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👥 Human Resources  ·  Advanced

Certified Organisational Resilience Planner

Online Certification  ·  11 Weeks  ·  Globally Recognised  ·  (CORRP)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Organisational Resilience Planner

Designed for today’s high-impact professionals, the Certified Organisational Resilience Planner (CORRP) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 11 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CORRP holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Organisational Resilience Planner
Acronym
CORRP
Category
Human Resources
Level
Advanced
Duration
11 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • HR Managers and Directors
  • HR Business Partners
  • Learning and Development Managers
  • Employee Relations and OD Specialists
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards CHRO and senior people-management roles
Professional Recognition
Credential aligned with SHRM, CIPD and ILO Labour Standards
Leadership Capability
Develop the strategic and operational skills to lead complex human resource management functions
Organisational Impact
Design and implement human resource management systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to human resource management
Global Employability
Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide
Competency Framework

Core Competencies You Will Develop

Talent Acquisition, Resourcing and Onboarding
Learning, Development and Talent Management
Performance, Reward and Employee Relations
HR Strategy, Analytics and Workforce Planning
Employment Law, Compliance and HR Governance
Professional Ethics and Governance
Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

1
Foundations and Strategic Context of Certified Organisational Resilience Planner
  • Certified Organisational Resilience Planner: industry context, trends and professional standards
  • Theories and models of leadership and management
  • The manager's roles, responsibilities and mindset
  • Leadership versus management and when each is needed
  • Situational and adaptive leadership
  • Values, purpose and authentic leadership
  • The organisational context and operating environment
  • Self-awareness and the leader's identity
  • Building credibility and executive presence
  • Ethics and responsible leadership
  • Personal leadership development planning
2
Leading Change That Holds
  • Leading strategic change
  • Power, coalitions and organisational politics
  • Culture as a strategic asset
  • Executive time, attention and decision cadence
  • Leading across cultures and geographies
  • Succession and the leadership pipeline
  • Executive ethics and the leader’s shadow
  • Leading in crisis and under scrutiny
  • The transition from doing to managing
  • Delegation and appropriate autonomy
  • Prioritisation and managing competing demands
  • Running meetings that produce decisions
  • Difficult conversations and managerial courage
  • Managing performance day to day
  • Building and leading a team
3
Alignment Behind a Change
  • Strategic alignment across an organisation
  • Setting and communicating strategic direction
  • Managing upward and across
  • Organisational design as a strategic choice
  • Leading under ambiguity and complexity
  • Strategic learning and the adaptive organisation
  • Developing strategic capability in others
  • The executive transition: from function to enterprise
  • Leading through other leaders
  • Building and running a top team
  • Working with a board and governance
  • Executive presence and credibility
  • The strategic narrative
  • Operational planning and workflow management
  • Decision making for managers
4
Coalitions and Resistance
  • Power, coalitions and organisational politics
  • Difficult conversations and managerial courage
  • Leading strategic change
  • Managing budgets and resources
  • Developing your own management practice
5
Leading Under Ambiguity
  • Leading under ambiguity and complexity
  • Strategic learning and the adaptive organisation
  • Decision making for managers
6
Culture and Consequence
  • Culture as a strategic asset
  • Managing performance day to day
  • Strategic alignment across an organisation
7
Sustaining the New Way
  • Strategic learning and the adaptive organisation
  • Operational planning and workflow management
  • Leading strategic change
8
Change
  • Digital transformation in banking
  • Foreign exchange and treasury operations
  • Operational risk and resilience
  • Technology governance and change control
  • Foreign exchange and hedging
  • Digital transformation strategy
  • Measuring digital transformation impact
  • Incident, problem and change management
  • Digital transformation roadmaps
  • Goal setting and behavioural change in coaching
  • Change management and adoption
  • Delivering technology change that people adopt
  • Transformation versus incremental change
  • Designing a transformation programme
  • Sustaining transformation and preventing reversion
9
Stakeholders and Influence
  • The coaching relationship
  • Negotiation and closing techniques
  • Stakeholder and gap analysis
  • Stakeholder mapping and business partnering
  • Presenting and influencing
