What is the Certified HR Leadership Professional?

The Certified HR Leadership Professional is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Human Resources & OD.

How long does this certification take?

The programme is 11 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified HR Leadership Professional in Portugal

Executive Summary

Certified HR Leadership Professional

Designed for today’s high-impact professionals, the Certified HR Leadership Professional (CHLP) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 11 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CHLP holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified HR Leadership Professional

Acronym

CHLP

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding

✦Learning, Development and Talent Management

✦Performance, Reward and Employee Relations

✦HR Strategy, Analytics and Workforce Planning

✦Employment Law, Compliance and HR Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified HR Leadership Professional

Certified HR Leadership Professional: industry context, trends and professional standards
The HR function: roles, operating models and value creation
Aligning HR strategy with organisational strategy
The employee lifecycle and HR value chain
HR competencies and professional standards (SHRM, CIPD)
The business partner and centre-of-excellence model
HR's role in culture, values and employer brand
Ethics, confidentiality and professional conduct in HR
Employment relationship and the psychological contract
Global and comparative HR contexts
Building a personal HR development plan

The HR Operating Model

The HR operating model and business partnering
HR service delivery and case management
People analytics and HR measurement
Reward architecture and pay equity
Performance management that changes behaviour
Employee relations, discipline and fair process
Employee engagement and what actually drives it
Learning transfer and capability building
Talent review and succession in practice
Employment compliance and the HR risk agenda
Inclusion and the fairness of people decisions
Employer brand and candidate experience
Onboarding and time to productivity
Job design and role architecture
Competency frameworks and skills taxonomies

Business Partnering in Substance

The HR operating model and business partnering
People analytics and HR measurement
Performance management that changes behaviour
Workforce planning and the capability gap
Selection validity and structured hiring
Career architecture and internal mobility
Absence, capability and ill-health management
Collective relations and union engagement
Restructuring, redundancy and organisational change
HR technology selection and implementation
Flexible and hybrid working design
Exit, offboarding and organisational memory

The People Agenda Behind the Strategy

Workforce planning and the capability gap
Talent review and succession in practice
Career architecture and internal mobility

Risk, Compliance and the Board

Employment compliance and the HR risk agenda
Restructuring, redundancy and organisational change
Employee relations, discipline and fair process

Reward and Fairness as Leadership Choices

Reward architecture and pay equity
Inclusion and the fairness of people decisions
Employee engagement and what actually drives it

Technology, Service and the Function

HR technology selection and implementation
HR service delivery and case management
The HR operating model and business partnering

Strategic Context

Analytical techniques and bias
Preparing financial statements
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements
Linking CX to business performance
Customer service and CX strategy
Aligning service to brand and business
Building the business case for CX
Sustaining strategic customer focus
Customer experience strategy
Voice of the customer to the business
Business model design and unit economics
Corporate strategy and portfolio choices
Growth strategy: organic, M&A and partnerships
Organisational design and operating models

Diversity and Inclusion

Belonging, culture and employee resource groups
Cross-cultural and global inclusion
Diversity, inclusion and inclusive leadership
Assets, liabilities and equity reporting
Integrated and sustainability reporting
Community engagement and equity
Brand equity and positioning
Financial inclusion and the evolving customer
Digital accessibility and inclusion
Financial inclusion and serving underbanked markets
Diversity and pay-equity analytics
The business case for diversity and inclusion
Team diversity and inclusion
Brand strategy, identity and equity
Financial inclusion and agency banking

International Practice

International and cross-border tax
Reporting quality and governance
Ratio and trend analysis
Global sourcing and trade
Management accounts and dashboards
Transfer pricing and international tax
Global sourcing and international trade
Budget vs actual and variance
Cross-cultural communication
Managing virtual and cross-cultural teams
Strategic alignment of investments
Cost and profitability analysis
Forecasting and planning

Standards and Improvement

Quality assurance and standards
Continuous improvement of programmes
Ethics and professional standards in finance
Standard costing and variance analysis
Continuous improvement of finance processes
Expected credit loss and portfolio quality
Product safety and standards
Sustainability standards (GRI, ISSB)
Continuous feedback and performance conversations
Continuous improvement cycles
Driving measurable safety improvement
Professional standards and ethics
Continuous improvement and optimisation
KPIs and performance reporting
Data visualisation for finance

Workforce Practice

Loyalty programmes and rewards
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Career and talent development
Employee engagement models and drivers
Data protection and employee privacy
Strategic workforce planning and demand forecasting
Succession planning and talent pipelines
Reward strategy and total reward frameworks
Talent sourcing channels and pipelines
Communicating risk to the workforce
Workforce and shift management in retail
Workforce management and scheduling
High-potential identification and talent reviews

