What is the Certified Human Capital Strategist?

The Certified Human Capital Strategist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Finance & Accounting.

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Intermediate Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Human Capital Strategist in Mauritius

Executive Summary

Certified Human Capital Strategist

Designed for today’s high-impact professionals, the Certified Human Capital Strategist (CHCS) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in strategic leadership, organisational management and business transformation.

This 10 Weeks programme is structured around recognised global leadership and management competency frameworks, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CHCS holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Human Capital Strategist

Acronym

CHCS

Who Should Enrol?

Managers and Team Leaders
Heads of Department and Directors
Senior Executives and Aspiring Leaders
Business Owners and Entrepreneurs

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards executive, director and C-suite leadership roles

Professional Recognition

Credential aligned with recognised global leadership and management competency frameworks

Leadership Capability

Develop the strategic and operational skills to lead complex strategic leadership functions

Organisational Impact

Design and implement strategic leadership systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to strategic leadership

Global Employability

Qualify for strategic leadership roles across corporates, public institutions, NGOs and enterprises worldwide

Competency Framework

Core Competencies You Will Develop

✦Strategic Thinking, Vision and Direction Setting

✦Leading Teams, People and High Performance

✦Decision-Making, Problem-Solving and Execution

✦Emotional Intelligence and Authentic Leadership

✦Organisational Strategy, Transformation and Growth

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Human Capital Strategist

Certified Human Capital Strategist: industry context, trends and professional standards
Theories and models of leadership and management
The manager's roles, responsibilities and mindset
Leadership versus management and when each is needed
Situational and adaptive leadership
Values, purpose and authentic leadership
The organisational context and operating environment
Self-awareness and the leader's identity
Building credibility and executive presence
Ethics and responsible leadership
Personal leadership development planning

Cloud, Connectivity and Cost

Cloud, infrastructure and the connectivity constraint
Technical debt and system lifecycle
Delivering technology change that people adopt
Turning analysis into a decision
Correlation, causation and experiment design
Requirements and the specification gap
Systems integration and the single source of truth
Cybersecurity fundamentals and the human factor
Data protection and privacy by design
Automation and where it genuinely pays
Artificial intelligence: capability, limits and responsible use
Descriptive statistics and reading a distribution
Dashboards, reporting and the metric that misleads
Agile delivery and iterative development
Testing, quality assurance and defect economics

Automation, AI and Their Limits

Automation and where it genuinely pays
Artificial intelligence: capability, limits and responsible use
Correlation, causation and experiment design
Digital user experience and accessibility
Managing technology teams and technical work
Data storytelling and communicating findings
Digital ethics and algorithmic accountability
Building digital capability in an organisation
Data quality and the fitness-for-purpose test
Vendor selection and managing technology suppliers
IT service management and support operations
Business continuity and disaster recovery

Adoption and Lifecycle

Delivering technology change that people adopt
Technical debt and system lifecycle
Systems integration and the single source of truth

Requirements and the Real Problem

Requirements and the specification gap
Delivering technology change that people adopt
Turning analysis into a decision

Data Quality and Sources

Data quality and the fitness-for-purpose test
Systems integration and the single source of truth
Turning analysis into a decision

Security and Data Protection

Cybersecurity fundamentals and the human factor
Data protection and privacy by design
Cloud, infrastructure and the connectivity constraint

Data and Evidence

Data breach and incident governance
Building trust through data governance
Policy cycle and evidence-based policy
Research methods for policy
Data protection and privacy
Data analytics for assurance
Data governance and quality
Control testing and evidence
Analytics translation: from data to decision
Metrics design and the gaming problem
HR metrics, KPIs and the HR scorecard
Data warehousing and data lakes
ETL, data pipelines and engineering
Data analytics and visualisation
Big data technologies and platforms

