What is the Certified Policy & Governance Specialist?

The Certified Policy & Governance Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Leadership & Management.

How long does this certification take?

The programme is 12 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Policy & Governance Specialist in Sri Lanka

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Strategic Context of Certified Policy & Governance Specialist

Certified Policy & Governance Specialist: industry context, trends and professional standards
Corporate governance principles and purpose
Governance, risk and compliance (GRC)
The regulatory and legal environment
Stakeholders, agency and accountability
Codes, standards and best practice (OECD)
Professional roles and ethics
Governance and organisational value
Public, private and non-profit governance
Trends: ESG, transparency and stakeholder capitalism
Career pathways and professional development

Who Owns Risk

The three lines model and who owns risk
Risk appetite and tolerance in practice
Assurance mapping and avoiding duplicate assurance
Investigating misconduct
Policy that changes behaviour
Governance in state, donor-funded and family-owned entities
Board and executive reporting
Regulator and investor relations
Policy and public engagement
Professional writing and briefings
Influencing and advising leaders
Managing sensitive disclosures
Crisis and reputation communication
Leading governance projects and change
Team leadership in governance

Conflicts and Related Parties

Conflicts of interest and related-party transactions
Board effectiveness and the quality of board information
Investigating misconduct
Data quality and stewardship
Consent, rights and data subject requests
Digital ethics and responsible AI
Cybersecurity governance
Cross-border data and transfers
Data breach and incident governance
Building trust through data governance
Capstone scoping: a real governance or policy issue
Analysis and diagnostic assessment
Designing a governance, compliance or policy solution
Risk, legal and feasibility analysis
Implementation and assurance plan

Policy That Changes Behaviour

Policy that changes behaviour
Controls that work versus controls that exist
Whistleblowing and speak-up channels
Audit committee effectiveness
Continuous assurance and monitoring
Ethical supply chains
Impact measurement and disclosure
Stakeholder and investor engagement
Regulatory mapping and horizon scanning
Designing and testing a compliance programme
Governance transformation and reform
Building governance maturity
Institutional strengthening
Culture, ethics and behaviour change
Regulatory and digital transformation

Governance Across Entity Types

Governance in state, donor-funded and family-owned entities
Board effectiveness and the quality of board information
Conflicts of interest and related-party transactions
Regulatory technology (RegTech)
Reporting and disclosure tools
Audit and control automation
Compliance monitoring systems
Data governance and quality
Cybersecurity and information governance
Emerging governance technologies
AI, ethics and algorithmic accountability
Risk-based internal audit
Assurance mapping and three lines model
Audit planning and execution
Control testing and evidence

Assurance the Board Can Rely On

Assurance mapping and avoiding duplicate assurance
Controls that work versus controls that exist
The three lines model and who owns risk
Research methods for policy
Stakeholder and impact analysis
Regulatory impact assessment
Policy development and drafting
Implementation and delivery
Monitoring and policy evaluation
Public consultation and engagement
Business ethics and ethical frameworks
Codes of conduct and values
Anti-bribery and anti-corruption
Fraud prevention and detection
Whistleblowing and speak-up

The Board and Its Information

Board effectiveness and the quality of board information
The three lines model and who owns risk
Policy that changes behaviour
Findings, reporting and remediation
External audit and oversight
Managing resistance and capability
Public-sector and institutional reform
Sustaining reform and benefits
Measuring governance improvement
Professional ethics and integrity
Independence and objectivity
Confidentiality and information handling
Accountability and transparency
Conflicts of interest
Regulatory and legal duty

People and Conduct

Fair treatment and market conduct
Maturity and capability assessment
Employer branding and employee value proposition (EVP)
Talent sourcing channels and pipelines
High-potential identification and talent reviews
Knowledge management and capability building
Employee voice, surveys and action planning
Absence, attendance and capability management
Employee and manager self-service
Workforce reporting and storytelling with data
Cost of workforce and ROI of HR interventions
Talent review and succession in practice
Developing talent and succession
Assessment that measures capability
Managing the training function as a business

Operations and Quality

Driving measurable governance improvement
Professional standards and self-regulation
Benchmarking against standards
Continuous improvement of controls
Driving measurable delivery improvement
Delivery, quality and stakeholder plan
Quality planning and assurance
Quality control and continuous improvement
Integrated risk and quality control
Data quality and governance
Professional standards and ethics
Continuous improvement and optimisation
Cross-functional collaboration with product and service
Professional roles, ethics and standards for agricultural practitioners
The business case for productivity, quality and sustainability

Programmes and Change

Variations, claims and delay: managing change on site
Media planning and buying
Public health programmes: prevention and outreach
Forecasting and planning
Designing an intervention or programme
Risk assessment and safety planning
Treatment planning and review
Change talk and readiness
Goal setting and action planning
Habit change and behaviour design
Projects, programmes and portfolios
Analytical techniques and bias
Implementation planning and risk management
HACCP principles and prerequisite programmes
Behaviour change and adoption of innovations

