What is the Certified Trainer of Trainers Specialist?

The Certified Trainer of Trainers Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

How long does this certification take?

The programme is 11 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Trainer of Trainers Specialist in Lebanon

Executive Summary

Certified Trainer of Trainers Specialist

Designed for today’s high-impact professionals, the Certified Trainer of Trainers Specialist (CTTS2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in instructional design, training delivery and learning management.

This 11 Weeks programme is structured around recognised instructional-design, quality-assurance and CPD standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CTTS2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Trainer of Trainers Specialist

Acronym

CTTS2

Who Should Enrol?

Trainers and Facilitators
Instructional and Curriculum Designers
Learning and Development Professionals
Academic and Education Administrators

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards senior L&D, academic and learning-leadership roles

Professional Recognition

Credential aligned with recognised instructional-design, quality-assurance and CPD standards

Leadership Capability

Develop the strategic and operational skills to lead complex instructional design functions

Organisational Impact

Design and implement instructional design systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to instructional design

Global Employability

Qualify for instructional design roles across training providers, universities, corporates and education institutions worldwide

Competency Framework

Core Competencies You Will Develop

✦Instructional Design and Curriculum Development

✦Facilitation, Delivery and Learner Engagement

✦Digital, Blended and E-Learning

✦Assessment, Evaluation and Quality Assurance

✦Learning Strategy, Leadership and Administration

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Trainer of Trainers Specialist

Certified Trainer of Trainers Specialist: industry context, trends and professional standards
Principles of teaching, training and learning
Adult learning theory (andragogy)
The learning and development profession
Roles, standards and professional ethics
The learning ecosystem and stakeholders
Learning strategy and business alignment
Learning cultures and the learning organisation
Equity, diversity and inclusive education
The evidence base for effective learning
Career pathways and professional development

Assessing What Participants Can Do

Assessment that measures capability
Evaluating learning: from reaction to results
Designing learning for transfer, not coverage
Marketing and promoting learning
Influencing and gaining buy-in
Professional writing and documentation
Presenting learning proposals and impact
Managing learner expectations
Collaboration with subject experts
Leading learning projects and change
Team leadership in L&D
Learning transformation and modernisation
Digital learning strategy
Innovation and experimentation in learning
Skills-based and continuous learning

Transfer After the Session

Evaluating learning: from reaction to results
Coaching, mentoring and on-the-job development
Designing learning for transfer, not coverage
Delivery and facilitation plan
Evaluation and impact plan
Reflective practice and iteration
Professional portfolio and presentation
Peer review and feedback
Design review and quality assurance
Completion, engagement and impact metrics
Learning needs analysis (TNA)
Writing learning objectives and outcomes
Sequencing, chunking and scaffolding
Designing for different learning modalities
Storyboarding and content development

Delivering Digitally and Blended

Digital, blended and low-bandwidth delivery
Facilitation in mixed-ability, multilingual rooms
Inclusive learning and accessibility
Emerging learning technologies
Assessment design and methods
Formative and summative assessment
Rubrics, marking and moderation
Evaluation of training (Kirkpatrick)
Feedback and learner analytics
Accreditation and certification
Individual development planning
Peer learning and communities of practice
Reflective practice and journaling
Learning technology ecosystem
Learning analytics and data

Facilitating Real Rooms

Facilitation in mixed-ability, multilingual rooms
Inclusive learning and accessibility
Designing learning for transfer, not coverage
Multimedia and video for learning
Microlearning and mobile learning
Gamification and interactive design
Virtual classrooms and webinars
Social and collaborative learning
Accessibility and universal design
LMS and LXP administration
Content curation and management
AI and adaptive learning
Data-driven learning design
Dashboards and reporting
Learning data privacy and ethics

Practice Over Coverage

Designing learning for transfer, not coverage
Facilitation in mixed-ability, multilingual rooms
Assessment that measures capability
Innovation in learning technology
Learning strategy and roadmaps
L&D operating models and governance
Academic and training administration
Budgeting and resource management
Vendor and faculty management
Talent, succession and workforce learning
Building the learning brand
Aligning learning to performance
Leading the learning function
Onboarding and induction design
Technical and compliance training

