What is the Certified Strategic Change Leader?

The Certified Strategic Change Leader is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 12 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Strategic Change Leader in Tunisia

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Strategic Change Leader

Certified Strategic Change Leader: industry context, trends and professional standards
Theories and models of leadership and management
The manager's roles, responsibilities and mindset
Leadership versus management and when each is needed
Situational and adaptive leadership
Values, purpose and authentic leadership
The organisational context and operating environment
Self-awareness and the leader's identity
Building credibility and executive presence
Ethics and responsible leadership
Personal leadership development planning

What Makes Change Strategic

Transformation versus incremental change
Leading strategic change
Diagnosis, guiding policy and coherent action
Cross-border trade, tariffs and logistics realities
Growth strategy and expansion sequencing
Business model design and unit economics
Value innovation and uncontested market space
Jobs to be done and customer insight
Discovery-driven planning and assumption testing
Minimum viable offer and validated learning
Innovation portfolio and the three horizons
Prototyping, experimentation and design thinking
Product launch and go-to-market sequencing
Scaling a validated model
Intellectual property and defensibility of innovation

Naming Losses and the Trough

Leading strategic change
Power, coalitions and organisational politics
Sustaining transformation and preventing reversion
Where to play and how to win
Sources of competitive advantage
Industry structure and profit pools
Strategic positioning versus operational effectiveness
Scenario planning under deep uncertainty
Strategic options and real options thinking
Resource allocation and capital discipline
Corporate portfolio strategy and parenting advantage
Make, buy or ally: boundary decisions
Mergers, acquisitions and integration risk
Strategic alignment across an organisation
Organisational design as a strategic choice

Designing the Change Programme

Designing a transformation programme
Benefits realisation and value tracking
Leading strategic change
Culture as a strategic asset
Developing strategic capability in others
Synergy realisation after combination
Operating model redesign
Strategic development and long-range positioning
Strategy and performance management systems
The executive transition: from function to enterprise
Setting and communicating strategic direction
Leading through other leaders
Building and running a top team
Working with a board and governance
Executive presence and credibility

Coalitions That Make Change Hold

Power, coalitions and organisational politics
Leading through other leaders
Culture as a strategic asset
The strategic narrative
Executive time, attention and decision cadence
Leading across cultures and geographies
Succession and the leadership pipeline
Executive ethics and the leader’s shadow
Leading in crisis and under scrutiny
Analytics translation: from data to decision
Experimentation and causal inference in business
Metrics design and the gaming problem
Structured problem solving: issue trees and hypotheses
Technology strategy and architecture choices
Platform and ecosystem strategy

Proving Value as You Go

Benefits realisation and value tracking
Metrics design and the gaming problem
Strategy and performance management systems
Digital business models and monetisation
Market attractiveness and country assessment
Market entry modes and partner selection
Localisation and adaptation of the offer
Innovation culture, incentives and psychological safety
Measuring innovation performance
Strategy as a coherent set of choices
Leading under ambiguity and complexity
Strategic learning and the adaptive organisation

Preventing Reversion

Sustaining transformation and preventing reversion
Culture as a strategic asset
Operating model redesign

Change and Transformation

Measuring learning transformation impact
The finance function and digital transformation
Finance transformation and target operating models
Change management in finance
Measuring transformation impact
Foreign exchange and currency risk
Governance transformation and reform
Regulatory and digital transformation
Regulatory change management
Implementation and change plan
Future of work and workforce transformation
Training and change management
Large-scale transformation and agile ways of working
Change management models (Kotter, ADKAR, Lewin)
Culture change and behaviour embedding

People and Capability

Strengths-based coaching
Group and team coaching
Coaching for resilience and wellbeing
Advertising and creative development
Software development lifecycle (SDLC)
Front-end and back-end development
Analytical techniques and bias
The working alliance and coaching presence
The boundary between coaching and therapy
Questioning, listening and the coach’s restraint
Goal setting and behavioural change in coaching
Team development and effectiveness
Coaching and developing team members
Sales enablement and coaching
Quality monitoring and coaching

Culture

Customer and community engagement
Building a culture of compliance
Assurance engagements and standards
Preparing financial statements
Engagement and motivation
Measuring engagement and impact
Stakeholder mapping and engagement
Learning cultures and the learning organisation
Engagement, motivation and energisers
Building a coaching culture
Cost concepts, classification and behaviour
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements
Reporting quality and governance
Management accounts and dashboards

Stakeholders

Wealth, SME and corporate relationships
Stakeholder communications
Mentoring, sponsorship and developmental relationships
Stakeholders and users of financial information
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Employment relationship and the psychological contract
Influencing and safety leadership
Implementation and stakeholder plan
Influencing and persuasion
Negotiation and conflict resolution
Categories of spend and stakeholders
Negotiation strategy and planning
Negotiation tactics and behaviours

