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💰 Finance & Accounting  ·  Intermediate

Certified Accounts Receivable Manager

Online Certification  ·  10 Weeks  ·  Globally Recognised  ·  (CARM)

✅ 2026 Edition 🎓 CPD Accredited 🌍 100+ Countries 📜 Digital + Physical Certificate 100% Online
Executive Summary

Certified Accounts Receivable Manager

Designed for today’s high-impact professionals, the Certified Accounts Receivable Manager (CARM) delivers a rigorous Intermediate-level curriculum that equips participants with the knowledge, tools and frameworks needed to excel in financial management, accounting, budgeting and financial analysis.

This 10 Weeks programme is structured around IFRS, GAAP and recognised financial management and reporting standards, ensuring every graduate applies internationally validated methods to real-world challenges.

GLI’s CARM holders are recognised by leading organisations across Africa, the Gulf, Europe and the Americas as qualified, results-driven professionals. Whether you are advancing your current career or transitioning into new responsibilities, this certification provides the competitive edge you need in 2026 and beyond.

Programme Overview

Certification at a Glance

Certification
Certified Accounts Receivable Manager
Acronym
CARM
Category
Finance & Accounting
Level
Intermediate
Duration
10 Weeks
Delivery Mode
100% Online
Assessment
Online Examination
Certificate
Digital + Physical
CPD Eligibility
CPD Accredited
Alumni Benefits
GLI Network Access
Self-Paced
USD 399
Live Virtual
USD 599
Target Audience

Who Should Enrol?

  • Finance Officers and Accountants
  • Budget and Cost Analysts
  • Finance Managers and Controllers
  • Auditors and Financial Analysts
Programme Inclusions

Everything Included in Your Enrolment

  • All study materials and study guide
  • Access to GLI online learning portal
  • Online examination and assessment
  • Digital certificate and digital badge
  • Physical certificate (shipped to you)
  • CPD credits for professional bodies
  • GLI alumni network membership
  • Facilitator and tutor support
  • Resource downloads and reference library
  • Automatic enrolment confirmation
Certification Benefits

Why This Certification Matters for Your Career

Leadership Capability
Develop the strategic and operational skills to lead complex financial management functions
Career Advancement
Accelerate your career towards senior finance, controller and CFO roles
Strategic Thinking
Build the strategic thinking, analysis and execution skills of world-class leaders
Organisational Impact
Design and implement financial management systems that drive performance and measurable results
Personal Excellence
Develop emotional intelligence, resilience and authentic executive presence
Global Employability
Qualify for financial management roles across corporates, banks, NGOs and public-sector organisations worldwide
Competency Framework

Core Competencies You Will Develop

✦Accounts Receivable Architecture
✦Credit Sales Administration
✦Collections Segmentation
✦Credit Note and Adjustment Processing
✦Collection Workflow Design
✦Receivables Recovery
Course Curriculum

Programme Modules

The full programme, module by module.