Inclusion and Access in Delivery

Inclusive learning and accessibility
Facilitation in mixed-ability, multilingual rooms
Digital, blended and low-bandwidth delivery
Community and lifelong learning
Diagnosing whether training is the answer
Managing the training function as a business
Curriculum, qualifications and accreditation
Learning needs analysis at organisational level
Knowledge management and organisational learning
Stakeholder mapping and partnering
Consulting with sponsors and managers
Scaling learning across the organisation
Future of work and reskilling
Sustaining transformation and benefits
Measuring learning transformation impact

Groups and Communities

Team leadership within HR
Analytical techniques and bias
Team and engagement metrics
Aligning teams around strategy
Team formation and effectiveness models (Tuckman, Lencioni)
Managing team performance and dynamics
Cross-functional and matrix teams
Leading remote and hybrid teams
Team diversity and inclusion
High-performance team rituals and cadence
Productivity, collaboration and workflow tools
Belonging, culture and employee resource groups
Managing distributed and digital teams
Building and leading a team
Team leadership in procurement

Learning Practice

Cognitive load and learning science
Professional ethics in education and training
Responsible use of AI in learning
Learning KPIs and scorecards
Driving measurable learning impact
Building a learning culture
Learning in the flow of work
Self-directed and continuous learning
Embedding learning in performance
Sustaining a learning organisation
Capstone scoping: a real learning challenge
Language and communication training
Wellbeing and personal-effectiveness learning
Training needs analysis and learning strategy
Facilitation, coaching and mentoring

People Development

Building a coaching culture
Measuring coaching and mentoring impact
Capability and skills frameworks
Creativity and critical-thinking development
Nomination, succession and diversity
Leadership and management development
Coaching models and frameworks (GROW)
Coaching leaders and managers
Competency framework development
Succession planning and talent pipelines
Talent sourcing channels and pipelines
Measuring development impact
Talent and capability ecosystems
E-learning authoring and development
Feedback and developmental conversations

Performance and Evaluation

Monitoring, evaluation and learning for accountability
Retail performance metrics: sales densities, conversion and basket
Psychometric and screening tools
Measuring change and project impact
Sustainability and social impact in projects
Project KPIs and performance metrics
Quality and delivery metrics
Managing schedule and budget performance
Agile metrics and velocity
Setting objectives and marketing KPIs
Measuring growth and transformation impact
Sales performance and pipeline management
Impact, blended and concessional finance
Social performance and outreach
Investment principles and objectives

Learning Technology

CRM and sales technology
Equipment and technology
Vendor selection and managing technology suppliers
Digital user experience and accessibility
Digital ethics and algorithmic accountability
Building digital capability in an organisation
Bancassurance and digital insurance models
Content strategy across platforms
Social media management: platforms, communities and algorithms
Telehealth and digital care delivery
Preparing financial statements
Scaling technologies and business models
Digital and market transformation
Digital advisory, e-extension and mobile services
Digital and self-service transformation

Evidence and Analytics

Project data, reporting and analytics
AI and predictive project analytics
Data quality and governance
Customer personas and insight
Marketing analytics and attribution
Web and campaign analytics
Customer data platforms and segmentation
Web, campaign and funnel analytics
Sales analytics and forecasting tools
Market research design and methods
Qualitative and quantitative research
Evidence-based practice and research literacy
Translating insight into strategy
Interpreting financial statements
Baseline surveys and data collection tools

Workforce Context

Onboarding and induction programme design
Managing resistance and engagement
Communicating risk to the workforce
Worker engagement and empowerment
Motivation theories and engagement
Workforce and shift management in retail
Strengths, flow and engagement
Building trust and engagement
Stakeholder engagement strategy
Motivation and engagement
Advocacy and policy engagement
Assurance engagements and standards
Engagement and motivation
Stakeholder mapping and engagement
Engagement, motivation and energisers

Leadership and Management

Ground control and strata management
Mine water, tailings and environmental management
Quality management on site: inspections, hold points and defects
Subcontractor and supplier management
Front office and reservations management
Budget vs actual and variance
Forecasting and planning
Procurement and stock management for health commodities
Management accounts and dashboards
Decision support and insight
Duty of care and risk management
Data literacy and analytics for leaders
Dashboards, metrics and management information
Cybersecurity and information governance for leaders
Quality management and standards

