What is the Certified Global Logistics and Shipping Expert?

The Certified Global Logistics and Shipping Expert is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Procurement & Supply Chain.

How long does this certification take?

The programme takes 12 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Expert / Executive Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Global Logistics and Shipping Expert in Namibia

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Global Logistics and Shipping Expert

Certified Global Logistics and Shipping Expert: industry context, trends and professional standards
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement's contribution to organisational strategy
Categories of spend and stakeholders
Professional standards and ethics (CIPS)
Public versus private procurement
Supply markets and the enabling environment
Sustainability and responsible sourcing
Digital procurement and the future of the profession
Career pathways and professional development

Landed Cost

Freight, transport mode and route reliability
Total cost of ownership versus purchase price
Inventory service levels and the cost of stockouts
Specification writing and the specification trap
Warehousing, storage and materials handling
Inventory management and optimisation
Demand planning and forecasting
Order fulfilment and last-mile delivery
Reverse logistics and returns
Cold chain and specialised logistics
Logistics performance and cost control
Inventory models: EOQ, safety stock, reorder points
Materials requirements planning (MRP)
Demand and supply planning (S&OP)
Bill of materials and master scheduling

Transit Variability and Buffering

Inventory service levels and the cost of stockouts
Freight, transport mode and route reliability
Supplier dependency, development and continuity
Service-level agreements and KPIs
Dispute resolution and claims
Supplier onboarding and due diligence
Supplier segmentation and relationship strategy
Supplier relationship management (SRM)
Performance measurement and scorecards
Innovation and value from suppliers
Managing underperformance and risk
Supplier diversity and local content
Collaboration and partnership models
Supplier audits and assurance
Logistics and distribution network design

Carrier Selection and Performance

Contract performance, remedies and variations
Supplier market analysis and competition
Freight, transport mode and route reliability
Contract law fundamentals and formation
Terms, conditions and clauses
Transport modes, planning and optimisation
Capacity and production planning
Warehouse and stock control systems
ABC analysis and stock optimisation
Obsolescence and working-capital impact
Operations performance and throughput
E-procurement and procure-to-pay systems
Spend analytics and dashboards
Supplier and contract management systems
E-sourcing and e-auctions

Warehouse and Despatch Interface

Warehouse operations and stock accuracy
Inventory service levels and the cost of stockouts
Freight, transport mode and route reliability
Supply chain visibility and control towers
System selection and implementation
Cybersecurity and data protection
AI, blockchain and digital supply chains
Supply chain risk identification and mapping
Risk assessment and prioritisation
Supplier financial and operational risk
Business continuity and contingency planning
Resilience and network redundancy
Geopolitical and disruption risk
Insurance, hedging and mitigation
Crisis management and recovery

Continuity in Transport

Supplier dependency, development and continuity
Emergency, humanitarian and constrained procurement
Freight, transport mode and route reliability
Digital procurement roadmaps
Value and savings programmes
Category and supplier innovation
Agile and collaborative delivery
Professional ethics and codes (CIPS)
Integrity, transparency and fair dealing
Conflicts of interest and gifts
Governance of procurement decisions
Responsible and sustainable procurement
Compliance, audit and accountability
Procurement KPIs and savings measurement
Total cost and value delivered

Mode, Route and Reliability

Freight, transport mode and route reliability
Inventory service levels and the cost of stockouts
Total cost of ownership versus purchase price
Managing supplier communications
Leading procurement projects and change
Team leadership in procurement
Procurement transformation and operating models
Process efficiency and cycle time
Continuous improvement and lean procurement
Supplier and category performance
Procurement maturity assessment
Driving measurable procurement value
Capstone scoping: a real sourcing or supply challenge
Spend and situation analysis
Designing a sourcing or supply strategy

Professional Standards

Ethical and reputational risk
Ethical sourcing and modern slavery
Transparency, fairness and value for money
Treating customers fairly and market conduct
Anti-corruption and financial-crime ethics
Data ethics and customer privacy
Bribery, corruption and conduct risk
Ethics, responsibility and digital citizenship
Professional ethics in technology
Data ethics, privacy and protection
Ethical and responsible technology
Digital ethics and algorithmic accountability
Professional standards in the field
Ethics and independence in advisory relationships
Ethics and professional responsibility

Knowledge and Records

Professional reporting and documentation
Knowledge management and capability building
Incident reporting and record-keeping
Monitoring, evaluation and learning for accountability
Vehicle documentation, compliance and consumer protection
Health records, data and confidentiality
Record-keeping and data protection
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Livestock records, performance and productivity metrics
The learning and development profession
Learning strategy and business alignment
Learning cultures and the learning organisation
Blended and hybrid learning design

Performance Management

High-performance team rituals and cadence
Productivity and efficiency improvement
Contract performance and exit
Energy efficiency and demand management
Retail performance metrics: sales densities, conversion and basket
Project KPIs and performance metrics
Managing schedule and budget performance
Dashboards and performance reporting
Capacity and performance management
Setting objectives, indicators and targets
Benchmarking against standards and best practice
Operational efficiency and cost-to-income
Sales performance and pipeline management
Social performance and outreach
Benchmarking against best practice

