How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Group Therapy and Psychoeducation Expert in Zambia

Executive Summary

Certified Group Therapy and Psychoeducation Expert

Designed for today’s high-impact professionals, the Certified Group Therapy and Psychoeducation Expert (CGRE) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in counselling, coaching and psychological wellbeing.

This 11 Weeks programme is structured around recognised counselling, coaching and ethical practice standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CGRE holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Group Therapy and Psychoeducation Expert

Acronym

CGRE

Who Should Enrol?

Counsellors and Therapists
Coaches and Wellbeing Practitioners
Social and Community Workers
Helping-Profession Practitioners

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior counselling, clinical and practice-leadership roles

Professional Recognition

Credential aligned with recognised counselling, coaching and ethical practice standards

Leadership Capability

Develop the strategic and operational skills to lead complex counselling functions

Organisational Impact

Design and implement counselling systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to counselling

Global Employability

Qualify for counselling roles across clinics, NGOs, schools, community organisations and private practice worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories, Models and Approaches

✦Assessment, Case Formulation and Treatment Planning

✦Therapeutic Skills, Alliance and Communication

✦Specialised Populations and Presenting Concerns

✦Coaching, Wellbeing and Positive Psychology

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Group Therapy and Psychoeducation Expert

Certified Group Therapy and Psychoeducation Expert: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Outcomes and Review

Evaluating coaching outcomes
Goal setting and behavioural change in coaching
Ethics, supervision and reflective practice
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma
Outcome monitoring in therapeutic work
Referral, multi-agency work and the client pathway
Contracting and the three-way agreement
The working alliance and coaching presence
The boundary between coaching and therapy
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching

Scope, Boundary and Referral

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement
Therapeutic modalities and choosing an approach
Risk assessment and safeguarding in practice
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Mentoring, sponsorship and developmental relationships
Team coaching and the team as client
Cultural context and coaching across difference
Building and running a coaching practice
Clinical assessment and shared formulation

The Therapeutic Alliance

The working alliance and coaching presence
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching

Contracting and Confidentiality

Contracting and the three-way agreement
Ethics, supervision and reflective practice
The boundary between coaching and therapy

Listening, Reflection and Restraint

Questioning, listening and the coach’s restraint
The working alliance and coaching presence
Cultural context and coaching across difference

Ethics, Supervision and Safety

Ethics, supervision and reflective practice
The boundary between coaching and therapy
The working alliance and coaching presence

Client Relationships

Contract types and risk allocation
Contract administration and variation
Contract performance and exit
Contract governance and compliance
Supplier segmentation and relationship strategy
Supplier relationship management (SRM)
Supplier and contract management systems
Stakeholder mapping and liaison
Visitor and contractor management
Analytical techniques and bias
Strategic customer relationships
Employment law framework and contracts of employment
Stakeholder mapping and influencing
Stakeholder engagement and risk management
Consulting skills and contracting with the business

Risk and Compliance

Vendor management and system governance
Employment compliance and the HR risk agenda
Preparing financial statements
Anti-corruption and honest compliance
Regulatory notification and RIDDOR-style reporting
Risk and regulatory considerations
Corporate governance and accountability
Regulatory awareness and compliance
Risk management and contingencies
Risk assessment and judgement
Decision rights and governance
Environmental governance and climate risk
Governance of ESG and reporting
HR policies, handbooks and compliance
Legal and regulatory responsibility

Evidence and Research

Evidence-based practice and research literacy
Project data, reporting and analytics
AI and predictive project analytics
Data quality and governance
Customer personas and insight
Marketing analytics and attribution
Web and campaign analytics
Customer data platforms and segmentation
Web, campaign and funnel analytics
Sales analytics and forecasting tools
Market research design and methods
Data-informed and evidence-based decisions
Spend analytics and dashboards
Data quality and master data management
Cybersecurity and data protection

Wellbeing and Resilience

Wellbeing and resilience coaching
Managing growth, risk and resilience
Operational risk and resilience
Stress testing and scenario analysis
Wellbeing and holistic health strategy
Organisational resilience and adaptive strategy
Resilience, wellbeing and stress management
Working with organisations on wellbeing
Workplace wellbeing strategy
Stress and psychosocial risk
Crisis, resilience and contingency planning
Business continuity and resilience
Financial reporting frameworks (IFRS/GAAP)
Coaching for resilience and wellbeing
Stress testing credit portfolios

