What is the Certified Professional Skills Specialist?

The Certified Professional Skills Specialist is a globally recognised professional certification by the Global Leadership Institute (GLI), designed to equip professionals with advanced competencies in Soft Skills & Personal Dev..

How long does this certification take?

The programme is 10 Weeks and can be completed at your own pace through our self-paced online option, or alongside live virtual sessions.

Is this certification globally recognised?

Yes. GLI certifications are internationally recognised and carry CPD credits, making them valuable for career advancement worldwide.

What level is this certification?

This is a Advanced Level certification, suitable for professionals with relevant experience or background in the field.

You can enrol by emailing info@certifications.ac, contacting us via WhatsApp at +254 722 223 084, or filling the enrolment form below.

Certified Professional Skills Specialist in Kuwait

Executive Summary

Certified Professional Skills Specialist

Designed for today’s high-impact professionals, the Certified Professional Skills Specialist (CPSS2) delivers a rigorous Advanced-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in human resource management, talent development and organisational effectiveness.

This 10 Weeks programme is structured around SHRM, CIPD and ILO Labour Standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CPSS2 holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification

Certified Professional Skills Specialist

Acronym

CPSS2

Who Should Enrol?

HR Managers and Directors
HR Business Partners
Learning and Development Managers
Employee Relations and OD Specialists

Programme Inclusions

Everything Included in Your Enrolment

All study materials and study guide
Access to GLI online learning portal
Online examination and assessment
Digital certificate and digital badge
Physical certificate (shipped to you)
CPD credits for professional bodies
GLI alumni network membership
Facilitator and tutor support
Resource downloads and reference library
Automatic enrolment confirmation

Certification Benefits

Why This Certification Matters for Your Career

Career Advancement

Accelerate your career towards CHRO and senior people-management roles

Professional Recognition

Credential aligned with SHRM, CIPD and ILO Labour Standards

Leadership Capability

Develop the strategic and operational skills to lead complex human resource management functions

Organisational Impact

Design and implement human resource management systems that drive performance and measurable results

Compliance Readiness

Master the standards, compliance and ethical governance central to human resource management

Global Employability

Qualify for human resource management roles across multinationals, NGOs and international organisations worldwide

Competency Framework

Core Competencies You Will Develop

✦Talent Acquisition, Resourcing and Onboarding

✦Learning, Development and Talent Management

✦Performance, Reward and Employee Relations

✦HR Strategy, Analytics and Workforce Planning

✦Employment Law, Compliance and HR Governance

✦Professional Ethics and Governance

Course Curriculum

Programme Modules

Click any module to explore the detailed curriculum topics included in this certification.

Foundations and Professional Context of Certified Professional Skills Specialist

Certified Professional Skills Specialist: industry context, trends and professional standards
Principles of teaching, training and learning
Adult learning theory (andragogy)
The learning and development profession
Roles, standards and professional ethics
The learning ecosystem and stakeholders
Learning strategy and business alignment
Learning cultures and the learning organisation
Equity, diversity and inclusive education
The evidence base for effective learning
Career pathways and professional development

Tools for interaction and collaboration

Tools for interaction and collaboration
Blended delivery techniques
Managing hybrid audiences
Learner and stakeholder satisfaction
L&D maturity assessment
Driving measurable learning impact
Building a learning culture
Knowledge management and sharing
Communities of practice
Capturing and curating expertise
Learning in the flow of work
Self-directed and continuous learning
Talent and capability ecosystems
Embedding learning in performance
Sustaining a learning organisation

Energy and pacing online

Energy and pacing online
Assessment and feedback online
Accessibility in delivery
Higher and further education contexts
Language and communication training
Creativity and critical-thinking development
Wellbeing and personal-effectiveness learning
Community and lifelong learning
Diagnosing whether training is the answer
Designing learning for transfer, not coverage
Facilitation in mixed-ability, multilingual rooms
Assessment that measures capability
Evaluating learning: from reaction to results
Digital, blended and low-bandwidth delivery
Managing the training function as a business

Troubleshooting and readiness

Troubleshooting and readiness
Measuring engagement and impact
Training needs analysis
Learning data privacy and ethics
Innovation in learning technology
Learning strategy and roadmaps
L&D operating models and governance
Academic and training administration
Budgeting and resource management
Vendor and faculty management
Talent, succession and workforce learning
Building the learning brand
Aligning learning to performance
Leading the learning function
Onboarding and induction design

