How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Diversity and Inclusion Professional in United Kingdom

Q: What is the Certified Diversity and Inclusion Professional?

The Certified Diversity and Inclusion Professional is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Human Resources Management.

Executive Summary

Certified Diversity and Inclusion Professional

Designed for today’s high-impact professionals, the Certified Diversity and Inclusion Professional (CDIIP) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 11 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CDIIP holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Diversity and Inclusion Professional

Acronym

CDIIP

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding

✦Learning, Development and Talent Management

✦Performance, Reward and Employee Relations

✦HR Strategy, Analytics and Workforce Planning

✦Employment Law, Compliance and HR Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Diversity and Inclusion Professional

Certified Diversity and Inclusion Professional: industry context, trends and professional standards
The HR function: roles, operating models and value creation
Aligning HR strategy with organisational strategy
The employee lifecycle and HR value chain
HR competencies and professional standards (SHRM, CIPD)
The business partner and centre-of-excellence model
HR's role in culture, values and employer brand
Ethics, confidentiality and professional conduct in HR
Employment relationship and the psychological contract
Global and comparative HR contexts
Building a personal HR development plan

Inclusive Attraction and Selection

Employer brand and candidate experience
Selection validity and structured hiring
Inclusion and the fairness of people decisions
Competency frameworks and skills taxonomies
Career architecture and internal mobility
Absence, capability and ill-health management
Collective relations and union engagement
Restructuring, redundancy and organisational change
HR service delivery and case management
HR technology selection and implementation
Flexible and hybrid working design
Exit, offboarding and organisational memory
Workforce planning and the capability gap
Reward architecture and pay equity
Performance management that changes behaviour

Proximity, Flexibility and Fairness

Flexible and hybrid working design
Inclusion and the fairness of people decisions
Employee engagement and what actually drives it
Onboarding and time to productivity
Job design and role architecture
Employee relations, discipline and fair process
Learning transfer and capability building
Talent review and succession in practice
People analytics and HR measurement
Employment compliance and the HR risk agenda
The HR operating model and business partnering

Representation and Inclusion Apart

Inclusion and the fairness of people decisions
People analytics and HR measurement
Talent review and succession in practice

Where the Pipeline Narrows

Inclusion and the fairness of people decisions
Career architecture and internal mobility
Performance management that changes behaviour

Auditing People Decisions

Inclusion and the fairness of people decisions
Reward architecture and pay equity
Talent review and succession in practice

Fair Pay and Equal Work

Reward architecture and pay equity
Inclusion and the fairness of people decisions
Employment compliance and the HR risk agenda

Change and Organisation

Digital leadership and business transformation
Leading technology adoption and change
Change leadership models (Kotter, ADKAR, Lewin)
Leading large-scale transformation
Organisational culture and behaviour change
Sustaining change and embedding new behaviours
Measuring change and transformation impact
Digital transformation and IT strategy
Procurement’s contribution to organisational strategy
Procurement transformation and operating models
Security transformation and modernisation
Incident, problem and change management
Digital transformation roadmaps
Goal setting and behavioural change in coaching
Training and change management

Leadership Practice

Analytical techniques and bias
Incident management and response
Crisis management and command
Preparing financial statements
Financial reporting frameworks (IFRS/GAAP)
Security operations management
Interpreting financial statements
Vendor and technology management
Pipeline and opportunity management
Performance management in sales
Travel risk management
Developing your own management practice
Security risk management methodology
Payment risk types and management
Competitive bidding and tender management

Communication and Influence

Influencing and persuasion
Communicating vision and telling stories
Negotiation and conflict resolution
Executive communication and presence
Cross-cultural communication
Influencing and negotiation with stakeholders
Professional reporting and documentation
Presenting sourcing recommendations
Managing supplier communications
Negotiation strategy and planning
Negotiation tactics and behaviours
Integrated and sustainability reporting
Reporting quality and governance
Communicating financial results
Professional case study and presentation

Stakeholders and Partnering

Stakeholder mapping and engagement
Vendor and partner management
Stakeholders and users of financial information
Innovation and fintech partnerships
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Categories of spend and stakeholders
Internal customers and business partnering
Supplier segmentation and relationship strategy
Consultative and solution selling
Stakeholder engagement strategy
Building project relationships
Building strategic customer relationships
Partnering and co-creation with customers

