What is the Certified Public Leadership Professional?

The Certified Public Leadership Professional is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 12 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Public Leadership Professional in Mauritania

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Public Leadership Professional

Certified Public Leadership Professional: industry context, trends and professional standards
Theories and models of leadership and management
The manager's roles, responsibilities and mindset
Leadership versus management and when each is needed
Situational and adaptive leadership
Values, purpose and authentic leadership
The organisational context and operating environment
Self-awareness and the leader's identity
Building credibility and executive presence
Ethics and responsible leadership
Personal leadership development planning

Coalitions and Stakeholders

The transition from doing to managing
Managing upward and across
Difficult conversations and managerial courage
Managing risk and controls
Balancing short-term delivery and long-term value
Innovation management and creative problem-solving
Change leadership models (Kotter, ADKAR, Lewin)
Diagnosing readiness and managing resistance
Building a compelling case for change
Leading large-scale transformation
Analytical techniques and bias
Organisational culture and behaviour change
Business model and market innovation
Sustaining change and embedding new behaviours
Measuring change and transformation impact

Service Delivery and Constraints

Operational planning and workflow management
Prioritisation and managing competing demands
Managing budgets and resources
Corporate strategy and portfolio choices
Growth strategy: organic, M&A and partnerships
Organisational design and operating models
Preparing financial statements
Stakeholder capitalism and ESG
Organisational resilience and adaptive strategy
Managing complexity and ambiguity
Strategic leadership at scale
Long-term value creation
Stakeholder mapping and analysis
Building strategic relationships and coalitions
Influencing without authority

Decisions Under Scrutiny

Decision making for managers
Leading in crisis and under scrutiny
Executive presence and credibility
Business case and impact analysis
Implementation and stakeholder plan
Risk management and contingencies
Professional presentation and defence
Rational and intuitive decision-making
Financial reporting frameworks (IFRS/GAAP)
Data-informed and evidence-based decisions
Prioritisation and resource allocation
Operational planning and execution discipline
Risk assessment and judgement
Managing trade-offs and dilemmas
Decision rights and governance

Building Institutional Capability

Developing strategic capability in others
Succession and the leadership pipeline
Developing your own management practice
Sustaining high performance over time
Ethical leadership and integrity
Values-based decision-making
Corporate governance and accountability
Conflicts of interest and fairness
Diversity, inclusion and inclusive leadership
Corporate social responsibility and sustainability
Interpreting financial statements
Transparency and stakeholder trust
Regulatory awareness and compliance
Professional standards and continuing development
Leadership impact and organisational health metrics

Leading in a Public Setting

Setting and communicating strategic direction
Power, coalitions and organisational politics
Managing upward and across
360-degree feedback and leadership assessment
Benchmarking and best-practice adoption
Continuous improvement and learning organisations
Productivity and effectiveness measurement
Team and engagement metrics
Integrated and sustainability reporting
Reporting quality and governance
Capstone scoping: a real leadership challenge
Situation analysis and diagnosis
Designing a strategic or change intervention
Management accounts and dashboards
Stakeholder management and relationships

Accountability and Governance

Working with a board and governance
Managing budgets and resources
Strategic alignment across an organisation
Developing talent and succession
Managing performance through coaching
Budget vs actual and variance
Coaching challenging situations
Measuring coaching impact
Digital leadership and business transformation
Data literacy and analytics for leaders
Leading technology adoption and change
Cost and profitability analysis
Managing distributed and digital teams
Dashboards, metrics and management information
Cybersecurity and information governance for leaders

Operations

Time management and personal productivity
Investigation principles and process
The sales process and methodology
Data quality and the fitness-for-purpose test
Testing, quality assurance and defect economics
Operating model redesign
Reinsurance and capacity management
The vehicle sales process from enquiry to delivery
Capacity planning and line balancing
In-process quality control and inspection
Industrial utilities, energy and process safety interfaces
Quality, defects and reliability
Process modelling and mapping
Quality assurance and code review
Approval processes and delegation

Financial Management

Technology strategy and investment
Financial acumen: budgets, P&L and cash
Cost management and value creation
Board and investor engagement
Stakeholder and investor engagement
Investigating misconduct
Business case, cost and impact analysis
Cost, quality and cycle-time metrics
Headcount budgeting and establishment control
Time-to-hire, quality-of-hire and cost metrics
Cost of workforce and ROI of HR interventions
Time and cost control
Managing schedule and budget performance
Strategic alignment of investments
Marketing planning and budgeting

Communication

Running meetings that produce decisions
The strategic narrative
Data quality, analysis and reporting
Professional report writing and presentation
Communication and interpersonal skills
Influencing and presenting insights
Professional and persuasive communication
Transaction monitoring and suspicious reporting
Regulatory reporting and audits
Control monitoring and reporting
Portfolio management and reporting
Incident reporting and record-keeping
Forecasting and planning
Toolbox talks and safety communication
Communicating vision and telling stories