Communication

Security metrics and reporting
Communications and coordination
Dashboards, reporting and the metric that misleads
Data storytelling and communicating findings
Proposal development and donor reporting
Underwriting principles and risk selection
The media and telecommunications landscape
Psychodynamic and psychoanalytic approaches
Financial reporting frameworks (IFRS/GAAP)
Integrated and sustainability reporting
Reporting quality and governance
Managing sensitive communications
Presenting risk and recommendations
Risk registers and reporting
Communicating financial results

Stakeholders and Clients

Negotiation with clients and partners
Attachment and developmental theory
Partnership building and multi-stakeholder platforms
Relationship management and retention
Stakeholder mapping and collaboration
Managing difficult stakeholders
Stakeholder mapping in banking
Relationship management and cross-selling
Wealth, SME and corporate relationships
Stakeholder communications
Learner and stakeholder satisfaction
Categories of spend and stakeholders
Internal customers and business partnering
Influencing and negotiation with stakeholders
Stakeholder mapping and liaison

Change and Adoption

Cost concepts, classification and behaviour
Regulatory change management
Embedding values and behaviours
Large-scale transformation and agile ways of working
Professional roles, boundaries and settings
Ethical principles and codes of practice
Benchmarking and best-practice adoption
Digital leadership and business transformation
Leading technology adoption and change
Buyer behaviour and the customer journey
Digital transformation and IT strategy
Managing boundaries and dual relationships
Behaviour change and adoption of innovations
Customer experience transformation
Measuring CX transformation impact

Standards and Quality

Sustainable procurement principles and standards
Testing, quality assurance and defect economics
In-process quality control and inspection
Costing production: standard costs, variances and the true cost of scrap
Service quality and the passenger experience in transport
Healthcare quality, safety and accreditation
Evidence-based improvement
Project management standards (PMI, PRINCE2)
Continuous improvement and retrospectives
Driving measurable delivery improvement
Delivery, quality and stakeholder plan
Quality management systems and audits
Roles, standards and professional conduct
Governance of service standards
Quality monitoring and coaching

Cost and Value

ROI, CAC and lifetime value
Carbon markets and climate finance
Negotiation with buyers, suppliers and financiers
Access to finance, grants and investment
Financial and technical feasibility analysis
Peer support and consultation
Prioritising experience investments
Cost, feasibility and impact analysis
The banking system, intermediation and financial markets
Anti-corruption and financial-crime ethics
Operational efficiency and cost-to-income
Cost and profitability analysis
Data visualisation for finance
Cost-benefit and investment appraisal
Project budgeting and financial control

Programme Delivery

Scenario planning and foresight
Leading procurement projects and change
Negotiation strategy and planning
Leading security projects and change
Security programme design and budgeting
Territory and quota planning
Advance work and route planning
Emergency evacuation planning
Programme governance
Agile delivery and iterative development
Real estate development and project appraisal
Voice, communication and delivery
Continuous improvement of programmes
Project management principles and lifecycle
Cost reduction and efficiency programmes

Strategic Context

Organisational change management
Product and portfolio strategy
Go-to-market and channel strategy
Brand and reputation as strategic assets
Growth strategy and demand generation
Capstone scoping: a real growth or brand challenge
Designing a marketing or sales strategy
Marketing strategy and the mix
Brand strategy, identity and equity
Pricing strategy
Digital marketing strategy
Strategic decision-making under uncertainty
Measuring strategic progress
Turning strategy into results
Technology strategy and investment

Governance and Compliance

Integrated risk and quality control
Programme governance and assurance
Governance of campaigns and spend
Managing price and discount governance
Managing growth, risk and resilience
Regulatory compliance and biosafety
Sustaining ethical, effective practice
Implementation planning and risk management
Regulatory compliance and market requirements
Governance of the CX programme
Regulatory and fair-treatment obligations
Enterprise risk management in banks
Credit risk measurement and mitigation
Liquidity risk and asset-liability management
Operational risk and resilience

Culture and Motivation

Security culture and awareness
Ethical frameworks and codes of practice
Working with organisations on wellbeing
Wellbeing and resilience coaching
Meaning, purpose and values
Team leadership and motivation
Complaints, accountability and fitness to practise
Legal responsibilities and professional bodies
Client feedback and satisfaction
Managing risk and difficult cases
Service culture and brand promise
Values, purpose and authentic leadership
Resilience, wellbeing and stress management
Building a customer-centric culture
Win-back and re-engagement

