What is the Certified Product Management Specialist?

The Certified Product Management Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 11 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Product Management Specialist in South Sudan

Executive Summary

Certified Product Management Specialist

Designed for today’s high-impact professionals, the Certified Product Management Specialist (CPMS2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in strategic leadership, organisational management and business transformation.

This 11 Weeks programme is structured around recognised global leadership and management competency frameworks, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CPMS2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Product Management Specialist

Acronym

CPMS2

Who Should Enrol?

Managers and Team Leaders
Heads of Department and Directors
Senior Executives and Aspiring Leaders
Business Owners and Entrepreneurs

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability

Develop the strategic and operational skills to lead complex strategic leadership functions

Career Advancement

Accelerate your career towards executive, director and C-suite leadership roles

Strategic Thinking

Build the strategic thinking, analysis and execution skills of world-class leaders

Organisational Impact

Design and implement strategic leadership systems that drive performance and measurable results

Personal Excellence

Develop emotional intelligence, resilience and authentic executive presence

Global Employability

Qualify for strategic leadership roles across corporates, public institutions, NGOs and enterprises worldwide

Competency Framework

Core Competencies You Will Develop

✦Strategic Thinking, Vision and Direction Setting

✦Leading Teams, People and High Performance

✦Decision-Making, Problem-Solving and Execution

✦Emotional Intelligence and Authentic Leadership

✦Organisational Strategy, Transformation and Growth

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Product Management Specialist

Certified Product Management Specialist: industry context, trends and professional standards
Theories and models of leadership and management
The manager's roles, responsibilities and mindset
Leadership versus management and when each is needed
Situational and adaptive leadership
Values, purpose and authentic leadership
The organisational context and operating environment
Self-awareness and the leader's identity
Building credibility and executive presence
Ethics and responsible leadership
Personal leadership development planning

Decisions, Budgets and Resources

Decision making for managers
Managing budgets and resources
Operational planning and workflow management
Strategic alignment across an organisation
Organisational design as a strategic choice
Power, coalitions and organisational politics
Leading under ambiguity and complexity
Strategic learning and the adaptive organisation
Culture as a strategic asset
Leading strategic change
Developing strategic capability in others
The executive transition: from function to enterprise
Setting and communicating strategic direction
Leading through other leaders
Building and running a top team

Managing Upward and Developing

Managing upward and across
Developing your own management practice
Developing strategic capability in others
Leading in crisis and under scrutiny
The transition from doing to managing
Delegation and appropriate autonomy
Prioritisation and managing competing demands
Running meetings that produce decisions
Difficult conversations and managerial courage
Managing performance day to day
Building and leading a team
Working with a board and governance
Executive presence and credibility
The strategic narrative
Executive time, attention and decision cadence

From Doing to Managing

The transition from doing to managing
Delegation and appropriate autonomy
Developing your own management practice
Succession and the leadership pipeline
Executive ethics and the leader’s shadow
Leading across cultures and geographies

Delegation and Autonomy

Delegation and appropriate autonomy
Building and leading a team
Managing performance day to day

Prioritisation and Focus

Prioritisation and managing competing demands
Running meetings that produce decisions
Operational planning and workflow management

Performance and Difficult Conversations

Managing performance day to day
Difficult conversations and managerial courage
Building and leading a team

People Administration

Employee voice, surveys and action planning
Employee and manager self-service
Workforce reporting and storytelling with data
Cost of workforce and ROI of HR interventions
Workforce planning and the capability gap
Employee relations, discipline and fair process
Employee engagement and what actually drives it
Communicating risk to the workforce
Workforce and shift management in retail
Workforce management and scheduling
Loyalty programmes and rewards
Customer (employee/manager) satisfaction
Recruitment marketing and candidate attraction
Employer branding and employee value proposition (EVP)
Talent, succession and workforce learning

Culture and Engagement

Building a compliance culture
Public consultation and engagement
Codes of conduct and values
Building an ethical culture
Stakeholder and investor engagement
Attrition, engagement and productivity analytics
Organisational culture assessment and change
Embedding values and behaviours
Stakeholder engagement and risk management
Culture change and behaviour embedding
Whistleblowing and speak-up culture
Building a learning culture
Completion, engagement and impact metrics
Wellbeing and personal-effectiveness learning
Workplace wellbeing strategy

Customers and Market

Digital advisory, e-extension and mobile services
Regulatory compliance and market requirements
Advisory service design and delivery
Customer service and experience principles
Customer expectations and satisfaction
The customer experience (CX) discipline
Ethics and fair customer treatment
Service culture and brand promise
Customer experience transformation
Digital and self-service transformation
Innovation in service delivery
Pay structures, benchmarking and market pricing
Employer brand and candidate experience
HR service delivery and case management
Analytical techniques and bias

Legal and Policy

Regulatory compliance and biosafety
Regulatory and fair-treatment obligations
The regulatory landscape and central banking
Regulatory duty and accountability
Regulatory compliance and central-bank rules
Regulatory reporting and audits
Regulatory liquidity ratios (LCR, NSFR)
Contract law and formation
Contract exit and renewal
Preparing financial statements
Accounting concepts, principles and the regulatory landscape
Financial reporting frameworks (IFRS/GAAP)
Legal and regulatory responsibility
Environmental legal compliance
Legal, cost and feasibility analysis

