What is the Certified Tendering and Contract Award Expert?

The Certified Tendering and Contract Award Expert is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Procurement & Supply Chain.

How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Tendering and Contract Award Expert in Togo

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Tendering and Contract Award Expert

Certified Tendering and Contract Award Expert: industry context, trends and professional standards
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement's contribution to organisational strategy
Categories of spend and stakeholders
Professional standards and ethics (CIPS)
Public versus private procurement
Supply markets and the enabling environment
Sustainability and responsible sourcing
Digital procurement and the future of the profession
Career pathways and professional development

Specifying the Need

Specification writing and the specification trap
Total cost of ownership versus purchase price
Demand management and controlling maverick spend
Negotiating with suppliers
Contract performance, remedies and variations
Supplier dependency, development and continuity
Inventory service levels and the cost of stockouts
Freight, transport mode and route reliability
Warehouse operations and stock accuracy
Procurement fraud, collusion and bid rigging
Emergency, humanitarian and constrained procurement
Public procurement frameworks and principles
Competitive bidding and tender management
Transparency, fairness and value for money
Evaluation criteria and award

Total Cost, Not Price

Total cost of ownership versus purchase price
Supplier market analysis and competition
Contract performance, remedies and variations
E-sourcing and e-auctions
Supply chain visibility and control towers
System selection and implementation
Cybersecurity and data protection
AI, blockchain and digital supply chains
Supply chain risk identification and mapping
Risk assessment and prioritisation
Supplier financial and operational risk
Business continuity and contingency planning
Resilience and network redundancy
Geopolitical and disruption risk
Insurance, hedging and mitigation

Negotiating Durable Terms

Negotiating with suppliers
Contract performance, remedies and variations
Supplier dependency, development and continuity
Dispute resolution and claims
Supplier onboarding and due diligence
Supplier segmentation and relationship strategy
Supplier relationship management (SRM)
Performance measurement and scorecards
Innovation and value from suppliers
Managing underperformance and risk
Supplier diversity and local content
Collaboration and partnership models
Supplier audits and assurance
Logistics and distribution network design
Transport modes, planning and optimisation

Demand and Consolidation

Demand management and controlling maverick spend
Supplier market analysis and competition
Inventory service levels and the cost of stockouts
Influencing and negotiation with stakeholders
Professional reporting and documentation
Presenting sourcing recommendations
Managing supplier communications
Leading procurement projects and change
Team leadership in procurement
Procurement transformation and operating models
Digital procurement roadmaps
Value and savings programmes
Category and supplier innovation
Agile and collaborative delivery
Professional ethics and codes (CIPS)

Integrity in Award

Procurement fraud, collusion and bid rigging
Specification writing and the specification trap
Supplier market analysis and competition
Order fulfilment and last-mile delivery
Reverse logistics and returns
Cold chain and specialised logistics
Logistics performance and cost control
Inventory models: EOQ, safety stock, reorder points
Materials requirements planning (MRP)
Demand and supply planning (S&OP)
Bill of materials and master scheduling
Capacity and production planning
Warehouse and stock control systems
ABC analysis and stock optimisation
Obsolescence and working-capital impact

Understanding the Supply Market

Supplier market analysis and competition
Total cost of ownership versus purchase price
Specification writing and the specification trap
Sourcing plans and go-to-market
Contract law fundamentals and formation
Terms, conditions and clauses
Service-level agreements and KPIs
Freight forwarding, incoterms and customs
Warehousing, storage and materials handling
Inventory management and optimisation
Demand planning and forecasting
Operations performance and throughput
E-procurement and procure-to-pay systems
Spend analytics and dashboards
Supplier and contract management systems

Leadership and Decisions

Governance of procurement decisions
Crisis management and recovery
IT operations and service management
Incident and problem management
Patching and change management
DevOps, CI/CD and release management
Cost, performance and capacity management
Storage, drying and stock management
Value addition and processing decisions
Nutrient management planning and the 4R framework
Land-use planning, capability and degradation management
Journey management and tracking
Coordination with teams and agencies
Make, buy or ally: boundary decisions
Tax risk management

Projects and Delivery

Implementation and contract plan
Communication planning and management
Building project relationships
Project management software and tools
Scheduling and planning tools
Project data, reporting and analytics
Automation in project delivery
AI and predictive project analytics
Emerging project technologies
Programme management principles
Programme governance and assurance
Strategic workforce planning and demand forecasting
Supply analysis, gaps and scenario planning
Onboarding and induction programme design
Succession planning and talent pipelines

Systems and Technology

Traceability, recall and quality assurance systems
Quality management systems and audits
Digital and self-service transformation
Closed-loop feedback systems
Self-service and digital support
CRM systems and customer data
Customer service technology stack
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking
The banking system, intermediation and financial markets
CRM and marketing automation platforms
Analytical techniques and bias
Scaling technologies and business models
Preparing financial statements