Procurement Practice

Spend analysis and demand aggregation
Global sourcing and international trade
Sourcing plans and go-to-market
Negotiating with suppliers
Demand management and controlling maverick spend
Procurement fraud, collusion and bid rigging
Public procurement frameworks and principles
Competitive bidding and tender management
Contract oversight in the public sector
Presenting sourcing recommendations
Implementation and contract plan
Supplier development and innovation
Managing supplier risk
Employment relationship and the psychological contract
Talent sourcing channels and pipelines

Supply Chain and Logistics

Carbon, scope 3 and sustainable logistics
Regulation of transport: authorities, conventions and licensing
Service quality and the passenger experience in transport
Water supply systems: sources, treatment and distribution
Analytical techniques and bias
Procurement and stock management for health commodities
Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
Warehouse management systems (WMS)
Warehouse performance metrics
ABC analysis and stock policy
Receivables, payables and inventory management
Warehouse design and layout
Logistics KPIs and cost control
Ethical supply chains
Supply chain and cargo security

Cost and Value

Business case and savings plan
Communicating financial results
Meaning, purpose and values
Pricing, value articulation and professional fees
Earned value and forecasting
Cost-benefit and investment appraisal
Project budgeting and financial control
Funding, cash flow and financing
Value and benefits management
Financial risk in projects
Procurement and contract value
Types of banks and financial institutions
Financial inclusion and the evolving customer
Financial statement and cash-flow analysis
Retention, loyalty and lifetime value

Risk, Control and Integrity

Quality assurance of audit
Audit risk and materiality
Customs, clearing and compliance
Corporate governance principles and purpose
Interest-rate risk and hedging
Financial risk management and derivatives
Preparing financial statements
Governance, risk and compliance (GRC)
Governance and organisational value
Public, private and non-profit governance
Responsible and sustainable governance
Governance of ESG and reporting
Interpreting financial statements
Environmental legal compliance
Reporting quality and governance

Legal and Regulatory

Regulatory reporting and audits
Regulatory liquidity ratios (LCR, NSFR)
Regulatory awareness (GDPR and beyond)
Contract law and formation
Management accounts and dashboards
Accounting concepts, principles and the regulatory landscape
The regulatory and legal environment
Regulatory change management
Legal and regulatory responsibility
Legal, cost and feasibility analysis
Policy, planning and objectives
The regulatory landscape and central banking
Handling difficult customers and disputes
Regulatory duty and accountability
Regulatory compliance and central-bank rules

Data and Measurement

Writing advisory reports that drive decisions
Reporting to boards and executives
Quality and delivery metrics
Monitoring, control and reporting
Agile metrics and velocity
Reporting and dashboards
Project data, reporting and analytics
AI and predictive project analytics
Data quality and governance
Setting objectives and marketing KPIs
Marketing and sales KPIs and dashboards
Data collection and analytics
Budget vs actual and variance
Predictive safety analytics
Data quality and master data management

Stakeholders and Negotiation

Influencing and negotiation with stakeholders
Internal customers and business partnering
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Stakeholder engagement strategy
Negotiation and conflict management
Building project relationships
Conflict resolution and negotiation
Commercial negotiation and value capture
Building strategic customer relationships
The coaching relationship
Stakeholder mapping in banking
Negotiation and influencing
Relationship management and cross-selling

Leadership and Decisions

Front-office and reception management
Relationship management and retention
Leading service teams
Performance management in service
Handling escalations as a leader
Team leadership in customer service
Group and team coaching
Teller operations, cash handling and vault management
Operational efficiency and channel management
Team leadership in banking operations
Reconciliation and nostro/vostro management
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
Team diversity and inclusion

Projects and Delivery

Programme governance and assurance
Measuring programme success
Leading project teams
Cost and profitability analysis
Building high-performing project teams
Marketing planning and budgeting
Campaign planning and execution
Account planning and whitespace analysis
Leading campaigns and sales projects
Agri-enterprise planning and farm records
Nutrient management planning and the 4R framework
Advisory service design and delivery
Crop planning, rotation and the cropping calendar
Innovation in service delivery
Designing voice-of-customer programmes

Systems and Technology

Telehealth and digital care delivery
Forecasting and planning
Practice management systems
Ethics of technology in practice
Agile and digital transformation projects
Portfolio and resource management systems
Automation in project delivery
Emerging project technologies
Digital disruption and modern go-to-market
Digital and data-driven go-to-market
Digital marketing strategy
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking
The banking system, intermediation and financial markets

Operations and Quality

IT operating models and organisation
IT service and product mindset
Competitive bidding processes
Planning performance and service
Business process mapping
The HR function: roles, operating models and value creation
Quality assurance and standards
Continuous improvement of finance processes
Data visualisation for finance
Integration with quality and environment
Design review and quality
Industrial utilities, energy and process safety interfaces
Decision support and insight
Mineral processing and beneficiation
Quality management on site: inspections, hold points and defects

