How long does this certification take?

The programme takes 10 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Intermediate Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Practicum and On-the-Job Training Expert in Chad

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Practicum and On-the-Job Training Expert

Certified Practicum and On-the-Job Training Expert: industry context, trends and professional standards
Principles of teaching, training and learning
Adult learning theory (andragogy)
The learning and development profession
Roles, standards and professional ethics
The learning ecosystem and stakeholders
Learning strategy and business alignment
Learning cultures and the learning organisation
Equity, diversity and inclusive education
The evidence base for effective learning
Career pathways and professional development

Designing for Transfer

Designing learning for transfer, not coverage
Assessment that measures capability
Evaluating learning: from reaction to results
Community and lifelong learning
Diagnosing whether training is the answer
Facilitation in mixed-ability, multilingual rooms
Digital, blended and low-bandwidth delivery
Managing the training function as a business
Curriculum, qualifications and accreditation
Coaching, mentoring and on-the-job development
Learning needs analysis at organisational level
Knowledge management and organisational learning
Inclusive learning and accessibility
Stakeholder mapping and partnering
Consulting with sponsors and managers

Facilitating and Including Everyone

Facilitation in mixed-ability, multilingual rooms
Inclusive learning and accessibility
Digital, blended and low-bandwidth delivery
Accreditation and certification
Individual development planning
Peer learning and communities of practice
Reflective practice and journaling
Learning technology ecosystem
Learning analytics and data
LMS and LXP administration
Content curation and management
AI and adaptive learning
Data-driven learning design
Dashboards and reporting
Learning data privacy and ethics

Assessing Capability

Assessment that measures capability
Curriculum, qualifications and accreditation
Designing learning for transfer, not coverage
Aligning learning to performance
Leading the learning function
Onboarding and induction design
Technical and compliance training
Sales and customer-service training
Apprenticeships and work-based learning
Higher and further education contexts
Language and communication training
Creativity and critical-thinking development
Wellbeing and personal-effectiveness learning
Marketing and promoting learning
Influencing and gaining buy-in

Evaluating Beyond Reaction

Evaluating learning: from reaction to results
Learning needs analysis at organisational level
Knowledge management and organisational learning
Sequencing, chunking and scaffolding
Designing for different learning modalities
Storyboarding and content development
Learning materials and job aids
Presentation and public-speaking skills
Questioning, discussion and active learning
Managing group dynamics
Handling difficult participants
Classroom and workshop management
Feedback and learner support
E-learning authoring and development
Learning management systems (LMS)

Development Through Work

Coaching, mentoring and on-the-job development
Managing the training function as a business
Curriculum, qualifications and accreditation
L&D maturity assessment
Driving measurable learning impact
Building a learning culture
Knowledge management and sharing
Communities of practice
Capturing and curating expertise
Learning in the flow of work
Self-directed and continuous learning
Talent and capability ecosystems
Embedding learning in performance
Sustaining a learning organisation
Capstone scoping: a real learning challenge

Is Training the Answer

Diagnosing whether training is the answer
Learning needs analysis at organisational level
Coaching, mentoring and on-the-job development
Leading learning projects and change
Team leadership in L&D
Learning transformation and modernisation
Digital learning strategy
Innovation and experimentation in learning
Skills-based and continuous learning
Scaling learning across the organisation
Future of work and reskilling
Sustaining transformation and benefits
Measuring learning transformation impact
Professional ethics in education and training
Academic integrity and honesty

People Development

Policy development and drafting
Leadership and management development
Coaching models and frameworks (GROW)
Coaching leaders and managers
Organisation development principles and practice
Building a personal HR development plan
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
Facilitation, coaching and mentoring
High-potential identification and talent reviews
Team coaching and the team as client
Cultural context and coaching across difference
Building and running a coaching practice
Coaching and reinforcement

Performance and Evaluation

Business case and impact assessment
Sales performance and pipeline management
Impact, blended and concessional finance
Social performance and outreach
Investment principles and objectives
Measuring engagement and impact
Learning objectives and outcomes
Metrics and reporting
Measuring development impact
Performance management systems and cycles
Presenting learning proposals and impact
Linking CX to business performance
Measuring CX transformation impact
Service KPIs: CSAT, NPS, CES, SLAs
Cost, feasibility and impact analysis

Learning Technology

CRM and marketing automation platforms
Customer data platforms and segmentation
Partnership building and multi-stakeholder platforms
Scaling technologies and business models
Digital and market transformation
Digital advisory, e-extension and mobile services
Digital and self-service transformation
Self-service and digital support
Customer service technology stack
Technology selection and integration
Emerging service technologies
Digital disruption and the future of banking
Digital transformation in banking
Branch-to-digital migration
Digital banking platforms and APIs