People Development

Measuring coaching outcomes
Scaling delivery capability
Project management plan development
Schedule development and optimisation
Team development and effectiveness
Coaching and developing team members
Sales enablement and coaching
Decision support and insight
Psychodynamic and psychoanalytic approaches
Attachment and developmental theory
Professional roles, boundaries and settings
Training and capability building
Coaching for performance
Advertising and creative development
Development banking and project finance

Performance and Measures

Time-to-hire, quality-of-hire and cost metrics
Appraisal, calibration and managing underperformance
Ethical principles and codes of practice
Leading and lagging metrics
Policy, planning and objectives
Measuring innovation performance
Strategy execution and the balanced scorecard
Managing team performance and dynamics
High-performance team rituals and cadence
Contract performance and exit
Retail performance metrics: sales densities, conversion and basket
Service KPIs: CSAT, NPS, CES, SLAs
Net Promoter Score and satisfaction metrics
Performance management in service
Banking KPIs and branch scorecards

Culture and Wellbeing

Win-back and re-engagement
Building a service culture
Customer and community engagement
Building a culture of compliance
Assurance engagements and standards
Engagement and motivation
Measuring engagement and impact
Stakeholder mapping and engagement
Learning cultures and the learning organisation
Engagement, motivation and energisers
Building a coaching culture
Values-based decision-making
Motivation theories and engagement
Creating a coaching culture
Buyer behaviour and the customer journey

Legal and Compliance

Regulatory duty and accountability
Risk, compliance and feasibility analysis
Regulatory compliance and central-bank rules
Regulatory reporting and audits
Regulatory liquidity ratios (LCR, NSFR)
Governance, risk and compliance
Regulatory awareness (GDPR and beyond)
Contract law and formation
Contract exit and renewal
Managing boundaries and dual relationships
Accounting concepts, principles and the regulatory landscape
Health, safety and compliance in delivery
Procurement and contract value
Procurement and contract management
Peer support and consultation

Evidence and Analytics

Web, campaign and funnel analytics
Sales analytics and forecasting tools
Market research design and methods
Qualitative and quantitative research
Translating insight into strategy
Sustaining ethical, effective practice
Baseline surveys and data collection tools
Ethical frameworks and codes of practice
Duty of care and risk management
Portfolio of evidence and reflective practice
Data-driven decision support and analytics
Complaint data and learning
Service analytics and dashboards
Text and interaction analytics
Data privacy and consent

Change and Organisation

Digital transformation in banking
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging
Change management and adoption
The finance function and digital transformation
Governance and organisational value
Regulatory change management
Large-scale transformation and agile ways of working
Record-keeping and data protection
Complaints, accountability and fitness to practise
Digital and market transformation
Behaviour change and adoption of innovations
Customer experience transformation
Digital and self-service transformation

Leadership Practice

Risk management and contingencies
Strategic decision-making under uncertainty
Delegation and empowerment
Self-awareness and the leader's identity
Ethics and responsible leadership
Delegating for development
Quality management and standards
Category management and strategy development
Data quality and master data management
Security governance and management systems
Key account management
Energy efficiency and demand management
Range planning and category management
Ground control and strata management
Mine water, tailings and environmental management

Communication and Influence

Communicating financial results
Professional case study and presentation
Communicating with families and carers
Professional writing and reports
Psychoeducation and public communication
Writing advisory reports that drive decisions
Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation
Communication planning and management
Reporting and dashboards
Metrics and reporting
Voice, communication and delivery
Management reporting and decision support
Regulatory reporting and disclosure

Stakeholders and Partnering

Stakeholder mapping in banking
Relationship management and cross-selling
Wealth, SME and corporate relationships
Stakeholder communications
Stakeholders and users of financial information
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Stakeholder capitalism and ESG
Stakeholder mapping and analysis
Transparency and stakeholder trust
Legal responsibilities and professional bodies
Partnership building and multi-stakeholder platforms
Relationship management and retention
Stakeholder mapping and collaboration

Learning and Training

Training needs analysis and learning strategy
Instructional design and blended learning
Facilitation, coaching and mentoring
Learning technologies and the LMS
Minimum viable offer and validated learning
Monitoring, evaluation and learning for accountability
Designing and facilitating groups
Facilitation and workshops
Facilitation, training and public presentation skills
Client feedback and satisfaction
Group dynamics, facilitation and community mobilisation
Cognitive load and learning science
Learning strategy and business alignment
Facilitation skills and presence
Virtual and hybrid facilitation

