What is the Certified Leadership Coach?

The Certified Leadership Coach is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Leadership Coach in Oman | CLC

Executive Summary

Certified Leadership Coach

Designed for today’s high-impact professionals, the Certified Leadership Coach (CLC) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 10 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CLC holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Leadership Coach

Acronym

CLC

Who Should Enrol?

Trainers and Facilitators
Instructional and Curriculum Designers
Learning and Development Professionals
Academic and Education Administrators

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability

Develop the strategic and operational skills to lead complex instructional design functions

Career Advancement

Accelerate your career towards senior L&D, academic and learning-leadership roles

Strategic Thinking

Build the strategic thinking, analysis and execution skills of world-class leaders

Organisational Impact

Design and implement instructional design systems that drive performance and measurable results

Personal Excellence

Develop emotional intelligence, resilience and authentic executive presence

Global Employability

Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Counselling Theories and Models

✦Facilitation, Delivery and Learner Engagement

✦Positive Psychology and Wellbeing

✦Mindfulness, Resilience and Self-Leadership Assurance

✦Meaning, Purpose and Flourishing

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Leadership Coach

Certified Leadership Coach: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

The Working Alliance

The working alliance and coaching presence
Questioning, listening and the coach’s restraint
Feedback, challenge and psychological safety in coaching
Group facilitation and group process
Record keeping, notes and professional documentation
Remote and telephone practice
Endings, relapse and maintaining change
Practitioner wellbeing and vicarious trauma
Outcome monitoring in therapeutic work
Referral, multi-agency work and the client pathway
Contracting and the three-way agreement
The boundary between coaching and therapy
Goal setting and behavioural change in coaching
Mentoring, sponsorship and developmental relationships
Ethics, supervision and reflective practice

Questioning and Restraint

Questioning, listening and the coach’s restraint
The working alliance and coaching presence
Goal setting and behavioural change in coaching
Cultural context and coaching across difference
Building and running a coaching practice
Clinical assessment and shared formulation
Therapeutic modalities and choosing an approach
Risk assessment and safeguarding in practice
Trauma-informed delivery and its limits
Working with ambivalence and motivation
Evaluating coaching outcomes
Team coaching and the team as client

Challenge, Safety and Change

Feedback, challenge and psychological safety in coaching
Goal setting and behavioural change in coaching
The working alliance and coaching presence

Boundaries, Ethics and Supervision

The boundary between coaching and therapy
Ethics, supervision and reflective practice
Contracting and the three-way agreement

Evaluating What Changed

Evaluating coaching outcomes
Goal setting and behavioural change in coaching
Contracting and the three-way agreement

Contracting the Engagement

Contracting and the three-way agreement
The working alliance and coaching presence
Ethics, supervision and reflective practice

Wellbeing and Resilience

Business continuity and resilience
Preparing financial statements
Working with organisations on wellbeing
Wellbeing and resilience coaching
Managing growth, risk and resilience
Coaching for resilience and wellbeing
Operational risk and resilience
Stress testing and scenario analysis
Stress testing credit portfolios
Stress testing and scenarios
Wellbeing and personal-effectiveness learning
Workplace wellbeing strategy
Stress and psychosocial risk
Crisis, resilience and contingency planning
Organisational resilience and adaptive strategy

Workplace Context

Future of work and workforce transformation
Customer (employee/manager) satisfaction
Stakeholder engagement and risk management
Employer branding and employee value proposition (EVP)
Employee voice, surveys and action planning
Employee and manager self-service
Workforce reporting and storytelling with data
Cost of workforce and ROI of HR interventions
Collective relations and union engagement
Workforce planning and the capability gap
Employee relations, discipline and fair process
Community engagement and equity
Interpreting financial statements
Completion, engagement and impact metrics
Talent, succession and workforce learning

Practice and Business

Brand safety and responsible marketing
Sustainability and responsible marketing
Marketing and sales KPIs and dashboards
Value-based and dynamic pricing
Market and customer analysis
Designing a marketing or sales strategy
Campaign or go-to-market plan
Marketing strategy and the mix
Integrated marketing communications
Pricing strategy
Digital marketing strategy
Go-to-market and channel strategy
Marketing planning and budgeting
Setting objectives and marketing KPIs
Marketing and sales: scope, roles and value

Digital Delivery

Self-service and digital support
Customer service technology stack
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking
Digital disruption and the future of banking
Digital transformation in banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Cybersecurity and fraud technology
Management accounts and dashboards
Digital permits and inspections
Automation and safety technology
Budget vs actual and variance