Operations and Quality

Process efficiency and cycle time
Advisory service design and delivery
Customer service and experience principles
Service culture and brand promise
Innovation in service delivery
Journey and process redesign
Professional ethics in customer service
Governance of service standards
Responsible and ethical service
Service KPIs: CSAT, NPS, CES, SLAs
Quality monitoring and coaching
Delivery, quality and stakeholder plan
Quality planning and assurance
Quality control and continuous improvement
Integrated risk and quality control

Sustainability and Ethics

Ethical sourcing and modern slavery
Carbon, scope 3 and sustainable logistics
Responsible and sustainable procurement
Ethical and reputational risk
Monitoring sustainability outcomes
Policy, institutions and the enabling environment for agriculture
Gender, youth and social inclusion in agricultural development
Corporate social responsibility and community impact
Monitoring, evaluation and sustainability plan
Financial reporting frameworks (IFRS/GAAP)
Sustainability certification and standards
Resource efficiency and circular practice
Environmental legal compliance
Sustainability and climate responsibility
Environmental monitoring and reporting

Capability and Development

Supplier development and innovation
Training needs analysis
Continuing professional development
Measuring development impact
The learning and development profession
Feedback and developmental conversations
Career and talent development
Capability and skills frameworks
Leadership and management development
Training needs analysis and learning strategy
Competency framework development
Message development and testing
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Knowledge management and capability building

Communication and Documentation

Document and configuration management
Integrated marketing communications
Dashboards and performance reporting
Professional presentation and pitching
Reporting to leadership
Media and public communication
Facilitation, training and public presentation skills
Communicating technical information to diverse audiences
Professional report writing and presentation
Communication and interpersonal skills
Influencing and presenting insights
Monitoring, control and reporting
Professional documentation and presentation
Reporting and dashboards
Professional and persuasive communication

Strategic Context

Designing a sourcing or supply strategy
Supply market analysis and Porter’s forces
Translating insight into strategy
E-commerce and marketplace selling
Team leadership in sales and marketing
Carbon markets and climate finance
Market access, buyers and contract farming
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Organic, inorganic and biological fertiliser strategies
Assets, liabilities and equity reporting
Interpreting financial statements
Competitive strategy and positioning
Business model design and innovation
Setting strategic priorities and choices
Aligning teams around strategy

International Trade

Global sourcing and international trade
Traceability, certification and export requirements
International and cross-border tax
Cross-cultural and global inclusion
Global and comparative HR contexts
Integrated and sustainability reporting
Agribusiness marketing, branding and export readiness
Grades, standards and export certification (GlobalG.A.P.)
Export readiness and standards
Global sourcing and trade
Customs, clearing and compliance
Transfer pricing and international tax
Cross-border data and transfers

Workforce

Employee engagement models and drivers
The employee lifecycle and HR value chain
Communicating risk to the workforce
Workforce and shift management in retail
Ratio and trend analysis
Workforce management and scheduling
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Spend and situation analysis
Spend analysis and demand aggregation

Customers and Demand

Strategic customer relationships
Policy administration and customer service in insurance
Vehicle specifications, trims and options in customer language
Customer retention in the vehicle ownership cycle
Demand, master scheduling and material requirements planning
Energy efficiency and demand management
Customer loyalty and repeat purchase in retail
Telecom products, tariffs and customer lifecycles
Client feedback and satisfaction
Customer personas and insight
The marketing concept and customer orientation
Customer expectations and satisfaction
The customer experience (CX) discipline
Ethics and fair customer treatment
Customer experience transformation

Change and Improvement

Continuous improvement and lean procurement
Productivity and efficiency improvement
Delivering technology change that people adopt
Transformation versus incremental change
Designing a transformation programme
Sustaining transformation and preventing reversion
Variations, claims and delay: managing change on site
Evidence-based improvement
Change talk and readiness
Habit change and behaviour design
Change control and configuration
Measuring CX transformation impact
Continuous improvement in service
Driving measurable service improvement
Designing a service or experience improvement

Safety and Continuity

Brand safety and responsible marketing
Customer and brand health metrics
Brand health and measurement
Grading, standards and food safety compliance
Regulatory compliance and biosafety
Business continuity and crisis management
Safety management systems (ISO 45001)
Product safety and standards
Health and safety legal duties
Safety management systems overview (ISO 45001)
Safety culture and leadership
Business continuity and disaster recovery
Event risk, safety and contingency planning
Industrial utilities, energy and process safety interfaces
Management accounts and dashboards

Professional Standards

Ethics and professional conduct in security
Legal and ethical protection
Ethics in tax practice
Ethics, transparency and reputation
Digital ethics and algorithmic accountability
Real estate regulation, licensing and professional conduct
Ethics and treating customers fairly in insurance
Regulation, ethics and misinformation in media and telecoms
Ethical principles and codes of practice
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Ethical decision-making under pressure
Ethics and responsible leadership
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations

Knowledge and Records

Farm records, bookkeeping and management accounting
Budget vs actual and variance
Complaint data and learning
Tender planning and documentation
Cognitive load and learning science
Learning strategy and business alignment
Learning cultures and the learning organisation
Blended and hybrid learning design
Motivation and self-directed learning
Information lifecycle and records management
Incident reporting and record-keeping
Vehicle documentation, compliance and consumer protection
Record-keeping and data protection
Data, records and confidentiality tech
Lessons learned and knowledge management