Evidence and Analytics

Sales analytics and forecasting tools
Market research design and methods
Qualitative and quantitative research
Translating insight into strategy
Analytical techniques and bias
Baseline surveys and data collection tools
Data quality, analysis and reporting
Interpreting financial statements
Integrated and sustainability reporting
Portfolio of evidence and reflective practice
Data-driven decision support and analytics
Data visualisation for finance
Decision support and insight
Psychodynamic and psychoanalytic approaches
Management accounts and dashboards

Workforce Context

Customer onboarding and lifecycle
Customer and community engagement
Customer and employee satisfaction
Assurance engagements and standards
Engagement and motivation
Stakeholder mapping and engagement
Completion, engagement and impact metrics
Engagement, motivation and energisers
Talent, succession and workforce learning
Public consultation and engagement
Employee engagement models and drivers
Motivation theories and engagement
Workforce and shift management in retail
Strengths, flow and engagement
Building trust and engagement

Leadership and Management

Front-office and reception management
Relationship management and retention
Handling escalations as a leader
Team leadership in customer service
Teller operations, cash handling and vault management
Operational efficiency and channel management
Team leadership in banking operations
Reconciliation and nostro/vostro management
Enterprise risk management in banks
Liquidity risk and asset-liability management
Business continuity and crisis management
Delegating for development
Quality management and standards
Category management and strategy development
Data quality and master data management

Communication

Crisis communications
Stakeholder communications
Ethics in communications
Communications strategy and planning
Internal communications
Corporate social responsibility communications
Presentation and public speaking
Professional report and presentation
Professional writing and documentation
Professional portfolio and presentation
Writing learning objectives and outcomes
Facilitation, training and public presentation skills
Communicating technical information to diverse audiences
Professional report writing and presentation
Communication and interpersonal skills

Stakeholders and Clients

Pricing tours, events and sponsorships
Budget vs actual and variance
Managing boundaries and dual relationships
Client feedback and satisfaction
Cost and profitability analysis
The project environment and stakeholders
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Building project relationships
Stakeholder trust and reputation metrics
Shareholder and stakeholder rights
Stakeholder and impact analysis
Stakeholder mapping and influencing

Change and Adoption

Digital transformation and IT strategy
Negotiation tactics and behaviours
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design
Change control and configuration
Organisational change management
Change and adoption in projects
Agile and digital transformation projects
Measuring change and project impact
Baseline setting and change control
Foreign exchange and hedging
Goal setting and behavioural change in coaching
Change management and adoption
The finance function and digital transformation

Standards and Quality

Process improvement and lean thinking
Productivity and efficiency improvement
Professional standards and ethics (CIPS)
Supplier development and improvement
Sustainable procurement principles and standards
In-process quality control and inspection
Costing production: standard costs, variances and the true cost of scrap
Service quality and the passenger experience in transport
Quality management on site: inspections, hold points and defects
Healthcare quality, safety and accreditation
Reporting quality and governance
Benchmarking against standards and best practice
Continuous improvement and lessons learned
Sustainability certification and standards
Traceability, recall and quality assurance systems

Cost and Value

Anti-corruption and financial-crime ethics
Operational efficiency and cost-to-income
Financial statement and cash-flow analysis
Loan structuring, pricing and covenants
Investment portfolio management
Funds transfer pricing
Development banking and project finance
SME lending and value-chain finance
Microfinance and group lending
Financial inclusion and agency banking
Forecasting and planning
Communicating financial results
Health financing: budgets, insurance and out-of-pocket realities
Preparing financial statements
Financial reporting frameworks (IFRS/GAAP)

Programme Delivery

Designing a learning programme or curriculum
Delivery and facilitation plan
Continuous improvement of programmes
Project management principles and lifecycle
Cost reduction and efficiency programmes
Compliance frameworks and programmes
Communication strategy in change programmes
Strategic workforce planning and demand forecasting
Supply analysis, gaps and scenario planning
Onboarding and induction programme design
Attachment and developmental theory
Measuring programme success
Leading project teams
Professional roles, boundaries and settings
Building high-performing project teams

Strategic Context

Key account management strategy
Peer support and consultation
Managing growth, risk and resilience
Customer service and CX strategy
Sustaining strategic customer focus
Customer experience strategy
Category management and strategy
Financial inclusion strategy
Strategic analysis: PESTLE, SWOT and Porter’s Five Forces
Learning strategy and roadmaps
Setting and communicating strategic direction
Business case and strategic alignment
Managing organisational politics
Strategic alignment of investments
Product and portfolio strategy

