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👥 Human Resources  ·  Foundation

Certified Active Citizenship and Community Engagement

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CACE)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Active Citizenship and Community Engagement

Designed for today’s high-impact professionals, the Certified Active Citizenship and Community Engagement (CACE) delivers a rigorous Foundation-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 10 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CACE holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Active Citizenship and Community Engagement
Acronym
CACE
Category
Human Resources
Level
Foundation
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • HR Managers and Directors
  • HR Business Partners
  • Learning and Development Managers
  • Employee Relations and OD Specialists
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Career Advancement
Accelerate your career towards CHRO and senior people-management roles
Professional Recognition
Credential aligned with SHRM, CIPD and ILO Labour Standards
Leadership Capability
Develop the strategic and operational skills to lead complex human resource management functions
Organisational Impact
Design and implement human resource management systems that drive performance and measurable results
Compliance Readiness
Master the standards, compliance and ethical governance central to human resource management
Global Employability
Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide
Competency Framework

Core Competencies You Will Develop

Talent Acquisition, Resourcing and Onboarding
Learning, Development and Talent Management
Performance, Reward and Employee Relations
HR Strategy, Analytics and Workforce Planning
Employment Law, Compliance and HR Governance
Professional Ethics and Governance
Course Curriculum

Programme Modules

The full programme, module by module.

1
Foundations and Strategic Context of Certified Active Citizenship and Community Engagement
Certified Active Citizenship and Community Engagement: industry context, trends and professional standards · The HR function: roles, operating models and value creation · Aligning HR strategy with organisational strategy · The employee lifecycle and HR value chain
2
Performance Management in Practice
Selection validity and structured hiring · Employee engagement and what actually drives it · Talent review and succession in practice · Job design and role architecture
3
Feedback That Changes Behaviour
Performance management that changes behaviour · Learning transfer and capability building · Employee engagement and what actually drives it · Employment compliance and the HR risk agenda
4
Differentiation and Difficult Judgements
Performance management that changes behaviour · Talent review and succession in practice · Employee relations, discipline and fair process · Communicating and reporting to leadership
5
What Actually Drives Engagement
Employee engagement and what actually drives it · Performance management that changes behaviour · Inclusion and the fairness of people decisions · Benchmarking and external data sources
6
Capability, Absence and Underperformance
Absence, capability and ill-health management · Employee relations, discipline and fair process · Performance management that changes behaviour · Consulting skills and contracting with the business
7
Flexible Work and Contribution
Flexible and hybrid working design · Employee engagement and what actually drives it · People analytics and HR measurement · Reward architecture and pay equity
8
Workforce Practice
Workforce planning and the capability gap · Data protection and employee privacy · Belonging, culture and employee resource groups · Future of work and workforce transformation
9
People Development
Absence, attendance and capability management · Coaching leaders and managers · Organisation development principles and practice · Career development and internal mobility
10
Performance and Measures
Appraisal, calibration and managing underperformance · Performance measurement and KPI dashboards · Governance and compliance KPIs · Risk and control effectiveness metrics
11
Culture and Wellbeing
Collective relations and union engagement · Whistleblowing and speak-up culture · Stakeholder mapping and engagement · Learning cultures and the learning organisation
12
Legal and Compliance
HR policies, handbooks and compliance · Compliance frameworks and programmes · Compliance monitoring and testing · Regulatory change management
13
Evidence and Analytics
People analytics tooling and dashboards · People analytics maturity and operating model · Cybersecurity and data protection in HR · Descriptive, diagnostic and predictive analytics
14
Change and Organisation
Exit, offboarding and organisational memory · Implementation and change plan · Diagnosing organisational readiness for change · Communication strategy in change programmes
15
Leadership Practice
HR service delivery and case management · Data-driven decision-making · Field sales and territory management · Tender and bid management
16
Communication and Influence
Stakeholder mapping and influencing · Control monitoring and reporting · Crisis communications · Stakeholder communications
17
Stakeholders and Partnering
Change, restructuring and consultation · The HR business partner role and mandate · Managing difficult stakeholders · Stakeholder mapping in banking
18
Learning and Training
Instructional design and blended learning · Learning technologies and the LMS · Facilitation and difficult conversations · Record-keeping and data protection
19
Financial Awareness
Financial, management and cost accounting distinguished · Financial statements and the accounting equation · Ethics and professional standards in finance · Costing methods: absorption, marginal and activity-based
20
Operations and Service
Onboarding and time to productivity · AI and automation in HR processes · Principles of credit and the lending process · Automation, RPA and straight-through processing
21
Risk and Governance
Corporate governance and HR’s role · Risk registers and monitoring · Client feedback and satisfaction · Corporate governance and accountability
22
Technology and Systems
HR technology selection and implementation · Digital disruption and the future of banking · Digital transformation in banking · Branch-to-digital migration
23
Projects and Delivery
Real estate development and project appraisal · Programme cycle management in NGOs · Managing risk and difficult cases · Event planning timelines, run sheets and production schedules
24
Ethics and Professional Standards
Conflicts of interest and integrity · Confidentiality and handling sensitive data · Professional ethics in customer service · Responsible and ethical service
25
Health and Wellbeing at Work
Industrial utilities, energy and process safety interfaces · Driving effective, ethical outcomes · Designing and facilitating groups · Psychoeducation and workshops
26
Teams and Collaboration
Facilitation skills and presence · Virtual and hybrid facilitation · Building and running a top team · Aligning teams around strategy
27
Strategic Context
Retention strategy and turnover analysis · Scaling technologies and business models · Ethical, risk and feasibility considerations · Professional case study and presentation
28
Diversity and Inclusion
Financial inclusion and agency banking · Financial inclusion strategy · Nomination, succession and diversity · The business case for diversity and inclusion
29
International Practice
Cross-cultural communication · Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies · International and cross-border tax · Evidence-based practice
30
Standards and Improvement
The business case for productivity, quality and sustainability · Benchmarking against standards and best practice · Continuous improvement and lessons learned · Data quality, analysis and reporting

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Performance Management in Practice — applied to your own work
  • Feedback That Changes Behaviour — applied to your own work
  • Differentiation and Difficult Judgements — applied to your own work
  • What Actually Drives Engagement — applied to your own work
  • Capability, Absence and Underperformance — applied to your own work
  • Flexible Work and Contribution — applied to your own work
Enrolment Process

How to Get Certified

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Step 1: Choose Your Certification
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Step 2: Enrol & Pay Online — Instantly
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Step 3: Study in the GLI Learning Portal
Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Step 4: Pass, Get Certified & Verified
Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
🎓 Enrol & Study Online — Instant Access
Secure checkout · Instant LMS access · Globally verifiable certificate
Frequently Asked Questions

Common Questions

What is the CACE certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CACE?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CACE certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CACE internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CACE certification?

The Certified Active Citizenship and Community Engagement is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CACE certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CACE?

The Certified Active Citizenship and Community Engagement is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CACE?

The Certified Active Citizenship and Community Engagement carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CACE while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CACE?

Graduates progress towards CHRO and senior people-management roles. The CACE strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Graduate Voices

What Our Alumni Say

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

HR Director
Private Sector

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

People Manager
NGO Sector

I earned my CACE while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Talent Lead
Government
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