Technology and Data Risk

Data privacy law and compliance (GDPR)
Data protection and privacy
GRC platforms and technology
Self-service and digital support
CRM systems and customer data
Data privacy and consent
Customer service technology stack
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking
The banking system, intermediation and financial markets
Digital, blended and low-bandwidth delivery
Digital transformation and IT strategy
Digital procurement and the future of the profession
Security governance and management systems

Third Parties and Procurement

Contractor and visitor safety
Procurement and supply chain: scope and value
The procurement cycle and operating models
Procurement’s contribution to organisational strategy
Public versus private procurement
Supply markets and the enabling environment
Sustainable procurement principles and standards
Fair trade and responsible supply
Procurement and asset management under donor rules
Vendor, venue and supplier contracting for events
Water supply systems: sources, treatment and distribution
Vendor selection and management
Supply market analysis
Supply analysis, gaps and scenario planning
Vendor management and system governance

Sustainability and ESG

ESG principles and frameworks
Sustainability strategy and materiality
Environmental governance and climate risk
Governance of ESG and reporting
Sustainability standards (GRI, ISSB)
Financial reporting frameworks (IFRS/GAAP)
Sustainability and environmental duty
Environmental management systems (ISO 14001)
Environmental legal compliance
Sustainability and climate responsibility
Environmental monitoring and reporting
Emerging assurance areas (ESG)
Corporate social responsibility communications
Sustainability, ESG and integrated value
Assets, liabilities and equity reporting

Communication and Disclosure

Compliance reporting and disclosure
Monitoring, evaluation and reporting
Professional presentation and pitching
Reporting to leadership
Media and public communication
Facilitation, training and public presentation skills
Communicating technical information to diverse audiences
Professional report writing and presentation
Communication and interpersonal skills
Influencing and presenting insights
Professional and persuasive communication
Executive communication and presence
Cross-cultural communication
Sustainability reporting and disclosure
Risk registers and reporting

Strategic Context

Competition and antitrust
Digital marketing strategy
Data-driven growth
Key account management strategy
Building strategic customer relationships
Competitive and market intelligence
Translating insight into strategy
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Organic, inorganic and biological fertiliser strategies
Scaling technologies and business models
Managing growth, risk and resilience
Business case and strategic alignment
Stakeholder engagement strategy
Strategic alignment of investments
Competitive analysis and differentiation

Workforce Governance

The customer experience (CX) discipline
Employee relations, discipline and fair process
NGO financial management and budget-versus-actual discipline
Resource allocation and capital discipline
The business analysis discipline and role
The sales pipeline and forecasting discipline
CRM, sales operations and data discipline
Financial modelling and forecasting discipline
Discipline, conduct and fair-process management
Whistleblowing and speak-up culture
Operational planning and execution discipline

Market Conduct

Balancing business and consumer interests
Fair treatment of stakeholders
Stakeholder rights and fair treatment
Customer personas and insight
The marketing concept and customer orientation
Customer and brand health metrics
Market and customer analysis
Customer success and retention
Customer lifetime value and profitability
Customer data platforms and segmentation
Customer experience and journey mapping
Data ethics and customer privacy
Customer and employee satisfaction
Know Your Customer and enhanced due diligence
Data protection and customer privacy

Safety and Environment

Predictive safety analytics
Automation and safety technology
Toolbox talks and safety communication
Event risk, safety and contingency planning
Industrial utilities, energy and process safety interfaces
Integrated and sustainability reporting
Reporting quality and governance
Mine water, tailings and environmental management
Ratio and trend analysis
Health records, data and confidentiality
Telehealth and digital care delivery
Confidentiality and health data
Driving measurable safety improvement
Management accounts and dashboards
Designing a safety programme or control

Records and Documentation

Information lifecycle and records management
Knowledge management and organisational learning
Customer retention in the vehicle ownership cycle
Vehicle documentation, compliance and consumer protection
Record-keeping and data protection
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Relationship management and retention
Retention, loyalty and lifetime value
Process and control documentation
Tender planning and documentation
Retention strategy and turnover analysis
Incident reporting and record-keeping

Ethics and Anti-Corruption

Building an ethical culture
Ethical decision-making
Budget vs actual and variance
Ethics and fair customer treatment
Professional ethics in customer service
Responsible and ethical service
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Anti-corruption and financial-crime ethics
Bribery, corruption and conduct risk
Negotiation and conflict management
Conflict resolution and negotiation
Marketing and sales ethics
Conflicts of interest and transparency

Public and Donor Context

Interpreting financial statements
Psychoeducation and public communication
Cost and profitability analysis
Financial statement and cash-flow analysis
Presentation and public speaking
Financial statements and the accounting equation
Real estate marketing channels and property portals
Real estate regulation, licensing and professional conduct
Real estate development and project appraisal
Preparing financial statements
Problem definition and analysis
KPIs and performance reporting