Governance and Risk

Board, governance and C-suite dynamics
Analytical techniques and bias
Corporate governance and accountability
Regulatory awareness and compliance
Risk management and contingencies
Risk assessment and judgement
Decision rights and governance
Cybersecurity and information governance for leaders
Managing risk and controls
Security risk management methodology
Payment risk types and management
Governance of procurement decisions
Compliance, audit and accountability
Logistics performance and cost control
Supply chain visibility and control towers

Legal and Regulatory

Vehicle documentation, compliance and consumer protection
Regulation of transport: authorities, conventions and licensing
Tariffs, regulation and the economics of essential services
Preparing financial statements
Integrated and sustainability reporting
Subcontractor and supplier management
Regulation, ethics and misinformation in media and telecoms
Record-keeping and data protection
Legal responsibilities and professional bodies
Goal setting and contracting
Reporting quality and governance
The regulatory and legal environment
Data privacy law and compliance (GDPR)
Regulatory change management
Regulatory impact assessment

Delivery and Projects

Public health programmes: prevention and outreach
Forecasting and planning
Designing an intervention or programme
Risk assessment and safety planning
Treatment planning and review
Goal setting and action planning
Projects, programmes and portfolios
Project management standards (PMI, PRINCE2)
The project environment and stakeholders
Project roles and the project manager
Project governance and assurance
Implementation planning and risk management
HACCP principles and prerequisite programmes
Advisory service design and delivery
Innovation in service delivery

Leadership and Decisions

Data-driven decision-making
Field sales and territory management
Tender and bid management
Reporting to leadership
Team leadership in sales and marketing
Capacity and performance management
Team leadership in field and project settings
Management accounts and dashboards
Data visualisation for finance
Data-driven decision support and analytics
Quality management systems and audits
Earned value management
Procurement and contract management
Vendor selection and management
Issue and problem management

Capability and Training

Training needs analysis
Continuing professional development
Career pathways and professional development
Measuring development impact
The learning and development profession
Feedback and developmental conversations
Career and talent development
Building a coaching culture
Measuring coaching and mentoring impact
Capability and skills frameworks
Leadership and management development
Principles of teaching, training and learning
Category management and strategy development
Supplier development and improvement
Real estate development and project appraisal

Change and Adoption

Measuring CX transformation impact
Digital transformation in banking
Managing resistance and reskilling
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging
Change management and adoption
The finance function and digital transformation
Decision support and insight
Managing resistance and engagement
Communicating financial results
Habit change and behaviour design
Change control and configuration
Organisational change management
Change and adoption in projects

Operations and Service

Integrated risk and quality control
Data quality and governance
Cross-functional collaboration with product and service
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Customer service and experience principles
Service culture and brand promise
Digital and self-service transformation
Journey and process redesign
Professional ethics in customer service
Governance of service standards
Service analytics and dashboards
Customer service technology stack
Emerging service technologies
Growing value through service

Cost and Investment

Negotiation with buyers, suppliers and financiers
Access to finance, grants and investment
Financial and technical feasibility analysis
Psychodynamic and psychoanalytic approaches
Prioritising experience investments
Cost, feasibility and impact analysis
The banking system, intermediation and financial markets
Anti-corruption and financial-crime ethics
Operational efficiency and cost-to-income
Financial statement and cash-flow analysis
Loan structuring, pricing and covenants
Financial reporting frameworks (IFRS/GAAP)
Interpreting financial statements
Budget vs actual and variance
Cost and profitability analysis

Stakeholders and Vendors

Attachment and developmental theory
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Stakeholder engagement strategy
Managing expectations and influence
Building project relationships
Influencer and affiliate marketing
Building strategic customer relationships
Professional roles, boundaries and settings
Influencing and persuasion
Categories of spend and stakeholders
Supplier and contract management systems
Supplier financial and operational risk

Communication and Documentation

Professional and persuasive communication
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Process and control documentation
Control monitoring and reporting
Crisis communications
Stakeholder communications
Ethics in communications
Communications strategy and planning
Internal communications
Corporate social responsibility communications
Incident reporting and record-keeping
Ethical principles and codes of practice
Toolbox talks and safety communication
Professional presentation and defence

