What is the Certified Grief and Loss Counsellor?

The Certified Grief and Loss Counsellor is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Counselling & Social Services.

How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Grief and Loss Counsellor in São Tomé and Príncipe

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Grief and Loss Counsellor

Certified Grief and Loss Counsellor: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Outcomes and Review

Evaluating coaching outcomes
Goal setting and behavioural change in coaching
Ethics, supervision and reflective practice
Collaborative and client-led planning
Preparing financial statements
Assets, liabilities and equity reporting
Recovery capital and community
Case management and referral
Interpreting financial statements
Ratio and trend analysis
Management accounts and dashboards
Budget vs actual and variance
Cost and profitability analysis
Forecasting and planning
KPIs and performance reporting

Scope, Boundary and Referral

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement
Reporting automation
Behavioural and process addictions
Risk, protective and social factors
Communicating financial results
Stages of change and readiness
Psychodynamic and psychoanalytic approaches
Attachment and developmental theory
Peer support and consultation
Duty of care and risk management
Record-keeping and data protection
Relapse prevention planning
Complaints, accountability and fitness to practise

The Therapeutic Alliance

The working alliance and coaching presence
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching
Legal responsibilities and professional bodies
Values-based living
Coaching for resilience and wellbeing
Evidence-based improvement
Brand strategy, identity and architecture
Brand equity and positioning
Integrated marketing communications (IMC)
Advertising and creative development
Managing risk and difficult cases
Lessons learned and development
Reputation and crisis communications
Brand guidelines and consistency

Contracting and Confidentiality

Contracting and the three-way agreement
Ethics, supervision and reflective practice
The boundary between coaching and therapy
Mentoring, sponsorship and developmental relationships
Team coaching and the team as client
Cultural context and coaching across difference
Building and running a coaching practice
Clinical assessment and shared formulation
Therapeutic modalities and choosing an approach
Risk assessment and safeguarding in practice
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice

Listening, Reflection and Restraint

Questioning, listening and the coach’s restraint
The working alliance and coaching presence
Cultural context and coaching across difference
Email marketing and automation
Driving effective, ethical outcomes
Marketing technology and the stack
Presenting, demonstrating and proposing
Negotiation and closing techniques
Sales forecasting and territory planning
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma
Outcome monitoring in therapeutic work
Referral, multi-agency work and the client pathway
Psychoeducation and workshops
Designing an intervention or programme

Ethics, Supervision and Safety

Ethics, supervision and reflective practice
The boundary between coaching and therapy
The working alliance and coaching presence
Content marketing and editorial planning
Ethical, risk and feasibility considerations
Professional case study and presentation
Social media and community management
Professional standards in the field
Coaching principles and ethics
The coaching relationship
Evidence-based practice
Strengths-based coaching
Group and team coaching
Risk assessment and safety planning
Habits and behaviour design

Leadership Context

Team leadership within finance
Change management in finance
Capstone scoping: a real financial problem or decision
Recommendations and decision support
Reporting quality and earnings management risks
Management reporting and decision support
Capital structure and financing decisions
Working capital management and the cash cycle
Cash flow forecasting and liquidity management
Receivables, payables and inventory management
Financial risk management and derivatives
Upgrades and roadmap management
Consulting with sponsors and managers
Influencing and gaining buy-in
Team leadership in L&D

Culture and Inclusion

Nomination, succession and diversity
The business case for diversity and inclusion
HR's role in culture, values and employer brand
Safety culture and leadership
Team diversity and inclusion
Cross-cultural communication
Creating a coaching culture
Goal setting and contracting
Managing virtual and cross-cultural teams
Brand strategy, identity and equity
Treatment planning and review
Managing complexity and comorbidity
Service culture and brand promise
Building a customer-centric culture
Building a service culture

Client Relationships

Contract administration and variation
Contract performance and exit
Contract governance and compliance
Strategic customer relationships
Vendor, venue and supplier contracting for events
Workplace and organisational contexts
Goal setting and action planning
Subcontractor and supplier management
Managing boundaries and dual relationships
Client feedback and satisfaction
Accountability and follow-through
Stakeholder mapping and partnering
Stakeholders and users of financial information
Stakeholder mapping for the finance function
Managing audit and regulator relationships

Risk and Compliance

Corporate governance in banks
Regulatory duty and accountability
Risk, compliance and feasibility analysis
Enterprise risk management in banks
Credit risk measurement and mitigation
Liquidity risk and asset-liability management
Operational risk and resilience
Meaning, purpose and values
Model risk and provisioning (IFRS 9)
Regulatory compliance and central-bank rules
Regulatory reporting and audits
Audit risk and materiality
Compliance and audit in ERP
Data governance in enterprise systems
Evidence-based practice and research literacy