Standards and Certification

Quality assurance of audit
Quality assurance and standards
Safety management systems (ISO 45001)
Time-to-hire, quality-of-hire and cost metrics
Data quality, integration and master data
Safety management systems overview (ISO 45001)
Digital permits and inspections
Certification and continual improvement
Design review and quality
Quality management and standards
Data quality and master data management
Quality management systems and audits
Quality monitoring and coaching
Coaching and quality monitoring
Service quality and turnaround metrics

Governance Practice

Risk and control effectiveness metrics
Data governance frameworks and roles
Governance in different ownership models
Regulatory mapping and obligations
Enterprise risk management (ERM)
Managing regulator relationships
Building a compliance culture
Policy cycle and evidence-based policy
Data analytics for assurance
Governance and compliance KPIs
Risk assessment and judgement
Policy administration and customer service in insurance
Bancassurance and digital insurance models
Insurance regulation and consumer protection
Ethics and treating customers fairly in insurance

Legal and Regulatory

Contract performance and exit
Contract governance and compliance
Regulatory compliance and licensing
Legal responsibilities and professional bodies
Goal setting and contracting
Procurement and contract value
Procurement and contract management
Land rights, tenure and equitable resource use
Managing refunds, disputes and goodwill
Handling difficult customers and disputes
Contract law and formation
Decision rights and governance
Contract types and risk allocation
Contract administration and variation
Contract exit and renewal

Financial Oversight

Customer lifetime value
Growing value through service
Regulatory duty and accountability
Operational efficiency and cost-to-income
Regulatory reporting and audits
Cybersecurity and fraud technology
Development banking and project finance
SME lending and value-chain finance
Microfinance and group lending
Financial inclusion and agency banking
Data visualisation for finance
Impact, blended and concessional finance
Fraud risk and controls
Risk-based audit planning
Data analytics in audit

Risk and Resilience

Business continuity and disaster recovery
How insurance works: risk pooling and the value chain
Underwriting principles and risk selection
Duty of care and risk management
Managing risk and difficult cases
Ethical, risk and feasibility considerations
Wellbeing and resilience coaching
Financial risk in projects
Risk identification and analysis
Qualitative and quantitative risk analysis
Risk response and contingency
Interest-rate risk and gap analysis
Derivatives and risk instruments
Control environment and risk assessment
Crisis communications

Data and Reporting

Stakeholder trust and reputation metrics
Evidence, judgement and scepticism
Professional report and presentation
Metrics and reporting
Data migration and cleansing
Stakeholders and users of financial information
Management reporting and decision support
Performance measurement and KPI dashboards
Applying reporting standards and accounting judgement
The finance function, month-end close and reporting cycle
Board reporting and information flows
AI and predictive project analytics
Setting objectives and marketing KPIs
Marketing and sales KPIs and dashboards
Funnel, pipeline and conversion metrics

Stakeholders and Oversight

Stakeholder engagement plan
Categories of spend and stakeholders
Corporate responsibility and community
NGO governance, boards and registration
Stakeholder and sponsor management
Reporting to boards and executives
Compliance and regulatory projects
Stakeholder identification and analysis
Reporting and dashboards
Decision support and insight
Partnership building and multi-stakeholder platforms
Managing difficult stakeholders
Customer onboarding and lifecycle
The regulatory landscape and central banking
Stakeholder mapping in banking

Leadership and Decisions

Project management maturity assessment
Value and benefits management
Requirements gathering and management
Project management plan development
Earned value management
Issue and problem management
Servant leadership and self-organising teams
Communication planning and management
Escalation and decision-making
Team leadership and motivation
Project management software and tools
Energy efficiency and demand management
Range planning and category management
Workforce and shift management in retail
Front office and reservations management

Professional Leadership Practice

Category management and strategy
Change management and adoption
Performance management systems and cycles
Theories and models of leadership and management
Project management principles and lifecycle
Financial, management and cost accounting distinguished
Regulatory change management
Conflicts of interest management
Leadership and management development
Offer management, negotiation and pre-boarding
Change management models (Kotter, ADKAR, Lewin)
Category management and strategy development
Key account management
Journey management and tracking
IT service management and support operations

Frequently Asked Questions

Common Questions

What is the CPOGS certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with OECD principles, ISO and recognised governance and compliance standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CPOGS?

This certification is ideal for Governance and Compliance Officers, Policy and Regulatory Analysts, Risk and Audit Professionals and Company Secretaries and Board Advisors, and other professionals seeking to formalise their expertise in corporate governance, compliance, policy and accountability with a globally recognised credential.

How long does the CPOGS certification take to complete?

The programme is structured over 12 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CPOGS internationally recognised?

What is the cost of the CPOGS certification?

The Certified Policy & Governance Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CPOGS certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CPOGS?

The Certified Policy & Governance Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CPOGS?

The Certified Policy & Governance Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CPOGS while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CPOGS?

Graduates progress towards senior governance, compliance and policy-leadership roles. The CPOGS strengthens your expertise in corporate governance, compliance, policy and accountability and positions you for advancement across corporates, regulators, government and civil-society organisations.

Certified Policy & Governance Specialist