  • Negotiation with vendors
  • Influencer and partnership communications
  • Communication and conflict patterns
  • Working with conflict and change
  • The learning ecosystem and stakeholders
  • Stakeholder mapping and partnering
  • Managing boundaries and dual relationships
  • Analytical techniques and bias
  • The project environment and stakeholders
  • Stakeholder and sponsor management
10
Risk and Governance
  • Audit risk and materiality
  • Emerging assurance areas (ESG)
  • Corporate governance principles and purpose
  • Quality assurance and standards
  • Preparing financial statements
  • Governance, risk and compliance (GRC)
  • Governance and organisational value
  • Public, private and non-profit governance
  • Responsible and sustainable governance
  • Governance frameworks and codes
  • Compliance frameworks and programmes
  • Change control and configuration
  • Leading project governance
  • Health, safety and compliance in delivery
  • Project budgeting and financial control
11
Strategic Context
  • Digital marketing strategy
  • Key account management strategy
  • Building strategic customer relationships
  • Competitive and market intelligence
  • Translating insight into strategy
  • Interpreting financial statements
  • Integrated and sustainability reporting
  • Scaling technologies and business models
  • Reporting quality and governance
  • Management accounts and dashboards
  • Customer service and CX strategy
  • Marketing strategy and the mix
  • Brand strategy, identity and equity
  • Pricing strategy
  • Sustaining strategic customer focus
12
Evidence and Data
  • Budget vs actual and variance
  • Cost and profitability analysis
  • Portfolio of evidence and reflective practice
  • Forecasting and planning
  • Data-driven decision support and analytics
  • Dashboards and data storytelling
  • Self-service analytics
  • Predictive and prescriptive analytics
  • Data products and stakeholder value
  • Turning insight into decisions
  • Complaint data and learning
  • Evidence-based practice and research literacy
  • Project data, reporting and analytics
  • AI and predictive project analytics
  • Data quality and governance
13
Technology
  • Digital banking platforms and APIs
  • Payment technology and switches
  • Automation, RPA and straight-through processing
  • Cybersecurity and fraud technology
  • Digital credit and alternative data
  • Scaling technology and teams
  • Bridging business and technology
  • Innovation and technology investment
  • Team leadership in technology
  • Social and digital PR
  • Performance management systems and cycles
  • Ethics of technology in practice
  • Agile and digital transformation projects
  • Portfolio and resource management systems
  • Automation in project delivery
14
Projects and Delivery
  • Workforce planning and scheduling
  • Leading service projects and change
  • Sales forecasting and territory planning
  • Banking products, services and delivery channels
  • Leading banking projects and change
  • Development banking and project finance
  • IT project and portfolio management
  • Leading IT projects and change
  • Risk-based audit planning
  • Content and channel planning
  • Tender planning and documentation
  • Project governance and assurance
  • Project governance frameworks
  • Compliance and regulatory projects
  • Change and adoption in projects
15
People Administration
  • Communicating risk to the workforce
  • Workforce and shift management in retail
  • Workforce management and scheduling
  • Loyalty programmes and rewards
  • Employee experience and engagement
  • Customer and employee satisfaction
  • Employee engagement models and drivers
  • The employee lifecycle and HR value chain
  • Strategic workforce planning and demand forecasting
  • Reward strategy and total reward frameworks
  • Linking performance to reward and consequence
  • Applicant tracking systems and recruitment analytics
  • Digital HR and the employee experience platform
  • Cost of workforce and ROI of HR interventions
  • Workforce planning and the capability gap
16
Culture and Engagement
  • Negotiation tactics and behaviours
  • Data visualisation for finance
  • Working with organisations on wellbeing
  • Habit change and behaviour design
  • Wellbeing and resilience coaching
  • Strengths, flow and engagement
  • Meaning, purpose and values
  • Building trust and engagement
  • Behavioural and process addictions
  • Motivation and engagement
  • Communicating financial results
  • Psychodynamic and psychoanalytic approaches
  • Behaviour change and adoption of innovations
  • Service culture and brand promise
  • Building a customer-centric culture
17
Customers and Market
  • Customer onboarding and lifecycle
  • Treating customers fairly and market conduct
  • Data ethics and customer privacy
  • Service quality and turnaround metrics
  • Market and interest-rate risk
  • Know Your Customer and enhanced due diligence
  • Data protection and customer privacy
  • Data, analytics and customer insight
  • Customer segmentation and needs analysis
  • Customer journey and experience design
  • IT service management and ITIL
  • Comparable sales analysis and market evidence
  • Policy administration and customer service in insurance