Evidence and Research

Data, analytics and customer insight
Data analytics in audit
Evidence, judgement and scepticism
Data migration and cleansing
Reporting and enterprise analytics
Learning analytics and data
Learning data privacy and ethics
Financial storytelling and data visualisation
Data gathering and financial analysis
Data ethics, privacy and responsible analytics
Data collection and analytics
Health records, data and confidentiality
Analytical techniques and bias
Data visualisation for finance
Decision support and insight

Wellbeing and Resilience

Managing growth, risk and resilience
Stress testing and scenario analysis
Wellbeing and holistic health strategy
Resilience, wellbeing and stress management
Working with organisations on wellbeing
Wellbeing and resilience coaching
Workplace wellbeing strategy
Stress and psychosocial risk
Crisis, resilience and contingency planning
Wellbeing, fatigue and psychosocial risk
Organisational resilience and adaptive strategy
Business continuity and resilience
Practice management systems
Stress testing credit portfolios
Stress testing and scenarios

Workplace Context

Assurance engagements and standards
Engagement and motivation
Measuring engagement and impact
Stakeholder mapping and engagement
Engagement, motivation and energisers
Talent, succession and workforce learning
Employee engagement models and drivers
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Managing resistance and engagement
Communicating risk to the workforce
Workforce and shift management in retail
Strengths, flow and engagement
Building trust and engagement
Stakeholder engagement strategy

Practice and Business

Digital marketing strategy and channels
Electric and hybrid vehicles: what changes for the market
Vehicle financing, insurance and total cost of ownership conversations
Automotive marketing and lead generation
The retail landscape: formats, channels and the informal market
Pricing, promotions and markdowns in retail
Emerging tools and innovation
Communicating with families and carers
Events, banqueting and MICE business
The media business: audiences, advertising and subscription
Health financing: budgets, insurance and out-of-pocket realities
Sustainability and responsible marketing
Marketing and sales KPIs and dashboards
Value-based and dynamic pricing
Market and customer analysis

Digital Delivery

Telehealth and digital care delivery
Professional writing and reports
Ethics of technology in practice
Agile and digital transformation projects
Virtual and distributed teams
Emerging project technologies
Digital disruption and modern go-to-market
Digital and data-driven go-to-market
Marketing technology stack
Scaling technologies and business models
Digital and market transformation
Digital banking platforms and APIs
Payment technology and switches
Cybersecurity and fraud technology
Technology governance and change control

Programme Delivery

Real estate development and project appraisal
Programme cycle management in NGOs
Psychoeducation and public communication
Event planning timelines, run sheets and production schedules
Event risk, safety and contingency planning
The vehicle sales process from enquiry to delivery
Demand, master scheduling and material requirements planning
Capacity planning and line balancing
Projects and expansion: connecting the unserved
Range planning and category management
Mine planning and methods: surface and underground
AI and predictive project analytics
Programme management principles
Programme governance and assurance
Measuring programme success

Community and Family Context

Measurement and analytics for media and social campaigns
Sustainability and social impact in projects
Corporate social responsibility and community impact
Group dynamics, facilitation and community mobilisation
Social media customer care
Customer and community engagement
Social performance and outreach
Corporate social responsibility communications
Social and collaborative learning
Community and lifelong learning
Environmental, social and governance (ESG)
Corporate responsibility and community
Social media management: platforms, communities and algorithms
Community natural-resource governance
Gender, youth and social inclusion in agricultural development

Health Context

Measuring brand health
Customer and brand health metrics
Brand health and measurement
Healthy work design
Absence and health management
Confidentiality and health data
Managing difficult conversations
Public health programmes: prevention and outreach
Writing advisory reports that drive decisions
Healthcare quality, safety and accreditation
Procurement and stock management for health commodities
Health, safety and compliance in delivery
Projects, programmes and portfolios
Health and safety legal duties

Standards and Quality

Coaching and quality monitoring
Service quality and turnaround metrics
Continuous improvement and lean banking
Driving measurable banking improvement
Quality assurance of audit
Continuous improvement of delivery
Quality assurance and standards
Continuous improvement of programmes
Ethics and professional standards in finance
Financial reporting standards (IFRS/GAAP)
Standard costing and variance analysis
Continuous environmental improvement
Management review and improvement
Integration with quality and environment
Certification and continual improvement

Conflict and Resistance

Managing difficult customers
Negotiation with buyers, suppliers and financiers
Conflict resolution over land, water and resources
De-escalation and difficult customers
Managing difficult stakeholders
Negotiation and influencing
Handling difficult customers and disputes
Managing resistance and reskilling
Integrity, confidentiality and conflicts
Working with conflict and change
Negotiation with banks, investors and suppliers
Difficult conversations and feedback
Negotiation and conflict resolution
Managing resistance and capability building
Negotiation strategy and planning