Programme Delivery

Communication strategy in change programmes
Managing HR projects and change
Onboarding and induction programme design
Budget vs actual and variance
Designing a safety programme or control
Sourcing strategies and portfolio (Kraljic)
Programme governance
Real estate development and project appraisal
Programme cycle management in NGOs
Cost and profitability analysis
The vehicle sales process from enquiry to delivery
Realising and measuring project value
Capstone scoping: a real project or programme
Designing the project plan and schedule
Delivery, quality and stakeholder plan

Performance Systems

Continuous feedback and performance conversations
Forecasting and planning
Leading and lagging metrics
Policy, planning and objectives
Leadership impact and organisational health metrics
Balanced scorecard and KPI frameworks
Team and engagement metrics
Strategy execution and the balanced scorecard
Managing team performance and dynamics
High-performance team rituals and cadence
Dashboards, metrics and management information
Service quality and turnaround metrics
Sales performance and pipeline management
Social performance and outreach
Investment principles and objectives

Communication

Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation
Communication planning and management
Reporting and dashboards
Integrated marketing communications
Dashboards and performance reporting
Professional presentation and pitching
Reporting to leadership
Media and public communication
Facilitation, training and public presentation skills
Communicating financial results
Professional case study and presentation
Communicating with families and carers
Professional writing and reports

Leadership Practice

Omnichannel and channel management
Queue management and service flow
Workforce management and scheduling
Front-office and reception management
Relationship management and retention
Performance management in service
Handling escalations as a leader
Team leadership in customer service
Teller operations, cash handling and vault management
Operational efficiency and channel management
Team leadership in banking operations
Resilience, wellbeing and stress management
360-degree feedback and leadership assessment
Capstone scoping: a real leadership challenge
Risk management and contingencies

Decision Making

Data-driven decision-making
Data visualisation for finance
Data-driven decision support and analytics
Prioritising experience investments
Problem loans, restructuring and recovery
Evidence, judgement and scepticism
Root-cause analysis and problem solving
Management reporting and decision support
Capital structure and financing decisions
Ethical decision-making under pressure
Setting strategic priorities and choices
Escalation and decision-making
Portfolio management and prioritisation
Decision-making and problem solving
Strategic decision-making under uncertainty

Operations

Continuous improvement of finance processes
Decision support and insight
Integration with quality and environment
Design review and quality
Productivity and effectiveness measurement
Productivity, collaboration and workflow tools
Process improvement and lean thinking
Productivity and efficiency improvement
The procurement cycle and operating models
Reinsurance and capacity management
Capacity planning and line balancing
Outcome and process measures
Quality and delivery metrics
Quality planning and assurance
Quality control and continuous improvement

Risk and Governance

Credit risk measurement and mitigation
Liquidity risk and asset-liability management
Operational risk and resilience
Psychodynamic and psychoanalytic approaches
Model risk and provisioning (IFRS 9)
Regulatory compliance and central-bank rules
Technology governance and change control
Interest-rate risk and gap analysis
Asset-liability committee (ALCO) governance
Derivatives and risk instruments
Control environment and risk assessment
Corporate governance and HR’s role
Attachment and developmental theory
Environmental legal compliance
Professional roles, boundaries and settings

Evidence and Data

Sales analytics and forecasting tools
Translating insight into strategy
Ethical principles and codes of practice
Baseline surveys and data collection tools
Managing boundaries and dual relationships
Sustaining ethical, effective practice
Portfolio of evidence and reflective practice
Dashboards and data storytelling
Self-service analytics
Predictive and prescriptive analytics
Data products and stakeholder value
Influencing and presenting insights
Data ethics and customer privacy
Data protection and customer privacy
Data, analytics and customer insight

Financial Management

Roadmapping and investment
Technology strategy and investment
Make-versus-buy and total cost of ownership
Cost and price analysis
Income capitalisation and investment value
NGO financial management and budget-versus-actual discipline
Claims investigation and fraud indicators
Solvency, capital and prudential supervision
Vehicle financing, insurance and total cost of ownership conversations
Costing production: standard costs, variances and the true cost of scrap
Non-revenue water, metering and cost recovery
Managing schedule and budget performance
Strategic alignment of investments
Marketing planning and budgeting
Budget, ROI and feasibility analysis

Strategic Context

Learning strategy and business alignment
Digital learning strategy
Real options and strategic investment
Sustainability strategy and materiality
Training needs analysis and learning strategy
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Wellbeing and holistic health strategy
Vision, mission and strategic intent
Competitive strategy and positioning
Aligning teams around strategy
Measuring strategic progress
Turning strategy into results
Digital transformation and IT strategy
Procurement’s contribution to organisational strategy

Technology

Automation, RPA and straight-through processing
Cybersecurity and fraud technology
Digital credit and alternative data
Digital finance and automation roadmaps
Ethical frameworks and codes of practice
Digital permits and inspections
Automation and safety technology
Duty of care and risk management
Emerging-technology evaluation
Managing distributed and digital teams
Digital procurement and the future of the profession
Emerging service technologies
Digital, mobile and internet banking
Digital disruption and the future of banking
Digital transformation in banking