Programme Delivery

Driving measurable delivery improvement
Developing the project business case
Project budgeting and financial control
Financial risk in projects
Realising and measuring project value
Capstone scoping: a real project or programme
Designing the project plan and schedule
Delivery, quality and stakeholder plan
Project initiation and chartering
Integrated project planning
Project management plan development
Risk assessment and safety planning
Treatment planning and review
Goal setting and action planning
Projects, programmes and portfolios

Community and Family Context

Measurement and analytics for media and social campaigns
Sustainability and social impact in projects
Cost and profitability analysis
Corporate social responsibility and community impact
Group dynamics, facilitation and community mobilisation
Social media customer care
Customer and community engagement
Social performance and outreach
Corporate social responsibility communications
Forecasting and planning
Community and lifelong learning
Corporate social responsibility and ESG
Environmental, social and governance (ESG)
Corporate responsibility and community
Social media management: platforms, communities and algorithms

Health Context

Health, safety and compliance in delivery
Customer and brand health metrics
Brand health and measurement
Healthy work design
Absence and health management
Absence, capability and ill-health management
Confidentiality and health data
Communicating financial results
Health records, data and confidentiality
Public health programmes: prevention and outreach
Managing boundaries and dual relationships
Procurement and stock management for health commodities
Healthcare quality, safety and accreditation
Health financing: budgets, insurance and out-of-pocket realities
Peer support and consultation

Standards and Quality

Process improvement and HR operating efficiency
Time-to-hire, quality-of-hire and cost metrics
Data quality, integration and master data
Continuous improvement cycles
Driving measurable safety improvement
Continuous environmental improvement
Management review and improvement
Integration with quality and environment
Certification and continual improvement
Design review and quality
Process improvement and lean thinking
Standard costing and variance analysis
Continuous improvement of finance processes
Product safety and standards
Sustainability standards (GRI, ISSB)

Conflict and Resistance

Managing difficult stakeholders
Negotiation and influencing
Handling difficult customers and disputes
Managing resistance and reskilling
Integrity, confidentiality and conflicts
Working with conflict and change
Conflicts of interest management
Offer management, negotiation and pre-boarding
Conflict resolution and mediation
Managing resistance and engagement
Difficult conversations and feedback
Managing resistance and readiness
Conflicts of interest and procurement ethics
Negotiation and conflict management
Conflict resolution and negotiation

Records and Reporting

Professional writing and reports
Writing advisory reports that drive decisions
Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation
Reporting and dashboards
Project data, reporting and analytics
Document and configuration management
Dashboards and performance reporting
Reporting to leadership
Data quality, analysis and reporting
Financial reporting frameworks (IFRS/GAAP)
Integrated and sustainability reporting
Reporting quality and governance
Record-keeping and data protection

Coaching Practice

Coaching for performance
Building a coaching culture
Measuring coaching and mentoring impact
Coaching models and frameworks (GROW)
Facilitation, coaching and mentoring
Creating a coaching culture
Mentoring and sponsorship
Solvency, capital and prudential supervision
Measuring coaching outcomes
Coaching and developing team members
Sales enablement and coaching
Quality monitoring and coaching
Coaching and quality monitoring

Ethics and Safeguarding

Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Professional ethics and responsibility (PMI)
Professional standards and ethics
Marketing and sales ethics
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Duty of care and risk management
Complaints, accountability and fitness to practise
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Anti-corruption and financial-crime ethics

Communication Skills

Reputation and crisis communications
Professional and persuasive communication
Crisis communications
Stakeholder communications
Communications strategy and planning
Influencer and partnership communications
Internal communications
Event and sponsorship communications
Communications analytics
Presentation and public speaking
Professional report and presentation
Voice, communication and delivery
Feedback and developmental conversations
Language and communication training
Crisis and reputation communication

Development and Learning

Learning transfer and capability building
Talent review and succession in practice
Delegating for development
Managing resistance and capability building
Category management and strategy development
Real estate development and project appraisal
Proposal development and donor reporting
Monitoring, evaluation and learning for accountability
Attachment and developmental theory
Lessons learned and development
Scaling delivery capability
Schedule development and optimisation
Team development and effectiveness
Your one-year professional development trajectory
Legal responsibilities and professional bodies

