education and training · Technical and compliance training

10

Strategy and Direction

Digital learning strategy · Building strategic customer relationships · Translating insight into strategy · Scaling technologies and business models

11

Operations and Delivery

Quality standards and accreditation · Feasibility, cost and quality analysis · Negotiation strategy and planning · Investigation principles and process

12

Communication and Influence

Communicating risk to the workforce · Influencing and persuasion · Negotiation and conflict resolution · Executive communication and presence

13

Change and Innovation

Learning transformation and modernisation · Innovation and experimentation in learning · Sustaining transformation and benefits · Measuring learning transformation impact

14

Data and Measurement

Data protection and learner privacy · Learning KPIs and scorecards · Learning analytics and data · How adults actually learn: evidence over preference

15

Financial Acumen

Budget vs actual and variance · Meaning, purpose and values · Project budgeting and financial control · Value and benefits management

16

Risk and Governance

Ground control and strata management · Integrated and sustainability reporting · Underwriting principles and risk selection · How insurance works: risk pooling and the value chain

17

Stakeholders and Partners

Onboarding and induction design · Trends: ESG, transparency and stakeholder capitalism · Market entry modes and partner selection · The HR business partner role and mandate

18

Digital and Technology

Learning technology ecosystem · Digital, blended and low-bandwidth delivery · Environmental management systems (ISO 14001) · Digital permits and inspections

19

Ethics and Integrity

Ethical decision-making under pressure · Values, purpose and authentic leadership · Professional standards and ethics (CIPS) · Sustainability and responsible sourcing

20

Self-Leadership

Wellbeing and personal-effectiveness learning · Working with organisations on wellbeing · Wellbeing and resilience coaching · Servant leadership and self-organising teams

21

People Administration

NGO financial management and budget-versus-actual discipline · The customer experience (CX) discipline · Loyalty programmes and rewards · Performance management systems and cycles

22

Customers and Markets

Team leadership in customer service · The banking system, intermediation and financial markets · Banking products, services and delivery channels · Customer and community engagement

23

Projects and Delivery

Designing a learning programme or curriculum · Delivery and facilitation plan · Leading learning projects and change · Integrated project planning

24

Inclusion and Culture

Accessibility and universal design · Access to finance, grants and investment · Peer support and consultation · Building a customer-centric culture

25

Legal and Policy

Health and safety legal duties · Designing an HR intervention or policy · Employment law, contracts and HR documentation · Legal and regulatory responsibility

26

Cross-Cultural Leadership

Global and comparative HR contexts · Global mobility and international employment · Managing virtual and cross-cultural teams · Needs analysis and audience assessment

27

Suppliers and Partners

Vendor selection and management · Supply market analysis · Supply analysis, gaps and scenario planning · Vendor management and system governance

28

Sustainability

Social and collaborative learning · Ethical frameworks and codes of practice · The regulatory and legal environment · ESG principles and frameworks

29

Public and Community Context

Community and lifelong learning · Record-keeping and data protection · Facilitation, training and public presentation skills · Corporate social responsibility and community impact

30

Knowledge and Learning

Skills-based and continuous learning · Scaling learning across the organisation · Capstone scoping: a real learning challenge · AI and adaptive learning

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

Curriculum Architecture and Accreditation — applied to your own work
Governance and accountability — applied to your own work
Feedback and developmental conversations — applied to your own work
Peer learning and communities of practice — applied to your own work
Formative and summative assessment — applied to your own work
Return on investment and impact — applied to your own work

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

You are viewing Certified Academic Administration Specialist — one of GLI's 1,990+ globally recognised professional certifications.

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Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CAAS certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CAAS?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CAAS certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CAAS internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CAAS certification?

The Certified Academic Administration Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CAAS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CAAS?

The Certified Academic Administration Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CAAS?

The Certified Academic Administration Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CAAS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CAAS?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CAAS strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Head of Learning

Private Sector

“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

L&D Manager

NGO Sector

“

I earned my CAAS while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Lead Facilitator

Government

Certified Academic Administration Specialist

Certified Academic Administration Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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