Supply and Procurement

Conflicts of interest and procurement ethics
Procurement and contract value
Procurement and contract management
Vendor selection and management
Supply market analysis
Vendor and faculty management
Ethical supply chains
Supply analysis, gaps and scenario planning
Vendor management and system governance
Procurement and supply chain: scope and value
The procurement cycle and operating models
Vendor, venue and supplier contracting for events
Water supply systems: sources, treatment and distribution
Interpreting financial statements
Integrated and sustainability reporting

Ethics and Standards

Ethics and independence
Ethics in communications
Corporate social responsibility communications
Ethics and professional standards in finance
Responsibility accounting and cost centres
Responsible and sustainable governance
Business ethics and ethical frameworks
Ethical decision-making
Embedding responsible business
Ethics, confidentiality and professional conduct in HR
Corporate social responsibility and ESG
Professional ethics and responsibility (PMI)
Professional standards and ethics
Marketing and sales ethics
Brand safety and responsible marketing

Learning and Knowledge

The learning and development profession
Learning strategy and business alignment
Learning cultures and the learning organisation
Knowledge management and sharing
Learning in the flow of work
Self-directed and continuous learning
Embedding learning in performance
Sustaining a learning organisation
Facilitation skills and presence
Virtual and hybrid facilitation
Blended and hybrid learning design
Community and lifelong learning
Training needs analysis and learning strategy
Facilitation and difficult conversations
Instructional design and blended learning

Diversity and Global Practice

Management accounts and dashboards
Nomination, succession and diversity
The business case for diversity and inclusion
Diversity and pay-equity analytics
Cross-cultural and global inclusion
Inclusion and the fairness of people decisions
Team diversity and inclusion
Cross-cultural communication
Managing virtual and cross-cultural teams
Financial inclusion and agency banking
Financial inclusion strategy
Diversity, inclusion and inclusive leadership
Global sourcing and international trade
International and cross-border tax
Budget vs actual and variance

Sustainability

Cost and profitability analysis
The regulatory and legal environment
Trends: ESG, transparency and stakeholder capitalism
ESG principles and frameworks
Sustainability strategy and materiality
Environmental governance and climate risk
Governance of ESG and reporting
Sustainability standards (GRI, ISSB)
Forecasting and planning
Sustainability and environmental duty
Environmental management systems (ISO 14001)
Sustainable and green banking
Control environment and risk assessment
Emerging assurance areas (ESG)
Stress and psychosocial risk

Leadership and Management

Team leadership in customer service
Teller operations, cash handling and vault management
Operational efficiency and channel management
Team leadership in banking operations
Reconciliation and nostro/vostro management
Enterprise risk management in banks
Liquidity risk and asset-liability management
Business continuity and crisis management
Sanctions screening and PEP management
Relationship management and cross-selling
Sales performance and pipeline management
Liquidity and funding management
Investment portfolio management
Thought leadership
Category management and strategy

People and Development

Leadership and management development
Coaching models and frameworks (GROW)
Coaching leaders and managers
Organisation development principles and practice
Team leadership within HR
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Career development and internal mobility
Absence, capability and ill-health management
Data visualisation for finance
Communicating financial results
Attachment and developmental theory
Psychodynamic and psychoanalytic approaches

Performance Management

Customer and brand health metrics
Dashboards and performance reporting
Professional roles, boundaries and settings
Capacity and performance management
Setting objectives, indicators and targets
Yield, productivity and profitability metrics
Linking CX to business performance
Service KPIs: CSAT, NPS, CES, SLAs
Net Promoter Score and satisfaction metrics
Performance management in service
Coaching for performance
Managing team performance and dynamics
High-performance team rituals and cadence
Retail performance metrics: sales densities, conversion and basket
Psychometric and screening tools

Operations

Service quality and turnaround metrics
Designing a banking solution or process
Principles of credit and the lending process
Automation, RPA and straight-through processing
Process and control documentation
Quality assurance of audit
Competitive bidding processes
Business process mapping
The HR function: roles, operating models and value creation
Design review and quality assurance
Quality assurance and standards
Process automation and workflow
Cost, quality and cycle-time metrics
Process improvement and HR operating efficiency
Time-to-hire, quality-of-hire and cost metrics

Financial Management

Cost-benefit and investment appraisal
Project budgeting and financial control
Funding, cash flow and financing
Financial risk in projects
Cost estimation and budgeting
Time and cost control
Strategic alignment of investments
Marketing planning and budgeting
Revenue management and yield
Forecasting revenue and demand
Budget, ROI and feasibility analysis
Income capitalisation and investment value
NGO financial management and budget-versus-actual discipline
Claims investigation and fraud indicators
Vehicle financing, insurance and total cost of ownership conversations