Learning and Training

Principles of teaching, training and learning
Monitoring, evaluation and learning for accountability
Designing and facilitating groups
Facilitation and workshops
Facilitation, training and public presentation skills
Ratio and trend analysis
Group dynamics, facilitation and community mobilisation
Complaint data and learning
Training and capability building
Training needs analysis
Instructional design models (ADDIE, SAM)
Learning strategy and business alignment
Learning cultures and the learning organisation
Digital learning strategy
Innovation and experimentation in learning

Financial Awareness

Options appraisal and cost-benefit
Cost of accidents and prevention value
Legal, cost and feasibility analysis
Managing budgets and resources
Risk, cost and feasibility analysis
Make-versus-buy and total cost of ownership
Cost and price analysis
Logistics performance and cost control
Supplier financial and operational risk
Security programme design and budgeting
NGO financial management and budget-versus-actual discipline
Standard costing and variance analysis
Budgeting techniques and the budgeting cycle
Flexible budgets and rolling forecasts
Responsibility accounting and cost centres

Operations and Service

Service KPIs: CSAT, NPS, CES, SLAs
Quality monitoring and coaching
Continuous improvement in service
Driving measurable service improvement
Customer service and CX strategy
Aligning service to brand and business
Customer-centric operating models
Designing a service or experience improvement
Queue management and service flow
Self-service and digital support
Operational efficiency and productivity
Productivity and efficiency improvement
Strategic sourcing process and RFx
The procurement cycle and operating models
Data quality and master data management

Risk and Governance

Communicating risk to the workforce
Management accounts and dashboards
Cybersecurity and information governance for leaders
Budget vs actual and variance
Compliance, audit and accountability
Contract types and risk allocation
Contract governance and compliance
Supply chain visibility and control towers
Supply chain risk identification and mapping
Risk assessment and prioritisation
Environmental, social and governance (ESG)
Project budgeting and financial control
Financial risk in projects
Baseline setting and change control
Time and cost control

Technology and Systems

Scaling technologies and business models
Cost and profitability analysis
Digital and market transformation
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Quality management systems and audits
Digital and self-service transformation
Closed-loop feedback systems
CRM systems and customer data
Customer service technology stack
Technology selection and integration
Payment technology and switches
Automation, RPA and straight-through processing
Cybersecurity and fraud technology
Technology governance and change control

Projects and Delivery

Voice, communication and delivery
Continuous improvement of programmes
Project management principles and lifecycle
Compliance frameworks and programmes
Strategic workforce planning and demand forecasting
Supply analysis, gaps and scenario planning
Onboarding and induction programme design
Succession planning and talent pipelines
Forecasting and planning
Designing a safety programme or control
Emergency preparedness and response planning
Project roles and the project manager
Project governance and assurance
Project governance frameworks
Compliance and regulatory projects

Ethics and Professional Standards

Conflicts of interest and procurement ethics
Professional standards and ethics
Marketing and sales ethics
KPIs and performance reporting
Data visualisation for finance
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Ethics and independence
Ethics in communications

Health and Wellbeing at Work

Forecasting and pipeline health
Event risk, safety and contingency planning
Decision support and insight
Reporting automation
Psychodynamic and psychoanalytic approaches
Health records, data and confidentiality
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Attachment and developmental theory
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Feedback, challenge and psychological safety in coaching
Product safety and standards
Safety management systems overview (ISO 45001)
Safety culture and leadership

Teams and Collaboration

Collaboration and teamwork
Servant leadership and self-organising teams
Virtual and distributed teams
Team leadership and motivation
Leading project teams
Team development and effectiveness
Coaching and developing team members
Managing virtual and cross-cultural teams
Building high-performing project teams
Cross-functional collaboration with product and service
Team leadership in sales and marketing
Working with referrers and multidisciplinary teams
Team leadership in field and project settings
Professional roles, boundaries and settings
Leading service teams

Strategic Context

Digital marketing strategy
Key account management strategy
Translating insight into strategy
Ethical principles and codes of practice
Managing boundaries and dual relationships
Peer support and consultation
Sustaining ethical, effective practice
Linking CX to business performance
Building the business case for CX
Sustaining strategic customer focus
Customer experience strategy
Financial inclusion strategy
Business process mapping
Strategic analysis: PESTLE, SWOT and Porter’s Five Forces
Real options and strategic investment

Diversity and Inclusion

Brand strategy, identity and equity
Financial inclusion and agency banking
Nomination, succession and diversity
Team diversity and inclusion
Belonging, culture and employee resource groups
Cross-cultural and global inclusion
Diversity, inclusion and inclusive leadership
Assets, liabilities and equity reporting
Ethical frameworks and codes of practice
Community engagement and equity
Brand equity and positioning
Financial inclusion and the evolving customer