Governance and Compliance

Duty of care and risk management
Contract types and risk allocation
Contract governance and compliance
Environmental, social and governance (ESG)
Likelihood, impact and risk rating
Risk treatment and countermeasures
Intelligence-led risk assessment
Risk registers and reporting
Continuous risk monitoring
Programme governance
Real estate regulation, licensing and professional conduct
Ethical, risk and feasibility considerations
Risk assessment and safety planning
Record-keeping and data protection
Project governance and assurance

Culture and Motivation

Motivation and self-directed learning
Leading across cultures and geographies
Belonging, culture and employee resource groups
HR's role in culture, values and employer brand
Safety culture and leadership
Managing resistance and engagement
Wellbeing and holistic health strategy
Worker engagement and empowerment
Values, purpose and authentic leadership
Resilience, wellbeing and stress management
Creating a coaching culture
Wellbeing and resilience coaching
Meaning, purpose and values
Team leadership and motivation
Complaints, accountability and fitness to practise

Inclusion and Access

The business case for diversity and inclusion
Team diversity and inclusion
Brand strategy, identity and equity
Access to finance, grants and investment
Accessibility and universal design
Nomination, succession and diversity
Financial inclusion and serving underbanked markets
Diversity and pay-equity analytics
Cross-cultural and global inclusion
Inclusion and the fairness of people decisions
Diversity, inclusion and inclusive leadership
Legal responsibilities and professional bodies
Digital user experience and accessibility
Evidence-based improvement
Managing risk and difficult cases

Operations and Administration

Growing value through service
Leading service teams
Leading service projects and change
Reconciliation and end-of-day processes
Banking products, services and delivery channels
Operating-model and process re-engineering
Designing a banking solution or process
Principles of credit and the lending process
Process and control documentation
Competitive bidding processes
Business process mapping
Yield, productivity and profitability metrics
Advisory service design and delivery
Customer service and experience principles
Innovation in service delivery

Market and Client Development

Customer and journey analysis
Customer journey mapping
Voice of the customer programmes
Reducing customer effort
Customer effort and sentiment analysis
CRM systems and customer data
Social media customer care
Unified customer view
Customer loyalty and advocacy
Customer lifetime value
Voice of the customer to the business
Competitive and market intelligence
Field sales and territory management
Team leadership in sales and marketing
Regulatory compliance and market requirements

Ethics and Professionalism

Digital ethics and algorithmic accountability
Ethics and treating customers fairly in insurance
Regulation, ethics and misinformation in media and telecoms
Ethical principles and codes of practice
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Driving effective, ethical outcomes
Ethics of technology in practice
Professional ethics and responsibility (PMI)
Conflicts of interest and procurement ethics
Professional standards and ethics
Ethics and independence
Ethics, supervision and reflective practice
Executive ethics and the leader’s shadow
Ethics and professional standards in finance

Cross-Cultural Practice

Cross-cultural communication
Vehicle specifications, trims and options in customer language
Managing virtual and cross-cultural teams
Global and comparative HR contexts
Sustainability strategy and materiality
Environmental governance and climate risk
Governance of ESG and reporting
Training needs analysis and learning strategy
Attrition, engagement and productivity analytics
Communicating and reporting to leadership
Team leadership within HR

Knowledge and Content

Creating content that performs: formats, hooks and production
Health records, data and confidentiality
Lessons learned and development
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Content marketing and editorial
Tender planning and documentation
Knowledge management and capability building
Incident reporting and record-keeping
Vehicle documentation, compliance and consumer protection
Content strategy across platforms
Working with organisations on wellbeing

Groups and Communities

Designing an intervention or programme
Professional case study and presentation
Designing and facilitating groups
Working with referrers and multidisciplinary teams
Leading groups and workshops
Collaboration and teamwork
Servant leadership and self-organising teams
Virtual and distributed teams
Team development and effectiveness
Coaching and developing team members
Cross-functional collaboration with product and service
Stakeholder mapping and collaboration
Innovation and fintech collaboration
Social and collaborative learning
Building and running a top team

Learning Practice

Evidence-based practice
Monitoring, evaluation and learning for accountability
Psychoeducation and workshops
Psychoeducation and public communication
Project management maturity assessment
Facilitation and workshops
Situation analysis and diagnostic assessment
Goal setting and contracting
Group dynamics, facilitation and community mobilisation
Complaint data and learning
Training and capability building
Emerging learning technologies
Assessment design and methods
Innovation in learning technology
Building the learning brand

Frequently Asked Questions

Common Questions

What is the CPRX certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CPRX?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CPRX certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CPRX internationally recognised?

What is the cost of the CPRX certification?

The Certified Practicum and On-the-Job Training Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CPRX certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CPRX?

The Certified Practicum and On-the-Job Training Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CPRX?

The Certified Practicum and On-the-Job Training Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CPRX while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CPRX?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CPRX strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Certified Practicum and On-the-Job Training Expert