Communication

Integrated marketing communications
Professional presentation and pitching
Reporting to leadership
Media and public communication
Ethical principles and codes of practice
Facilitation, training and public presentation skills
Communicating technical information to diverse audiences
Data quality, analysis and reporting
Professional report writing and presentation
Communication and interpersonal skills
Influencing and presenting insights
Psychoeducation and public communication
Writing advisory reports that drive decisions
Reporting to boards and executives
Monitoring, control and reporting

Decision Making

Strategic decision-making under uncertainty
Structured problem-solving and root-cause analysis
Decision support and insight
Issue and problem management
Backlogs, user stories and prioritisation
Escalation and decision-making
Portfolio management and prioritisation
Decision-making and problem solving
Data-driven decision-making
Managing boundaries and dual relationships
Data-driven decision support and analytics
Ethical decision-making under pressure
Values-based decision-making
Setting strategic priorities and choices
Prioritising experience investments

Change

Communication strategy in change programmes
Large-scale transformation and agile ways of working
Change management models (Kotter, ADKAR, Lewin)
Peer support and consultation
Sustaining ethical, effective practice
Resilience, wellbeing and stress management
Digital transformation and IT strategy
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design
Change control and configuration
Measuring change and project impact
Baseline setting and change control
Sales and marketing transformation
Measuring growth and transformation impact

Stakeholders and Influence

Stakeholder mapping and collaboration
Managing difficult stakeholders
Stakeholder mapping in banking
Negotiation and influencing
Integrity, confidentiality and conflicts
Wealth, SME and corporate relationships
Stakeholder communications
Stakeholder mapping and engagement
Stakeholders and users of financial information
Stakeholders, agency and accountability
Influencing and advising leaders
Ethical frameworks and codes of practice
Influencing and safety leadership
Conflicts of interest and fairness
Transparency and stakeholder trust

Risk and Governance

Governance of service standards
Governance of the CX programme
Corporate governance in banks
Risk, compliance and feasibility analysis
Credit risk measurement and mitigation
Operational risk and resilience
Record-keeping and data protection
Model risk and provisioning (IFRS 9)
Building a culture of compliance
Technology governance and change control
Interest-rate risk and gap analysis
Reporting quality and governance
Duty of care and risk management
Managing risk and difficult cases
Ethical, risk and feasibility considerations

Strategic Context

Complaints, accountability and fitness to practise
Customer service and CX strategy
Sustaining strategic customer focus
Customer experience strategy
Communications strategy and planning
Strategic analysis: PESTLE, SWOT and Porter’s Five Forces
Learning strategy and roadmaps
Real options and strategic investment
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Retention strategy and turnover analysis
Competitive and market intelligence
Translating insight into strategy
Legal responsibilities and professional bodies
Scaling technologies and business models

Evidence and Data

Evidence-based practice and research literacy
AI and predictive project analytics
Data quality and governance
Customer personas and insight
Marketing analytics and attribution
Web and campaign analytics
Customer data platforms and segmentation
Web, campaign and funnel analytics
Sales analytics and forecasting tools
Market research design and methods
Qualitative and quantitative research
Research methods for policy
Data ethics, privacy and responsible analytics
People analytics and HR measurement
Data collection and analytics

Technology

The banking system, intermediation and financial markets
Digital disruption and the future of banking
Digital transformation in banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Cybersecurity and fraud technology
Digital credit and alternative data
Talent and capability ecosystems
The finance function and digital transformation
Regulatory and digital transformation
CRM and marketing automation platforms
Client feedback and satisfaction
Traceability, recall and quality assurance systems
Quality management systems and audits

Projects and Delivery

Resource planning and levelling
Quality planning and assurance
Building project relationships
Project management software and tools
Scheduling and planning tools
Automation in project delivery
Emerging project technologies
Programme management principles
Programme governance and assurance
Measuring programme success
Leading project teams
Project roles and the project manager
Change and adoption in projects
Innovation and continuous delivery
Agile and digital transformation projects

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Product Management Specialist principles aligned with recognised global leadership and management competency frameworks
Apply evidence-based methods to improve strategic leadership, organisational management and business transformation
Master strategic thinking, vision and direction setting and leading teams, people and high performance
Apply decision-making, problem-solving and execution and emotional intelligence and authentic leadership in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in strategic leadership

Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CPMS2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised global leadership and management competency frameworks. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CPMS2?

This certification is ideal for Managers and Team Leaders, Heads of Department and Directors, Senior Executives and Aspiring Leaders and Business Owners and Entrepreneurs, and other professionals seeking to formalise their expertise in strategic leadership, organisational management and business transformation with a globally recognised credential.

How long does the CPMS2 certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CPMS2 internationally recognised?

What is the cost of the CPMS2 certification?

The Certified Product Management Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CPMS2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CPMS2?

The Certified Product Management Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CPMS2?

The Certified Product Management Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CPMS2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CPMS2?

Graduates progress towards executive, director and C-suite leadership roles. The CPMS2 strengthens your expertise in strategic leadership, organisational management and business transformation and positions you for advancement across corporates, public institutions, NGOs and enterprises.

Certified Product Management Specialist

Certified Product Management Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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