How long does this certification take?

The programme takes 12 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Expert / Executive Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified ISO 45001 OHS Management System Expert in Malawi

Q: What is the Certified ISO 45001 OHS Management System Expert?

The Certified ISO 45001 OHS Management System Expert is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Occupational Health & Safety.

Executive Summary

Certified ISO 45001 OHS Management System Expert

Designed for today’s high-impact professionals, the Certified ISO 45001 OHS Management System Expert (CISO2) delivers a rigorous Executive-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in strategic leadership, organisational management and business transformation.

This 12 Weeks programme is structured around recognised global leadership and management competency frameworks, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CISO2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified ISO 45001 OHS Management System Expert

Acronym

CISO2

Who Should Enrol?

Managers and Team Leaders
Heads of Department and Directors
Senior Executives and Aspiring Leaders
Business Owners and Entrepreneurs

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards executive, director and C-suite leadership roles

Professional Recognition

Credential aligned with recognised global leadership and management competency frameworks

Leadership Capability

Develop the strategic and operational skills to lead complex strategic leadership functions

Organisational Impact

Design and implement strategic leadership systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to strategic leadership

Global Employability

Qualify for strategic leadership roles across corporates, public institutions, NGOs and enterprises worldwide

Competency Framework

Core Competencies You Will Develop

✦Strategic Thinking, Vision and Direction Setting

✦Leading Teams, People and High Performance

✦Decision-Making, Problem-Solving and Execution

✦Emotional Intelligence and Authentic Leadership

✦Organisational Strategy, Transformation and Growth

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified ISO 45001 OHS Management System Expert

Certified ISO 45001 OHS Management System Expert: industry context, trends and professional standards
Theories and models of leadership and management
The manager's roles, responsibilities and mindset
Leadership versus management and when each is needed
Situational and adaptive leadership
Values, purpose and authentic leadership
The organisational context and operating environment
Self-awareness and the leader's identity
Building credibility and executive presence
Ethics and responsible leadership
Personal leadership development planning

Performance and Difficult Conversations

Managing performance day to day
Difficult conversations and managerial courage
Building and leading a team
The strategic narrative
Executive time, attention and decision cadence
Leading across cultures and geographies
Succession and the leadership pipeline
Executive ethics and the leader’s shadow
Leading in crisis and under scrutiny
The transition from doing to managing
Delegation and appropriate autonomy
Prioritisation and managing competing demands
Running meetings that produce decisions
Operational planning and workflow management
Managing upward and across

Decisions, Budgets and Resources

Decision making for managers
Managing budgets and resources
Operational planning and workflow management
Executive presence and credibility
Developing your own management practice
Strategic alignment across an organisation
Organisational design as a strategic choice
Power, coalitions and organisational politics
Leading under ambiguity and complexity
Strategic learning and the adaptive organisation
Culture as a strategic asset
Leading strategic change
Developing strategic capability in others
The executive transition: from function to enterprise
Setting and communicating strategic direction

Managing Upward and Developing

Managing upward and across
Developing your own management practice
Developing strategic capability in others
Working with a board and governance
Leading through other leaders
Building and running a top team

From Doing to Managing

The transition from doing to managing
Delegation and appropriate autonomy
Developing your own management practice

Delegation and Autonomy

Delegation and appropriate autonomy
Building and leading a team
Managing performance day to day

Prioritisation and Focus

Prioritisation and managing competing demands
Running meetings that produce decisions
Operational planning and workflow management

People Administration

Linking performance to reward and consequence
Digital HR and the employee experience platform
Data protection and employee privacy
Belonging, culture and employee resource groups
Future of work and workforce transformation
Customer (employee/manager) satisfaction
Recruitment marketing and candidate attraction
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Employer branding and employee value proposition (EVP)
Cost of workforce and ROI of HR interventions
Workforce planning and the capability gap
Employee relations, discipline and fair process
Employee engagement and what actually drives it

Culture and Engagement

Managing engagement risk and professional liability
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements
Management accounts and dashboards
Budget vs actual and variance
Cost and profitability analysis
Forecasting and planning
Data visualisation for finance
Communicating financial results
Psychodynamic and psychoanalytic approaches
Attachment and developmental theory
Safety culture and climate
Just culture and reporting
Innovation culture, incentives and psychological safety
Board and investor engagement

Customers and Market

Comparable sales analysis and market evidence
Policy administration and customer service in insurance
The automotive market: segments, brands and buyers
Vehicle specifications, trims and options in customer language
Customer retention in the vehicle ownership cycle
Service quality and the passenger experience in transport
Tariffs, regulation and the economics of essential services
Customer loyalty and repeat purchase in retail
Professional roles, boundaries and settings
Telecom products, tariffs and customer lifecycles
Client feedback and satisfaction
Business model and market innovation
Buyer behaviour and the customer journey
Voice of the customer and feedback
Strategic customer relationships