  • The automotive market: segments, brands and buyers
  • Vehicle specifications, trims and options in customer language
18
Legal and Policy
  • Vendor, contract and asset management
  • Contract law and formation
  • Contract exit and renewal
  • Contracting and the three-way agreement
  • Attachment and developmental theory
  • Accounting concepts, principles and the regulatory landscape
  • The regulatory and legal environment
  • Regulatory change management
  • Employment relationship and the psychological contract
  • Legal and regulatory responsibility
  • Environmental legal compliance
  • Regulatory compliance and market requirements
  • Regulatory and fair-treatment obligations
  • The regulatory landscape and central banking
  • Regulatory duty and accountability
19
Supply and Procurement
  • Water supply systems: sources, treatment and distribution
  • Professional roles, boundaries and settings
  • Ethical principles and codes of practice
  • Procurement and stock management for health commodities
  • Procurement and contract value
  • Procurement and contract management
  • Vendor selection and management
  • Supply market analysis
  • Vendor and faculty management
  • Supply analysis, gaps and scenario planning
  • Vendor management and system governance
  • Procurement and asset management under donor rules
  • Vendor, venue and supplier contracting for events
  • Procurement and supply chain: scope and value
  • The procurement cycle and operating models
20
Ethics and Standards
  • Marketing and sales ethics
  • Brand safety and responsible marketing
  • Sustainability and responsible marketing
  • Peer support and consultation
  • Sustaining ethical, effective practice
  • Duty of care and risk management
  • Corporate social responsibility and community impact
  • Ethics and fair customer treatment
  • Professional ethics in customer service
  • Responsible and ethical service
  • Coaching principles and ethics
  • Ethical frameworks and codes of practice
  • Legal responsibilities and professional bodies
  • Driving effective, ethical outcomes
  • Ethical, risk and feasibility considerations
21
Learning and Knowledge
  • Training needs analysis
  • Cognitive load and learning science
  • Adult learning theory (andragogy)
  • The learning and development profession
  • Learning strategy and business alignment
  • Learning cultures and the learning organisation
  • Marketing and promoting learning
  • Presenting learning proposals and impact
  • Leading learning projects and change
  • Facilitation skills and presence
  • Virtual and hybrid facilitation
  • Motivation and self-directed learning
  • Learning strategy and roadmaps
  • Building the learning brand
  • Aligning learning to performance
22
Diversity and Global Practice
  • Cross-cultural communication
  • Managing virtual and cross-cultural teams
  • Record-keeping and data protection
  • Financial inclusion and agency banking
  • Financial inclusion strategy
  • Nomination, succession and diversity
  • The business case for diversity and inclusion
  • Inclusion and the fairness of people decisions
  • Team diversity and inclusion
  • Global and comparative HR contexts
  • Diversity, inclusion and inclusive leadership
  • Diversity and pay-equity analytics
  • Cross-cultural and global inclusion
  • Global sourcing and international trade
  • International and cross-border tax
23
Sustainability
  • Sustainability and environmental duty
  • Environmental management systems (ISO 14001)
  • Sustainability and climate responsibility
  • Environmental monitoring and reporting
  • Continuous environmental improvement
  • Integration with quality and environment
  • Corporate social responsibility and sustainability
  • Sustainability and responsible sourcing
  • Environmental, social and governance (ESG)
  • Sustainability reporting and disclosure
  • Embedding sustainability in sourcing
  • Trends: ESG, transparency and stakeholder capitalism
  • ESG principles and frameworks
  • Sustainability strategy and materiality
  • Environmental governance and climate risk
24
Leadership and Management
  • Strategy and performance management systems
  • Property management and facility operations
  • Programme cycle management in NGOs
  • Grant compliance and restricted funding management
  • NGO financial management and budget-versus-actual discipline
  • Reinsurance and capacity management
  • Solvency, capital and prudential supervision
  • Disruption management: delays, claims and recovery
  • Energy efficiency and demand management
  • Range planning and category management
  • Ground control and strata management
  • Financial, management and cost accounting distinguished
  • Management reporting and decision support
  • Conflicts of interest management
  • Leadership and management development
25
People and Development
  • Team leadership in customer service
  • Strengths-based coaching
  • Coaching for performance
  • Group and team coaching
  • Team leadership in banking operations
  • Message development and testing
  • Supplier development and innovation
  • The working alliance and coaching presence
  • The boundary between coaching and therapy
  • Questioning, listening and the coach’s restraint