Groups and Facilitation

Innovation and fintech collaboration
Microfinance and group lending
Facilitation skills and presence
Virtual and hybrid facilitation
Team leadership in governance
Client feedback and satisfaction
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
Servant leadership and self-organising teams
Facilitation and workshops
Virtual and distributed teams
Team leadership and motivation

Behaviour and Change

Change and adoption in projects
Measuring change and project impact
Baseline setting and change control
Motivation and engagement
Evidence-based improvement
Managing risk and difficult cases
Behaviour change and adoption of innovations
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging
Engagement and motivation
Change talk and readiness
Habit change and behaviour design
Change control and configuration
Organisational change management

Goals and Measurement

Performance measurement and attribution
Metrics and reporting
Performance management systems and cycles
Aligning learning to performance
Performance measurement and KPI dashboards
Linking performance to reward and consequence
Appraisal, calibration and managing underperformance
People analytics and HR measurement
Designing and facilitating groups
Leading and lagging metrics
Policy, planning and objectives
Quality and delivery metrics
Managing schedule and budget performance
Agile metrics and velocity
Funnel, pipeline and conversion metrics

Leadership Context

Financial, management and cost accounting distinguished
Psychoeducation and workshops
Management reporting and decision support
Capital structure and financing decisions
Influencing and advising leaders
Leadership and management development
Knowledge management and capability building
Vendor management and system governance
HR service delivery and case management
Inclusion and the fairness of people decisions
Safety management systems overview (ISO 45001)
Designing an intervention or programme
Professional case study and presentation
Managing complexity and comorbidity
Data-driven decision support and analytics

Culture and Inclusion

The business case for diversity and inclusion
Diversity and pay-equity analytics
HR's role in culture, values and employer brand
Safety culture and leadership
Team diversity and inclusion
Cross-cultural communication
Workplace and organisational contexts
Brand strategy, identity and equity
Accountability and follow-through
Strengths, flow and engagement
Meaning, purpose and values
Brand equity and positioning
Building a culture of compliance
Financial inclusion and agency banking
Financial inclusion strategy

Client Relationships

Goal setting and contracting
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Procurement and contract value
Stakeholder identification and analysis
Procurement and contract management
Stakeholder engagement strategy
Building project relationships
Building strategic customer relationships
Outcome and process measures
Partnership building and multi-stakeholder platforms
Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Stakeholder and impact analysis

Risk and Compliance

Regulatory compliance and biosafety
Data, records and confidentiality tech
Implementation planning and risk management
Regulatory compliance and market requirements
Water-user associations and governance
Governance of service standards
Governance of the CX programme
Regulatory and fair-treatment obligations
The regulatory landscape and central banking
Corporate governance in banks
Regulatory duty and accountability
Practice management systems
Leading project governance
Risk identification and analysis
Qualitative and quantitative risk analysis

Evidence and Research

Evidence-based practice
Evidence-based practice and research literacy
AI and predictive project analytics
Building your professional portfolio and evidence of practice
Customer personas and insight
Marketing analytics and attribution
Web and campaign analytics
Customer data platforms and segmentation
Web, campaign and funnel analytics
Sales analytics and forecasting tools
Market research design and methods
Analytical techniques and bias
Data visualisation for finance
Decision support and insight
Psychodynamic and psychoanalytic approaches

Professional Leadership Practice

Psychometric and screening tools
Pollution and waste management
Sustainable input management
Ethics of technology in practice
Team leadership in field and project settings
Relationship management and retention
Performance management in service
Handling escalations as a leader
Team leadership in customer service
Teller operations, cash handling and vault management
Operational efficiency and channel management
Thought leadership
Category management and strategy
Cash and liquidity management
Financial risk types and management

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Leadership Coach principles aligned with recognised instructional-design, quality-assurance and CPD standards
Apply evidence-based methods to improve instructional design, training delivery and learning management
Master instructional design and curriculum development and facilitation, delivery and learner engagement
Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in instructional design

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Leadership Coach — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CLC certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CLC?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CLC certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CLC internationally recognised?

What is the cost of the CLC certification?

The Certified Leadership Coach is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CLC certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CLC?

The Certified Leadership Coach is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CLC?

The Certified Leadership Coach carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CLC while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CLC?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CLC strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Certified Leadership Coach

Certified Leadership Coach

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified Education Leadership Specialist

Certified Sustainability Management Professional

Certified Technology Management Professional

Certified Bank Risk Manager

Certified Environmental Management Professional

Certified Project Management Leader