Legal and Policy

Regulatory compliance and market requirements
Regulatory and fair-treatment obligations
The regulatory landscape and central banking
Regulatory duty and accountability
Regulatory compliance and central-bank rules
Regulatory reporting and audits
Regulatory liquidity ratios (LCR, NSFR)
Contract law and formation
Contract exit and renewal
Managing boundaries and dual relationships
Accounting concepts, principles and the regulatory landscape
Vendor, venue and supplier contracting for events
Regulation of transport: authorities, conventions and licensing
Peer support and consultation
Subcontractor and supplier management

Supply and Procurement

Conflicts of interest and procurement ethics
Procurement and contract management
Vendor selection and management
Supply market analysis
Vendor and faculty management
Supply analysis, gaps and scenario planning
Vendor management and system governance
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement’s contribution to organisational strategy
Public versus private procurement
Procurement and stock management for health commodities
Supply markets and the enabling environment
Digital procurement and the future of the profession
Sustainable procurement principles and standards

Ethics and Standards

Sustainability and responsible sourcing
Ethics and professional conduct in security
Corporate responsibility and community
Ethics and treating customers fairly in insurance
Ethical principles and codes of practice
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Ethics of technology in practice
Ethics and independence in advisory relationships
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Responsible and sustainable banking
Data ethics and customer privacy

Learning and Knowledge

Leading the learning function
Training needs analysis and learning strategy
Instructional design and blended learning
Facilitation, coaching and mentoring
Knowledge management and capability building
Learning technologies and the LMS
Learning transfer and capability building
Minimum viable offer and validated learning
Continuous improvement and learning organisations
Monitoring, evaluation and learning for accountability
Designing and facilitating groups
Facilitation, training and public presentation skills
Record-keeping and data protection
Group dynamics, facilitation and community mobilisation
Complaint data and learning

Diversity and Global Practice

Diversity, inclusion and inclusive leadership
Team diversity and inclusion
Cross-cultural communication
Managing virtual and cross-cultural teams
Complaints, accountability and fitness to practise
Legal responsibilities and professional bodies
Financial inclusion and agency banking
Financial inclusion strategy
Nomination, succession and diversity
The business case for diversity and inclusion
Inclusion and the fairness of people decisions
Evidence-based improvement
Psychoeducation and workshops
Financial inclusion and the evolving customer
Digital accessibility and inclusion

Sustainability

Embedding sustainability in sourcing
Mine water, tailings and environmental management
Social media management: platforms, communities and algorithms
Measurement and analytics for media and social campaigns
Integrated and sustainability reporting
The project environment and stakeholders
Sustainability and social impact in projects
Sustainability and responsible marketing
Working with organisations on wellbeing
Designing an intervention or programme
Monitoring sustainability outcomes
Sustainability and environmental duty
Environmental management systems (ISO 14001)
Environmental legal compliance
Sustainability and climate responsibility

Leadership and Management

Lessons learned and knowledge management
Project management maturity assessment
Value and benefits management
Requirements gathering and management
Project management plan development
Earned value management
Issue and problem management
Servant leadership and self-organising teams
Communication planning and management
Negotiation and conflict management
Team leadership and motivation
Revenue management and yield
Key account management strategy
Renewals and churn management
Field sales and territory management

People and Development

Team leadership in customer service
Coaching for performance
Team leadership in banking operations
Development banking and project finance
Team leadership in technology
Message development and testing
Supplier development and innovation
Continuing professional development
Career pathways and professional development
Measuring development impact
Feedback and developmental conversations
Lessons learned and development
Wellbeing and resilience coaching
Measuring coaching outcomes
Working with referrers and multidisciplinary teams

Performance Management

Customer and brand health metrics
Dashboards and performance reporting
Setting objectives, indicators and targets
Yield, productivity and profitability metrics
Linking CX to business performance
Service KPIs: CSAT, NPS, CES, SLAs
Net Promoter Score and satisfaction metrics
Performance management in service
Banking KPIs and branch scorecards
Service quality and turnaround metrics
Sales performance and pipeline management
Social performance and outreach
Performance and dispute management
Performance scorecards and reviews
Investment principles and objectives

Operations

Process automation and workflow
Data quality, integration and master data
The HR operating model and business partnering
Professional case study and presentation
Design review and quality
Productivity and effectiveness measurement
Productivity, collaboration and workflow tools
Process improvement and lean thinking
Quality management and standards
Productivity and efficiency improvement
Data quality and master data management
Expected credit loss and portfolio quality
Reinsurance and capacity management
The vehicle sales process from enquiry to delivery
Capacity planning and line balancing

Financial Management

Security programme design and budgeting
Income capitalisation and investment value
NGO financial management and budget-versus-actual discipline
Claims investigation and fraud indicators
Vehicle financing, insurance and total cost of ownership conversations
Costing production: standard costs, variances and the true cost of scrap
Non-revenue water, metering and cost recovery
Evidence-based practice
Risk assessment and safety planning
Health financing: budgets, insurance and out-of-pocket realities
Preparing financial statements
Standard costing and variance analysis
Budgeting techniques and the budgeting cycle
Flexible budgets and rolling forecasts
Cost reduction and efficiency programmes

