What is the Certified Child Protection Specialist?

The Certified Child Protection Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Security Management.

How long does this certification take?

The programme is 11 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Child Protection Specialist in Namibia

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Child Protection Specialist

Certified Child Protection Specialist: industry context, trends and professional standards
The helping relationship and its purpose
History and scope of counselling and coaching
Professional roles, boundaries and settings
Ethical principles and codes of practice
The self of the practitioner
Cultural competence and diversity
Confidentiality, consent and safeguarding
The evidence base for talking therapies
Wellbeing and the biopsychosocial model
Career pathways and professional development

Protecting the Site

Layered defence and site protection
Access control, screening and visitor management
Security technology selection and operation
Duty of care obligations
Country and destination risk
Hostile-environment awareness
Emergency evacuation planning
Traveller briefing and support
Crisis response for travellers
Security of accommodation and transport
Event and crowd security
Coordination with teams and agencies
Contingency and emergency plans
Equipment and technology
Training and rehearsals

Guarding and Supervision

Guard force management and supervision
Security ethics, use of force and accountability
Crowd, event and public space safety
Duty of care and legal framework
Security as a business enabler
Stakeholder mapping and liaison
Working with law enforcement and regulators
Board and management reporting
Influencing and security awareness
Professional report writing
Community and tenant engagement
Managing sensitive communications
Presenting risk and recommendations
Leading security projects and change
Team leadership in security operations

Incident and Investigation

Incident response and command
Investigation practice and evidence handling
Working with police, regulators and the justice system
Venue and residence security
Emergency and medical response
Etiquette and low-profile operations
Communications and coordination
Legal and ethical protection
Travel risk management
After-action review
Security risk assessment and proportionate response
Insider threat and personnel security
Cash, assets and loss prevention
Security principles and protective concepts
The security profession, roles and standards

Insider and Loss Risk

Insider threat and personnel security
Cash, assets and loss prevention
Access control, screening and visitor management
Cost, feasibility and control analysis
Implementation and response plan
Testing, exercises and assurance
Threat identification and assessment
Vulnerability assessment and surveys
Criticality and asset identification
Security surveys and audits
Physical security design and layered defence
Perimeter protection and barriers
Access control systems and identity management
Locks, keys and credential management
Visitor and contractor management

Ethics and Accountability

Security ethics, use of force and accountability
Working with police, regulators and the justice system
Security risk assessment and proportionate response
Fraud prevention and controls
Cash and valuables protection
Supply chain and cargo security
Access and key control
Audit and compliance checks
Investigations and recovery
Measuring loss and prevention impact
Security operations management
Guard force and contractor management
Post orders and standard operating procedures
Security programme design and budgeting
Security metrics and reporting

Risk and Proportionate Response

Security risk assessment and proportionate response
Layered defence and site protection
Access control, screening and visitor management
Privacy, surveillance and data protection
Integrity, confidentiality and impartiality
Anti-corruption and vetting
Regulatory compliance and licensing
Security KPIs and metrics
Incident and response performance
Audits, inspections and assurance
Continuous improvement in security
Cost-effectiveness of controls
Security maturity assessment
Driving measurable security improvement
Information security fundamentals

Legal and Regulatory

Evidence handling and chain of custody
Legal and ethical investigation
Regulatory awareness and compliance
Data-informed and evidence-based decisions
Payment regulation and oversight
Regulatory and compliance requirements
Compliance, audit and accountability
Contract law fundamentals and formation
Contract governance and compliance
Tax administration and compliance
Tax compliance and returns
Compliance frameworks and programmes
Compliance monitoring and testing
Regulatory change management
Legal and regulatory responsibility

Operations and Supervision

Technology selection and deployment
Investigation principles and process
Operating-model and process re-engineering
Designing a banking solution or process
Principles of credit and the lending process
Automation, RPA and straight-through processing
Process and control documentation
Competitive bidding processes
Business process mapping
The HR function: roles, operating models and value creation
Continuous improvement of finance processes
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces
Collaborative and client-led planning
Mineral processing and beneficiation

Security Technology

Drones, sensors and detection technology
Data protection in surveillance
Digital forensics and cybercrime
Vendor and technology management
Technology adoption and integration
Intelligence-led and data-driven security
Protecting data and information assets
Insider threat and data loss prevention
Electronic access and biometric systems
Safety management systems overview (ISO 45001)
Analytical techniques and bias
Data quality and governance
Emerging project technologies
Digital disruption and modern go-to-market
Digital and data-driven go-to-market

