What is the Certified Trade and Revenue Management Expert?

The Certified Trade and Revenue Management Expert is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Finance & Accounting.

How long does this certification take?

The programme takes 11 Weeks and can be completed self-paced or with live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications carry CPD credits and are internationally recognised.

What level is this certification?

This is a Advanced Level certification.

Email info@certifications.ac, WhatsApp +254 722 223 084, or fill in the enrolment form on this page.

What is included in the fee?

All study materials, study guide, examination, digital certificate and badge. Live option adds tutor sessions and priority support.

Certified Trade and Revenue Management Expert in Libya

Executive Summary

Certified Trade and Revenue Management Expert

Designed for today’s high-impact professionals, the Certified Trade and Revenue Management Expert (CTRM) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in financial management, accounting, budgeting and financial analysis.

This 11 Weeks programme is structured around IFRS, GAAP and recognised financial management and reporting standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CTRM holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Trade and Revenue Management Expert

Acronym

CTRM

Who Should Enrol?

Finance Officers and Accountants
Budget and Cost Analysts
Finance Managers and Controllers
Auditors and Financial Analysts

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior finance, controller and CFO roles

Professional Recognition

Credential aligned with IFRS, GAAP and recognised financial management and reporting standards

Leadership Capability

Develop the strategic and operational skills to lead complex financial management functions

Organisational Impact

Design and implement financial management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to financial management

Global Employability

Qualify for financial management roles across corporates, banks, NGOs and public-sector organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Financial Accounting, Reporting and Analysis

✦Budgeting, Planning and Cost Control

✦Corporate Finance, Investment and Valuation

✦Treasury, Working Capital and Cash Management

✦Financial Controls, Audit and Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Trade and Revenue Management Expert

Certified Trade and Revenue Management Expert: industry context, trends and professional standards
The role of finance in organisations and value creation
Financial, management and cost accounting distinguished
The finance operating model and business partnering
Accounting concepts, principles and the regulatory landscape
Financial statements and the accounting equation
Stakeholders and users of financial information
Ethics and professional standards in finance
Corporate objectives and shareholder value
The finance function and digital transformation
Building a finance career and professional development

Running a Commercial Unit

Managing budgets and resources
Operational planning and workflow management
Decision making for managers
Organisational design as a strategic choice
Power, coalitions and organisational politics
Leading under ambiguity and complexity
Strategic learning and the adaptive organisation
Culture as a strategic asset
Leading strategic change
Developing strategic capability in others
The executive transition: from function to enterprise
Setting and communicating strategic direction
Leading through other leaders
Building and running a top team
Working with a board and governance

Managing the Team Behind It

Building and leading a team
Delegation and appropriate autonomy
Managing performance day to day
Succession and the leadership pipeline
Executive ethics and the leader’s shadow
Leading in crisis and under scrutiny
The transition from doing to managing
Prioritisation and managing competing demands
Running meetings that produce decisions
Difficult conversations and managerial courage
Managing upward and across
Developing your own management practice
Strategic alignment across an organisation
Executive presence and credibility
The strategic narrative

Prioritising for Return

Prioritisation and managing competing demands
Managing budgets and resources
Decision making for managers
Executive time, attention and decision cadence
Leading across cultures and geographies

Influence Across the Business

Managing upward and across
Power, coalitions and organisational politics
Running meetings that produce decisions

Difficult Commercial Conversations

Difficult conversations and managerial courage
Managing upward and across
Decision making for managers

Developing Managers Under You

Developing strategic capability in others
Delegation and appropriate autonomy
Developing your own management practice

Evidence and Data

Analytical techniques and bias
Preparing financial statements
Financial reporting frameworks (IFRS/GAAP)
Project data, reporting and analytics
AI and predictive project analytics
Data quality and governance
Building your professional portfolio and evidence of practice
Customer personas and insight
Marketing analytics and attribution
Web and campaign analytics
Customer data and CRM
Card and data security (PCI DSS)
Spend analytics and dashboards
Cybersecurity and data protection
Interpreting financial statements