Communication

Board reporting and information flows
Governance of ESG and reporting
Communication strategy in change programmes
Management and board reporting
Safety communication and campaigns
Communicating risk to the workforce
Incident reporting and record-keeping
Goal setting and contracting
Toolbox talks and safety communication
Communicating vision and telling stories
Executive communication and presence
Regulatory reporting and disclosure
Board and management reporting
Professional report writing
Managing sensitive communications

Decision Making

Treatment planning and review
Managing complexity and comorbidity
Data-driven decision support and analytics
Prioritising experience investments
Problem loans, restructuring and recovery
Evidence, judgement and scepticism
Make-versus-buy decisions
Root-cause analysis and problem solving
Management reporting and decision support
Ethical decision-making under pressure
Setting strategic priorities and choices
Strategic decision-making under uncertainty
Structured problem-solving and root-cause analysis
Innovation management and creative problem-solving
Decision support and insight

Change

Workplace and organisational contexts
Behaviour change and adoption of innovations
Customer experience transformation
Digital and self-service transformation
Measuring CX transformation impact
Digital transformation in banking
Foreign exchange and treasury operations
Operational risk and resilience
Technology governance and change control
Foreign exchange and hedging
Change management and adoption
Change talk and readiness
Habit change and behaviour design
Change control and configuration
Organisational change management

Stakeholders and Influence

Stakeholder and sponsor management
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Stakeholder engagement strategy
Managing expectations and influence
Building project relationships
Conflict resolution and negotiation
Conflicts of interest and transparency
Commercial negotiation and value capture
Influencer and affiliate marketing
Influencing and persuasion
Negotiation and conflict resolution
Categories of spend and stakeholders
Negotiation strategy and planning

Risk and Governance

Programme governance
Grant compliance and restricted funding management
NGO governance, boards and registration
How insurance works: risk pooling and the value chain
Underwriting principles and risk selection
Bancassurance and digital insurance models
Vehicle documentation, compliance and consumer protection
Ground control and strata management
Reporting quality and governance
Duty of care and risk management
Managing risk and difficult cases
Control monitoring and reporting
Quality assurance of audit
Assurance engagements and standards
Audit risk and materiality

Strategic Context

Strategy execution and the balanced scorecard
Measuring strategic progress
Turning strategy into results
Digital transformation and IT strategy
Category management and strategy development
Sourcing strategies and portfolio (Kraljic)
Manufacturing strategies: make-to-stock, make-to-order and batch versus flow
Content strategy across platforms
The consulting mindset and trusted advisor positioning
Business case and strategic alignment
Strategic alignment of investments
Goal setting and action planning
Accountability and follow-through
Customer service and CX strategy
Sustaining strategic customer focus

Evidence and Data

Data analytics in audit
Data migration and cleansing
Audit evidence, sampling and professional scepticism
Applicant tracking systems and recruitment analytics
Data ethics, privacy and responsible analytics
People analytics and HR measurement
Data collection and analytics
Predictive safety analytics
Jobs to be done and customer insight
Health records, data and confidentiality
Analytical techniques and bias
Strengths, flow and engagement
Portfolio of evidence and reflective practice
Meaning, purpose and values
Service analytics and dashboards

Technology

The banking system, intermediation and financial markets
Digital disruption and the future of banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Automation, RPA and straight-through processing
Cybersecurity and fraud technology
Digital credit and alternative data
Professional ethics in technology
Safety management systems (ISO 45001)
The finance function and digital transformation
Customer service technology stack
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking

Projects and Delivery

Real estate development and project appraisal
Programme cycle management in NGOs
Outcome and process measures
Event planning timelines, run sheets and production schedules
Event risk, safety and contingency planning
Demand, master scheduling and material requirements planning
Projects and expansion: connecting the unserved
Range planning and category management
Mine planning and methods: surface and underground
Evidence-based practice and research literacy
Media planning and buying
Leading IT projects and change
Risk-based audit planning
Tender planning and documentation
Continuous improvement of delivery

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified ISO 45001 OHS Management System Expert principles aligned with recognised global leadership and management competency frameworks
Apply evidence-based methods to improve strategic leadership, organisational management and business transformation
Master strategic thinking, vision and direction setting and leading teams, people and high performance
Apply decision-making, problem-solving and execution and emotional intelligence and authentic leadership in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in strategic leadership

Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CISO2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised global leadership and management competency frameworks. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CISO2?

This certification is ideal for Managers and Team Leaders, Heads of Department and Directors, Senior Executives and Aspiring Leaders and Business Owners and Entrepreneurs, and other professionals seeking to formalise their expertise in strategic leadership, organisational management and business transformation with a globally recognised credential.

How long does the CISO2 certification take to complete?

The programme is structured over 12 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CISO2 internationally recognised?

What is the cost of the CISO2 certification?

The Certified ISO 45001 OHS Management System Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CISO2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CISO2?

The Certified ISO 45001 OHS Management System Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CISO2?

The Certified ISO 45001 OHS Management System Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CISO2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CISO2?

Graduates progress towards executive, director and C-suite leadership roles. The CISO2 strengthens your expertise in strategic leadership, organisational management and business transformation and positions you for advancement across corporates, public institutions, NGOs and enterprises.

Certified ISO 45001 OHS Management System Expert

Certified ISO 45001 OHS Management System Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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