Emergency and Incident

Crisis management and command
Incident management and response
Emergency preparedness and planning
Emergency preparedness and response planning
Incident reporting and record-keeping
Risk response and contingency
Business continuity and crisis management
Crisis communications
Financial reporting frameworks (IFRS/GAAP)
Integrated and sustainability reporting
Managing sensitive and crisis messaging
Emergency, humanitarian and constrained procurement
Business continuity and disaster recovery
Reporting quality and governance
Management accounts and dashboards

Personnel and Capability

Leading security teams
Capability and skills frameworks
Training needs analysis and learning strategy
Strategic workforce planning and demand forecasting
Succession planning and talent pipelines
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Knowledge management and capability building
Forecasting and planning
Communicating risk to the workforce
Aligning teams around strategy
Decision support and insight
Communicating financial results
Working with referrers and multidisciplinary teams
Collaboration and teamwork

Ethics and Conduct

Professional ethics and conduct in security
Conflicts of interest and procurement ethics
Professional standards and ethics
Marketing and sales ethics
Psychodynamic and psychoanalytic approaches
Attachment and developmental theory
Roles, standards and professional conduct
Ethics and fair customer treatment
Professional ethics in customer service
Complaints, redress and accountability
Responsible and ethical service
Ethics and treating customers fairly in insurance
Regulation, ethics and misinformation in media and telecoms
Sustaining ethical, effective practice
Ethical frameworks and codes of practice

Leadership and Command

Journey management and risk
Report writing and case management
Insider threat management
Tax risk management
IT service management and support operations
Property management and facility operations
Programme cycle management in NGOs
Grant compliance and restricted funding management
NGO financial management and budget-versus-actual discipline
Procurement and asset management under donor rules
Reinsurance and capacity management
Building project management maturity
Lessons learned and knowledge management
Project management maturity assessment
Value and benefits management

Communication and Reporting

Communication during crises
Managing boundaries and dual relationships
Toolbox talks and safety communication
Communicating vision and telling stories
Executive communication and presence
Cross-cultural communication
Sustainability reporting and disclosure
Risk registers and reporting
Tax provisioning and reporting
Dashboards, reporting and the metric that misleads
Data storytelling and communicating findings
Environmental monitoring and reporting
Proposal development and donor reporting
The media and telecommunications landscape
Peer support and consultation

Stakeholders and Liaison

Stakeholders, agency and accountability
Trends: ESG, transparency and stakeholder capitalism
Shareholder and stakeholder rights
Transparency and stakeholder trust
Categories of spend and stakeholders
Corporate responsibility and community
Duty of care and risk management
Client feedback and satisfaction
The project environment and stakeholders
Stakeholder and sponsor management
Compliance and regulatory projects
Stakeholders and users of financial information
The regulatory and legal environment
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan

Cost, Assets and Loss

Costing production: standard costs, variances and the true cost of scrap
Non-revenue water, metering and cost recovery
Complaints, accountability and fitness to practise
Health financing: budgets, insurance and out-of-pocket realities
Preparing financial statements
Interpreting financial statements
Budget vs actual and variance
Cost and profitability analysis
Data visualisation for finance
Meaning, purpose and values
Earned value and forecasting
Asset-liability committee (ALCO) governance
Development banking and project finance
SME lending and value-chain finance
Microfinance and group lending

Data and Intelligence

Security intelligence collection and analysis
Predictive safety analytics
Card and data security (PCI DSS)
Service-level agreements and KPIs
Data quality and master data management
Intelligence-led risk assessment
Retail performance metrics: sales densities, conversion and basket
Measurement and analytics for media and social campaigns
Health records, data and confidentiality
Legal responsibilities and professional bodies
Evidence-based improvement
Psychometric and screening tools
Project KPIs and performance metrics
Quality and delivery metrics
Agile metrics and velocity

Planning and Design

Advance work and route planning
Designing a security programme or solution
Protective operations planning
Voice of the customer programmes
Design thinking for service
Loyalty programmes and rewards
Workforce planning and scheduling
Leading service projects and change
Leading banking projects and change
Customer journey and experience design
Service strategy, design and transition
Interaction and experience design
Design review and quality
Blended and hybrid design
Business model design and innovation

People Risk

Employee engagement models and drivers
The employee lifecycle and HR value chain
The customer experience (CX) discipline
Employee experience and engagement
Customer and employee satisfaction
Employee and manager self-service
Employee relations, discipline and fair process
Employee engagement and what actually drives it
Threat and risk assessment
Threat and risk assessment for principals
Innovation in protective operations