Workplace Context

Workforce management and scheduling
Proactive engagement and success
Win-back and re-engagement
Workforce planning and scheduling
Employee experience and engagement
Customer and community engagement
Customer and employee satisfaction
Assurance engagements and standards
Engagement and motivation
Measuring engagement and impact
Stakeholder mapping and engagement
Strategic workforce planning and demand forecasting
Employee and manager self-service
Workforce reporting and storytelling with data
Cost of workforce and ROI of HR interventions

Practice and Business

Impact, blended and concessional finance
Supply market analysis
Short-term funding and money markets
Financial risk types and management
Market risk and VaR
Financial inclusion strategy
Business process mapping
The role of finance in organisations and value creation
Learning strategy and business alignment
Financial, management and cost accounting distinguished
Financial statements and the accounting equation
NGO financial management and budget-versus-actual discipline
Insurance products and lines of business
Insurance pricing, premiums and loadings
Pricing tours, events and sponsorships

Digital Delivery

Virtual and distributed teams
Emerging project technologies
Managing virtual and cross-cultural teams
Digital disruption and modern go-to-market
Digital and data-driven go-to-market
Digital marketing strategy
Marketing technology stack
Scaling technologies and business models
Digital and market transformation
Digital advisory, e-extension and mobile services
Digital and self-service transformation
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking
Digital disruption and the future of banking

Programme Delivery

Risk assessment and safety planning
Treatment planning and review
Goal setting and action planning
Projects, programmes and portfolios
Project management standards (PMI, PRINCE2)
The project environment and stakeholders
Project roles and the project manager
Project governance and assurance
Project governance frameworks
Compliance and regulatory projects
Leading project governance
Realising and measuring project value
Capstone scoping: a real project or programme
Designing the project plan and schedule
Delivery, quality and stakeholder plan

Community and Family Context

Community and lifelong learning
Corporate social responsibility and ESG
Corporate social responsibility and sustainability
Environmental, social and governance (ESG)
Community and tenant engagement
Corporate responsibility and community
Social media management: platforms, communities and algorithms
Sustainability and social impact in projects
Interpreting financial statements
Corporate social responsibility and community impact
Group dynamics, facilitation and community mobilisation
Corporate social responsibility communications
Social media customer care
Social performance and outreach
Integrated and sustainability reporting

Health Context

Management accounts and dashboards
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Budget vs actual and variance
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Procurement and stock management for health commodities
Health, safety and compliance in delivery
Customer and brand health metrics
Brand health and measurement
Healthy work design
Physical security design and layered defence
Absence and health management
Confidentiality and health data
Cost and profitability analysis

Standards and Quality

Professional standards and ethics (CIPS)
Supplier development and improvement
Sustainable procurement principles and standards
In-process quality control and inspection
Costing production: standard costs, variances and the true cost of scrap
Service quality and the passenger experience in transport
Quality management on site: inspections, hold points and defects
Reporting quality and governance
Evidence-based improvement
Forecasting and planning
Quality and delivery metrics
Continuous improvement and optimisation
Benchmarking against standards and best practice
Continuous improvement and lessons learned
Data quality, analysis and reporting

Conflict and Resistance

Conflict resolution and negotiation
Conflicts of interest and transparency
Commercial negotiation and value capture
Sponsorship and negotiation selling
Negotiation with clients and partners
Managing difficult customers
Negotiation with buyers, suppliers and financiers
Conflict resolution over land, water and resources
De-escalation and difficult customers
Managing difficult stakeholders
Negotiation and influencing
Negotiation strategy and tactics
Managing conflict constructively
Conflicts of interest and fairness
Difficult conversations and feedback

Records and Reporting

Professional report and presentation
Metrics and reporting
Board reporting and investor relations
Management reporting and decision support
Board reporting and information flows
Management and board reporting
Integrity in reporting and investigation
Environmental monitoring and reporting
Incident reporting and record-keeping
Data visualisation for finance
Decision support and insight
Regulatory reporting and audits
Process and control documentation
Control monitoring and reporting
Tender planning and documentation

Coaching Practice

Sales enablement and coaching
Coaching and quality monitoring
Coaching for performance
Building a coaching culture
Measuring coaching and mentoring impact
Coaching models and frameworks (GROW)
Coaching leaders and managers
Facilitation, coaching and mentoring
Creating a coaching culture
Mentoring and sponsorship
Solvency, capital and prudential supervision
Coaching and developing team members
Measuring coaching outcomes

Ethics and Safeguarding

Data ethics and customer privacy
Ethics and independence
Ethics in communications
Ethics and suitability
Ethics and professional standards in finance
Ethics, confidentiality and professional conduct in HR
Data ethics, privacy and responsible analytics
Ethics and duty of care
Professional ethics and duty of care
Ethical decision-making under pressure
Ethics and responsible innovation
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics

Communication Skills

Executive communication and presence
Cross-cultural communication
Giving and receiving feedback
Voice of the customer and feedback
Managing sensitive communications
Presenting risk and recommendations
Communication during crises
The media and telecommunications landscape
Psychodynamic and psychoanalytic approaches
Communicating financial results
Client feedback and satisfaction
Crisis communications
Stakeholder communications
Communications strategy and planning
Internal communications

Development and Learning

Apprenticeships and work-based learning
Creativity and critical-thinking development
Leadership and management development
Training needs analysis and learning strategy
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Knowledge management and capability building
Learning transfer and capability building
Talent review and succession in practice
Lessons learned and development
Scaling delivery capability
Schedule development and optimisation
Team development and effectiveness

Groups and Facilitation

Facilitation and workshops
Team leadership and motivation
Leading project teams
Building high-performing project teams
Cross-functional collaboration with product and service
Team leadership in sales and marketing
Facilitation, training and public presentation skills
Team leadership in field and project settings
Attachment and developmental theory
Leading service teams
Stakeholder mapping and collaboration
Virtual and hybrid facilitation
Belonging, culture and employee resource groups
Managing boundaries and dual relationships
Aligning teams around strategy

Behaviour and Change

Peer support and consultation
Behaviour change and adoption of innovations
Foreign exchange and treasury operations
Foreign exchange and hedging
Change management and adoption
Engagement, motivation and energisers
Motivation and self-directed learning
Cost concepts, classification and behaviour
Regulatory change management
Performance management that changes behaviour
User adoption and change
Measuring change and project impact
Baseline setting and change control
Motivation and engagement
Designing a strategic or change intervention

Goals and Measurement

HR metrics, KPIs and the HR scorecard
People analytics and HR measurement
Sustaining ethical, effective practice
Leading and lagging metrics
Policy, planning and objectives
Setting goals, roles and accountability
Performance measurement and scorecards
Managing underperformance and risk
Risk treatment and countermeasures
Aligning security with business goals
Retail performance metrics: sales densities, conversion and basket
Dashboards and performance reporting
Capacity and performance management
Setting objectives, indicators and targets
Yield, productivity and profitability metrics

Leadership Context

Front-office and reception management
Relationship management and retention
Handling escalations as a leader
Influencing and presenting insights
Team leadership in customer service
Teller operations, cash handling and vault management
Operational efficiency and channel management
Team leadership in banking operations
Reconciliation and nostro/vostro management
Enterprise risk management in banks
Liquidity risk and asset-liability management
Building project management maturity
Lessons learned and knowledge management
Project management maturity assessment
Value and benefits management

Culture and Inclusion

Building a customer-centric culture
Building a service culture
Building a culture of compliance
Financial inclusion and agency banking
Learning cultures and the learning organisation
Nomination, succession and diversity
The business case for diversity and inclusion
HR's role in culture, values and employer brand
Inclusion and the fairness of people decisions
Safety culture and leadership
Diversity, inclusion and inclusive leadership
Brand strategy, identity and equity
Ethical frameworks and codes of practice
Duty of care and risk management
Record-keeping and data protection

Professional Leadership Practice

Environmental management systems (ISO 14001)
Complaints, accountability and fitness to practise
Management review and improvement
Leadership versus management and when each is needed
Situational and adaptive leadership
Values, purpose and authentic leadership
Strategic leadership at scale
Public speaking and thought leadership
Capstone scoping: a real leadership challenge
Self-awareness and the leader's identity
Quality management and standards
Performance management systems and cycles
Theories and models of leadership and management
Learning management systems (LMS)
Safety management systems (ISO 45001)

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Group Therapy and Psychoeducation Expert principles aligned with recognised counselling, coaching and ethical practice standards
Apply evidence-based methods to improve counselling, coaching and psychological wellbeing
Master counselling theories, models and approaches and assessment, case formulation and treatment planning
Apply therapeutic skills, alliance and communication and specialised populations and presenting concerns in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in counselling

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CGRE certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CGRE?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CGRE certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CGRE internationally recognised?

What is the cost of the CGRE certification?

The Certified Group Therapy and Psychoeducation Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CGRE certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CGRE?

The Certified Group Therapy and Psychoeducation Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CGRE?

The Certified Group Therapy and Psychoeducation Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CGRE while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CGRE?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CGRE strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Certified Group Therapy and Psychoeducation Expert

Certified Group Therapy and Psychoeducation Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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