Performance Management

Supplier and category performance
Linking CX to business performance
Operational efficiency and productivity
Performance management in service
Coaching for performance
Operational efficiency and channel management
Operational efficiency and cost-to-income
Sales performance and pipeline management
Social performance and outreach
Performance and dispute management
Performance scorecards and reviews
Setting objectives, indicators and targets
Benchmarking against standards and best practice
Warehouse performance metrics
Planning performance and service

Procurement Practice

Procurement maturity assessment
Driving measurable procurement value
Capstone scoping: a real sourcing or supply challenge
Contract oversight in the public sector
Procurement KPIs and savings measurement
Sourcing strategies and portfolio (Kraljic)
Contract types and risk allocation
Contract administration and variation
Contract performance and exit
Contract governance and compliance
Vendor selection and managing technology suppliers
Negotiation with buyers, suppliers and financiers
Contract farming, aggregation and out-grower schemes
Contract farming and out-grower schemes
Category management and strategy

Supply Chain and Logistics

ABC analysis and stock policy
Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
Regulation of transport: authorities, conventions and licensing
Service quality and the passenger experience in transport
Water supply systems: sources, treatment and distribution
Cost and profitability analysis
Procurement and stock management for health commodities
Input supply, agro-dealers and last-mile distribution
Logistics KPIs and cost control
Warehouse design and layout
Warehouse management systems (WMS)

Cost and Value

Total cost and value delivered
Business case and savings plan
Options appraisal and cost-benefit
Embedding values and behaviours
HR's role in culture, values and employer brand
Cost of accidents and prevention value
Legal, cost and feasibility analysis
Values, purpose and authentic leadership
Make-versus-buy and total cost of ownership
Cost and price analysis
Benefits realisation and value tracking
Farm enterprise budgeting and gross-margin analysis
Agricultural finance, credit and investment appraisal
Cost of production, pricing and profitability
Agricultural value chains and market linkages

Risk, Control and Integrity

Compliance, audit and accountability
NGO governance, boards and registration
How insurance works: risk pooling and the value chain
Underwriting principles and risk selection
Claims investigation and fraud indicators
In-process quality control and inspection
Ground control and strata management
Reporting quality and governance
Duty of care and risk management
Managing risk and difficult cases
Risk assessment and safety planning
Asset-liability committee (ALCO) governance
Derivatives and risk instruments
Control environment and risk assessment
Governance and the three lines model

Legal and Regulatory

Accounting concepts, principles and the regulatory landscape
Regulatory reporting and disclosure
The regulatory and legal environment
Regulatory change management
Legal and regulatory responsibility
Legal and other requirements
Insurance regulation and consumer protection
Tariffs, regulation and the economics of essential services
Legal responsibilities and professional bodies
Forecasting and planning
Compliance and regulatory projects
Managing refunds, disputes and goodwill
Regulatory and fair-treatment obligations
The regulatory landscape and central banking
Handling difficult customers and disputes

Data and Measurement

Psychometric and screening tools
Professional writing and reports
Writing advisory reports that drive decisions
Reporting to boards and executives
Project KPIs and performance metrics
Quality and delivery metrics
Agile metrics and velocity
Setting objectives and marketing KPIs
Marketing and sales KPIs and dashboards
Funnel, pipeline and conversion metrics
Marketing analytics and attribution
Text and interaction analytics
Data privacy and consent
Data ethics and customer privacy
Banking KPIs and branch scorecards

Stakeholders and Negotiation

Internal customers and business partnering
Negotiation tactics and behaviours
Property viewings, offers and negotiation to close
Managing boundaries and dual relationships
KPIs and performance reporting
The project environment and stakeholders
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Stakeholder identification and analysis
Stakeholder engagement strategy
Negotiation and conflict management
Wealth, SME and corporate relationships
Stakeholder mapping and engagement
Stakeholders and users of financial information
Stakeholders, agency and accountability

Frequently Asked Questions

Common Questions

What is the CTND certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with CIPS, ISO and recognised procurement and supply-chain standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CTND?

This certification is ideal for Procurement and Purchasing Officers, Supply Chain and Logistics Professionals, Contract and Category Managers and Warehouse and Inventory Managers, and other professionals seeking to formalise their expertise in procurement, sourcing, contract management and supply chain operations with a globally recognised credential.

How long does the CTND certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CTND internationally recognised?

What is the cost of the CTND certification?

The Certified Tendering and Contract Award Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CTND certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CTND?

The Certified Tendering and Contract Award Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CTND?

The Certified Tendering and Contract Award Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CTND while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CTND?

Graduates progress towards senior procurement, category and supply-chain leadership roles. The CTND strengthens your expertise in procurement, sourcing, contract management and supply chain operations and positions you for advancement across corporates, NGOs, government and international organisations.

Certified Tendering and Contract Award Expert