Technology

Digital procurement roadmaps
Technology adoption and integration
Access control systems and identity management
Vendor and technology management
Equipment and technology
Digital tax administration
Vendor selection and managing technology suppliers
Digital user experience and accessibility
Managing technology teams and technical work
Digital ethics and algorithmic accountability
Building digital capability in an organisation
Emerging learning technologies
Learning technology ecosystem
Innovation in learning technology
Integrated and sustainability reporting

Projects and Delivery

The vehicle sales process from enquiry to delivery
Demand, master scheduling and material requirements planning
Capacity planning and line balancing
Projects and expansion: connecting the unserved
Range planning and category management
Mine planning and methods: surface and underground
Reporting quality and governance
Budget vs actual and variance
Media planning and buying
Telehealth and digital care delivery
Public health programmes: prevention and outreach
Agile delivery and iterative development
Real estate development and project appraisal
Programme cycle management in NGOs
Cost and profitability analysis

People Administration

Workforce and shift management in retail
Workforce management and scheduling
Loyalty programmes and rewards
Workforce planning and scheduling
Employee experience and engagement
Customer and employee satisfaction
Employee engagement models and drivers
The employee lifecycle and HR value chain
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks
Communicating risk to the workforce
Employee and manager self-service
Workforce reporting and storytelling with data
Cost of workforce and ROI of HR interventions
Workforce planning and the capability gap

Culture and Engagement

Forecasting and planning
Data visualisation for finance
Communicating financial results
Behaviour change and adoption of innovations
Service culture and brand promise
Building a customer-centric culture
Proactive engagement and success
Win-back and re-engagement
Building a service culture
Customer and community engagement
Building a culture of compliance
Safety culture and leadership
Managing resistance and engagement
Wellbeing and holistic health strategy
Worker engagement and empowerment

Customers and Market

Customer onboarding and lifecycle
Banking products, services and delivery channels
Treating customers fairly and market conduct
Data ethics and customer privacy
Service quality and turnaround metrics
Market and interest-rate risk
Know Your Customer and enhanced due diligence
Data protection and customer privacy
Data, analytics and customer insight
Customer segmentation and needs analysis
Customer journey and experience design
Customer experience and journey mapping
Competitive and market intelligence
Cross-functional collaboration with product and service
Negotiation with clients and partners

Legal and Policy

Legal and regulatory responsibility
Environmental legal compliance
Legal, cost and feasibility analysis
Contractor and visitor safety
Policy, planning and objectives
Legal and other requirements
Regulatory and compliance requirements
Contract types and risk allocation
Contract administration and variation
Contract performance and exit
Contract governance and compliance
Psychodynamic and psychoanalytic approaches
Subcontractor and supplier management
Regulation, ethics and misinformation in media and telecoms
Legal responsibilities and professional bodies

Supply and Procurement

Vendor management and system governance
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement’s contribution to organisational strategy
Public versus private procurement
Supply markets and the enabling environment
Digital procurement and the future of the profession
Procurement transformation and operating models
E-procurement and procure-to-pay systems
Supply chain visibility and control towers
AI, blockchain and digital supply chains
Attachment and developmental theory
Procurement and stock management for health commodities
Conflicts of interest and procurement ethics
Vendor selection and management

Ethics and Standards

Responsible and sustainable banking
Ethics and independence
Ethics in communications
Corporate social responsibility communications
Learning data privacy and ethics
Responsibility accounting and cost centres
Responsible and sustainable governance
Embedding responsible business
Ethics, confidentiality and professional conduct in HR
Data ethics, privacy and responsible analytics
Ethics and duty of care
Ethics, transparency and reputation
Artificial intelligence: capability, limits and responsible use
Ethics and treating customers fairly in insurance
Ethical principles and codes of practice