Core CurriculumModules 1–20 · specific to Certified Accounts Receivable Manager · module 20 is the capstone
1
Accounts Receivable Architecture
Accounts payable and receivable operations: the transaction engine · Client relationships, accounts and retention · Management accounts and dashboards · Consolidation and group accounts
2
Customer Billing Systems
Customer (employee/manager) satisfaction · Financial inclusion and the evolving customer · Payroll accounting: paying people correctly and accounting for it · Preparing financial statements
3
Invoice Generation
Reporting automation · Disclosure, notes and integrated reporting · Computerised accounting systems · Double-entry bookkeeping and the accounting cycle
4
Credit Sales Administration
Credit, receivables and counterparty exposure · Credit assessment and lending decisions · Credit administration: disbursement, monitoring and the file that proves the loan · Financial risk: credit, market, liquidity, operational
5
Customer Master Data
Data engineering: models, pipelines and the quality problem · Customer data and CRM · Customer data platforms and segmentation · CRM systems and customer data
6
Receivables Ageing
Supporting older people: ageing, care needs and dignity · Payables, receivables and inventory · Financial risk in projects · Monitoring, control and reporting
7
Collections Segmentation
Transaction monitoring and suspicious reporting · IT financial management and value · Control monitoring and reporting · Findings, rating and reporting
8
Receivables Reconciliation
Cash book and bank reconciliation · Digital financial services · Reporting and enterprise analytics · Project close-out, asset disposal and final reporting
9
Customer Account Allocation
Financial modelling and scenario analysis · Financial risk management and derivatives · Interpreting financial performance · Evidence-based financial recommendations
10
Credit Note and Adjustment Processing
Credit analysis and the 5 Cs of credit · Building a financial model that survives scrutiny · Public financial management and fiscal discipline · Reading financial statements: what the three statements tell you together
11
Bad Debt Recognition
Revenue recognition · Revenue recognition and provisions · Revenue recognition: when a sale becomes revenue · Reporting and disclosure tools
12
Receivables Provisioning
Provisions, contingencies and liabilities: what must be recorded and what is disclosed · Tax provisioning and reporting · Environmental monitoring and reporting · Incident reporting and record-keeping
13
Collection Workflow Design
PSEA systems: prevention, safe reporting and survivor-centred response · Board and management reporting · Risk registers and reporting · Security metrics and reporting
14
Delinquency Management
Provisions and contingencies · Cash flow statements · Disclosure and notes · Ratio and trend analysis
15
Dispute and Deduction Management
Contract management: terms, variation and dispute · Consolidation: presenting a group as one entity · Period close: getting to reliable numbers on time · Facility and asset protection
16
Receivables Recovery
Resilience: recovery, adaptability and sustainable performance · Service recovery: complaints, resolution and what restores trust · Governance of service standards · Service vision, standards and promise
17
Cash Application
Governance, compliance and standards (ISO 27001) · Configuration and asset management · Vendor, contract and asset management · Assurance engagements and standards
18
AR Performance Metrics
Principles of taxation and tax systems · Standards and codes · Asset tracing, recovery and organisational response · Codes, standards and best practice (OECD)
19
Receivables Optimisation
Reward architecture and pay equity · Safe systems of work and method statements · Accountability, quality standards and complaints in response · Tokens, wallets and standards
20
Accounts Receivable Management Project
Criticality and asset identification · Interviewing and statement taking · Executive and close protection · Principles of close protection
Professional ElectivesModules 21–30 · common to all GLI certifications · broaden your professional range
21
Strategic Communication and Executive Presentation
Vision, purpose and translating direction into work · Audience-centred communication and message structure · Executive leadership: the board interface and enterprise stewardship · Persuasive structure: framing, evidence and the ask
22
Leadership and Team Effectiveness
Leadership identity, style and the limits of style · Leadership assessment, feedback and continuous self-review · Leadership versus management and when each is needed · Situational and adaptive leadership
23
Analytical Thinking and Evidence-Based Reasoning
Creativity and critical-thinking development · Analytical techniques and bias · Evidence-based improvement · Problem framing: symptoms, definition and scope
24
Professional Decision-Making
Managerial decision-making, bias and decision rights · Escalation and decision-making · Decision support: briefs, options and judgement under pressure · Decision frameworks: criteria, weighting and trade-offs
25
Negotiation, Influence and Stakeholder Management
Negotiation preparation: interests, options and the walk-away · Power, followership and organisational politics · Negotiation: preparation, interests and value creation · Concessions, anchoring and the shape of a bargain
26
Project and Execution Management
Proposals, bids and the business case · Project roles and the project manager · Developing the project business case · Planning, scheduling and personal workflow systems
27
Financial Literacy for Professionals
Financial reporting standards and their application · Financial management for the operating manager · Liquidity, funding and balance sheet management · Management accounting: costing, budgeting and decision support
28
Digital Skills, AI and Technology for Professionals
Digital workplace, collaboration and user support · Productivity, collaboration and workflow tools · Tools for interaction and collaboration · Working with data: quality, interpretation and honest presentation
29
Ethics, Governance and Professional Accountability
Ethical leadership: integrity, tolerated behaviour and moral courage · Ethics, conduct and speaking up · Business development risk, ethics and integrity · AI for managers: adoption, oversight and governance
30
Personal Effectiveness, Productivity and Career Growth
Emotional competence: awareness, regulation and expression · Self-awareness, strengths and the accuracy of self-image · Emotional intelligence and self-regulation · Priority: outcomes, importance and the urgency trap

Every module opens in the learning portal with its full lesson set, worked examples, further reading and video masterclasses. 30 modules · 150 lessons.

Learning Outcomes

What You Will Achieve

  • Customer Billing Systems — applied to your own work
  • Invoice Generation — applied to your own work
  • Credit Sales Administration — applied to your own work
  • Customer Master Data — applied to your own work
  • Receivables Ageing — applied to your own work
  • Collections Segmentation — applied to your own work
Our Position

Professional Certifications: Tools for the Continuing Professional Journey

Professional certifications equip, strengthen and continuously tool professionals throughout their current professional journey and within their existing fields of practice. They provide structured opportunities to deepen knowledge, develop specialised competencies, refresh existing capabilities, adopt contemporary practices, and apply practical tools, frameworks and techniques to real-world professional challenges.