Decision Making

Prioritisation and focus
Executive time, attention and decision cadence
Root-cause analysis and problem solving
Management reporting and decision support
Capital structure and financing decisions
Ethical decision-making under pressure
Setting strategic priorities and choices
Strategic decision-making under uncertainty
Structured problem-solving and root-cause analysis
Turning analysis into a decision
Decision support and insight
Issue and problem management
Backlogs, user stories and prioritisation
Escalation and decision-making
Portfolio management and prioritisation

Change

Data visualisation for finance
Resilience, wellbeing and stress management
Digital transformation and IT strategy
Delivering technology change that people adopt
Transformation versus incremental change
Designing a transformation programme
Sustaining transformation and preventing reversion
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design
Wellbeing and resilience coaching
Organisational change management
Change and adoption in projects
Agile and digital transformation projects
Measuring change and project impact

Stakeholders and Influence

Managing conflict constructively
Negotiation strategy and tactics
Stakeholder mapping in banking
Negotiation and influencing
Integrity, confidentiality and conflicts
Relationship management and cross-selling
Wealth, SME and corporate relationships
Stakeholder and gap analysis
Stakeholder communications
Stakeholder mapping and engagement
Stakeholders and users of financial information
Conflicts of interest and transparency
Commercial negotiation and value capture
Influencer and affiliate marketing
Building strategic customer relationships

Risk and Governance

Board, governance and C-suite dynamics
Fraud risk and controls
Quality assurance of audit
Assurance engagements and standards
Audit risk and materiality
Emerging assurance areas (ESG)
Risk assessment and safeguarding in practice
Cyber risk management
Feed budgeting and cost control
Corporate governance principles and purpose
Quality assurance and standards
Communicating financial results
Governance, risk and compliance (GRC)
Governance and organisational value
Public, private and non-profit governance

Strategic Context

Strategic learning and the adaptive organisation
Culture as a strategic asset
Leading strategic change
Organisational design as a strategic choice
Psychodynamic and psychoanalytic approaches
Customer service and CX strategy
Sustaining strategic customer focus
Customer experience strategy
Automated testing strategies
Communications strategy and planning
Category management and strategy
Content strategy across platforms
Business case and strategic alignment
Stakeholder engagement strategy
Competitive analysis and differentiation

Evidence and Data

Web and campaign analytics
Customer data platforms and segmentation
Web, campaign and funnel analytics
Sales analytics and forecasting tools
Market research design and methods
Qualitative and quantitative research
Translating insight into strategy
Attachment and developmental theory
Baseline surveys and data collection tools
Professional roles, boundaries and settings
Ethical principles and codes of practice
Data quality, integration and master data
Data ethics, privacy and responsible analytics
Data collection and analytics
Predictive safety analytics

Technology

Performance management systems and KPIs
CRM and marketing automation platforms
Scaling technologies and business models
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Quality management systems and audits
Digital and self-service transformation
Closed-loop feedback systems
Self-service and digital support
CRM systems and customer data
Customer service technology stack
Email and marketing automation
Marketing technology stack
Technology selection and integration
Emerging service technologies

Projects and Delivery

Project and programme oversight
Operational planning and resource management
Onboarding and induction programme design
Succession planning and talent pipelines
Managing boundaries and dual relationships
Designing a safety programme or control
Emergency preparedness and response planning
Policy, planning and objectives
Scenario planning and foresight
Negotiation strategy and planning
Programme governance
Project governance and assurance
Project governance frameworks
Compliance and regulatory projects
Leading project governance

People Administration

Loyalty programmes and rewards
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
Customer (employee/manager) satisfaction
Recruitment marketing and candidate attraction
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Employer branding and employee value proposition (EVP)
Workforce reporting and storytelling with data
Communicating risk to the workforce
Workforce and shift management in retail
Workforce management and scheduling

Culture and Engagement

Leading across cultures and geographies
Belonging, culture and employee resource groups
HR's role in culture, values and employer brand
Safety culture and leadership
Managing resistance and engagement
Wellbeing and holistic health strategy
Worker engagement and empowerment
Motivation theories and engagement
Creating a coaching culture
Buyer behaviour and the customer journey
Negotiation tactics and behaviours
Proactive engagement and success
Win-back and re-engagement
Building a service culture
Customer and community engagement

Customers and Market

Reputation and personal brand
Customer journey and experience design
Brand and corporate reputation
Supply market analysis
Building the learning brand
HR function performance and service levels
Voice of the customer and feedback
Strategic customer relationships
IT service management and support operations
Policy administration and customer service in insurance
The automotive market: segments, brands and buyers
Governance of service standards
Responsible and ethical service
Service KPIs: CSAT, NPS, CES, SLAs
Continuous improvement in service