Session and lesson planning

Session and lesson planning
Learning objectives and outcomes
Active-learning methods
Peer learning and communities of practice
Reflective practice and journaling
Learning technology ecosystem
Learning analytics and data
LMS and LXP administration
Content curation and management
AI and adaptive learning
Data-driven learning design
Dashboards and reporting
Technical and compliance training
Sales and customer-service training
Apprenticeships and work-based learning

Presentation and public speaking

Presentation and public speaking
Questioning and discussion
Active and experiential learning
Peer review and feedback
Design review and quality assurance
Completion, engagement and impact metrics
Learning needs analysis (TNA)
Writing learning objectives and outcomes
Sequencing, chunking and scaffolding
Designing for different learning modalities
Storyboarding and content development
Learning materials and job aids
Presentation and public-speaking skills
Questioning, discussion and active learning
Managing group dynamics

Engagement and motivation

Engagement and motivation
Virtual classroom facilitation
Designing engaging online sessions
Stakeholder mapping and partnering
Consulting with sponsors and managers
Marketing and promoting learning
Influencing and gaining buy-in
Professional writing and documentation
Presenting learning proposals and impact
Managing learner expectations
Collaboration with subject experts
Leading learning projects and change
Team leadership in L&D
Learning transformation and modernisation
Digital learning strategy

Evidence and Reporting

Data protection and learner privacy
Feedback and learner analytics
Data quality and stewardship
Consent, rights and data subject requests
Cross-border data and transfers
Data breach and incident governance
Building trust through data governance
Monitoring, evaluation and reporting
Board reporting and information flows
Compliance monitoring and testing
Compliance reporting and disclosure
Data analytics and predictive finance
Cybersecurity and financial data protection
Audit evidence, sampling and testing
Governance of controls and reporting

Stakeholders and Engagement

Categories of spend and stakeholders
Corporate responsibility and community
Peer support and consultation
Strengths, flow and engagement
Building trust and engagement
The project environment and stakeholders
Stakeholder and sponsor management
Stakeholder rights and fair treatment
Delivery, quality and stakeholder plan
Stakeholder identification and analysis
Stakeholder engagement strategy
Customer and community engagement
Assurance engagements and standards
Stakeholder communications
Stakeholder mapping and engagement

Planning and Delivery

Delivery and facilitation plan
Individual development planning
Designing a learning programme or curriculum
Integrated project planning
Project management plan development
Resource planning and levelling
Quality planning and assurance
Communication planning and management
Building project relationships
Project management software and tools
Scheduling and planning tools
Analytical techniques and bias
Preparing financial statements
Media planning and buying
Telehealth and digital care delivery

Communication and Influence

Professional portfolio and presentation
Conflict resolution and negotiation
Commercial negotiation and value capture
Integrated marketing communications
Sponsorship and negotiation selling
Professional presentation and pitching
Negotiation with clients and partners
Media and public communication
Facilitation, training and public presentation skills
Negotiation with buyers, suppliers and financiers
Communicating technical information to diverse audiences
Virtual and hybrid facilitation
Voice, communication and delivery
Professional writing and briefings
Crisis and reputation communication

Quality and Improvement

Quality standards and accreditation
Feasibility, cost and quality analysis
Quality and delivery metrics
Continuous improvement and retrospectives
Driving measurable delivery improvement
Quality control and continuous improvement
Integrated risk and quality control
Data quality and governance
Professional standards and ethics
Continuous improvement and optimisation
Benchmarking against standards and best practice
Driving measurable safety improvement
Resource efficiency and circular practice
Continuous environmental improvement
Financial reporting frameworks (IFRS/GAAP)

People and Capability

Multimedia and video for learning
Microlearning and mobile learning
Social and collaborative learning
Emerging learning technologies
Learning needs analysis at organisational level
Knowledge management and organisational learning
Inclusive learning and accessibility
Innovation and experimentation in learning
Skills-based and continuous learning
Scaling learning across the organisation
Measuring learning transformation impact
E-learning authoring and development
Learning management systems (LMS)
Professional ethics in education and training
Responsible use of AI in learning

Technology and Systems

Email and marketing automation
Marketing technology stack
CRM and marketing automation platforms
Interpreting financial statements
Scaling technologies and business models
Integrated and sustainability reporting
Digital and market transformation
Digital advisory, e-extension and mobile services
Traceability, recall and quality assurance systems
Quality management systems and audits
Digital and self-service transformation
Technology selection and integration
Emerging service technologies
Digital, mobile and internet banking
The banking system, intermediation and financial markets