Markets and Customers

Customer and brand health metrics
Capstone scoping: a real growth or brand challenge
Market and customer analysis
Campaign or go-to-market plan
Brand strategy, identity and equity
Value proposition and messaging
Brand health and measurement
Building strategic customer relationships
Customer success and retention
Customer lifetime value and profitability
Customer data platforms and segmentation
Competitive and market intelligence
Digital and market transformation
Regulatory compliance and market requirements
Customer service and experience principles

Advisory and Research

Facilitation skills and presence
Virtual and hybrid facilitation
Facilitation, coaching and mentoring
Peer support and consultation
Designing and facilitating groups
Psychoeducation and workshops
Evidence-based practice and research literacy
Leading groups and workshops
Facilitation and workshops
Market research design and methods
Qualitative and quantitative research
Advisory and needs-based selling
Digital advisory, e-extension and mobile services
Group dynamics, facilitation and community mobilisation
Advisory service design and delivery

Legal and Regulatory

Contract exit and renewal
Contracting and the three-way agreement
Record-keeping and data protection
Accounting concepts, principles and the regulatory landscape
The regulatory and legal environment
Regulator and investor relations
Policy and public engagement
Policy cycle and evidence-based policy
Regulatory impact assessment
Policy development and drafting
Health and safety legal duties
Contract types and risk allocation
Contract administration and variation
Contract governance and compliance
Real estate regulation, licensing and professional conduct

Innovation

Blended and hybrid learning design
Innovation and fintech partnerships
Product safety and standards
Interaction and experience design
Ethics and responsible innovation
Scaling innovation to production
Blended and hybrid design
Business model design and innovation
Innovation platforms and experimentation
Business model and market innovation
Insurance products and lines of business
Habit change and behaviour design
Emerging tools and innovation
Innovation and continuous delivery
Value proposition design and messaging

Ethics and Trust

Culture, ethics and behaviour change
Responsible and sustainable governance
Embedding responsible business
Ethics, confidentiality and professional conduct in HR
Conflicts of interest and integrity
Professional ethics and codes of conduct in HR
Ethics and duty of care
Professional ethics and duty of care
Legal and regulatory responsibility
Sustainability and climate responsibility
Professional standards and ethics (CIPS)
Sustainability and responsible sourcing
Fair trade and responsible supply
Ethics and professional conduct in security
Corporate responsibility and community

International

Cross-cultural and global inclusion
Global sourcing and trade
Complaints, accountability and fitness to practise
Transfer pricing and international tax
Banking products, services and delivery channels
Stakeholder mapping in banking
Professional and persuasive communication
Innovation and fintech collaboration
Corporate governance in banks
Risk, compliance and feasibility analysis
Credit analysis and the 5 Cs of credit
Legal responsibilities and professional bodies

Supply and Procurement

Procurement and contract value
Procurement and contract management
Vendor selection and management
Supply market analysis
Value-chain and supply-chain finance
Vendor and partner management
Supply analysis, gaps and scenario planning
Procurement and supply chain: scope and value
Public versus private procurement
Supply markets and the enabling environment
Sustainable procurement principles and standards
Client feedback and satisfaction
Evidence-based improvement
Procurement and stock management for health commodities
Conflicts of interest and procurement ethics

Sustainability

Mine water, tailings and environmental management
Social media management: platforms, communities and algorithms
Measurement and analytics for media and social campaigns
Integrated and sustainability reporting
Sustainability and social impact in projects
Market analysis and environmental scanning
Sustainability and responsible marketing
Monitoring sustainability outcomes
Corporate social responsibility and community impact
Monitoring, evaluation and sustainability plan
Sustainability certification and standards
Managing risk and difficult cases
ESG principles and frameworks
Environmental governance and climate risk
Governance of ESG and reporting

Frequently Asked Questions

Common Questions

What is the CSCL certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised global leadership and management competency frameworks. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CSCL?

This certification is ideal for Managers and Team Leaders, Heads of Department and Directors, Senior Executives and Aspiring Leaders and Business Owners and Entrepreneurs, and other professionals seeking to formalise their expertise in strategic leadership, organisational management and business transformation with a globally recognised credential.

How long does the CSCL certification take to complete?

The programme is structured over 12 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CSCL internationally recognised?

What is the cost of the CSCL certification?

The Certified Strategic Change Leader is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CSCL certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CSCL?

The Certified Strategic Change Leader is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CSCL?

The Certified Strategic Change Leader carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CSCL while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CSCL?

Graduates progress towards executive, director and C-suite leadership roles. The CSCL strengthens your expertise in strategic leadership, organisational management and business transformation and positions you for advancement across corporates, public institutions, NGOs and enterprises.

Certified Strategic Change Leader