Users and Customers

Customer and brand health metrics
Market and customer analysis
Campaign or go-to-market plan
Customer success and retention
Customer lifetime value and profitability
Customer data platforms and segmentation
Market research design and methods
Customer experience and journey mapping
Competitive and market intelligence
Digital and market transformation
Regulatory compliance and market requirements
CRM systems and customer data
Social media customer care
Unified customer view
Customer loyalty and advocacy

Strategic Context

Corporate strategy and portfolio choices
Growth strategy: organic, M&A and partnerships
Organisational resilience and adaptive strategy
Strategic leadership at scale
Designing a strategic or change intervention
Vision, mission and strategic intent
Competitive strategy and positioning
Business model design and innovation
Setting strategic priorities and choices
Aligning teams around strategy
Strategy execution and the balanced scorecard
Designing a marketing or sales strategy
Marketing strategy and the mix
Brand strategy, identity and equity
Pricing strategy

Security

Cybersecurity and information governance
Card and data security (PCI DSS)
Cybersecurity and data protection
Security governance and management systems
Ethics and professional conduct in security
Leading security projects and change
Team leadership in security operations
Managing boundaries and dual relationships
Security KPIs and metrics
Incident and response performance
Continuous improvement in security
Fraud risk and controls
Cybersecurity governance
Driving measurable security improvement
Claims investigation and fraud indicators

Performance Measurement

Performance management systems and KPIs
Contract performance and exit
Risk treatment and countermeasures
Retail performance metrics: sales densities, conversion and basket
Measurement and analytics for media and social campaigns
Outcome and process measures
Project KPIs and performance metrics
Managing schedule and budget performance
Setting objectives and marketing KPIs
Marketing and sales KPIs and dashboards
Brand health and measurement
Banking KPIs and branch scorecards
Credit risk measurement and mitigation
Sales performance and pipeline management
Social performance and outreach

Procurement and Supply

Procurement and contract value
Supply market analysis
Supply analysis, gaps and scenario planning
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement’s contribution to organisational strategy
Public versus private procurement
Supply markets and the enabling environment
Digital procurement and the future of the profession
Responsible and sustainable procurement
Logistics and distribution network design
Fair trade and responsible supply
Procurement and asset management under donor rules
Water supply systems: sources, treatment and distribution
Peer support and consultation

Workforce

Customer and employee satisfaction
Employee engagement models and drivers
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Communicating risk to the workforce
Workforce and shift management in retail
Workforce management and scheduling
Employee engagement and what actually drives it
Talent, succession and workforce learning
Applicant tracking systems and recruitment analytics
Digital HR and the employee experience platform
Employee relations, discipline and fair process
Workforce planning and the capability gap
Employer branding and employee value proposition (EVP)
Employee voice, surveys and action planning

Ethics and Standards

Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Ethics of technology in practice
Professional ethics and responsibility (PMI)
Professional standards and ethics
Marketing and sales ethics
Brand safety and responsible marketing
Sustainability and responsible marketing
Duty of care and risk management
Corporate social responsibility and sustainability
Professional standards and continuing development
Professional standards and ethics (CIPS)
Sustainability and responsible sourcing

Sustainability

Monitoring sustainability outcomes
Monitoring, evaluation and sustainability plan
Complaints, accountability and fitness to practise
Sustainability certification and standards
Responsible and sustainable banking
Sustainable and green banking
Control environment and risk assessment
Emerging assurance areas (ESG)
Sustainability, ESG and integrated value
Client feedback and satisfaction
Trends: ESG, transparency and stakeholder capitalism
Evidence-based improvement
Sustainability and environmental duty
Environmental management systems (ISO 14001)
Environmental legal compliance