Records and Reporting

Environmental monitoring and reporting
Incident reporting and record-keeping
Project management standards (PMI, PRINCE2)
Sustainability reporting and disclosure
Risk registers and reporting
Proposal development and donor reporting
Vehicle documentation, compliance and consumer protection
Financial reporting frameworks (IFRS/GAAP)
Integrated and sustainability reporting
Reporting quality and governance
Data, records and confidentiality tech
Process and control documentation
Control monitoring and reporting
Tender planning and documentation
Professional report and presentation

Coaching Practice

Coaching for performance
Measuring coaching and mentoring impact
Coaching models and frameworks (GROW)
Facilitation, coaching and mentoring
Mentoring and sponsorship
Solvency, capital and prudential supervision
Measuring coaching outcomes
Coaching and developing team members
Sales enablement and coaching
Quality monitoring and coaching
Turning strategy into results

Ethics and Safeguarding

Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Ethics and independence
Ethics in communications
Ethics and suitability
Ethics, confidentiality and professional conduct in HR
Ethics and treating customers fairly in insurance
Regulation, ethics and misinformation in media and telecoms
Sustaining ethical, effective practice
Ethical frameworks and codes of practice

Communication Skills

Professional and persuasive communication
Crisis communications
Stakeholder communications
Communications strategy and planning
Influencer and partnership communications
Internal communications
Event and sponsorship communications
Communications analytics
Presentation and public speaking
Presenting learning proposals and impact
Presentation and public-speaking skills
Executive communication and presence
Giving and receiving feedback
Voice of the customer and feedback
Communication during crises

Development and Learning

Capability and skills frameworks
Building the learning brand
Aligning learning to performance
Leading the learning function
Apprenticeships and work-based learning
Creativity and critical-thinking development
Leadership and management development
Training needs analysis and learning strategy
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
Supplier development and innovation
Continuing professional development
Measuring development impact
Cognitive load and learning science

Groups and Facilitation

Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
High-performance team rituals and cadence
Productivity, collaboration and workflow tools
The project environment and stakeholders
Designing and facilitating groups
Working with referrers and multidisciplinary teams
Leading groups and workshops
Collaboration and teamwork
Servant leadership and self-organising teams
Team leadership within HR
Project roles and the project manager
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)

Behaviour and Change

Foreign exchange and currency risk
Regulatory change management
Policy that changes behaviour
Embedding values and behaviours
Safety culture, leadership and behaviour
Motivation theories and engagement
Buyer behaviour and the customer journey
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design
Change control and configuration
Measuring change and project impact
Baseline setting and change control
Soil chemistry, pH and cation exchange capacity
Business case and strategic alignment

Goals and Measurement

Performance management systems and cycles
Embedding learning in performance
Performance measurement and KPI dashboards
Continuous feedback and performance conversations
Project governance and assurance
Leading and lagging metrics
Policy, planning and objectives
Measuring HSE performance
Setting goals, roles and accountability
Risk treatment and countermeasures
Retail performance metrics: sales densities, conversion and basket
Outcome and process measures
Psychometric and screening tools
Project KPIs and performance metrics
Quality and delivery metrics

Professional Leadership Practice

Project governance frameworks
Pollution and waste management
Sustainable input management
Nutrient management planning and the 4R framework
Land-use planning, capability and degradation management
Team leadership in field and project settings
Implementation planning and risk management
Quality management systems and audits
Groundwater management
Omnichannel and channel management
Queue management and service flow
Reconciliation and nostro/vostro management
Business continuity and crisis management
Sanctions screening and PEP management
Relationship management and cross-selling

Frequently Asked Questions

Common Questions

What is the CGRD certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised counselling, coaching and ethical practice standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CGRD?

This certification is ideal for Counsellors and Therapists, Coaches and Wellbeing Practitioners, Social and Community Workers and Helping-Profession Practitioners, and other professionals seeking to formalise their expertise in counselling, coaching and psychological wellbeing with a globally recognised credential.

How long does the CGRD certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CGRD internationally recognised?

What is the cost of the CGRD certification?

The Certified Grief and Loss Counsellor is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CGRD certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CGRD?

The Certified Grief and Loss Counsellor is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CGRD?

The Certified Grief and Loss Counsellor carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CGRD while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CGRD?

Graduates progress towards senior counselling, clinical and practice-leadership roles. The CGRD strengthens your expertise in counselling, coaching and psychological wellbeing and positions you for advancement across clinics, NGOs, schools, community organisations and private practice.

Certified Grief and Loss Counsellor