Environment and Sustainability

Carbon markets and climate finance
Monitoring sustainability outcomes
Corporate social responsibility and community impact
Monitoring, evaluation and sustainability plan
Sustainability certification and standards
Social media customer care
Responsible and sustainable banking
Social performance and outreach
Sustainable and green banking
Control environment and risk assessment
Emerging assurance areas (ESG)
Sustainability and responsible marketing
Corporate social responsibility communications
Sustainability, ESG and integrated value
Reporting quality and governance

Ethics and Accountability

Governance and accountability
Ethical frameworks and codes of practice
Complaints, accountability and fitness to practise
Driving effective, ethical outcomes
Ethical, risk and feasibility considerations
Accountability and follow-through
Ethics of technology in practice
Professional ethics and responsibility (PMI)
Conflicts of interest and procurement ethics
Marketing and sales ethics
Conflicts of interest and transparency
Bribery, corruption and conduct risk
Ethics and independence
Ethics in communications
Ethics and professional standards in finance

Policy and Institutions

Public, private and non-profit governance
Capstone scoping: a real governance or policy issue
Designing a governance, compliance or policy solution
Research methods for policy
Policy development and drafting
Public consultation and engagement
Policy, planning and objectives
Public versus private procurement
Policy administration and customer service in insurance
Psychoeducation and public communication
Management accounts and dashboards
Advocacy and policy engagement
Budget vs actual and variance
Public procurement frameworks and principles
Contract oversight in the public sector

Service and Beneficiaries

Data ethics and customer privacy
Service quality and turnaround metrics
Customer and employee satisfaction
Know Your Customer and enhanced due diligence
Data protection and customer privacy
Data, analytics and customer insight
Customer segmentation and needs analysis
Customer journey and experience design
Planning performance and service
Buyer behaviour and the customer journey
Voice of the customer and feedback
Customer expectations and satisfaction
The customer experience (CX) discipline
Ethics and fair customer treatment
Service culture and brand promise

Safety and Wellbeing

Job safety analysis (JSA) and task risk
Contractor and visitor safety
Predictive safety analytics
Automation and safety technology
Resilience, wellbeing and stress management
Insurance regulation and consumer protection
Event risk, safety and contingency planning
Vehicle documentation, compliance and consumer protection
Industrial utilities, energy and process safety interfaces
Cost and profitability analysis
Forecasting and planning
Data visualisation for finance
Health records, data and confidentiality
Decision support and insight
Healthcare quality, safety and accreditation

Procurement and Supply

Vendor selection and management
Supply market analysis
Contract law and formation
Contract exit and renewal
Logistics KPIs and cost control
Supply-network design
Payables, procurement controls and supplier fraud
Employment relationship and the psychological contract
Supply analysis, gaps and scenario planning
Procurement and supply chain: scope and value
The procurement cycle and operating models
Subcontractor and supplier management
Communicating financial results
Goal setting and contracting
Procurement and contract value

Change and Innovation

Sustaining transformation and benefits
Psychodynamic and psychoanalytic approaches
Behaviour change and adoption of innovations
Measuring CX transformation impact
Innovation and fintech collaboration
Foreign exchange and treasury operations
Technology governance and change control
Foreign exchange and hedging
Supplier development and innovation
Change management and adoption
The finance function and digital transformation
Digital transformation and IT strategy
Variations, claims and delay: managing change on site
Change talk and readiness
Habit change and behaviour design

Strategic Context

Digital marketing strategy
Content marketing and editorial
SEO and search marketing
Influencer and affiliate marketing
Marketing analytics and attribution
Funnel and lifecycle marketing
Data-driven growth
Key account management strategy
Building strategic customer relationships
AI and personalisation in marketing
Market research design and methods
Training needs analysis and learning strategy
The business case for diversity and inclusion
Strategic workforce planning and demand forecasting
Reward strategy and total reward frameworks

Inclusion and Equity

Nomination, succession and diversity
Team diversity and inclusion
Brand strategy, identity and equity
Gender, youth and social inclusion in agricultural development
Handling vulnerable customers
Financial inclusion and the evolving customer
Financial inclusion and agency banking
Financial inclusion strategy
Financial inclusion and serving underbanked markets
Digital accessibility and inclusion
Vulnerability management

Crisis and Resilience

Emergency preparedness and response planning
Managing growth, risk and resilience
Operational risk and resilience
Business continuity and crisis management
Crisis communications
Needs analysis and audience assessment
Product and portfolio strategy
Go-to-market and channel strategy
Marketing planning and budgeting
Brand and reputation as strategic assets
Growth strategy and demand generation