Learning and Knowledge

Aligning learning to performance
Leading the learning function
Training needs analysis and learning strategy
Facilitation, coaching and mentoring
Knowledge management and capability building
Learning transfer and capability building
Monitoring, evaluation and learning for accountability
Designing and facilitating groups
Lessons learned and knowledge management
Facilitation and workshops
Facilitation, training and public presentation skills
The learning and development profession
Learning strategy and business alignment
Learning cultures and the learning organisation
Facilitation skills and presence

Diversity and Global Practice

Team diversity and inclusion
Cross-cultural communication
International and cross-border tax
Managing virtual and cross-cultural teams
Financial inclusion and agency banking
Financial inclusion strategy
Nomination, succession and diversity
The business case for diversity and inclusion
Inclusion and the fairness of people decisions
Financial inclusion and the evolving customer
Digital accessibility and inclusion
Financial inclusion and serving underbanked markets
Diversity and pay-equity analytics
Cross-cultural and global inclusion

Sustainability

Social performance and outreach
Sustainable and green banking
Sustainability and green IT
Control environment and risk assessment
Emerging assurance areas (ESG)
Sustainability, ESG and integrated value
Professional roles, boundaries and settings
The regulatory and legal environment
Trends: ESG, transparency and stakeholder capitalism
ESG principles and frameworks
Sustainability strategy and materiality
Corporate social responsibility and community impact
Monitoring, evaluation and sustainability plan
Sustainability certification and standards
Social media customer care

Leadership and Management

Peer support and consultation
Management accounts and dashboards
Duty of care and risk management
Practice management systems
Project management standards (PMI, PRINCE2)
Project roles and the project manager
Stakeholder and sponsor management
Organisational change management
Building project management maturity
Project management maturity assessment
Value and benefits management
Performance management in service
Handling escalations as a leader
Team leadership in customer service
Teller operations, cash handling and vault management

People and Development

Capability and skills frameworks
Managing resistance and upskilling teams
Leadership and management development
Coaching models and frameworks (GROW)
Team leadership within HR
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Talent review and succession in practice
Sustaining ethical, effective practice
Collaboration and teamwork
Scaling delivery capability
Project management plan development
Schedule development and optimisation

Performance Management

Performance management in sales
Dashboards, reporting and the metric that misleads
Retail performance metrics: sales densities, conversion and basket
Psychometric and screening tools
Project KPIs and performance metrics
Quality and delivery metrics
Managing schedule and budget performance
Agile metrics and velocity
Setting objectives and marketing KPIs
Marketing and sales KPIs and dashboards
Funnel, pipeline and conversion metrics
Service KPIs: CSAT, NPS, CES, SLAs
Net Promoter Score and satisfaction metrics
Coaching for performance
Banking KPIs and branch scorecards

Operations

Principles of credit and the lending process
Automation, RPA and straight-through processing
Process and control documentation
Quality assurance of audit
Competitive bidding processes
Business process mapping
The HR function: roles, operating models and value creation
Quality assurance and standards
L&D operating models and governance
Ethical frameworks and codes of practice
Finance transformation and target operating models
Quality monitoring and coaching
Customer-centric operating models
Operational efficiency and productivity
Coaching and quality monitoring

Financial Management

Capital structure and financing decisions
Real options and strategic investment
Financial modelling and scenario analysis
Financial data, master data and the chart of accounts
Business intelligence and finance dashboards
Data analytics and predictive finance
Cybersecurity and financial data protection
Reading financial statements as a manager
Budgeting, forecasting and variance analysis
AML, KYC and financial crime prevention
Investment appraisal and the cost of capital
Investment portfolio management
Development banking and project finance
SME lending and value-chain finance
Microfinance and group lending