Learning and Knowledge

Blended and hybrid learning design
Motivation and self-directed learning
Learning strategy and roadmaps
Building the learning brand
Aligning learning to performance
Leading the learning function
Training needs analysis and learning strategy
Instructional design and blended learning
Knowledge management and capability building
Learning technologies and the LMS
Learning transfer and capability building
Monitoring, evaluation and learning for accountability
Lessons learned and knowledge management
Managing risk and difficult cases
Complaint data and learning

Health and Safety Context

Contractor and visitor safety
Predictive safety analytics
Automation and safety technology
Resilience, wellbeing and stress management
Event risk, safety and contingency planning
Industrial utilities, energy and process safety interfaces
Lessons learned and development
Designing and facilitating groups
Health records, data and confidentiality
Telehealth and digital care delivery
Psychoeducation and workshops
Safety management systems (ISO 45001)
Product safety and standards
Safety management systems overview (ISO 45001)
Safety culture and leadership

Technology Foundations

Marketing technology stack
CRM and marketing automation platforms
Closed-loop feedback systems
Self-service and digital support
Technology selection and integration
Digital, mobile and internet banking
Digital disruption and the future of banking
Branch-to-digital migration
Digital banking platforms and APIs
Payment technology and switches
Automation, RPA and straight-through processing
Compliance monitoring systems
Emerging governance technologies
Technology strategy and architecture choices
Platform and ecosystem strategy

Professional Leadership Practice

Business continuity and crisis management
Sanctions screening and PEP management
Relationship management and cross-selling
Liquidity and funding management
Investment portfolio management
Operational risk management
Thought leadership
Category management and strategy
Budgeting and resource management
Vendor and faculty management
Project management principles and lifecycle
Renewals and churn management
IT operations and service management
Patching and change management
Working with organisations on wellbeing

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Human Capital Strategist principles aligned with recognised global leadership and management competency frameworks
Apply evidence-based methods to improve strategic leadership, organisational management and business transformation
Master strategic thinking, vision and direction setting and leading teams, people and high performance
Apply decision-making, problem-solving and execution and emotional intelligence and authentic leadership in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in strategic leadership

Enrolment Process

How to Get Certified

🎯

Step 1: Choose Your Certification

You are viewing Certified Human Capital Strategist — one of GLI's 1,990+ globally recognised professional certifications.

💳

Step 2: Enrol & Pay Online — Instantly

Click Enrol & Study Online to register and pay securely via Paystack, Visa, Mastercard, M-Pesa or bank transfer. Access is granted the moment payment is confirmed.

📚

Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

🎓

Step 4: Pass, Get Certified & Verified

Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

🎓 Enrol & Study Online — Instant Access

Secure checkout · Instant LMS access · Globally verifiable certificate

Frequently Asked Questions

Common Questions

What is the CHCS certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised global leadership and management competency frameworks. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CHCS?

This certification is ideal for Managers and Team Leaders, Heads of Department and Directors, Senior Executives and Aspiring Leaders and Business Owners and Entrepreneurs, and other professionals seeking to formalise their expertise in strategic leadership, organisational management and business transformation with a globally recognised credential.

How long does the CHCS certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CHCS internationally recognised?

What is the cost of the CHCS certification?

The Certified Human Capital Strategist is offered in two formats: Self-Paced at USD 349 and Live Virtual at USD 549. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CHCS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CHCS?

The Certified Human Capital Strategist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CHCS?

The Certified Human Capital Strategist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CHCS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CHCS?

Graduates progress towards executive, director and C-suite leadership roles. The CHCS strengthens your expertise in strategic leadership, organisational management and business transformation and positions you for advancement across corporates, public institutions, NGOs and enterprises.

Certified Human Capital Strategist

Certified Human Capital Strategist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

You May Also Like

Certified in Employment Law Compliance

Certified Agricultural Greenhouse Gas Emissions Auditor

Certified Budgeting and Forecasting Expert

Certified Risk and Insurance Specialist

Certified Investment Analyst

Certified Treasury and Liquidity Manager