Legal and Policy

Contract law and formation
Contract exit and renewal
Regulatory and privacy requirements
Peer support and consultation
Accounting concepts, principles and the regulatory landscape
The regulatory and legal environment
Regulatory change management
Regulatory mapping and horizon scanning
Policy that changes behaviour
Employment relationship and the psychological contract
Legal and regulatory responsibility
Regulatory compliance and central-bank rules
Regulatory liquidity ratios (LCR, NSFR)
Environmental legal compliance
Legal, cost and feasibility analysis

Supply and Procurement

Procurement and contract value
Procurement and contract management
Vendor selection and management
Third-party and supply-chain risk
Vendor and faculty management
Ethical supply chains
Supply analysis, gaps and scenario planning
Vendor management and system governance
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement’s contribution to organisational strategy
Water supply systems: sources, treatment and distribution
Sustaining ethical, effective practice
Ethical frameworks and codes of practice
Procurement and stock management for health commodities

Ethics and Standards

Executive ethics and the leader’s shadow
Professional ethics and banking conduct
Anti-corruption and financial-crime ethics
Responsible and sustainable banking
Data ethics and customer privacy
Ethics and independence
Ethics in communications
Corporate social responsibility communications
Ethics and professional standards in finance
Responsibility accounting and cost centres
Embedding responsible business
Professional ethics and responsibility (PMI)
Professional standards and ethics
Marketing and sales ethics
Brand safety and responsible marketing

Learning and Knowledge

Growth mindset and continuous learning
Learning strategy and roadmaps
Aligning learning to performance
Leading the learning function
Training needs analysis and learning strategy
Instructional design and blended learning
Facilitation, coaching and mentoring
Knowledge management and capability building
Monitoring, evaluation and learning for accountability
Designing and facilitating groups
Lessons learned and knowledge management
Duty of care and risk management
Cognitive load and learning science
The learning and development profession
Learning strategy and business alignment

Diversity and Global Practice

Financial inclusion and agency banking
Financial inclusion strategy
Nomination, succession and diversity
The business case for diversity and inclusion
Team diversity and inclusion
Managing virtual and cross-cultural teams
Gender, youth and social inclusion in agricultural development
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Grades, standards and export certification (GlobalG.A.P.)
Financial inclusion and the evolving customer
Digital accessibility and inclusion
Record-keeping and data protection
Global sourcing and trade
The agricultural sector: systems, actors and global food value chains
Transfer pricing and international tax

Sustainability

Sustainability and environmental duty
Environmental management systems (ISO 14001)
Sustainability and climate responsibility
Environmental monitoring and reporting
Continuous environmental improvement
Integration with quality and environment
Sustainability and responsible sourcing
Environmental, social and governance (ESG)
Embedding sustainability in sourcing
Mine water, tailings and environmental management
Social media management: platforms, communities and algorithms
Social performance and outreach
Sustainable and green banking
Sustainability and green IT
Control environment and risk assessment

Leadership and Management

Public speaking and thought leadership
Reflective practice and self-leadership
Delegation and appropriate autonomy
Leading through other leaders
Document and configuration management
Programme management principles
Value management and business value
Complaints, accountability and fitness to practise
Key account management strategy
Renewals and churn management
Field sales and territory management
Security governance and management systems
Pipeline and opportunity management
Key account management
Journey management and tracking

People and Development

Building and leading a team
Building and running a top team
Team development and effectiveness
Coaching and developing team members
Building high-performing project teams
Sales enablement and coaching
Team leadership in sales and marketing
Career pathways and continuing professional development
Setting professional goals and a personal development plan
Land-use planning, capability and degradation management
Team leadership in field and project settings
Leading project teams
Legal responsibilities and professional bodies
Quality monitoring and coaching
Leading service teams

Performance Management

Managing performance day to day
Balanced scorecard and KPI frameworks
Metrics, velocity and flow
Performance and dispute management
Performance scorecards and reviews
Investment principles and objectives
Metrics and reporting
Feeding for reproduction and performance
Performance management systems and cycles
Performance measurement and KPI dashboards
Continuous feedback and performance conversations
Dashboards and performance reporting
Client feedback and satisfaction
Capacity and performance management
Setting objectives, indicators and targets

Frequently Asked Questions

Common Questions

What is the CPULP certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised global leadership and management competency frameworks. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CPULP?

This certification is ideal for Managers and Team Leaders, Heads of Department and Directors, Senior Executives and Aspiring Leaders and Business Owners and Entrepreneurs, and other professionals seeking to formalise their expertise in strategic leadership, organisational management and business transformation with a globally recognised credential.

How long does the CPULP certification take to complete?

The programme is structured over 12 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CPULP internationally recognised?

What is the cost of the CPULP certification?

The Certified Public Leadership Professional is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CPULP certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CPULP?

The Certified Public Leadership Professional is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CPULP?

The Certified Public Leadership Professional carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CPULP while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CPULP?

Graduates progress towards executive, director and C-suite leadership roles. The CPULP strengthens your expertise in strategic leadership, organisational management and business transformation and positions you for advancement across corporates, public institutions, NGOs and enterprises.

Certified Public Leadership Professional