Communication

Psychoeducation and public communication
Writing advisory reports that drive decisions
Reporting to boards and executives
Monitoring, control and reporting
Professional documentation and presentation
Communication planning and management
Reporting and dashboards
Integrated marketing communications
Dashboards and performance reporting
Professional presentation and pitching
Reporting to leadership
Management and board reporting
Safety communication and campaigns
Environmental monitoring and reporting
Incident reporting and record-keeping

Decision Making

Prioritising experience investments
Problem loans, restructuring and recovery
Evidence, judgement and scepticism
Root-cause analysis and problem solving
Management reporting and decision support
Costing methods and relevant cost for decisions
Applying reporting standards and accounting judgement
Ethical decision-making under pressure
Setting strategic priorities and choices
Strategic decision-making under uncertainty
Structured problem-solving and root-cause analysis
Turning analysis into a decision
Decision support and insight
Record-keeping and data protection
Issue and problem management

Change

Delivering technology change that people adopt
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design
Wellbeing and resilience coaching
Change control and configuration
Change and adoption in projects
Agile and digital transformation projects
Measuring change and project impact
Baseline setting and change control
Sales and marketing transformation
Digital transformation and IT strategy
Security transformation and modernisation
Measuring security transformation impact
Measuring growth and transformation impact

Stakeholders and Influence

Stakeholders, agency and accountability
Shareholder and stakeholder rights
Conflicts of interest management
Employment relationship and the psychological contract
Conflict resolution and mediation
Influencing and safety leadership
Influencing and persuasion
Negotiation and conflict resolution
Categories of spend and stakeholders
Negotiation strategy and planning
Strategic customer relationships
Stakeholder mapping and engagement
Property viewings, offers and negotiation to close
Managing boundaries and dual relationships
Complaints, accountability and fitness to practise

Risk and Governance

Employment compliance and the HR risk agenda
Client feedback and satisfaction
Evidence-based improvement
Designing a safety programme or control
Risk assessment methodology and matrices
Dynamic and site-specific risk assessment
Residual risk and ALARP
Risk registers and monitoring
Managing risk and difficult cases
Compliance monitoring and enforcement
Payment risk types and management
Qualitative and quantitative risk analysis
Risk response and contingency
Quality planning and assurance
Quality control and continuous improvement

Strategic Context

Growth strategy and demand generation
Designing a marketing or sales strategy
Marketing strategy and the mix
Brand strategy, identity and equity
Pricing strategy
Digital marketing strategy
Key account management strategy
Building strategic customer relationships
Translating insight into strategy
Scaling technologies and business models
Lessons learned and development
Customer service and CX strategy
Sustaining strategic customer focus
Customer experience strategy
Communications strategy and planning

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Trade and Revenue Management Expert principles aligned with IFRS, GAAP and recognised financial management and reporting standards
Apply evidence-based methods to improve financial management, accounting, budgeting and financial analysis
Master financial accounting, reporting and analysis and budgeting, planning and cost control
Apply corporate finance, investment and valuation and treasury, working capital and cash management in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in financial management

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CTRM certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with IFRS, GAAP and recognised financial management and reporting standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CTRM?

This certification is ideal for Finance Officers and Accountants, Budget and Cost Analysts, Finance Managers and Controllers and Auditors and Financial Analysts, and other professionals seeking to formalise their expertise in financial management, accounting, budgeting and financial analysis with a globally recognised credential.

How long does the CTRM certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CTRM internationally recognised?

What is the cost of the CTRM certification?

The Certified Trade and Revenue Management Expert is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CTRM certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CTRM?

The Certified Trade and Revenue Management Expert is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CTRM?

The Certified Trade and Revenue Management Expert carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CTRM while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CTRM?

Graduates progress towards senior finance, controller and CFO roles. The CTRM strengthens your expertise in financial management, accounting, budgeting and financial analysis and positions you for advancement across corporates, banks, NGOs and public-sector organisations.

Certified Trade and Revenue Management Expert

Certified Trade and Revenue Management Expert

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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