  • Feedback, challenge and psychological safety in coaching
  • Complaints, accountability and fitness to practise
  • Quality monitoring and coaching
  • Leading service teams
  • Coaching and quality monitoring
26
Performance Management
  • Managing schedule and budget performance
  • Agile metrics and velocity
  • Setting objectives and marketing KPIs
  • Marketing and sales KPIs and dashboards
  • Funnel, pipeline and conversion metrics
  • Customer and brand health metrics
  • Dashboards and performance reporting
  • Client feedback and satisfaction
  • Capacity and performance management
  • Performance tuning and optimisation
  • Setting objectives, indicators and targets
  • Performance measurement and KPI dashboards
  • Continuous feedback and performance conversations
  • Evidence-based improvement
  • Leading and lagging metrics
27
Operations
  • Traceability, recall and quality assurance systems
  • Quality management systems and audits
  • Journey and process redesign
  • Customer-centric operating models
  • Operational efficiency and productivity
  • Reconciliation and end-of-day processes
  • Operating-model and process re-engineering
  • Designing a banking solution or process
  • Principles of credit and the lending process
  • Agile and product operating models
  • Process modelling and mapping
  • Process improvement and lean thinking
  • Quality management and standards
  • Productivity and efficiency improvement
  • Data quality and master data management
28
Financial Management
  • Funding, cash flow and financing
  • Cost estimation and budgeting
  • Strategic alignment of investments
  • Marketing planning and budgeting
  • Revenue management and yield
  • Forecasting revenue and demand
  • Budget, ROI and feasibility analysis
  • Customer lifetime value and profitability
  • Managing risk and difficult cases
  • Carbon markets and climate finance
  • Lessons learned and development
  • Continuous improvement of finance processes
  • Options appraisal and cost-benefit
  • Cost of accidents and prevention value
  • Make-versus-buy and total cost of ownership
29
Communication
  • Incident reporting and record-keeping
  • Designing and facilitating groups
  • Toolbox talks and safety communication
  • Communicating vision and telling stories
  • Executive communication and presence
  • Risk registers and reporting
  • Tax provisioning and reporting
  • Proposal development and donor reporting
  • The media and telecommunications landscape
  • Psychoeducation and workshops
  • Financial reporting frameworks (IFRS/GAAP)
  • Communication strategy in change programmes
  • Workforce reporting and storytelling with data
  • Management and board reporting
  • Safety communication and campaigns
30
Decision Making
  • Setting strategic priorities and choices
  • Strategic decision-making under uncertainty
  • Structured problem-solving and root-cause analysis
  • Turning analysis into a decision
  • Decision support and insight
  • Writing advisory reports that drive decisions
  • Issue and problem management
  • Backlogs, user stories and prioritisation
  • Escalation and decision-making
  • Portfolio management and prioritisation
  • Decision-making and problem solving
  • Ethical decision-making under pressure
  • Values-based decision-making
  • Data-driven decision-making
  • Incident and problem management
Learning Outcomes

What You Will Achieve

  • Establish a comprehensive understanding of Certified Organisational Resilience Planner principles aligned with SHRM, CIPD and ILO Labour Standards
  • Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
  • Master talent acquisition, resourcing and onboarding and learning, development and talent management
  • Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
  • Lead risk management, quality and compliance relevant to your field
  • Design stakeholder engagement and professional communication strategies
  • Use data-driven decision-making and performance-measurement tools effectively
  • Apply internationally recognised best practice to advance your career in human resource management
Enrolment Process

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Frequently Asked Questions

Common Questions

What is the CORRP certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CORRP?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CORRP certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CORRP internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CORRP certification?

The Certified Organisational Resilience Planner is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CORRP certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CORRP?

The Certified Organisational Resilience Planner is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CORRP?

The Certified Organisational Resilience Planner carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CORRP while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CORRP?

Graduates progress towards CHRO and senior people-management roles. The CORRP strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager
NGO Sector

I earned my CORRP while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead
Government
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