Audit and Standards

Sustaining improvement and benefits
Certification and continual improvement
Professional standards and continuing development
Process improvement and lean thinking
Quality management and standards
Productivity and efficiency improvement
Professional standards and ethics (CIPS)
Supplier development and improvement
Sustainable procurement principles and standards
Managing tax audits and queries
Testing, quality assurance and defect economics
Integration with quality and environment
Service quality and the passenger experience in transport
Quality management on site: inspections, hold points and defects
Healthcare quality, safety and accreditation

Health and Safety

Managing risk and difficult cases
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Procurement and stock management for health commodities
Working with organisations on wellbeing
Risk assessment and safety planning
Wellbeing and resilience coaching
Health, safety and compliance in delivery
Brand safety and responsible marketing
Customer and brand health metrics
Brand health and measurement
Safety management systems (ISO 45001)
Product safety and standards
Safety culture and leadership
Safety communication and campaigns

Change and Modernisation

Security transformation and modernisation
Measuring security transformation impact
Agile and digital transformation projects
Measuring change and project impact
Baseline setting and change control
Sales and marketing transformation
Measuring growth and transformation impact
Patching and change management
Lessons learned and development
Digital and market transformation
Behaviour change and adoption of innovations
Driving effective, ethical outcomes
Designing and facilitating groups
Digital transformation and IT strategy
Variations, claims and delay: managing change on site

Service and Public Interface

Sustaining strategic customer focus
Customer and journey analysis
Designing a service or experience improvement
Queue management and service flow
Self-service and digital support
Customer experience strategy
Customer journey mapping
Reducing customer effort
Customer effort and sentiment analysis
CRM systems and customer data
Service analytics and dashboards
Inventory service levels and the cost of stockouts
Strategic customer relationships
Policy administration and customer service in insurance
Vehicle specifications, trims and options in customer language

Records and Procedure

Professional documentation and presentation
Tender planning and documentation
Transfer pricing documentation
Vehicle documentation, compliance and consumer protection
Record-keeping and data protection
Data, records and confidentiality tech
Governance of converged security
Fraud risk and controls
Risk-based audit planning
Audit risk and materiality
Stakeholder communications

Strategy and Governance

Growth strategy and demand generation
Governance of campaigns and spend
Managing price and discount governance
Designing a marketing or sales strategy
Marketing strategy and the mix
Brand strategy, identity and equity
Pricing strategy
Key account management strategy
Building strategic customer relationships
Dashboards and performance reporting
Translating insight into strategy
Turning strategy into results
Procurement’s contribution to organisational strategy
Governance of procurement decisions
Category management and strategy development

Contractors and Supply

Digital procurement and the future of the profession
Responsible and sustainable procurement
Fair trade and responsible supply
Procurement fraud, collusion and bid rigging
Vendor selection and managing technology suppliers
Vendor, venue and supplier contracting for events
Water supply systems: sources, treatment and distribution
Psychoeducation and workshops
Subcontractor and supplier management
Designing an intervention or programme
Ethical, risk and feasibility considerations
Supply market analysis
Contractor safety management
Third-party and supply-chain risk
Supply analysis, gaps and scenario planning

Security Practice

Aligning security with business goals
Fraud and internal-threat investigation
Security culture and awareness
Professional case study and presentation
Awareness and security culture
Ethics and professional conduct in security
Evidence-based practice
Claims investigation and fraud indicators
Insurance regulation and consumer protection
Goal setting and contracting
Treatment planning and review
Cloud and data security
Security by design
Managing complexity and comorbidity
Anti-corruption and financial-crime ethics

Risk and Resilience

Business continuity and resilience
Risk assessment methodology and matrices
Dynamic and site-specific risk assessment
Residual risk and ALARP
Risk registers and monitoring
Business continuity and recovery
Resilience, wellbeing and stress management
Risk assessment and judgement
Payment risk types and management
Workplace and organisational contexts
Contract types and risk allocation
Operational risk and resilience
Change talk and readiness
Model risk and provisioning (IFRS 9)
Interest-rate risk and gap analysis

Professional Leadership Practice

Programme management principles
Portfolio management and prioritisation
Value management and business value
Revenue management and yield
Renewals and churn management
Field sales and territory management
Tender and bid management
Reporting to leadership
Team leadership in sales and marketing
Capacity and performance management
IT operations and service management
IT service management and ITIL
Thought leadership
Category management and strategy
Goal setting and action planning

Frequently Asked Questions

Common Questions

What is the CCPS2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CCPS2?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CCPS2 certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CCPS2 internationally recognised?

What is the cost of the CCPS2 certification?

The Certified Child Protection Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CCPS2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CCPS2?

The Certified Child Protection Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CCPS2?

The Certified Child Protection Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CCPS2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CCPS2?

Graduates progress towards CHRO and senior people-management roles. The CCPS2 strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Certified Child Protection Specialist