Inclusion and Access

Financial inclusion and agency banking
Financial inclusion strategy
The business case for diversity and inclusion
Cross-cultural and global inclusion
Digital accessibility and inclusion
Identity and access management
Financial inclusion and serving underbanked markets
Diversity and pay-equity analytics
Inclusion and the fairness of people decisions
Diversity, inclusion and inclusive leadership
Access control systems and identity management
Financial inclusion and the evolving customer
Lessons learned and development

Operations and Administration

Service KPIs: CSAT, NPS, CES, SLAs
Customer service and CX strategy
Aligning service to brand and business
Customer-centric operating models
Queue management and service flow
Operational efficiency and productivity
Design thinking for service
Service analytics and dashboards
Growing value through service
Leading service teams
Performance management in service
Responsible and ethical service
Leading service projects and change
Team leadership in customer service
Reconciliation and end-of-day processes

Market and Client Development

Data protection and customer privacy
Data, analytics and customer insight
Customer segmentation and needs analysis
Customer journey and experience design
Brand and corporate reputation
Supply market analysis
Sales and customer-service training
Voice of the customer and feedback
Sales forecasting
Sales analytics and metrics
Performance management in sales
Customer lifetime value
Voice of the customer to the business
Customer onboarding and lifecycle
Treating customers fairly and market conduct

Ethics and Professionalism

Roles, conduct and professional standards in banking
Ethics and integrity in banking
Professional ethics and banking conduct
Integrity, confidentiality and conflicts
Bribery, corruption and conduct risk
Professional ethics in technology
Data ethics, privacy and protection
Ethics and independence
Ethics in communications
Ethics and professional standards in finance
Ethics, confidentiality and professional conduct in HR
Ethics and responsible leadership
Professional standards and ethics (CIPS)
Ethics and professional conduct in security
Legal and ethical protection

Knowledge and Content

Record-keeping and data protection
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Content marketing and editorial
Tender planning and documentation
Knowledge management and sharing
Incident reporting and record-keeping
Professional reporting and documentation
Vehicle documentation, compliance and consumer protection
Creating content that performs: formats, hooks and production
Health records, data and confidentiality

Professional Leadership Practice

Cyber risk management
Theories and models of leadership and management
Classroom and workshop management
Learning management systems (LMS)
Safety management systems (ISO 45001)
Financial, management and cost accounting distinguished
Management reporting and decision support
Conflicts of interest management
Communicating and reporting to leadership
Performance management that changes behaviour
Safety management systems overview (ISO 45001)
Locks, keys and credential management
Visitor and contractor management
Security operations management
Driving effective, ethical outcomes

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Trainer of Trainers Specialist principles aligned with recognised instructional-design, quality-assurance and CPD standards
Apply evidence-based methods to improve instructional design, training delivery and learning management
Master instructional design and curriculum development and facilitation, delivery and learner engagement
Apply digital, blended and e-learning and assessment, evaluation and quality assurance in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in instructional design

Enrolment Process

How to Get Certified

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Step 3: Study in the GLI Learning Portal

Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CTTS2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with recognised instructional-design, quality-assurance and CPD standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CTTS2?

This certification is ideal for Trainers and Facilitators, Instructional and Curriculum Designers, Learning and Development Professionals and Academic and Education Administrators, and other professionals seeking to formalise their expertise in instructional design, training delivery and learning management with a globally recognised credential.

How long does the CTTS2 certification take to complete?

The programme is structured over 11 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CTTS2 internationally recognised?

What is the cost of the CTTS2 certification?

The Certified Trainer of Trainers Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CTTS2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CTTS2?

The Certified Trainer of Trainers Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CTTS2?

The Certified Trainer of Trainers Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CTTS2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CTTS2?

Graduates progress towards senior L&D, academic and learning-leadership roles. The CTTS2 strengthens your expertise in instructional design, training delivery and learning management and positions you for advancement across training providers, universities, corporates and education institutions.

Certified Trainer of Trainers Specialist

Certified Trainer of Trainers Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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