Research and Method

Accessibility and universal design
Assessment design and methods
Gamification and interactive design
Problem definition and analysis
Stakeholder and impact analysis
Designing and testing a compliance programme
Onboarding and induction programme design
Designing a safety programme or control
Legal, cost and feasibility analysis
Risk assessment methodology and matrices
Root-cause analysis techniques
Risk identification and analysis
Qualitative and quantitative risk analysis
Market analysis and environmental scanning
Value proposition design and messaging

Knowledge and Records

Knowledge management and capability building
Incident reporting and record-keeping
Data, records and confidentiality tech
Lessons learned and knowledge management
Professional documentation and presentation
Professional report writing and presentation
Process and control documentation
Tender planning and documentation
Information lifecycle and records management
Governance frameworks and codes
Enterprise risk management (ERM)

International and Donor Context

Procurement and asset management under donor rules
Key global frameworks: FAO, GlobalG.A.P., SDGs and national strategies
Transfer pricing and international tax
Governance in state, donor-funded and family-owned entities
Proposal development and donor reporting
Attachment and developmental theory
Dynamic and site-specific risk assessment
Residual risk and ALARP
Risk registers and monitoring
Professional roles, boundaries and settings
Trend analysis and leading indicators

Leadership and Governance

Classroom and workshop management
Ethical principles and codes of practice
Managing virtual and cross-cultural teams
Decision-making and problem solving
Governance of campaigns and spend
Revenue management and yield
Managing price and discount governance
Managing large and complex accounts
Renewals and churn management
Data-driven decision-making
Field sales and territory management
Reconciliation and nostro/vostro management
Enterprise risk management in banks
Liquidity risk and asset-liability management
Managing boundaries and dual relationships

Risk, Compliance and Assurance

Governance, risk and compliance (GRC)
Regulator and investor relations
Regulatory and digital transformation
Data privacy law and compliance (GDPR)
Risk, legal and feasibility analysis
Committees: audit, risk, remuneration
Compliance frameworks and programmes
Regulatory mapping and obligations
Regulatory change management
Managing regulator relationships
Building a compliance culture
Regulatory liquidity ratios (LCR, NSFR)
Governance, risk and compliance
Regulatory awareness (GDPR and beyond)
Fraud risk and controls

Resources and Value

Materials, aids and resources
Project budgeting and financial control
Funding, cash flow and financing
Value and benefits management
Financial risk in projects
Value engineering and optimisation
Realising and measuring project value
Cost estimation and budgeting
Earned value management
Time and cost control
Managing schedule and budget performance
Standard costing and variance analysis
Budgeting techniques and the budgeting cycle
Flexible budgets and rolling forecasts
Responsibility accounting and cost centres

Learning Outcomes

What You Will Achieve

Establish a comprehensive understanding of Certified Professional Skills Specialist principles aligned with SHRM, CIPD and ILO Labour Standards
Apply evidence-based methods to improve human resource management, talent development and organisational effectiveness
Master talent acquisition, resourcing and onboarding and learning, development and talent management
Apply performance, reward and employee relations and hr strategy, analytics and workforce planning in real-world settings
Lead risk management, quality and compliance relevant to your field
Design stakeholder engagement and professional communication strategies
Use data-driven decision-making and performance-measurement tools effectively
Apply internationally recognised best practice to advance your career in human resource management

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.

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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.

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Frequently Asked Questions

Common Questions

What is the CPSS2 certification?

Yes. GLI certifications are recognised across 100+ countries and are aligned with SHRM, CIPD and ILO Labour Standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

Who should enrol in the CPSS2?

This certification is ideal for HR Managers and Directors, HR Business Partners, Learning and Development Managers and Employee Relations and OD Specialists, and other professionals seeking to formalise their expertise in human resource management, talent development and organisational effectiveness with a globally recognised credential.

How long does the CPSS2 certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CPSS2 internationally recognised?

What is the cost of the CPSS2 certification?

The Certified Professional Skills Specialist is offered in two formats: Self-Paced at USD 449 and Live Virtual at USD 649. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CPSS2 certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CPSS2?

The Certified Professional Skills Specialist is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CPSS2?

The Certified Professional Skills Specialist carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CPSS2 while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CPSS2?

Graduates progress towards CHRO and senior people-management roles. The CPSS2 strengthens your expertise in human resource management, talent development and organisational effectiveness and positions you for advancement across multinationals, NGOs and international organisations.

Certified Professional Skills Specialist

Certified Professional Skills Specialist

Certification at a Glance

Who Should Enrol?

Everything Included in Your Enrolment

Why This Certification Matters for Your Career

Core Competencies You Will Develop

Programme Modules

What You Will Achieve

How to Get Certified

Common Questions

What Our Alumni Say

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