Financial Awareness

Cost-benefit and investment appraisal
Project budgeting and financial control
Funding, cash flow and financing
Financial risk in projects
Cost estimation and budgeting
Time and cost control
Managing schedule and budget performance
Marketing planning and budgeting
Budget, ROI and feasibility analysis
Carbon markets and climate finance
Evidence-based improvement
Cost recovery and tariffs
Cost, feasibility and impact analysis
The banking system, intermediation and financial markets
Types of banks and financial institutions

Operations and Service

Reconciliation and end-of-day processes
Banking products, services and delivery channels
Operating-model and process re-engineering
Designing a banking solution or process
Principles of credit and the lending process
Automation, RPA and straight-through processing
Process and control documentation
Quality assurance of audit
Competitive bidding processes
Business process mapping
Managing risk and difficult cases
Advisory service design and delivery
Lessons learned and development
Customer service and experience principles
Service culture and brand promise

Risk and Governance

Driving effective, ethical outcomes
Implementation planning and risk management
Quality management systems and audits
Water-user associations and governance
Governance of the CX programme
Corporate governance in banks
Enterprise risk management in banks
Credit risk measurement and mitigation
Liquidity risk and asset-liability management
Operational risk and resilience
Psychoeducation and workshops
Working with organisations on wellbeing
Board, governance and C-suite dynamics
Designing an intervention or programme
Corporate governance and accountability

Technology and Systems

Digital advisory, e-extension and mobile services
System operation and performance
Closed-loop feedback systems
Self-service and digital support
CRM systems and customer data
Customer service technology stack
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking
Digital disruption and the future of banking
Branch-to-digital migration
Water supply systems: sources, treatment and distribution
Telehealth and digital care delivery
Reporting automation
Ethical, risk and feasibility considerations

Projects and Delivery

Real estate development and project appraisal
Programme cycle management in NGOs
Evidence-based practice
Event planning timelines, run sheets and production schedules
Event risk, safety and contingency planning
The vehicle sales process from enquiry to delivery
Demand, master scheduling and material requirements planning
Capacity planning and line balancing
Projects and expansion: connecting the unserved
Mine planning and methods: surface and underground
Risk assessment and safety planning
Building high-performing project teams
Campaign planning and execution
Account planning and whitespace analysis
Leading campaigns and sales projects

Ethics and Professional Standards

Data ethics, privacy and responsible analytics
Ethics and duty of care
Professional ethics and duty of care
Confidentiality and health data
Ethical decision-making under pressure
Ethical leadership and integrity
Professional standards and continuing development
Professional standards and ethics (CIPS)
Ethics and professional conduct in security
Ethics in tax practice
Ethics, transparency and reputation
Marketing and sales ethics
Goal setting and contracting
Ethics and fair customer treatment
Roles, conduct and professional standards in banking

Health and Wellbeing at Work

Predictive safety analytics
Automation and safety technology
Toolbox talks and safety communication
Innovation culture, incentives and psychological safety
Resilience, wellbeing and stress management
Industrial utilities, energy and process safety interfaces
Treatment planning and review
Managing complexity and comorbidity
Health records, data and confidentiality
Public health programmes: prevention and outreach
Workplace and organisational contexts
Job safety analysis (JSA) and task risk
Change talk and readiness
Contractor and visitor safety
Healthcare quality, safety and accreditation

Teams and Collaboration

Cross-functional collaboration with product and service
Team leadership in sales and marketing
Leading service teams
Team leadership in customer service
Team leadership in banking operations
Innovation and fintech collaboration
Team leadership within HR
Goal setting and action planning
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Cross-functional and matrix teams
Productivity, collaboration and workflow tools
Habit change and behaviour design
Working with referrers and multidisciplinary teams
Collaboration and teamwork

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified HR Leadership Professional principles aligned with SHRM, CIPD and ILO Labour Standards
Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
Master talent acquisition, resourcing and onboarding and learning, development and talent management
Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in human resource management

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified HR Leadership Professional — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CHLP certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CHLP?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CHLP certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CHLP internationally recognised?

What is the cost of the CHLP certification?

The Certified HR Leadership Professional is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CHLP certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CHLP?

The Certified HR Leadership Professional is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CHLP?

The Certified HR Leadership Professional carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CHLP while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CHLP?

Graduates progress towards CHRO and senior people-management roles. The CHLP strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Certified HR Leadership Professional

Certified HR Leadership Professional

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Job Analysis and Design Professional

Certified Recruitment Coordinator

Certified Workplace Behaviour and Culture Analyst

Certified Professional in Human Resources

Certified Employee and Labour Relations Specialist

Certified Strategic HR Business Partner