01

Tooling, Not Onboarding

Professional certifications are professional tooling and development instruments, not onboarding instruments. They are particularly valuable to professionals who are already working in a field, entering it through an established professional pathway, advancing within it, transitioning across it or specialising in it — and who wish to strengthen their professional capability and effectiveness.

02

Complementary, Never a Substitute

A professional certification does not replace an academic qualification, professional degree, statutory licence, practising certificate, regulatory approval or any other qualification legally required to practise a profession. Where a profession or jurisdiction establishes specific academic, licensing or regulatory requirements, those requirements remain fully applicable.

03

Built for Lifelong Relevance

A professional certification is a complementary professional credential that supports continuing professional development, competence enhancement, specialisation, career progression, professional mobility and lifelong learning. It adds practical professional tooling to an individual’s existing academic and professional foundation, helping professionals remain relevant, capable and effective as their professions, organisations and operating environments evolve.

Enrolment Process

How to Get Certified

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Work through 30 structured modules and 150 lessons at your own pace, with downloadable resources and expert-designed content — all inside the LMS.
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Sit your final examination online, earn your certificate instantly, and receive a globally verifiable Certificate ID — plus GLI Alumni Network access.
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Frequently Asked Questions

Common Questions

What is the CARM certification?

The Certified Accounts Receivable Manager is a professional certification awarded by the Global Leadership Institute. It covers 20 core modules specific to Accounts Receivable Manager, culminating in the capstone “Accounts Receivable Management Project”, plus 10 professional elective modules common to all GLI certifications. Candidates study through the online portal, submit the capstone project and sit a final examination; those who pass receive a verifiable certificate carrying a unique certificate ID.

Who should enrol in the CARM?

This certification is ideal for Finance Officers and Accountants, Budget and Cost Analysts, Finance Managers and Controllers and Auditors and Financial Analysts, and other professionals seeking to formalise their expertise in financial management, accounting, budgeting and financial analysis with a globally recognised credential.

How long does the CARM certification take to complete?

The programme is structured over 10 Weeks and offers flexible learning modes. Self-paced learners can progress at their own schedule, while live virtual participants follow a structured cohort schedule with facilitator-led sessions.

Is the CARM internationally recognised?

Yes. GLI certifications are recognised across 100+ countries and are aligned with IFRS, GAAP and recognised financial management and reporting standards. Graduates receive a digital certificate, a physical certificate and CPD credits recognised by employers worldwide.

What is the cost of the CARM certification?

The Certified Accounts Receivable Manager is offered in two formats: Self-Paced at USD 399 and Live Virtual at USD 599. Corporate group rates are available for organisations enrolling 5 or more participants. Contact GLI for a bespoke corporate training quotation.

What does the CARM certification include?

Enrolment includes all study materials and study guides, access to GLI's online learning portal, online examination, digital certificate and badge, physical certificate (posted), CPD credits, GLI alumni network membership, and ongoing facilitator support.

What is the assessment format for the CARM?

The Certified Accounts Receivable Manager is assessed through an online examination consisting of multiple-choice questions, case study analysis, and practical application assignments. The assessment is designed to evaluate real-world competency, not just theoretical recall.

What CPD credits do I earn from the CARM?

The Certified Accounts Receivable Manager carries Continuing Professional Development (CPD) credits, which can be applied towards professional body requirements including recognised international professional associations.

Can I study the CARM while working full-time?

Absolutely. The self-paced option is designed for busy working professionals and allows you to study when and where it suits you. Live virtual sessions are typically scheduled in the evenings or on weekends to accommodate professional commitments.

What career outcomes can I expect from the CARM?

Graduates progress towards senior finance, controller and CFO roles. The CARM strengthens your expertise in financial management, accounting, budgeting and financial analysis and positions you for advancement across corporates, banks, NGOs and public-sector organisations.

Graduate Voices

What Our Alumni Say

“

The curriculum was directly applicable to my daily work. I immediately applied what I learned and saw results within weeks of completing the programme.

Finance Director
Private Sector
“

GLI's certification is the most practical professional programme I have attended. The international frameworks gave me credibility with my employer and clients.

Financial Controller
NGO Sector
“

I earned my CARM while working full-time. The self-paced format made it possible, and the quality of the content is genuinely world-class.

Senior Accountant
Government
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