Sustainability and Ethics

Monitoring, evaluation and sustainability plan
Housing, welfare and environmental management
Psychodynamic and psychoanalytic approaches
Sustainability certification and standards
Responsible and ethical service
Social media customer care
Responsible and sustainable banking
Sustainable and green banking
Sustainability and green IT
Control environment and risk assessment
Corporate social responsibility communications
Ethical decision-making under pressure
Environmental management systems (ISO 14001)
Sustainability and climate responsibility
Environmental monitoring and reporting

Capability and Development

Real estate development and project appraisal
Attachment and developmental theory
Lessons learned and development
Scaling delivery capability
Project management plan development
Schedule development and optimisation
Team development and effectiveness
Gender, youth and social inclusion in agricultural development
Career pathways and continuing professional development
Setting professional goals and a personal development plan
Land-use planning, capability and degradation management
Delegating for development
Managing resistance and capability building
Supplier development and improvement
Agile delivery and iterative development

Communication and Documentation

Communicating technical information to diverse audiences
Data quality, analysis and reporting
Professional report writing and presentation
Communication and interpersonal skills
Influencing and presenting insights
Professional and persuasive communication
Transaction monitoring and suspicious reporting
Control monitoring and reporting
Crisis communications
Ethics in communications
Communications strategy and planning
Professional roles, boundaries and settings
Financial reporting frameworks (IFRS/GAAP)
Integrated and sustainability reporting
Professional case study and presentation

Strategic Context

Supply market analysis and Porter’s forces
Marketing technology stack
Marketing analytics and attribution
Funnel and lifecycle marketing
Key account management strategy
CRM and marketing automation platforms
AI and personalisation in marketing
Market research design and methods
Competitive and market intelligence
Translating insight into strategy
E-commerce and marketplace selling
Agile marketing and experimentation
Marketing and sales ethics
Brand safety and responsible marketing
Sustainability and responsible marketing

International Trade

Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Traceability, certification and export requirements
Agribusiness marketing, branding and export readiness
Grades, standards and export certification (GlobalG.A.P.)
Collaboration and teamwork
Root cause analysis frameworks in advisory work
Managing engagement risk and professional liability
The project environment and stakeholders
Business case and strategic alignment
Project governance and assurance
Project governance frameworks

Workforce

Strategic workforce planning and demand forecasting
Workforce and shift management in retail
Ethical principles and codes of practice
Workforce management and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
The employee lifecycle and HR value chain
Managing difficult stakeholders
Working with product and operations
Coaching for performance
Managing boundaries and dual relationships

Customers and Demand

The customer experience (CX) discipline
Ethics and fair customer treatment
Customer experience transformation
Professional ethics in customer service
Customer service and CX strategy
Sustaining strategic customer focus
Customer and journey analysis
Customer experience strategy
Customer journey mapping
Reducing customer effort
Customer effort and sentiment analysis
Customer service and experience principles
Customer expectations and satisfaction
CRM systems and customer data
Customer service technology stack

Change and Improvement

Digital and market transformation
Continuous improvement and lessons learned
Breeding, reproduction and genetic improvement
Behaviour change and adoption of innovations
Digital and self-service transformation
Measuring CX transformation impact
Continuous improvement in service
Driving measurable service improvement
Designing a service or experience improvement
Continuous improvement and lean banking
Driving measurable banking improvement
The finance function and digital transformation
Foreign exchange and currency risk
Peer support and consultation
Sustaining ethical, effective practice

Safety and Continuity

Safety communication and campaigns
Influencing and safety leadership
Wellbeing and holistic health strategy
Confidentiality and health data
Job safety analysis (JSA) and task risk
Emergency preparedness and response planning
Business continuity and recovery
Automation and safety technology
Toolbox talks and safety communication
Business continuity and disaster recovery
Event risk, safety and contingency planning
Safety management systems (ISO 45001)
Product safety and standards
Safety management systems overview (ISO 45001)
Safety culture and leadership

Frequently Asked Questions

Common Questions

What is the CGLS2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with CIPS, ISO and recognised procurement and supply-chain standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CGLS2?

This certification is ideal for Procurement and Purchasing Officers, Supply Chain and Logistics Professionals, Contract and Category Managers and Warehouse and Inventory Managers, and other professionals seeking to formalise their expertise in procurement, sourcing, contract management and supply chain operations with a globally recognised credential.

How long does the CGLS2 certification take to complete?

The programme is structured over 12 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CGLS2 internationally recognised?

What is the cost of the CGLS2 certification?

The Certified Global Logistics and Shipping Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CGLS2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CGLS2?

The Certified Global Logistics and Shipping Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CGLS2?

The Certified Global Logistics and Shipping Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CGLS2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CGLS2?

Graduates progress towards senior procurement, category and supply-chain leadership roles. The CGLS2 strengthens your expertise in procurement, sourcing, contract management and supply chain operations and positions you for advancement across corporates, NGOs, government and international organisations.

Certified Global Logistics and Shipping Expert