Standards and Improvement

Delivery, quality and stakeholder plan
Data quality and governance
Continuous improvement and optimisation
Duty of care and risk management
Record-keeping and data protection
Benchmarking against standards and best practice
Continuous improvement and lessons learned
Data quality, analysis and reporting
Sustainability certification and standards
Roles, standards and professional conduct
Governance of service standards
Design review and quality
Professional standards and continuing development
Process improvement and lean thinking
Quality management and standards

Workforce Practice

Talent sourcing channels and pipelines
High-potential identification and talent reviews
Workforce and shift management in retail
Workforce management and scheduling
Loyalty programmes and rewards
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Career and talent development
Employee engagement models and drivers
Data protection and employee privacy

People Development

Complaints, accountability and fitness to practise
Client feedback and satisfaction
Evidence-based improvement
Coaching and quality monitoring
Coaching for performance
Advertising and creative development
Development banking and project finance
Message development and testing
Supplier development and innovation
The working alliance and coaching presence
The boundary between coaching and therapy
Questioning, listening and the coach’s restraint
Mentoring, sponsorship and developmental relationships
Evaluating coaching outcomes
Cultural context and coaching across difference

Performance and Measures

Funnel, pipeline and conversion metrics
Customer and brand health metrics
Dashboards and performance reporting
Capacity and performance management
Setting objectives, indicators and targets
Yield, productivity and profitability metrics
System operation and performance
Net Promoter Score and satisfaction metrics
Performance management in service
Banking KPIs and branch scorecards
Service quality and turnaround metrics
Sales performance and pipeline management
Social performance and outreach
Measuring IT value and performance
Investment principles and objectives

Culture and Wellbeing

Habit change and behaviour design
Wellbeing and resilience coaching
Strengths, flow and engagement
Meaning, purpose and values
Building trust and engagement
Motivation and engagement
Managing risk and difficult cases
Lessons learned and development
Advocacy and policy engagement
Driving effective, ethical outcomes
Psychoeducation and workshops
Working with organisations on wellbeing
Designing an intervention or programme
Behaviour change and adoption of innovations
Service culture and brand promise

Legal and Compliance

Subcontractor and supplier management
Regulation, ethics and misinformation in media and telecoms
Legal responsibilities and professional bodies
Goal setting and contracting
Ethical, risk and feasibility considerations
Health, safety and compliance in delivery
Procurement and contract value
Procurement and contract management
Regulatory compliance and biosafety
Regulatory compliance and market requirements
Regulatory and fair-treatment obligations
Contract administration and variation
Contract performance and exit
Evidence-based practice
Legal and ethical protection

Evidence and Analytics

Data-driven decision support and analytics
Service analytics and dashboards
Text and interaction analytics
Data privacy and consent
Influencing and presenting insights
Data protection and customer privacy
Data, analytics and customer insight
Data analytics in audit
Evidence, judgement and scepticism
Data migration and cleansing
Data collection and analytics
Evidence-based practice and research literacy
Project data, reporting and analytics
AI and predictive project analytics
Customer personas and insight

Professional Leadership Practice

Value and benefits management
Requirements gathering and management
Project management plan development
Earned value management
Vendor selection and management
Issue and problem management
Communication planning and management
Negotiation and conflict management
Project management software and tools
Portfolio and resource management systems
Document and configuration management
Programme management principles
Portfolio management and prioritisation
Value management and business value
Revenue management and yield

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Diversity and Inclusion Professional principles aligned with SHRM, CIPD and ILO Labour Standards
Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
Master talent acquisition, resourcing and onboarding and learning, development and talent management
Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in human resource management

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Diversity and Inclusion Professional — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CDIIP certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CDIIP?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CDIIP certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CDIIP internationally recognised?

What is the cost of the CDIIP certification?

The Certified Diversity and Inclusion Professional is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CDIIP certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CDIIP?

The Certified Diversity and Inclusion Professional is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CDIIP?

The Certified Diversity and Inclusion Professional carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CDIIP while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CDIIP?

Graduates progress towards CHRO and senior people-management roles. The CDIIP strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Certified Diversity and Inclusion Professional

Certified Diversity and Inclusion Professional

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Learning and Development Specialist

Certified Personnel Records Manager

Certified Performance Management Expert

Certified HR Foundation Specialist

Certified Change Management and HR Transition Expert

Certified People Intelligence Executive